Emily was incredibly kind, professional, and knowledgeable. She made me feel completely comfortable, and the entire process was painless. The facility is impeccably clean, and I also want to mention that the young lady at the front desk is very welcoming and well informed. read more

If I could pick zero stars I would. I have written a review, but I have an update. I went in specifically for dark melasma under my eyes. That is the whole reason I was there. They talked me into $5000 worth of Laser and some kind of serum that they guaranteed this would work. Not only did it, not improve at all, it made it much worse! I have since learned that these lasers can worsen this type of melasma. When I addressed this with corporate, the woman told me that I did not mention I had melasma. This would be under my health history. The first words out of my mouth when I went in, was dark melasma under my eyes. She stated that I did not write that on my medical history. I am re-registered nurse and medical history to mean means cardiovascular issues, respiratory, muscular, skeletal, pulmonary. Things of this nature. I couldn't have made myself more clear about why I was there. They refuse to do anything about this and now I'm out $5000. Please be aware that they will tell you anything to take your money. I have talked to other people who have gotten horrible rashes from the hair removal lasers. They are very inexperienced staff. If you have dark spots or asthma, do yourself a favor and go to New Age Aesthetics and wellness and get a VI peel. I've had one so far and it has helped tremendously! The cost was $259 opposed to $5000! I regret going to Laser Away more than anything I can think of! read more

LaserAway - It has definitely improved with the VI Peel - Tattoo Removal Near Me - Lone Tree, Colorado

This Laser Away has been nothing but professional, kind, services accommodating to my needs. I need to bring my Service Dog Bentley. They always bring out water for him during my procedure. I am always able to schedule with the same person. This business is clean. They take pictures from start throughout the process. You can see a huge change. read more

I went to LaserAway in Cherry Creek on October 7th- the eighth session on other areas and the third session on legs. I was burned on both full legs (lower legs burned the worst and are uploaded in pictures), enduring weeks of painful blistering, burning, and peeling. It has been over six weeks of healing and hiding my legs, which are now covered in raw circles that will take months to fade. I was no longer comfortable continuing my treatment with LaserAway and asked for a refund on the leg sessions. However, I was only offered a refund for unused sessions. They would not refund me for the session that caused the burns or for the two prior treatments, which are now ineffective since the protocol requires eight sessions to see results. LaserAway also offered me $190 in store credit, which felt like a slap to the face. In the end, I lost almost $700 through this ordeal. It is incredibly disheartening to lose so much money over an ineffective and damaging treatment. This experience has been both physically and mentally traumatic. If you are looking for a company that values your well-being and trust, I strongly recommend looking elsewhere. Please be cautious and choose wisely. read more

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I love Laseraway! They have fabulous nurses who are so knowledgeable and kind. I've gotten laser hair removal, clear + brilliant, and RF micro needling here. 10/10 recommend this location! You can't go wrong! read more

I waited a little while after my glow facial at LaserAway so that I could write a review that was honest and not just based on emotions. I had a 3 o'clock appointment and arrived on time. I then waited 20 minutes before they called me back into a room. After waiting another 20 minutes, they told me to switch rooms to wait for the technician. Once I waited another 20 minutes--mind you, that is one full hour of waiting--I went to the front desk to ask how much longer it would be since I had already waited a full hour. She said it would just be a few minutes, with no apology. I went back to the room, and the technician came in. With no apology for the delay, she began my facial. Once my facial was completed, I was given post-care instructions and then went to the front desk to check out. Not once did anyone apologize for the long wait. I thought that was so rude! Even though I liked the results of my facial, I don't think I could go back to a place that does not take their customer service seriously or take responsibility for their actions. All they needed to do was apologize for making me wait over an hour before my facial. Or maybe they needed to schedule me at 4 PM rather than 3 PM? With a service-oriented business, they should make every customer feel welcomed and cared for. I felt neither. I will not recommend LaserAway to any of my friends or family. read more

To be clear I haven't been to this location or had treatments here but my review is just on my experience on trying to get information/schedule an appointment. I wanted to try this business since the location is very convenient for me so I check the website for prices or to schedule an appointment and that info isn't available (red flag). Instead you have to enter your information and someone will reach out to you. I enter my info and immediately get texts from multiple different people (bots?). I ask for prices and they want to get on a call with me. Honestly, just how difficult it was to get any information really rubbed me the wrong way and not willing to try them out. read more

Services are fine. Providers are knowledgeable but scheduling is tough. They canceled appointments I did not request to be canceled and they didn't book the right services requested. So you need to confirm confirm and confirm again. I wasted several trips to not have the right thing booked. I had a tight timeline trying to get services prior to a big day and they are so unreliable they just add to my stress. Do not recommend read more

Irresponsible business practices, poor leadership, lack of response when begging for more communication on an issue over a span of almost 6 months. Was advised to purchase a package based on my consultation after trusting the medical professionals at the business and spent $2600 only to find out I'm not actually eligible for the services. Will not respond to my refund requests after many calls and emails. Specifically attempting to interact and resolve this issue with Breagh Lehman, Lea Viglione, and Natalie Christiansen via email with no response or proposal for resolution. read more

Love LaserAway! Went in yesterday for my fourth treatment (underarm and Brazilian). The staff take time to answer any questions I have, offer me something to drink and make sure I'm super comfortable. My clinician, Elaine, is super friendly. She works quickly and makes me feel at ease. I'm loving my experience and am glad to have given this a shot! read more

Great experience, super clean facility. I had Karly who typically doesn't work at park meadows facility. would definitely recommend!

I've been going to the Park Meadows location for the last 3 months and have had great experiences with their staff. Crystal and Nicole were so sweet and provided amazing customer service by listening to my needs, answering questions and making me feel as comfortable as possible when I came in for multiple treatments. I highly recommend the Park Meadows location for any and all of their services read more

I got in during a great promotion! I just wanted to say I appreciate Jen for her professional demeanor and product/service knowledge. She was thorough in educating me about the procedures, financial aspects & what to expect going forward with these services. Thank you so much!! read more

I've had all good experiences here, although I am only halfway through my laser treatments. It is easy to book an appointment and I feel like they get me in on time when I go. I had one uncomfortable experience where they gave me a male tech without asking. I thought that was unprofessional, luckily my usual tech is awesome. I have seen some results, and am excited to see how well the laser works removing my hair. read more

This place is an absolute scam. I paid over $4,000 for laser hair removal, and I have less hair but absolutely not results worth the price. After you pay, they tell you that you will need to continue sessions for the rest of your life. And they bribe you to leave a good review to get some free injections, so there are a lot of fake reviews on here. The staff is rude and extremely pushy. IF YOU ARE TAKING OUT LOANS, THEY WILL LIE ABOUT YOUR MONTHLY PAYMENT. Make sure you know how much to pay monthly, and how long before they start adding interest because they will not tell you. Learn from my mistake friends. read more

I purchased what I believed was a full package in 2023. The first couple of sessions were brilliant and I noticed the hair loss right away. Third session I had tiny little brown burn marks. I took photos of them and at my next session I showed them and asked if it was okay and normal. They turned the machine down so low that from there out I saw no results. I tried to advocate for myself in every way. I even called the 800 numbers. They kept telling me not to worry I could purchase the maintenance package at the end. Why would I do that?? I also purchased a tattoo removal package for a little tattoo on one of my toes. As I'm advocating they are telling me that I am receiving services I did not pay for, which surprised me when I'm telling everyone upfront I want it all off, almost everywhere. Turns out they erroneously charged me for an extra tattoo session, which they refuse to refund. I even advocated through their credit company, and they upheld the charge. I didn't even go for the final appointment because I was trying so hard to advocate to have the others replaced and for the machine to be put at the proper setting. I've written. I've called. I've spent endless hours trying to advocate. It's a no-brainer as a consumer. Be honorable. You aren't doing what you said you'd do and the 80% hair loss that your guaranteed isn't even close. I have just filed with the BBB. IMHO- it's a fraudulent company that advertises staff that's medically sound, which I can't truly say they aren't because I didn't check credentials, but they are all young, young aestheticians and hardly have the time for the structure the advertising promises. The customer service is appalling. I finally got a staff member to return three or four of the appointments and then had my final one, which was all basically I was asking for at the time and all I needed was to get that extra tattoo charge removed and then to have it subtracted from my package instead. Spoke to a regional manager that knee-jerked for whatever reason and she took it all away. Wrote to corporate and never heard a response. So, I'm taking it to the streets and to the BBB. There is so much competition out here for this service. Run from this company. They do not honor your contract. Absolutely don't do this through their credit because they're each other's bread and butter. Use an outside source, a different credit card that has some consumer protection built in. They are absolutely dishonorable. I was doing my entire body and the first two appointments were longer and more thorough. She left and they put me with anyone available on the day and they just blasted right through it in nothing. They overcorrected the setting and then refused to do anything to right it. So, it was a huge waste of time, energy, money, and health. There are plenty of options. Check out your dermatologist's office first. At all costs, I would advise everyone to steer clear of Laser Away. Too bad because I was the mediterranean guinea pig in the family. I had three daughters I was about to do the same thing for and was hoping that I'd found a little haven. So, the budget I set aside for this was paid to their credit company UAS because I was worried about what would happen if the promotional period lapsed. I think they count on you wanting to protect your credit. There is no recourse for you if you use their financial source. read more

I had a Clear & Brilliant treatment with Elaine today - highly recommend! (I had a bunch of very dramatic phone calls and she was super patient during my numbing procedure and was really understanding that I was a hot mess.) They def treat you like a patient, rather just a random person getting in and out of a facial. read more

Super weird and pushy. Guy calls you over the phone to make the sale. So weird. Makes it feel like they're going to take your money and then be closed next day. One staff member. Minimal decorations. They could literally pick everything up in an hour and be gone. Got the worst feeling. read more

Amazing team. Great services and value. Highly recommend this place to anyone looking for dermatology aesthetics!

The team made me feel so comfortable. the treatment did not hurt and they tried to get me the best deal as possible.

I called to let them know I was going to be a few minutes late due to parking, and the staff was very kind and understanding. The session was quick, and Elaine was kind and informative. You pay in advance at the time of booking over the phone, so all I had to do at the front desk was schedule my next session. read more

Love this place. One stop shop for everything!!!! Everyone's super friendly and the treatments almost painless!! read more

If I could give a zero-star rating, I would. If you're willing to waste your time, then go ahead. Their scheduling and customer service are the worst I've ever encountered. They cancel appointments without notifying you and reschedule at their convenience. Imagine scheduling an appointment 5-6 weeks in advance, only to have it canceled on the day of the service or find out when you're already there. I've stopped going there and advised all my friends and family to avoid them. Customer service, don't try to contact me because I'm not going to reply or answer. read more

I've been going to LaserAway for a couple years now and love the results! The practitioners and receptionists are so kind, welcoming, and friendly. It's like having a day with the girls and bonus is the treatment :) read more

I purchased a package of 8 laser hair removal sessions for my legs, and after only THREE sessions my life has already literally changed! I have had thick, black hair on my legs that has required me to shave daily since I was 12 years old being bullied at school for it (thanks to my Frenchie girl roots!) and after only three treatments I'm only shaving 1-2/week! I wish I could go back in time and tell 12 year old me that this would be an option one day! The staff is always kind and friendly, I'm very pleased with all the services I've gotten but this one has, truly, changed my life. I didn't expect to see such a dramatic difference with getting only treatments 3 treatments...I'm very excited to see the results after I receive all of them! read more

I'm very happy with the amazing result of my hair removal laser sessions! 6 sessions so far....I'm super happy!

Everyone was so very nice as I walked in!!! Once I did my first laser hair removal it was not painful and was fast! I can't wait to finish and see the end results!! I have recommended to my daughters and friends and hopefully soon we all will be there!!! read more

I come here for laser tattoo removal and every time I arrive I am greeted by a great staff. The business is run with the utmost professionalism and the procedures are state of the art. I highly recommend anyone looking for any sort of laser type treatment to use LaserAway. read more

The staff is friendly and welcoming. They even helped me understanding my payment options after changing my plan. Elaine is my clinician who helps me get through the process for me and gives me pep talks during our sessions. I have only had 3 sessions so far and the process is definitely working. read more

This was my first visit to LaserAway, and I was impressed from the moment I walked into the door. Everyone was incredibly friendly and helpful during my visit. Alex talked to me extensively before my treatment to understand my desired outcome. She shared her treatment plan and what I could expect over the next few visits. She made the procedure time stress-free and actually fun. I love the results and can't wait to go back! read more

Laserway Lone Tree is always a wonderful experience. Elaine is an amazing technician, and Lea and Tara are very helpful with giving advice on treatments and treatment options. read more

This was my first experience with LaserAway and I was blown away with how friendly and accommodating the staff was! They answered all my questions, helped me when I came at the wrong time to get a new appointment (same day no less!) and I truly enjoyed my experience. Can't wait to go back! read more

So far I have had good experiences and I am liking the results. They are very prompt and efficient. My most recent clinician was Elaine and she was very courteous. read more

THIS PLACE IS A SCAM! BE CAREFUL Don't come here!! I applied for a finance here just to see how much I'd have to pay monthly and without even proceeding with a program they send a crazy amount to collection and when I called asking for them to fixed it they treated me like sh*t!! Now I'm loosing time of my day to get this fixed! Incredibly disrespectful business that just want your money. I found another place to go and they have been great. THIS PLACE IS A SCAM! BE CAREFUL read more

I'd give this place 5 stars if it were about being robbed and lied to. I purchased 3 packages of 10 sessions of laser tattoo removal, only after being convinced by sneaky sales tactics that the lasers WOULD indeed get rid of my tattoos. It was not until my 6th session that the nurse told me their lasers don't actually target color, and one of tattoos is huge and is all green and purple LOL. So not only was I lied to from the jump, I completed 22 of the 30 sessions before being diagnosed with kidney problems preventing me from continuing the treatment. They are telling me that I'm not eligible for a refund because my 8 sessions have no value. Mind you, I paid over $5k for these packages. But they're so quick to offer a store credit for services that I also can't do. I've called customer service 10+ times, spoke with the regional manager, and the regional director, and none of them have any empathy. The information they provide changes every time. They CAN refund me - as LaserAway's policy says it's up to the discretion of the store - they just won't. Go anywhere else but here. read more

The customer service at LaserAway exceeds my expectations each time I visit. From Haley and Sam at the front desk to the services performed by Natalie - everyone goes the extra mile to make sure you are well taken care of. I cannot recommend them enough! read more

Not only is this an exciting new location, but the staff is so professional and knowledgeable! They really know their products and their nurses are trained beyond any other institution like this! I'm so glad Laser Away is expanding to all these new locations so you can get quality treatments in more areas! I can't wait for my next visit and look forward to many more in the future! read more

Whatever you do, DO NOT use their website to try to schedule an appointment. In the last 3 days, I have gotten 5 calls and 3 texts just to get me to schedule an appointment. I asked them to take me off their list and I am still receiving texts. Just go somewhere else because I don't think any reputable business would be seeking out appointments like this and being so so pushy. read more

I have been going here for laser hair removal for several months but I had my first Clear + Brilliant facial at Laser Away a couple of days ago. They brought me back and put numbing cream on for about 30 minutes and then started my treatment. There are two laser wands depending on the desired effects. I wanted improvements in texture,tone and fine lines so she did my entire face with the first laser and then a second pass with the second laser. It's not a comfortable experience but it's not intolerable either. It feels like a bad sunburn. Afterwords she put vitamin C on my face and then a nice cooling mask. The discomfort, redness and swelling only lasted a few hours. So far I am very pleased and I like that I can get this done and have great results without my skin peeling. The only reason I gave 4 starts instead of 5 is because they had double booked my appointment and I had to wait an hour. Mistakes happen and thankfully I was able to make it work with my schedule. I have already booked my next appointment. read more

So happy LaserAway is expanding to more locations!! Not only is the staff here incredibly nice and welcoming but it's VERY clean too I can't wait to go back and show Elizabeth the incredible changes in my skin - so grateful she helped me get on a simple and efficient skin regimen with the LaserAway products!! read more