Summer is professional and informative. It is by far the best storage space I've rented. Secure,…read moreaffordable, and hours are perfect.

Nice and clean facility. The people in the office are nice and always very helpful. Just a nice…read morewell run place to store your items.

I had someone reaching over and fishing in my locker. The staff is lazy and judgemental. I have…read morecomplained about it to no resolve. It's safer to store my belongings than to keep it where I live. ( clovis ca. ) I have used Darrel`s for more than 15 years. Had some great managers ( Brett and Diana) But a good deal don't take their job seriously.

Was stopping by to get some information. It was about 8 minutes to closing. The guy comes into the…read moreoffice, I wave at him and he proceeded to close the blinds on me after making eye contact. I would of been ok with him telling me then computers were down and come back in the morning. Will never go there again.

When I came to retrieve my trailer, I found it had a flat tire. The staff there readily came to my…read moreassistance with a big old air pump! Got things squared away, over and above!

Marty in the office is very friendly and helpful! I had a great experience when going in to rent a…read morestorage unit. Thank you Marty!

Kelly and the others are always so friendly and helpful. Today, for example, I requested use of the…read morebathroom and the hauling cart, in that order... ...when I emerged from the restroom, the cart was in front of the door, ready for me to use.

My move out experience was completely unacceptable. Emma was completely rude and did not return my…read morepayment I prepaid. I was locked out of my unit due to their upgrade to their lock system. When she called me back to argue why being locked out of my storage was my fault and then aggressively argued with me then hung up. Prior to my move out, a week ago to be specific, i emailed staff and asked them to please let me know when they were changing the lock so that I could come down and get the new key but they failed to do so. The reason I chose this location was the flexibility in hours, i understand my rights as i am part of a legal firm that practices in contracts! Keeping a prepaid payment for 2 days due to you changing the locks to upgrade your system is an illegal lock out, especially when i request to be let known which specific date you changed my locks. The other staff there are amazing, Emma is very unprofessional and disrespectful ans has no customer service skills, she couldnt even carry a conversation with me in the office! She acted as if i was burdening her even for a receipt!​

Everything! please read my email... the stress of moving or just storing extra personal items can…read morebe very hard on anyone. After looking around this is the best Storage facility in Fresno. Please read my email.

I felt tickle, that they welcomed me back with open arms. They were helpful, by taking the time to…read moredeal with my shenanigans.

David and Billy assisted with Jesus Cerda and my move. They were 100 percent quality movers and…read moreextremely kind professional fast efficient and great attitude all the way through. We will absolutely use their service again and we tipped them well and value their service so much we will contact this company again and recommend it to other people.

The crew that was assigned to my move came from Modesto. I was moving to Clovis and the Clovis crew…read morewas not available. I was very displeased to say the least about the crew that moved me. They broke a TV. They did not make sure things were as I had wanted before they left. And since I they did not give me the full value of my TV that they broke. They did charge me to move my TV though and I did pay an extra fee for that. I was very, very, very displeased with this moving place. Do not recommend them at all.

Great people, great customer service. Thanks Carolyn and John for helping me and my daughter have a…read moresmooth transition from our bigger storage to a smaller storage unit. The units are clean and work well for what we need. Highly recommend this location.

Rob & Robin are the beeeest!!! I have had my things in storage here for 2 yrs!!! I always pay in…read moreperson just so I can chat with Robin!!! She is so sweet !!! We always have a good chat, I even received a wonderful recipe over the winter from sweet Robin!!! She has always made me feel so welcome! The property is spotless because Rob takes pride in his work!!! I will miss seeing them both!!! I just emptied out my unit today!

The sales process was efficient and smooth and they did accommodate my schedule. The issues…read morerevolved around yhe crews. The supervisor was not receptive to following my requests and in a few occurrences, a little insulting. This happened on the pack and load side as well as the delivery. The big issue came later when I found a valuable item was missing and it had to be done on the packing side. The supervisor told me not much they can do as thier crew come and go as often as just a week. The owner did reach out and met with me personally which I give him credit for but the violation of rummaging though my alresdy packed items was disconcerting.

Definitely personable, friendly and accommodating. They really do a great job. They will also steal…read morewhatever they can. So, watch them as much as you can.