Good communication and always good service. This time we had a little video of things that were…read morelooked at and checked.

Phil and Carey in the Service Department were great! Carey fixed my windshield wipers so fast! They…read moreboth were so courteous! Thanks guys!

Replied quickly with professional responses, hard to distinguish between the scams and real…read moreprofessionals. No questions on the professional services here. Great job!

The best of the best !! If you simply need a detail inside and out this is by far the best place…read morefor all your car needs. By far the best quality products and customer service in all of the Charlotte area. They are in South Carolina (just 4 minutes ) from the North Carolina line . Jimmy hooked my brand new Tesla up with FULL PPF/ paint protection film, tinted my two front windows and also my windshield . I also received exterior AND interior ceramic coating . They take such great care of your vehicle in every way! I highly recommend Charlotte Auto Spa! Best in the business !! By far ! Without any hesitation.

Great place! when my truck was in a collision and I needed a new front bumper and some minor frame…read morerepair. My insurance company required I get an estimate and assessment from a large corporate auto body shop in the area (I won't name them, but many of you will know immediately whom I'm talking about), and they came back with a ridiculous parts list and time frame for repair (30 + days). First chance I got I went to Freeman's for a second opinion estimate and went with them instead. They ordered parts and carried out the repairs in a week. It's a small local shop run by great people, which I highly recommend. They really do know what they are doing. Don't underestimate what this place can do. They repaired my $57k truck quickly and it looks just like it did off the factory line. They specialize in frame repair as well and their painter is awesome. Love the office decor too, Semper Fi!

I had a fantastic experience with this auto body shop. I stopped by without much notice due to an…read moreissue with my front bumper, and they fit me in right away. The team was professional, efficient, and clearly knew what they were doing. They quickly diagnosed the problem and provided excellent service, getting everything repaired properly and looking great again. It's hard to find shops that combine quality work with genuine customer service, but this one absolutely does! I really appreciate how smooth and stress free they made the whole process. I would highly recommend this company to anyone needing auto body work -- they've definitely earned my future business! Nick

I had some minor damage and abrasions to my car when my garage door came down on it. I called…read moreseveral places in the rock hill and Charlotte area receiving quotes ranging from $800-$1100 to repaint the rear bumper. I stumbled on this company through Yelp and decided to give Brandon a call based on the reviews. Not only was Brandon able to beat those prices, he also gave me options when it came to the repair. He was very polite, friendly and informative. He answered all of the questions I had and was able to schedule me quickly for the following week. Brandon did a fantastic job on my car. It took him about 1hr 15 to repaint it and I barely even knew he was there. The paint job itself looks exceptional. I was a little worried because I have a tri-color pearl paint and the blending process requires a bit more skill (according to YouTube lol) but it turned out great. I honestly cannot tell it was repainted. I will be contacting Brandon in the future for any paint repair needs I may have! I highly recommend him and his team.

He came out initially and did the pre-work . The weather was a little sketchy so he said he would…read morecome back . That's where the problems began . From that point forward he was unresponsive or when he showed up was not prepared or did not show up when he said he would. The straw that broke the camel's back was when we made repeated text messages with him indicating that he would indeed be here today at 10:00 to complete the repair . He indicated that indeed he would be here today. He was not. The issue is the owner of the vehicle has to take off work thus losing money to make these appointments . He did not show he did not reply to any emails or phone calls . As of this riding I'm still waiting to hear from him . I have contacted someone else to complete the repairs . As a business owner myself , I can't even imagine treating your customers this way . Do not use this person . I see the good reviews seem to be a year ago . Apparently, a lot can happen in the year .

Great service from evaluation to completion. Better Collision contacted the insurance company and…read morearranged for a rental car. A rental car van picked me up. When the car was repaired, I was able to drop the rental car at Better Collision. Seamless and very helpful for this senior driver with digital forms. Better Collision is the BEST!

Would give this business 5 stars all day. The customer service was great and their work and…read moreattention to detail was amazing. Our case was a little different we hit a dear and had originally taken it to a different shop upon that other shop starting repairs they damaged the car more so we pulled our car to a different shop. We found Better collision and called them to see if they would take it the customer service was great and they took the car. They had the car for two weeks and did an amazing job!! I would highly recommend.

Tom's did an amazing job on my wife's 2023 Lexus Gx460. They were fair and finished on time. The…read morecar looks better than it did prior to the quarter panel damage. You will not need to go to multiple collision shops for an estimate or repair . This is a family business that treats you like you are one of theirs. I would take any car I have there in the future if needed. They stand behind their work with pride

Tom's did a great job with my Jeep Grand Cherokee. Very competitive price, got me in fast, very…read morehappy with the work. Highly recommend.

Took two vehicles to get fixed. Very satisfied with the service. The shop worked directly with my…read moreinsurance and sent me daily text message updates on the status of my repair. The day after I picked up one of my cars I noticed there was an issue with the repaired area and they immediately took it back, corrected the issue and paid for my rental.

If I could give zero stars, I would. Caliber Collision at…read morethis location is an absolute disgrace. They had my car for weeks, feeding me nothing but lies and excuses. Paige was rude, dismissive, and completely unprofessional every time I called. Management was even worse -- totally useless, never took responsibility, and treated me like I was the problem. Here's the most disturbing part: they claimed they "couldn't" repair my car, dragging it out endlessly. But the second I threatened to involve the police, my car was magically put back when I arrived not even an hour after I threatened them to get the law involved. That proves they weren't unable -- they were simply unwilling until they were forced. This shop is dishonest, lazy, and beyond shady. Paige and the management team should be fired immediately, and corporate needs to investigate how this location is even allowed to operate. Do not trust this shop with your vehicle.

Excellent service all around. The estimate was in a timely manner and the price compared to others…read morewas fair. I would definitely recommend if you need any body work done. The ladies in customer service was great aswell.

B. A. Simpson: I was very pleased with the excellent, professional and personal service after…read morehaving my car's body work completed. They were very clear about costs, time frame for the work, and most pleasant to work with during the repair time. I do highly recommend this shop and staff for any of your car repair needs. They are great folks to work with. Thanks to them again for the super job that was done to my car. February 2023

I am in town for a brief visit, and my vehicle bumper has separated from its snapped area. I didn't…read morewant to continue traveling without having it at least looked at and possibly repaired based upon cost. When I say I not only received good customer service, I left feeling that both I and my vehicle received optimal customer care and the price was excellent! Thank you Brian and team! May you be as Blessed as you are a Blessing

What a great job they did, had a hit and run to my car on right rear side as I was backing out…read moresomeone hit me and ran away. CCFS fix my car, and it looks like new. I would send or recommend them to anyone. They are also very good with estimates. cannot say enough about how please I am with the job. Thanks for great job.

Needed my Ford F-150 truck thoroughly cleaned inside and out. Never been here before, but found…read moregood reviews on Yelp. Rob and Steve worked solidly from 10 am to almost 6 pm. I could not believe how well it turned out! I found a couple of rare spots that needed more attention, and they each jumped right on it. I thought the price was Very Fair. I even had them provide an oil change, and that price was also very fair. This truck is parked outside under a tree, and had not been cleaned in years, but looked brand new when they were done. I would recommend their small business to anyone! They will work to make you happy! I posted this review to Google reviews, also.

If I could give 0 stars I would... stripped the thread to spark plugs had to pay someone else to…read morecorrect their mistake after keeping my car for days when the work should only take 2-3 hours poor communication skills price was changed last minute .. was constantly told that my car would be done on same day but was not done on same day .... Would definitely not recommend find someone else to do work