Dr. Potts is the best dentist I have had in the United States. My previous US dentist used cheap…read moreproducts, matched colors poorly, and did a terrible job of putting in crowns - he even ground off one of my natural teeth instead of fixing the placement of a crown! UGH! A German dentist fixed multiple issues when I lived there for a year in 2015. In 2016, I found Dr. Potts - and I am sooooo happy I did! He's a great guy and and excellent dentist who truly cares whether the color of a crown matches my own teeth. He makes absolutely certain that the crown is set into my gum line correctly. He adjusts _crowns_ to fit my other teeth properly, not the wrong way around. Dr. Potts is GREAT! And all the staff are fabulous, too! I have never had a bad experience at Dr. Potts' office.

I'm really frustrated at having to write this review. On the one hand, I felt like the person who…read morecleaned my teeth did a decent enough job and was helpful in providing me with information about my dental health. However, I will not be returning because I was charged an "Infection Control Fee." I thought maybe this was usual practice, but calling other places, I've found that it is not. The fee I had to pay up front was clearly explained to me, but I feel it's not normal practice.

Been going there for over a decade. I am 21 days from 70. Have never had better or more…read moreprofessional Dental Work and only rate one other Dentist Office I have been to as good. Have worked in about 50 cities and towns in 14 States. Virtually pain free.

I was a loyal patient here for years, but unfortunately, my experience over time--and especially…read morewith my most recent visits--has been deeply disappointing and unprofessional. First, for years, the office consistently mispronounced my name. Even though I corrected them every single time I called to schedule or cancel an appointment and every single time I checked in at the front desk, they still never got it right. When I finally asked them directly to pronounce it correctly, they acted surprised, but even after that, nothing changed. My experience with the dental hygienists also got off to a terrible start. The first hygienist I saw used a bubble gum flavored polish on my teeth without asking me first. At my previous dentist, they always asked for a flavor preference. When I politely asked if I could switch to mint because I didn't like the bubble gum, she started slamming the cabinet doors and gave me a major attitude. I understandably asked to be switched to a different hygienist after that, but she would still consistently bring me back about 15 minutes late. Things escalated further when Dr. Campbell did a crown job for me. I was diligently making payments on the crown, but before even a single year had passed, the crown fell out. When I called for help, there was zero sense of urgency--they made me wait a week, leaving my tooth unprotected the entire time. When I came in to have it fixed, I was told I needed to be numbed, even though the crown and filling underneath were very recent. The dental assistant, Katie, was friendly, but lacked basic attention to detail. Throughout the appointment, she kept splashing water on me, poking me, and failing to clean out my mouth afterward. Communication was also chaotic: I asked Katie if I could use my CareCredit for nitrous gas, but she never followed up. Dr. Campbell had to go find out from the front desk herself, and neither of them knew the financing terms. Not wanting to waste more time, I just opted to move forward with it. The treatment from the staff completely shifted and became hostile after I stood up for myself and asked for my name to be pronounced correctly. The front desk staff, particularly Jenny, were completely unprofessional. When checking out, I asked about the promotional financing terms, and Jenny rudely told me that it was "not their job" to tell me and that I should have done my own research. Later, when I called back to have a different card charged and the CareCredit charge reversed, Jenny told me it would take several days because Ginger was not there. I said okay and hung up. Jenny then called me back with an attitude, demanding to know why I hung up and actually lecturing me on how I should have ended the phone call. When I calmly reminded her that she is not my mother and cannot police how I end a conversation, it was absurd. When I later texted them to cancel all my remaining appointments, they had the nerve to ask me if I was going somewhere else--which is wildly unprofessional and none of their business. Between the constant disrespect of my name, a hostile hygienist slamming doors over toothpaste flavors, a failing crown within a year, a sloppy procedure due to lack of attention, and outright hostility and unprofessionalism from the front office, I will never return and cannot recommend this practice to anyone.

The entire staff including the dentist Dr. Carmen are friendly, inviting, non judgemental, and…read morecaring. They have been an absolute joy to work with.

I was very happy with my experience here. The staff were polite and Dr. Carmen was awesome.read more

Our first experience and they were amazing! Everyone was so kind and explained the treatment with…read morebraces. I felt confident in our decision. Highly recommend them. Dr Craig and team were top notch

The staff is always so nice and helpful. Always friendly. They are always willing to get us in…read morewhen we need to.

Dr Turney is wonderful!!! He is kind, gentle and excellent as a dentist!! His staff is helpful and…read moreprofessional!! I highly recommend his office for dental care!!!

Had to go have a tooth pulled, staff was very nice from the time I walked in the door, the lady at…read morethe front desk to Abby who ast. The Dr. Was great will continue to go back.

When we arrived we were greated as if they were waiting Just for us! the kids area is so clean and…read moremy 3 children all had a good time. they worked well with my son who has a lot of special needs. when it was my time I knew I had some dental issues and I honestly was afraid of judgement. but they didnt at all. they also broke all costs down to me for my dental work and what my insurance would pay and what Id be out of pocket. there was absolutely No pressure either when I told them I wasn't sure if I could manage the out of pocket costs right now. THANK YOU FOR EVERYTHING

A friend had an appointment scheduled for this week for her kiddos , and her son ended up having an…read moreemergency surgery to get his appendix removed and has an appointment to follow up scheduled for the same day. When she tried to reschedule the appointment they wouldn't allow her and told her they wouldn't be able to be seen there at all if she rescheduled the appointment. That is absolutely ridiculous. She hasn't rescheduled the appointment before, she hasn't no showed any appointments, and people have emergencies. Things out of our control do happen. If this is the way the business is run, I can't imagine people wanting to come back. Compassion and understanding is important in healthcare. Not someone I would want in charge of any aspect of my health.

My first visit to Little River Dental was today, and I have a great deal of anxiety when it comes…read moreto dental appointments. Dr. Tran was knowledgeable, thorough, and took the time to explain everything in terms I could easily understand, which immediately put me at ease. The entire staff was kind, considerate, and professional. For the first time in a long while, I feel confident about moving forward with my dental care. I look forward to working with Dr. Tran and his team as they help me get my smile and oral health back on track. Highly recommended! Patricia Olson

Dr. Tran did a great job on repairing my chipped front tooth! Everyone there is very friendly and…read morehelpful! Thank you!

I will never have a single bad thing to say about this place. The staff is truly filled with joy,…read moregrace and kindness. They treat you like family and even though I've become a regular, I've also seen them treat brand new patients as family as well. They truly care about their patients. And it doesn't hurt that their new building is as BEAUTIFUL as they are! They've made a move to a new location and they took the time to make the environment truly feel like home.

Went to this dentist for years- over a decade actually. Chelsea always did my cleanings and I was…read morealways pretty happy with her. One doctor had left this office and they got a new guy. Ever since then things were different. The last two times I went for a simple cleaning I was charged around $70. First time I was told it was for Xrays. Weird I had to pay out of pocket but I just accepted it. Went back earlier this year and paid MORE than the last time, it was $90 something for just a cleaning!? Then suddenly Renee informs me I'm out of network. Couldn't have told me this before? Especially considering I've been loyal to this office for 10 years?! I called to question it and they said they might've charged me for my DADS exam or something. I haven't been under his insurance in years. Renee was out of office so the girl told me they would call back and refund some of it. This was five months ago. Needless to say that refund never happened. Thanks okc smiles, I won't ever be back. Super upset I've recommended people here in the past.