Assistant manager told us that they were not allowed to replace the battery on our model of car…read morebecause it would take more than an hour. We went to autozone and they replaced a battery on the same car in 5 minutes. Why lie? Felt discriminatory. Do not recommend.

O'Reilly's is a good place to go the find what you don't know what you need to fix your issue…read more Really helpful staff great off street parking and priced right and they have what you need

I am writing to report a highly concerning experience at Advance Auto Parts. During my visit, the…read morelevel of professionalism was unacceptable, and staff were unable to provide knowledgeable assistance when asked basic questions. More concerning, I overheard conversations among individuals in the store that raised serious questions about the legitimacy and conduct of personnel present. These discussions, combined with the overall lack of professionalism, changed my trust in Advanced Auto Parts, a previously trusted auto store in the area. This experience has significantly impacted my trust in this location. I strongly urge management to investigate this matter, ensure that all staff are properly vetted and trained, and take immediate steps to restore a safe and professional environment for customers. The store was well stocked and clean, but there were no customers. I read other reviews and was surprised that the store was so empty.

Many times, I got the wrong parts. Or, purchased parts online, just to realize the store does not…read morehave one in stock, even though the system shows several on hand. Much higher prices compared to competitors.

Just walked in and was able to get my car battery replaced within 5 minutes by JJ. He's the man…read more Probably the best service I've ever gotten anywhere for anything.

I came in looking for a new battery for my 2007 Suzuki grand Vitara, the employees were helpful and…read moreshowed me what I needed. They asked if I was still under warranty and I told them I didn't know and I did not have a receipt and I would just buy a new battery. The manager on duty (he seemed like a manager) insisted that I check and not just buy a new one. They showed me I was still under warranty and told me to come back later with my battery. Once I did, they gave me a new battery and the transaction was done in under a minute. Great service if I could give it 6 stars I would. Honesty in car repair shops is rare and they could've easily taken my money but they didn't and that matters.

Friendly, knowledgeable people. They go out of their way to help people out. Parts orders arrive…read moresame day or next day at the latest.

So I take my car to an auto shop to have my alignment done and it turns out there is much more…read morewrong that just the alignment. Basically after parts and labor it would possibly run me over $700.00...............yikes. not fun and not in the budget. I show the info to my neighbor and he says to get the parts he'll fix it for me. I make a call to O'Reilly's and they have two of the three in stock and can have the third part the next day. I've been to this store a number of times and they are always helpful and they almost always seem to have what I need. Plus they say on the phone that they will price match if you find something cheaper elsewhere. That's a good thing to know. Hopefully my car problems will be fixed soon, but I know that I can make a quick run over to O'Reilly's and I'm sure they will have what I need.

I was freaking out the day my car battery died as I am a 20-something who's never changed her own…read morebattery, much less touched whatever's going on under the hood of her car. Barbie was so helpful in making sure I got the right battery at the best price. She installed my car battery in no time, answered any questions I had with ease, and was a lovely conversationalist. Highly highly recommend this place!

Connor turned a very difficult day into a much better one…read more My daughters and I had experienced several unexpected travel issues, and when we finally made it to AutoZone, Connor greeted us with professionalism and kindness. He installed a new battery, made sure my vehicle was operating correctly, and helped us get back on the road safely. He didn't just do his job--he showed genuine care for his customer. That level of customer service is becoming harder to find, and I truly appreciate the time and effort he took to help us. Thank you, Connor, for making a stressful day end on a positive note. Your kindness did not go unnoticed.

I went up to O'Reilly's to get a new battery for my key fob. When I have gone in the past it takes…read moremaybe 10 minutes. We were there for 45 minutes. The employee almost broke my key, and then put it on upside down. Can't get into my car. Had to have someone bring my spare up to the store so I could leave. Still had to pay for the battery. Manager was rude. Workers were rude. Extremely dissatisfied and disappointed in this experience. I would not trust this location ever again.

Came in with a battery they tested for me determined it needed to be replaced and did it super…read morequick. Thank you for the help Marco and Brittany.

They did an amazing job. I'm a single lady and they installed a replacement battery for me. My…read morebattery is located under the passenger seat, therefore making difficult for me to do myself. I'm so thankful to them. I was leaving for a road trip and so happy to not have to worry about being stranded on the highway. Thanks for amazing customer service Karen

my car batter was replaced by Manuel at the Teasley location. Great service. This place will be the…read morefirst option you should go to.

After a really bad experience at another local alignment shop I had trusted for 20 years, I wanted…read moreto share my experience with TRUXX for any Jeep owners in the area. I spent a good amount of money at the other shop having a 3.5" MetalCloak spring lift and Bilstein 5100 shocks installed along with an alignment, only to end up with a severe death wobble the minute I left the shop. I brought the Jeep back and explained the issue. They performed another alignment, charged me again, and then told me they couldn't stop the death wobble and had done all they could do. At that point, I was basically left hanging out to dry. I then contacted Ethan at TRUXX. They looked over my 2023 JT and immediately knew what needed to be addressed. I left the Jeep with them, and they had everything corrected within 24 hours after the parts arrived. The Jeep now drives the way it should -- and then some. If you own a Jeep in Denton County and need suspension, steering, alignment, or death wobble diagnosis, I highly recommend TRUXX. They are extremely knowledgeable, know Jeeps inside and out, and actually take the time to properly diagnose the problem instead of guessing. A+++ experience

This place sucks. It was better when it was 4 Wheel parts they don't carry nothing anymore just…read morestuff. All they wanna do is bed covers bumpers and they're not very helpful when you're trying to order something aftermarket when you want something for your off-road vehicle better off going to a different shop