I moved into a house as a tenant and found out the previous tenant's left us the gift of bed bugs. Already kind of saddened by this I looked around for companies to take care of this problem for me. I called this company and wanted to schedule an inspection. The lady who picked up the phone, right of the bat, did not seem professional. She was talking to another associate while picking up the phone laughing and then telling her friend or whomever to hold on. (Whatever, this is fine.) I then proceed to ask for an inspection and she tells me she will need me to look over a forum that she will send to me via E-Mail. I give her my email address and hang up the phone and await this forum. An hour later, still no forum. I call back and ask if there was miss communication with the Email address I gave her and she replied, with a rather annoyed tone of voice, "I am sending it right now. It takes me a while to get to the forums, OK?" I apologize and hang up, waiting for the forum. It never came. I wanted to use your service, but please hire people who want you to have business on all fronts. You lost mine. A house with five bedrooms that all needed sprayed. read more