they WONT ANSWER A PHONE! i'm so annoyed they have my car and won't give it back how is this place even legally open!!!!!!!

Tow driver weaving in and out of lanes on Lincoln Drive. Honked because it was dangerous. Got the middle finger. Sounds like they have an excellent and safe staff. read more

Probably one of the most irresponsible things I've seen in a while. Witnessed a Derkas driver towing an AWD vehicle on 95 without a flat bad. The rear tires were spinning the opposite direction from one another destroying the tire, damaging the differential, and who knows what else. I hope the owner of the car sees this post and gets compensated. Completely reckless, irresponsible and proves these people have no idea what they're doing. Based on this alone I would never trust them with anything I own. read more

Derkas Auto Body - Derkas drive recklessly towing on 95. - Auto Repair Near Me - Philadelphia, Pennsylvania

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Thank you so much for the care & concern you showed when I called re: 2 blown out tires. Sam came quickly & relocated my car to the far northeast where I live. He was both pleasant & professional, & although I only used this company for towing services, I would recommend them highly, based on the way I was treated. Thank you again. read more

Ok to be fair this review is based off work I had done around 2011. I am in search of a new auto body place now and when I saw Derkas come up, it reminded me of my terrible experience and I had to share. Back in 2011, I got into an accident on Girard Ave in Fishtown. Within minutes (before the police even arrived) a tow truck from Derkas pulled up. I was obviously very shaken up and they took 100% advantage of that and essentially bullied me into towing my car to their shop. This is the first red flag - any auto body shop that listens to police scanners and stuff for business is clearly hurting for business and there is likely a reason for that. so I ended up letting them do my repairs (since I had no choice) and boy what a disaster it was. I had a 2010 Mini Cooper. The damage to the car was the front hood and the roof (I went under a dump truck). The repairs on the outside looked good to the naked eye. However, when I got in my car, I noticed that a piece of the interior was missing. I brought it to their attention and they of course told me that it was never there and I was wrong. I did not feel like arguing with them, so I let it be (my mistake there). The roof was also dirty where the piece should have been. If that was all that happened, I would have been fine with it. However, fast forward to around 2013 and all the sudden the seal on the roof that they replaced is no longer working and during a huge rain storm, the car leaks AND FLOODS. It destroyed the electrical panel in the car and the interior. My car was toast. Since it was old body work from an insurance claim and too much time had passed since the claim, I was essentially screwed. I could not make them redo the work and I could not make a new claim against my insurance since it was a claim they had already paid for once. I ended up having to trade the car back into the dealer and get a new car and I lost about $6000 on the deal. So unless you want to risk your car being destroyed, I would avoid this place like the plague. read more

This is the second time Derkas fixed some really random but necessary work on my truck and barely charged me. First time the hood wouldn't open. I dropped in, they fixed the problem, and charged me $20. This time I stopped in because a snorkel on my car was coming off. They fixed it in two seconds, charged me $20, and then painted up the section - making it look nice. Really good neighborhood business. read more

I dont know why you would park like this your rude and disrespectful thank you how the hell would you like my to put my kid in the car with toi parking like this ....... read more

Employee Fabio was extremely helpful in towing my vehicle that had all 4 tires stolen. Brought spares and got the car safely into the bed and towed to dropout location. He was personal and professional. Thank you Fabio and Derkas! read more

I'm being generous on my stars because while the actual service done to my car was great, the communication and customer service was terrible. Derkas was recommended to me after I got into an accident that wasn't my fault and messed up my driver's side fender pretty badly. Although the main mechanic, who I believe was Tim but never actually told me unless I asked, said the car would be done within the week of the accident, it took over 3 weeks for it to be ready. In the meantime, any communication I had with them was horrible; I never knew what the hell was going on, they were gruff and curt and seemed to start in the middle of the conversation without actually saying hello and asking how they could help. The customer service in general was just terrible, and I always felt like I had to defend myself when I walked in the door or was on the phone- and when they did call me, I was so confused during our conversation that I couldn't believe there was a real human on the phone with me. Example: (my phone rings) Me: Hello this is Allie Tim: Are you working today? Me: I think you have the wrong number Tim: This is Derkas Me: I'm sorry, I'm a little confused, I'm a customer Tim: Michelle? Me: No, Allie, black Hyundai Elantra Tim: Yeah, your car is going to be ready today, what are you doing? Me: I'm heading into the city right now, I'll be available this afternoon ... (then we go on to iron out details of pick up) That's not how you talk to people, FYI. However, when I did finally get my car back it was beautifully finished and thoroughly polished and cleaned. read more

I have used their services and the service provided is 10 Stars!!! All staff are excellent in what they specialize in and friendly. They are very detailed oriented. Very attentive and they assist to get you back to normal in a decent time. When you're ready to pick up your vehicle is like picking up a brand new car. read more

I've had to go to Derkas again less than 2 years after my previous accident!but fortunately, I had a great experience with their customer service and am so pleased with the work they did on my car I especially loved how they were flexible and accommodating with me picking up my car. They went the extra mile so that I could get it over the weekend, preventing me from having to take public transportation. they called me every few days with updates- just to tell me that my car would be finished when they had originally said it would be finished. I hope you're never in a car accident, but if you are, I recommend Derkas auto body read more

This dude in a Derkas business white pick up parked in a bus zone at 545 on a Friday evening at rush hour and blocked in the whole area while the 89 bus was trying to get down the street. Best part being that there was a whole huge parking spot in front of their monstrous white pick up truck. Great advertising dude. read more

Actually, I take back what I said about this place. The guy had said something kind of annoying when I first went there. But I went back because of the location and they did a good job on my car last time. Not only did he give me a ride to work, since he was headed North. I also got a really good rate on my deductable. read more

Watch out for Derkas's tow trucks on the road. They drive like maniacs-- left from the right lane right in front of you, etc. Can't imagine bringing my business here-- if they act in the shop anything like they do on the road, I'd fear for my car. read more

I was scared driving down Girard tonight with these maniacs on the road! There were about six of them all speeding, running red lights, changing lanes at the last minute without signaling, etc. One guy didn't even slow down at one red light. He just blew through it like it was green. I was thinking to myself that I hoped one didn't come up a street and t-bone as I was going through a green. I understand they were probably looking for a vehicle, but c'mon. What kind of business are you running that your drivers are this reckless? Hope you have really good insurance. read more

Unfortunately my car windshield window was completely broken, not only did the tow take 4+ hours to get to my car in order to get to the Derkas auto body shop, but an additional 3 full days to get my windshield replaced. I was made all type of promise that the next morning my car would be fixed and ready to go, naturally I went in the next morning to pick up my vehicle it "wasn't ready". After two days of back and forth my car was NEVER even touched. On the 4th day of traveling to this auto body shop I was told that it would be "5 min until they are ready, we're replacing the stickers." I showed up at 9am, the window replacement person showed up 10am . I'm currently writing this while waiting for my vehicle to be fixed. WORST CUSTOMER SERVICE, DEMANDED THAT I STILL PAY FULL PRICE REGARDLESS OF INCONVENIENCE AND LIES! DO NOT RECOMMEND AT ALL!!!!!! read more

It is a shame for me to not buy insurance for collision. Then I went to several body shops and compared the price. Derkas provided the lowest. They also fixed the back bumper for free when I picked up the car. People are nice and the service are great. Highly recommend. read more

Not sure where you get your tow prices from but you towed my sons can yesterday and now your telling him its $530 for the tow, how can that be? After telling him this there's supposedly no one in the office he can speak to about this issues. Not a nice thing to do right before a holiday and its my sons only means of transportation to get to work. read more

I have had three cars repaired here, the first time was in 2002. They have done a phenomenal job each time, they provide quick, inexpensive quality work. Some of the gentleman that work there are a little abrasive; as a female I never felt like they were trying to get over or sell me extra that was unnecessary. I have recommended several others to get collision work done here and I will continue to do so until I am met with sub-par services. read more

Derkas is an exceptional body shop! They picked me up from my accident and brought me back to my house while they took my Mercedes C class to their shop to fix. The customer service was incredible and they were more than happy to work with me on any and all of my concerns. They did an amazing job fixing and detailing my car for me with the best prices around. My father is a car aficionado and he was blown away by the results. Thank you Derkas!! HIGHLY recommend. read more

If you can deal with a fat pos that can't drive his tow truck and gets unnecessary road rage while your car is strapped to their tow than sure go a head and use them.. I don't care if they are gods gift to mechanics.. They aren't worth the mental hassle. read more

I heard of the place but because of the location I was somewhat apprehensive. I ended up taking my car there for repairs and was very satisfied with not only the work but with the staff. I would absolutely take my car back. read more