Having a car accident is traumatic enough. But, when you entrust your vehicle to be repaired or…read moretotale, and you ask how long do you think it will take and all the receptionist can say is "a long time " is not helpful! Then asking for a clarification days, a week or weeks. "No idea" When you have not heard from them for over a week and you call and are told you will get a call back, but never do. So you wait a few more days and call again. No call back. Call again and finally speak to someone and it should only be a few more days. Horrible, unfriendly customer sevicespeak to someone

I received a call from the General Manager about my scheduling problem and he couldn't have been…read morenicer. Apparently it's a communication problem with the Insurance Company who scheduled the appointment and no Fault of Gerber Collision and Glass. I do recommend this business as they have gone above and beyond to take care of the problem. Just be sure that if your Insurance Company schedules an appointment, that you call first to verify. If you are scheduling with Gerber directly, it shouldn't be any problem at all.

We are the owner of a 2010 Genesis Coupe that needed body shop work. From the start, Bobby was very…read moreconfident that your shop could repair the car with OEM parts and get the job done right. When the repair was performed, Bobby was the first to notify us that the paint match was not up to your standards. He took it upon himself to get the car towed to another paint repair shop to ensure the right result was achieved. The cost of the whole job came in right on the cost estimate. Our last surprise was discovered when I was washing the car this evening and found that it had been detailed bumper to bumper including engine detailing. We could not be happier with the work of your company. We will refer friends to your business and, it goes without saying, you have earned all of our future business. Thanks for providing a terrific customer experience.

I hit a deer at a pretty good rate of speed not all that long ago. Had my car sent to The body Shop…read morefor repairs. My car looks AMAZING! Better than it did before Bambi jumped onto my hood. Not only did the fix my car, it looks like it was fully and meticulously detailed. I highly recommend this body shop!!! Their attention to detail is well above that of your average body shop.

My trucks rear bumper got snagged on a rope fence at work and it broke a plastic piece underneath…read morethe truck and pulled off the rear driver side plastic bumper piece. All but one of the bumper clips were snapped off. I took it in for a quote at Joe Hudson's on Community in Brunswick and the front desk guy gave me a $1000.00 damage repair quote after flashing me a lot of butt crack. My hubby bought new bumper clips and gorilla glued the underneath plastic piece then clipped it back for $68! What shysters!!!

The body work of my car once it was returned was good, but the customer service and communication…read morehere is TERRIBLE!!! When I first dropped my car off, they said it would be 2 weeks until it was done. I called after 2 weeks, they said one more week. I called after 3 weeks, they said one more week. I called after 4 weeks, they said one more week. I called after 5 weeks, they said 2 more days. It was just back and forth and back and forth. SO ANNOYING. They kept coming up with more and more things they needed to fix. I kept going back and forth with them and my insurance company. 1/10 experience, hated their communication and customer service.

Went for a estimate, it became a mess! They refuse to examine my car unless I commit to them! Drove…read moreoff went to another nearby shop no issues, very nice and accommodating! they'll get my business! I will avoid Barber's Body Shop in the future

stay far away from this place, they do not standf behind there work..... it will cost you…read more more to refix later !!!!!!!

I have used Pellos several times from 2016 to the present and have always received courteous,…read moreefficient service. Very above board with explaining options and costs before proceeding.

I had NO trouble parking, almost at the door. they did a review of repairs I wanted and gave me an…read moreaccurate quote. They did the work for the exact price quoted. I am quite happy with repairs.

I took my car to be repaired here back in December 2014. From the moment I walked in, Mr. Billy…read moreJohnson took care of me. I never had to worry about arranging a rental car, or feeling as if I was being taken advantage of. Mr. Billy was very friendly and helpful and an all around nice guy. The work done to my car was excellent and fast. My drivers side door was completely smashed in the wreck. Now you can't even tell it was in an accident. I was back in my own car within 10 days! All the locks and windows work with the control panel and I haven't had a single problem so far. To top it all off, Mr. Billy had my car washed and vacuumed when I picked it up! It's not often you get such great service from a local business. I'd recommend Coastal Collision to all my friends.

Called Mr. Billy and took my car down. He was quick, fair and turned my car around in one day…read more Liked it so much left my wife's car and he made it look like new from the scratches and dings. This is the place to go when you need repairs.

excellent, friendly, timely repair of my sister's car after it was hit. looks fresh! a big…read morerelief! Pat J. somerville MA

Hands down, the best auto body work experience I have ever had. Kirby's was recommended to me by a…read moregood friend. My 2014 Lexus collided with a large semi truck tire that had blown while I was driving on i95. Damage to the hood and front grill was extensive. Rachel, the office manager, was very professional and efficient. She got all the parts ordered, scheduled the repair date and dealt with my insurance company. When work was complete I thought I had a new car. Kirby's detailed the entire car removing extensive scratches to the sides of my car not related to the accident. This is the place you should take your vehicle for any and all body work!

Very responsive and helpful. Recommend them highly. Yelp…read morewas a great way to communicate.

INCREDIBLE CUSTOMER SERVICE! My trunk window spontaneously crumbled to bits this morning. They had…read moreit replaced same day. On new years eve no less. THANK YOU THANK YOU!