I went to Tend due to being new to the area and having a dental emergency of a chipped tooth. My…read moreother dental office is three hours away and closed due to weather so I couldn't get my x-rays sent immediatly. Everyone was very kind and professional- greeting, check in and scheduling was all fine. Where Tend falls apart is the integration into a giant dental machine where people are treated in a pipeline and not really treated on a patient by patient basis. They require as a new patient full dental X-rays of your entire mouth because you are new to the practice. They will not clean or provide any service without these X-rays. I understand this is their policy but in my situation having my recent x-rays sent was not possible the day of the appointment. I also just had x-rays performed at my other office and I do not want another does of repeat radiation or the additional, unnecessary cost. Again, this is the business policy, not necessarily the dentist. Unfortunately my chip needed to be evaluated and so I asked if the dentist would still be willing to even look at the chip in my enamel. They said the dentist could look at it but he would require an X-ray before he would even look at the tooth. I asked if he could even look at it superficially- I have no pain, I believe it's a simple enamel chip (My teeth hit each other while I was chewing, there was no traumatic injury to my face or mouth and no previous work done on this tooth). The dentist would not look at my tooth without preliminary X-rays. The thing about visiting Tend is that they will ask you (or your insurance) to pay quite a bit up front to even have the *privilege* of even speaking with a dentist there about an issue. I CLEARLY understand X-rays would be necessary to give a complete evaluation and create a care plan for my teeth. I was asking for a conversation with the actual dentist so I could prepare for then necessary x-rays and potential treatment plans. Tend's answer was "no". Requiring X-rays for anyone to even look at my mouth feels like "gotcha' medicine to me. Once they 'gotcha' for the X-rays you are already established and locked in for the treatment plan. I don't know my assigned dentist, I have never worked with them. I need to at least meet the dentist instead of trusting in a giant dental conglomerate oriented making money and not patient care. There's lots of other dentists who will talk to patients in Buckhead before start a comprehensive treatment plan. I suggest going to them before going to Tend. I wasn't impressed with the way patients are treated at Tend: with treatment plans and rules that are oriented around dollars, not people.

I do not recommend this place at all!! I had a re-chipped tooth. One that I had from when I was 14…read moreyears old, last me perfectly until I was 34 when my dog's head bumped me in the mouth. I decided to give Tend a chance bc it was near my work. The work is absolutely terrible. As you can see in the picture it is not discolored. It's also not flush to my natural tooth. The dentist that did the job was not even employed there later when I went to get it redone. They never followed up with me about it-I would avoid this place if you need cosmetic dentistry!

Dr. Thomas suits and the whole team went above and beyond to make sure that I was satisfied and…read moreleft with my teeth cleaned, as well as a repair on an existing filling. He even referred me to a 5 star Maxillofacial Surgeon for moderate pain and swelling. I, like you, did a search for a good dentist in Atlanta. I'd commuted 2 hrs away and 2 hours back to ATL for 5 years and finally made the switch to a local practice because I read a review that he fixed a similar issue for another patient on the spot! Note: They are easy to miss due to the location being hidden behind the staircase to the second floor!

I went in. Staff very friendly. I paid a lot of money for a simple x-ray. I had a problem with a…read morecrown. They told me they could not fix it. I got a second opinion. 45 minutes later, bing bam boom. Crown was fixed and out the door in less than one hour. If the dentist can not fix a simple crown then what else are they not helpful enough to fix something else. Seriously I am so angry. Nice people though.

Dr. Bordeaux has been practicing in Midtown Atlanta for 30 years now. Great attitude and demeanor,…read moreextremely knowledgeable, honest and upfront, and he really cares about each of his patients. His office is cozy and has a very welcoming feel to it, unlike other dentists' offices. He utilizes a lot of new dental equipment and technology, which other offices don't like to invest in. Great staff as well - from the front desk to the hygienists. I always have a good experience during my visits (and this is a dentist's office). Dr. Bordeaux is very accomplished in his field and his work has also been recognized by Georgia governor Sonny Perdue. He was on the Emory faculty before opening his practice. His office is located on the ground level, below The Dakota condominiums, on Juniper Street in Midtown. Street parking is available during certain hours of the day and there are also complimentary covered parking spots in the adjacent parking deck. It's best to get directions to his office from his web site, which is well-maintained and up-to-date (http://dentistryformidtown.com/).

I'm updating my original review because people deserve to know the truth about how far this…read morepractice has fallen. The glowing reviews you'll see here are outdated--many of the doctors being praised, like Dr. Andrew, don't even work here anymore. Since the practice relocated and Dr. Koch took over, it's been a steady and disappointing decline. Dr. Koch took over the practice and it's completely gone downhill since they've moved. She hasn't personally examined my teeth in years, except for brief check-ins for orthodontic treatment. Most of my visits have been with Dr. Mondani, who completely lacks chair-side manner and shows zero warmth or connection. Every interaction now feels rushed, impersonal, and transactional. It's clear the focus is no longer on patient care--it's on moving people in and out as fast as possible. The new office space mirrors the cold, detached experience: sterile, industrial, and uninviting. It's the perfect metaphor for how the practice now operates--clinical and profit-driven, with none of the comfort or care you'd hope for in a family dental office. One of the other issues that adds to the decline of this place is that they no longer validate the parking for a full visit. They only validate for 1 hour and they have NEVER actually gotten me in and out within an hour so I have a pay a balance when I leave. It's only a few dollars but it's quite an annoyance. Another huge issue is the turnover is staff, clearly there is an issue with how they treat their employees as well because the tech turnover is insanely high. I haven't seen the same tech more than twice in a row and I'm trying to get to know a new tech each time. This used to be a dental office I trusted and recommended. Not anymore. If you're looking for a practice that values you as a patient and runs with professionalism and care, look elsewhere. This place is a shell of what it used to be.

This is the first of a 2-part review, as my services aren't completed yet... after that the rating…read morewill go up or down. Tend says they "reimagined the dental experience," and that's certainly true. You book online with a slick system, and the "studio" is quite high design and appealing -- Instagram-worthy. The staff is friendly and knowledgeable, from beginning to end. When you book, you choose what you want to watch on TV, and when they are working on you, you watch a screen on the ceiling with that show and headphones. But all that us not the only way they are different. Although I went in for a cleaning, there were so many diagnostics (x-rays, the depth test thing with the ruler, and photos of each tooth), I didn't even get cleaned. I'm not sure they ever intended to clean on this visit. I wish that had been clearer. So I made TWO more appointments for cleaning 1/2 of my mouth each time. They said that's how insurance pays for it, since my cleaning needs require numbing. (Admittedly, it's my first cleaning since COVID.) I liked both the hygienist and the dentist, and I'll update this after my two cleanings. Also, I didn't get the promised goodie bag, I guess bc I didn't actually get the cleaning? IDK. The jury is still out.

Services were good and the dentist (Dr. Pina) was excellent, but this is run like a large…read morecorporation - all calls go to a centralized answering service and you'll wait on hold for 15+ mins only to be told they'll "try to get a message to the provider". I had surgery for a bone graph and my prescription for pain meds & antibiotics was never called in to pharmacy - have left 3 messages and still no reply or prescription.

I have been going to this office for the last 2 years and they have always been professional and…read morevery attentive. I went today due to a crown that came off which was installed somewhere on Candler Road... Great staff no long waits and the tell you exactly what you need and get it done. Thanks, GM

This may be the worst dental office I have ever utilized. They do not provide any detailed billing…read more They send a text informing you of the amount you owe with no explanations. They perform, in my opinion, unnecessary procedures and the front office staff is unprofessional. They will schedule appointments at 9:00 but they don't open until 9:00 so you are left waiting until they finish up their morning meeting. So your 9:00 o'clock appointment doesn't start until 9:30. Make it make sense. I would not recommend this practice to my worst enemy.

By far the best dental experience I've ever had. I came in a couple year ago after having not seen…read morea dentist in years. I've had cleanings, cavities filled, crowns, etc... done and the level of professionalism, attention to detail and care are unmatched. Dr. Dillion and her staff are a gift. If you have a problem there it's your fault. ;)

I've been a patient for over eight years. I always found the professional skill of the dentists,…read morehygienists and technicians to be excellent. But the front office staff is a different kettle of fish. I had some work done in April and September 2025 and the practice, as had always been done, billed my dental plan, and I paid the uncovered balance. Some time later I requested that Decatur Smiles review my 2026 dental plan options, as I was thinking of making a change and wanted to know what plans they'd accept. My request was quickly dismissed but I pressed on and asked if Decatur Smiles would at least call Humana, which they did. An inexcusably lengthy VM message and follow up text explained that essentially the practice is not in network with any dental plan but would file for benefits on your behalf. Today I received an email from Humana clarifying the dental coverage in line with a point I had made some weeks earlier; I passed it on routinely as a matter of information. I received the following text in response: "Unfortunately, I spent some quality time with a representative last Thursday, explaining the situation & giving her the dental code programs that you had sent us last week. At this point, because of the continuous discrepancies we are encountering, the only solution would be for you to pay in full as a self pay, and then we will provide you with the documentation & dental codes, so that you may self submit. Your insurance is just that, a contract between you and them. We are only the 3rd party payee. If this is not acceptable, please let us know if you would like to cancel your appointment for November 20th. Thank you!" So basically Decatur Smiles told me to go **** myself. What do you think?

I was visiting the area I needed to go to a local dentist as soon as possible. I was recommended…read morethis Dentist and I found them extremely professional, polite, and helpful to get me out of immediate pain. I give them a 5 Star try them if you need a good dentist in the area.

As a dentist, Dr. Lee was top notch. Her personal notes are a pleasant touch that every dentist…read moredoes not do. However, I had a SERIOUS issue with her office manager/receptionist's attitude. I spent a lot of money here and in the end, I left because I felt disrespected. After leaving, I subsequently realized that I was grossly overcharged. I would NOT recommend.

Jasmine was 100% the best dental cleanin experience I've ever had!!…read more But let's start from the beginning, because this group has it together! When I first made my appointment I did it all online. It was so easy. I was immediately sent forms to fill out. After filling them out, I received a follow up call to help verify my insurance. Before I arrived, I was sent emails with parking instructions and texts with forms to fill out, etc. everything was super smooth! When I arrived, I was greeted with a smile, and the wait wasn't long. As I already mentioned, Jazmine was amazing and so informative. I did not feel judged at all about my teeth. Once we were done, the dentist arrived and she was amazing as well. She showed me my X-rays and then we looked in my mouth for more specifics. She also gave great advice and they were very up front about what my insurance would cover and wouldn't so I could come up with the next plan of action

Had to change dentists and stop going here. I had a dental emergency the day after thanksgiving…read more(even I had to work that day) and they didn't even have an on-call dentist on. Turns out the filling they gave me got infected and I had to get a root canal.