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    Derma Soule

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    4 years ago

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    Clinical Care 365

    Clinical Care 365

    2.9(19 reviews)
    4.0 mi

    I found a Groupon for a service that I wanted, and called to check appointment availability. They…read morewere able to get me in at 6:30! I arrived at a beautifully appointed med spa. After being greeted and offered water (regular or sparkling), I was directed to...A MASSAGE CHAIR to wait (I was early). It was heavenly. Jannine came over and introduced herself, then we went to a treatment room. She listed her credentials (she's an RN), explained the procedure, discussed a couple of options, and then proceeded. I mentioned a problem that I had experienced when getting the identical service from a previous provider, and Jannine explained exactly how that happened, and how i would not have the same problem in her hands. I'm kind of blown away. This was a great experience. From being welcomed upon arrival, the massage chair, and the lovely and very professional Jannine, everything was a pleasure. They offer quite a wide range of treatments. I'm looking forward to returning!

    Zero Stars: Abysmal Customer Service, Unprofessional Management, and Predatory Practices…read more​Save your money and peace of mind: do not book services with Clinical Care 365. What was meant to be a relaxing spa day gifted to my sister and me turned into an infuriating, months-long ordeal characterized by extreme hostility, nonexistent communication, and outright unethical business practices. ​The dysfunction began during the initial booking with their receptionist, Andrea. I requested that my sister and I be scheduled at the same start time, fully understanding that my 120-minute head spa would end after her 60-minute service. Andrea was exceptionally rude, repeatedly refusing to comprehend basic scheduling logic until I insisted she make a explicit note on our file. To accommodate this simple request, we were forced to accept an initial wait time of a month and a half. ​The situation spiraled into complete unprofessionalism the day before our scheduled appointments: ​Unilateral Rescheduling: I was notified (while my sister was ignored entirely) that due to a staff call-out, our concurrent 11:00 AM appointments were being unilaterally split into a 10:45 AM slot for me and a 3:00 PM slot for my sister. Expecting us to waste over five hours idling in their waiting room is insulting. ​Ultimatums and Dodging Calls: After explaining that this shift was unacceptable due to arranged childcare and time off work, Andrea promised to provide alternative dates. Instead of offering feasible concurrent slots, she pushed back-to-back times and placed an absurd one-hour deadline on us to accept or cancel. When I tried calling back to resolve the issue, she simply stopped answering the phone. ​Absentee Staff: Driven to visit the clinic in person to speak with the owner, I discovered Andrea had not even shown up for work, and the owner was absent. To her credit, the lead nurse on-site attempted to rectify the situation by canceling our ruined day, rescheduling us a month and a half out, and offering a free upgrade to my sister's service to match my treatment length as an apology for the appalling treatment. ​The absolute breaking point, however, came when the owner finally called. When I attempted to explain the nightmare his front desk had created, he continuously cut me off. The moment I expressed concern about being inconvenienced again, he completely lost his composure. He began yelling at me, screaming that I was not "screwed over," and explicitly told me to "shut the fuck up and listen." ​To top off this utter failure of leadership, when I understandably refused to patronize a business that verbal abuses its customers and opted for a refund, Clinical Care 365 blocked the request through Groupon, refusing to authorize the return of our funds. ​Clinical Care 365 is run by an aggressive owner and incompetent staff who hold zero respect for their clients' time, money, or personal dignity. Avoid this establishment at all costs.

    Photos
    Clinical Care 365 - Massage chairs by the window!

    Massage chairs by the window!

    Clinical Care 365 - Massage chair menu

    Massage chair menu

    Clinical Care 365

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    LaserAway

    LaserAway

    4.0(57 reviews)
    2.4 mi
    19 years in business
    Certified professionals

    This Laser Away has been nothing but professional, kind, services accommodating to my needs…read more I need to bring my Service Dog Bentley. They always bring out water for him during my procedure. I am always able to schedule with the same person. This business is clean. They take pictures from start throughout the process. You can see a huge change.

    If I could pick zero stars I would. I have written a review, but I have an update. I went in…read morespecifically for dark melasma under my eyes. That is the whole reason I was there. They talked me into $5000 worth of Laser and some kind of serum that they guaranteed this would work. Not only did it, not improve at all, it made it much worse! I have since learned that these lasers can worsen this type of melasma. When I addressed this with corporate, the woman told me that I did not mention I had melasma. This would be under my health history. The first words out of my mouth when I went in, was dark melasma under my eyes. She stated that I did not write that on my medical history. I am re-registered nurse and medical history to mean means cardiovascular issues, respiratory, muscular, skeletal, pulmonary. Things of this nature. I couldn't have made myself more clear about why I was there. They refuse to do anything about this and now I'm out $5000. Please be aware that they will tell you anything to take your money. I have talked to other people who have gotten horrible rashes from the hair removal lasers. They are very inexperienced staff. If you have dark spots or asthma, do yourself a favor and go to New Age Aesthetics and wellness and get a VI peel. I've had one so far and it has helped tremendously! The cost was $259 opposed to $5000! I regret going to Laser Away more than anything I can think of!

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    LaserAway
    LaserAway
    LaserAway

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    Beauty By Buford - Right implant circled in blue, hanging breast tissue blacked out

    Beauty By Buford

    3.5(37 reviews)
    4.0 mi

    It has taken me a while to write this because I was traumatized by my experience. The 2 stars…read morerepresent that the end result is the size and type of implants I wanted that are even and sit nicely. And for the excellent care his STAFF provides. The lack of additional stars has everything to do with Dr. Buford, his arrogance, his inattentive care, his insulting conversations. I was being treated so poorly by Dr Buford that I forced my husband to come to every appointment as protection! I've never had to take my husband to see a doctor before. I was very specific and insistent about what size I wanted, but Dr. Buford still gave me smaller implants than I wanted. When I woke up from surgery and saw what he did I flipped out and became hysterical because this was the REVISION after my first augmentation years before were a complete disappointment (by another doctor). He agreed to do a 2nd surgery the next day at no additional cost (also part of the 2 stars). I paid $31,000 for implants and lift, plus lipo under my armpits. AFTER I was given the anesthesia for the 2nd surgery, he came up close to my ear so my husband couldn't hear and he whispered "I don't want to hear A THING about the lipo" in an angry and menacing tone and I was too out of it from anesthesia to say anything to my husband who was there to protect me from this menace. The healing process was a disaster. I had allergic reactions to the pain medication, I couldn't reach him post-op as he was out of town golfing and not taking calls. It took hours to days to reach the on call doctor. They treated me like I was drug seeking when I couldn't tolerate any of the pain meds. My incisions kept coming apart and my skin was dying along the incision line, along with seromas that had to be drained with needle aspirations every two days for months after surgery. I felt like sally from nightmare before christmas trying to keep my incisions together. The scarring from the surgery is giving very Frankenstein. The lipo under my armpits is very uneven so I have a couple of pockets of fat surrounded by flat areas. I thought maybe he treated me so poorly because I was a fat, 50 something woman that he didn't want to work on. I would have rather he just said that FROM THE START than treat me like crap. I have lost over 50lbs since surgery but the little fat pockets in my armpits are still there. At my last follow up appointment with Dr Buford I told him how angry I was at the way I was treated and that I never wanted to see him again and he replied "yes, but do you like the results". So, yes, doctor, I like the way my breasts look with a bra or clothes on, not so much the FrankenTits scarring or the LumpyLipo underarms. I'm just grateful I didn't die, because I thought for a while I was going to die.

    The Dr. and his staff are wonderful. Dr. Buford cares and listens to what you want and offers…read moreadvice what would be great for you. His work is excellent!

    Photos
    Beauty By Buford
    Beauty By Buford - Right side view of bruise

    Right side view of bruise

    Beauty By Buford - Front view of bruise from the bleed.

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    Front view of bruise from the bleed.

    Derma Soule - skincare - Updated September 2026

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