Evan has been a reliable cat sitter for the last 3 years of our time here. Every visit, he posts…read morephotos of the cats, gives our asthmatic cat his inhaler, keeps the litter box clean, feeds and plays with the kitties, and has brought in the mail. For the very affordable price, he has been incredibly available and accommodating, even on some last minute bookings. I can't recommend City Sniffers enough!

When we moved from Boston to Denver in 2018, one of my biggest concerns was finding a new sitter…read morefor our 2 cats during our frequent trips out of town (especially weekend trips to the mountains living in CO). After our first encounter with Evan and Carly, we were sold and have been loyal customers since! They are such a pleasure to work with, and extremely responsive via text or email, and have always been able to accommodate us even when things come up late notice. It's obvious our cats have grown to love them as well, and the daily photo updates put our mind at ease when we are away. They are very organized and go the extra mile for our cats -- we don't know what we'd do without them and can't recommend them enough!

I absolutely trust them completely with the care of my beloved cats when I need to be out of town…read more The very best care from the very best sitters for a price that is very reasonable. The sitters are all very knowledgeable and qualified. We never hesitate to have them come in to care for our babies!

My wife and I are going out of town and were looking for someone to watch our cat and do some…read moresimple garden watering services as well as taking out the trash. We logged our service request in the website and then were sent an invoice a few days later. Thankfully I reviewed the invoice because it had overcharged us on a number of items. I sent the corrections back to Ruth, the owner of the company, and she thanked me for looking over the invoice. What confuses me though is this - If I spent all that time adding those services onto their horrendously confusing client portal, why would the services in the invoice be different? Seemed odd but I didn't really think much about it at this point. Ruth sent over the second invoice with the extra services removed. However, the price on this invoice was the same as the previous invoice - even though 3 services had been removed from the schedule. When I asked Ruth to give me a call to go over the invoice to explain the discrepancy and to ask questions about what some of the fees were for exactly, she shrugged off my question and just stated she had generated a new invoice. Again with mistakes and duplicate charges. At this point, I was getting uncomfortable with the number of mistakes occurring and the continual changes in fees being added that I once again asked for a call back to clarify some of the fees. She again responded by not addressing the question but rather declaring how she was helping us out by accommodating our service requests "on the fly." At this point, I was frustrated by her continual avoidance of my attempts to clarify the charges so I asked her once again to give me a call and let her know that my wife and I had attempted to call her MANY times over the past 4-5 days (about 12+ call attempts) to get some clarity on her services as well as fees since her website is so confusing and really doesn't provide much relevant details. She then responded by asking us to seek alternative services - once again, refusing to provide any clarity on her fees that seem to me to be redundant. See photo for her response to my email asking to clarify the fees. It's obvious that she does not want anyone questioning her fees. It also seems obvious, given that she provided 3 invoices and all 3 were incorrect, that she has no interest in being fair or providing honest answers about what she charges. She is looking for people to not look over their invoices and just overpay without question. Giving one star to this business is incredibly generous. If I could give 0, I would. Ruth, the owner of the business, is incredibly unprofessional and unresponsive. We made numerous attempts to call and email her but only received limited responses - basically just asking to pay up. Their website is hot garbage that provides little information and their client portal is even worse. Trying to book a service is a monumental task - let alone figuring out if you've done it correctly. Despite having a atrocious online digital presence, Ruth refuses to answer phone calls or call clients. I had used City Kitty once prior and was able to overlook their horrendous website that is hard to understand. I was also willing to ignore the incredibly confusing customer portal that makes it difficult to book services. But this lack of professionalism was pretty alarming. Do yourselves a favor and stay away from City Kitty Sitter (should be called Sh*tty Kitty Sitters). You can find better alternatives on Rover or other platforms that actually care about their customers.

I would NEVER entrust Soshi (or Princess Xochitl as she calls herself), to be in care of my four…read morepets ever again, and would caution anyone considering doing so. Soshi was paid ahead of time and committed to coming for eight visits while I was out of town over an extended weekend. Come to find out at the end of my trip, that Soshi had opted to NOT show up for THREE of the visits she was supposed to come for and LIED about doing so. Beyond that, and more devastating, she left my dogs confined in the house, without relief or care for over 24 HOURS. It seems Soshi was naïve or clueless in thinking that all of her actions were not trackable through the security system. On February 10th, she entered my home at 8:19AM and didn't return until the next day, on February 11th, at 8:28AM. It's beyond heartbreaking, thinking about my poor dogs and what they were enduring during this time. On the day before, which she again chose to skip (February 9th), they were restricted in the house for a span of 14+ hours on two occasions. Now going back, she was texting me that she was 'on her way', but never entered the house and never took care of my pets that were trapped inside all day. I trusted Soshi being in my home and had her in my house on occasions prior to this. There were blunders with her back in August, where she clogged my toilet and had the cops sent to the house, from not disarming the alarm. I should have known better then and had verified she was actually coming when she said she was. In a clear reflection of her lack professionalism, Soshi continued to be deceitful about the situation along with being combative. Her indifference and carelessness is completely unfathomable. Her actions were not only neglectful, but boarding on abusive. How a woman like her is claiming to run a legitimate "Pet Sitting" business, yet lacks any compassion, is alarming. I just hope to save others from enduring a traumatic situation such as this.

Yay for All Around Pet Sitting! They literally saved the day and weekend for us. We just moved to…read moreDenver and are used to having family or friends take care of our little ones while we are away but it just slipped our minds that we needed to find someone, AND QUICK! Thankfully, Xochitl got back to me super quickly with affordable rates! She even picked up our little ones for an extra fee which helped us out greatly! We were sent updates with pictures which showed our little ones were happy and being well taken care of. We are super happy to have found them and will definitely be using them again in the future. Thank you so kindly for treating our little ones so well!

I called and left a message. I also emailed them. No response either time.read more

I recently moved from Denver to DC. One of the things I miss the most about living in the Mile High…read moreCity is In Home Pet Service, and more specifically, Camille, the owner. I have a rescue dog, who is fear aggressive. As a result, I have to be very careful about the people I choose to care for her. I was so lucky to find Camille. During our initial meeting, she asked me about my dog's needs and how best she could accommodate them. Camille was genuinely concerned about my dog's well-being, and her enthusiasm and kindness toward me and my "special needs" dog made me feel immediately comfortable. I loved reading her cheerful notes about her daily walk with my dog, and Camille was always available to take her for an extra walk if I had to work late. I would highly recommend In Home Pet Service to anyone who is looking for a professional, compassionate, and fun dog walker.

Okay it is our high five years anniversary-- and am on a whole new set of pets than the original…read morecrew (Poncho, Mabel and Rudy.) They do a great job, are very dependable, and love my bad dogs. I am so grateful to have them in my life, I don't know how to manage my pack without them. Nicole, Mark and Sam are grrrreat!!!

I'm embarrassed I haven't reviewed Nicole, yet! She's been handling the furry babies (chihuahuas)…read morefor something like a year, now. I text her in the morning when I know I can't be home right after work and she or her employee have been available every time. It's so handy. She'll give a report of how the walk went, including if they went potty. Sometimes she'll send pictures. One time, it was cold and rainy outside (the furry babies hate that!) and she let them in the yard to go potty, then just hung out with them, giving them loves and cuddles. And she's so affordable. And she didn't bat an eyelash when we asked that they not be walked with larger dogs, lest they be crushed.

Our dog Olive started going to City Bark about a month ago and always has such an amazing time…read more Every time we pick her up she is smiling from ear to ear and is so tired and happy. When we pull into the parking lot in the mornings she perks up because she is so excited to go play with her friends. All of the staff members are so kind, knowledgeable and helpful but, we would like to particularly thank Leela (hope I spelt it right). When Olive was out sick for 2 weeks and ran out her promotion days she so gratuitously extended us for the days we were unable to attend. She calls promptly with any issues that might be going on so we can make sure everything is always okay with our baby girl. Overall we are so happy we found City Bark and not to mention the HOURS! My fiancée and I are both nurse so it is very helpful that City Bark opens before we need to be at work and closes after we get off! We love bringing Olive here and think the photos can attest for how much she loves it too

I've been taking my dog Moose to City Bark for over 3 years now, and it's definitely time I leave a…read morereview to show how grateful I am to all the staff for taking great care of him! He is not the easiest dog but they are so patient with him and love him so much. He's so happy to go in every time, which is especially impressive because he usually has separation anxiety when he's away from me. I know some of the other reviews are mixed, but I want to say every dog daycare has its issues, and I have had nothing but positive experiences. It's not the "nicest" looking place, but I've taken Moose to fancier daycares where he was just stressed out, and I did not like how the staff treated him. I love City Bark's staff because they go out of their way to get to know each and every dog, and I just couldn't be more impressed with how they've taken care of Moose and how much they love him. He's collectively spent months of his life there since I travel so much, and I always love to look on the webcam and see him getting love. I also love how communicative they are - they have a text line and are so responsive which I appreciate. I can't imagine taking Moose anyplace else!

Showed up for my appointment today for my cat at 8AM... I usually park in the back and use the gate…read more- it's just safer. But today it was locked. I normally like to use the back entrance because it's safer than walking around to the front since this is a bad area of Denver. There are many people loitering around, yelling, chasing each other, buying & using drugs, fighting, etc.. I waited for 10 mins and tried calling the office to let me in through the gate and no one picked up. Finally, a security guard rolled up in the parking lot. They said that they couldn't unlock the gate for me but they could escort me to the front so I took them up on the offer. We walk in (door was unlocked) and alarms start going off.. nobody is there. No admin, no doctors, nothing - just lights off and alarms. The security guard and I just agreed to go back to our cars and I went home. I will say, I've been to this vet a handful of times over the years and this is the first time something like this has happened - the activity in the area has also seemed to have ramped up. My previous experiences have been fine and I haven't had any issues - but today's experience was enough to make me want to find a new vet. Unfortunately, I'm resolved that I will no longer be going back - it's just not safe for me or my pet. If your practice is not in a safe area, you need to be reliable and not leave your clients like a sitting duck waiting for you to wake up and get to work.... This was a little scary and very disappointing. Edit: I called them later that day to make sure I wasn't going to be charged. They told me that they called me to reschedule on 3/14. I looked back at my call history - there was no call from them. In fact, the only message I had from them was the reminder text. Something ain't right with how they're running this office. Will not be going back.

I brought my 14-week-old Frenchie, JJ, to CityVet Westminster Urgent Care after days of vomiting,…read morebloody diarrhea, and lethargy. Instead of running proper diagnostics or taking my concerns seriously, the staff zeroed in on Parvo and refused to consider anything else--even after I told them JJ had ingested Meloxicam days prior. They pushed a Parvo test and nothing else, despite his worsening condition. Because I couldn't pay in full that night (I'm on medical leave), they declined to run bloodwork--even though I have a history of repaying my bills there. I was treated like a risk, not a grieving pet owner fighting to save my baby. When I called back the next day in tears, begging for help, the manager told me they could euthanize him instead. Let that sink in. JJ died that night. Another vet finally ran the bloodwork and confirmed kidney failure, severe anemia, low oxygen, and NO Parvo. The test was negative. He didn't die from a virus--he died because they delayed treatment and dismissed his case. To top it off, I was emotionally dismissed, talked over, and at one point the manager refused to speak to me directly and instead looked to my roommate to make decisions--completely erasing me as JJ's owner. This clinic failed my dog, failed me, and offered zero compassion when it was needed most. If you love your pets, take them somewhere that will listen and care.

They always take care of my little dog, RuPaul and she loves it there! I travel a lot for work and…read moreI trust them to care for her.

We were planning a visit to Denver, and wanted to arrange something for our dog who was traveling…read morewith us. We contacted Bark! Denver a few weeks before our trip, and after exchanging vaccination records and filling out a few forms, we were all set. This was an absolutely fantastic experience for both us and our dog. They treated her with such care, and made sure she had everything she needed. We were a little nervous the first day, but we were able to access webcams throughout the facility to keep an eye on her. The establishment is clean and seems really well maintained. All the staff we interacted with were so friendly. You could tell they really loved dogs. They match dogs up in groups based on both size and level of activity, and they rotate the dogs around through a few different play spaces throughout the day, so they don't get bored. We loved it so much, we brought our dog back the next day. This is an amazing dog daycare right downtown. Great job Bark! Denver.