I wasn't going to leave a review but, as a courtesy, I contacted the inn to let them know about the main issue and the lady on the phone started yelling at me. I discussed this with my family and they said I should leave a review.
The person at the front desk was abrasive immediately upon me arriving at the inn. She seemed mad I had requested a king size for me and my two smaller kids instead of two doubles. The king was cheaper and plenty of room for myself and my two young kids.
We had a long day of travel and had an incident that put a wrench in our plans so I wasn't all there mentally and left my card in the room and locked myself out. From what I already experienced, I dreaded going to the front desk to let them know but they were very helpful and made me a new key post haste.
The room was nice and seemed clean. We used the microwave to cook dinner and watched Monday Night Football. We fell asleep around 9:30 after setting our alarm for 5:30 for our planned 3 day through hike.
At 12:30 am, I got up with a bit of an upset stomach. When I turned on the light, I saw what looked like a bed bug on the commode. I killed it but started leaning toward it not being a bedbug but thought I'd research bedbugs anyway and started watching Mark Rober's YouTube video on bedbugs. About 5 minutes into the video, a bedbug ran across my forearm. This one was definitely was a bedbug. I found two more on the floor.
I used the flashlight on my phone to check the mattress while my kids slept and found a bedbug mattress encasement.
At 1:00 am, I got my kids up, loaded the car, left the key in the night slot and drove four hours home and steam cleaned my car and all our hiking/camping equipment.
Again, i had no intention of retribution or exposing this inn, but when I called to tell them just as a simple courtesy, I received an earful. I was expecting a thank you or even just an acknowledgment but instead received a dress down.
I gave 2 stars because without the bedbugs and even with the initial unpleasantness, I would have stayed here again. read more