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    Desert Bound Rv

    5.0 (3 reviews)

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    Mike Thompson's RV Super Store - New 396RD delivered and set up by the boys and girls at Mike Tompson RV

    Mike Thompson's RV Super Store

    (68 reviews)

    Extremely poor customer service. In May 2024, Chris was initially assisted my wife and I when we…read morepurchased a brand new Grand Design. I had an appointment scheduled and when I arrived, I noticed the rig was hooked up with the A/C's running and ready to tour. My wife and I went into the camper and looked around, about 15 minutes after my appointment, I went to try to go find this Chris guy and I walked into his office and he was playing a game on his phone. That should have been my first red flag to leave and go somewhere else. Once I finally negotiated a price with Chris, and got back to the finance guy, Anthony things were a little better until I was contacted 3-4 different times the next couple of days b/c he kept typing the paper incorrectly. I purchased a travel trailer and I have a credit score of 780 but I should have took my business elsewhere! ****update I have sent Anthony three emails in early January 2025 to cancel my extended warranty and now as of today, 1 March 2025, I STILL haven't heard back from Anthony on the progress of my cancellation. Who the heck owns this place and/or who is in charge of running this place?!?!??!?!!

    I had the pleasure to work with David Wright at the Cathedral city location regarding purchasing a…read morenew RV. He was absolutely amazing., very thorough and understood exactly what we were looking for within a short time frame. This demonstrated effective listening and understanding the client.

    Galaxy Campers

    Galaxy Campers

    (85 reviews)

    This shop could not have made buying and selling a camper any easier. I bought a used Lance…read moreslide-in a from Galaxy a few years ago. They were willing to negotiate, patient when I picked it up and took time to explain all the systems to me. In addition, they gave me the peace of mind knowing they'd help if I had any troubles (which I did not). When I was ready to move on to another camper, they took my used camper on consignment and sold it in weeks. This is a locally owned, zero hassle shop. I highly recommend this team.

    We recently purchased a 2024 18 Double Bunk VIBE Travel Trailer from Galaxy Camper, and the…read moreexperience was incredible from start to finish. We first met Dave, the owner, and immediately felt at ease. He was relaxed, personable, and super knowledgeable--he answered all our questions without ever making us feel rushed or pressured. His salesperson was out that day, so Dave personally showed us the trailer and took the time to go over everything. When we sat down to talk numbers, there was absolutely *zero* pressure to buy. He didn't push us, didn't ask to run our credit, and genuinely encouraged us to take the weekend to think about it. That kind of approach is rare and truly appreciated. We decided to move forward the following Monday and called in to speak with Miguel. The entire process was seamless--we did everything online and over the phone. Miguel was consistently available, responded to texts (even after hours), and answered every single question we had. By the end of the week, we were picking up our new trailer. The walk-through was smooth, and they let us record the whole thing so we could reference it later (which was perfect for us as first-time trailer owners). David, Miguel, and Steven all made sure we were 100% comfortable and prepared before we pulled off the lot. Galaxy Camper feels like a family-oriented shop that genuinely cares about their customers. No gimmicks, no tricks, just fair pricing and honest people who want you to enjoy RV life with your family. We had visited some of the big lots before this and the difference is night and day--at the big places, you feel the pressure the moment you step on the lot. They bombard you with calls and texts and push hard for a same-day deal. Galaxy Camper is *not* like that at all, and that's exactly why we'll be recommending them to everyone we know. Highly, highly recommend!

    Holland RV Centers - Palm Desert - You can see shiny spot on center ridge that wire had been rubbing on

    Holland RV Centers - Palm Desert

    (83 reviews)

    I can't speak to the service department or any of the other branches of the business, but my wife…read moreand I recently purchased an RV from the Manteca location (online sales and financing was through the Palm Springs location with Will and Chloe). Our expectations were (and always should be) weary on such a large purchase and dealerships often have a way of leaving a bad taste in your mouth. After dealing with Chloe and Will, I can say I recommend doing business with them. I was pretty straight to the point about my expectations and they were able to make it happen with very little headache. Extended service contract offers and add-Ons are going to be a sell, no matter where you go, but we found a solution that worked for us through our deal and in the end, we have the RV we always dreamed of owning. Will, ensured that the additional items that were negotiated in the deal were delivered to my house as promised. Chloe was very responsive throughout the process and would always call or text back quickly. Each visit was pleasant and when someone didn't know the answer they were honest and didn't BS. They made effort to fix minor details we had issues with. Overall, a good experience and I would recommend.

    I wish I had read their reviews before purchasing. I hope to warn others. This is a horribly run…read morebusiness. Our salesperson was new on the job,so we were cutting her some slack. The whole office was very attentive while we made our purchase in December 2025. We bought a brand new 2026 class A motorhome. We ended up adding the extended warranty, which we immediately regretted, we have had so much trouble getting that to show up in our account. It was a stupid overpriced purchase, but we did it, and took the hit. Mike in finance said not to worry, he would be there to help us out with anything. The morning we picked up the motorhome with its "red carpet" walk-through event, the guy going over the motorhome had just started that morning, he knew nothing about our rig. We asked questions about the wineguard router, which was a big selling point, he said it wasn't necessary to use that- just use your phone as a hotspot... he didn't know if we had hydraulic levels or not. He didn't know if there was a dashcam. He didn't look these things up, just told us we will figure it out We took a long trip for the holidays and were making a list of questions for them. Luckily, on the one month anniversary of our purchase, Mike from finance called and asked how it was going. We thanked him for his call and started with our list of questions. He said he would have someone from service call us with the answers. We never heard from him again. We already had a service appointment for mid February. So we brought the rig with our list. Casey went through the whole list with us, he seemed to understand what we were asking. He said to leave it there, it may take a week or two. We had completely cleaned it before dropping it off, including emptying the black tank and the gray tank. We made sure the tanks were empty and flushed. This was important to us. Casey called the next day to clarify some things. After 4 weeks, we called Casey to see how things were going. We were told Casey was no longer with the company, so the service manager would callus. Nobody was working on it that entire month. We had to go through the whole list again and it was clear not much would be happening. We picked it up another 2 weeks later, everything was half ass and cheat. But we wanted to get our rig out of there. So we picked it up mid March and took it to our storage place and parked it. Now 2 months later we picked it up from storage to go on trip. We noticed the black tank shows 2/3 full. They must have been using it as an outhouse the whole six weeks it was there. Now their shit has been sitting in it for 2 months, exactly what we were avoiding. We didn't think to check when we picked it up. WTF! So I called the General Manager, he made sure to introduce himself when we were buying the RV. Now he send the call to voicemail and doesn't return the call. I called Michael in Finance, guess what?! He is no longer with the company! So not only is it a caca company, they Literally piled pounds of their caca into our RV and left it for us to deal with. They show no respect for their customers once the sale is complete. Do Not Buy Here. They'll caca all over you. Grab your wallet and RUN away. I hope this helps somebody. -Laura

    Desert Bound Rv - rv_dealers - Updated May 2026

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