Been going there for over a decade. I am 21 days from 70. Have never had better or more professional Dental Work and only rate one other Dentist Office I have been to as good. Have worked in about 50 cities and towns in 14 States. Virtually pain free. read more

I was a loyal patient here for years, but unfortunately, my experience over time--and especially with my most recent visits--has been deeply disappointing and unprofessional. First, for years, the office consistently mispronounced my name. Even though I corrected them every single time I called to schedule or cancel an appointment and every single time I checked in at the front desk, they still never got it right. When I finally asked them directly to pronounce it correctly, they acted surprised, but even after that, nothing changed. My experience with the dental hygienists also got off to a terrible start. The first hygienist I saw used a bubble gum flavored polish on my teeth without asking me first. At my previous dentist, they always asked for a flavor preference. When I politely asked if I could switch to mint because I didn't like the bubble gum, she started slamming the cabinet doors and gave me a major attitude. I understandably asked to be switched to a different hygienist after that, but she would still consistently bring me back about 15 minutes late. Things escalated further when Dr. Campbell did a crown job for me. I was diligently making payments on the crown, but before even a single year had passed, the crown fell out. When I called for help, there was zero sense of urgency--they made me wait a week, leaving my tooth unprotected the entire time. When I came in to have it fixed, I was told I needed to be numbed, even though the crown and filling underneath were very recent. The dental assistant, Katie, was friendly, but lacked basic attention to detail. Throughout the appointment, she kept splashing water on me, poking me, and failing to clean out my mouth afterward. Communication was also chaotic: I asked Katie if I could use my CareCredit for nitrous gas, but she never followed up. Dr. Campbell had to go find out from the front desk herself, and neither of them knew the financing terms. Not wanting to waste more time, I just opted to move forward with it. The treatment from the staff completely shifted and became hostile after I stood up for myself and asked for my name to be pronounced correctly. The front desk staff, particularly Jenny, were completely unprofessional. When checking out, I asked about the promotional financing terms, and Jenny rudely told me that it was "not their job" to tell me and that I should have done my own research. Later, when I called back to have a different card charged and the CareCredit charge reversed, Jenny told me it would take several days because Ginger was not there. I said okay and hung up. Jenny then called me back with an attitude, demanding to know why I hung up and actually lecturing me on how I should have ended the phone call. When I calmly reminded her that she is not my mother and cannot police how I end a conversation, it was absurd. When I later texted them to cancel all my remaining appointments, they had the nerve to ask me if I was going somewhere else--which is wildly unprofessional and none of their business. Between the constant disrespect of my name, a hostile hygienist slamming doors over toothpaste flavors, a failing crown within a year, a sloppy procedure due to lack of attention, and outright hostility and unprofessionalism from the front office, I will never return and cannot recommend this practice to anyone. read more

I'm disheartened that I have to write this review but I take reviews seriously when looking for new providers and I hope this will help others assess if this dentist is a good fit for them. I've been a patient at Norman Smile Center for over a decade and initially appreciated the care I received there. I have an AT gene mutation, which increases radiation sensitivity. Until recently Dr. Campbell sympathized with my special situation and that I have to be more careful than her average patient. I need to weigh risk-benefit assessment with everything that involves radiation due to how that can compound and break down my DNA. Although one x ray won't cause cancer, studies have shown it can compound over time in someone with AT mutation and can increase cancer risk in the long run. Therefore assessing benefit and risks is important in my case. Due to my circumstance, Dr. Campbell initially agreed to bitewing x rays every 2 years--aligned with ADA guidelines for low-risk patients like me (no cavities since approx 2015, which were my first ever and were 4 small interproximal cavities due to HG in 2 pregnancies). I appreciated her concern for my health and was grateful for her care. However on my last routine visit, without warning, she told me I had to get bitewings, just one year after my last set, or she'd refuse to see me at that appointment. I was blindsided because my dental history hasn't changed, and forcing annual x rays feels unnecessary and dismissive of my genetic concerns. I have four children and finding a time to visit the dentist isn't an easy thing for me so I had no choice but to agree to the x rays since she gave me an ultimatum that I agree to x rays or leave. I was also surprised when I was told I would need a panoramic x ray at my next visit in 6 months, despite no symptoms or issues justifying it. The ADA says panoramics should only happen when they'll impact care--not on a routine schedule--yet my concerns about both type of x rays were brushed off as I was handed a sheet saying how much radiation is in bananas and going outside. I wasn't as prepared as I should have been since this was sprung on me, but since then I've been made aware of the ALARA principle, a key standard in radiation safety that emphasizes keeping radiation doses as low as possible. Given my genetic condition, and the lack of clear need for a panoramic x ray, I believe following ALARA further supported limiting my exposure to dental radiation only when it's necessary. After years of trust, this sudden inflexibility and push for unneeded procedures (exposing me to extra radiation against my documented health needs) leaves me disappointed and looking forward to moving my care to new dentist who listens instead of issues ultimatums. Avoid this dentist if you value personalized care over rigid policies, because unfortunately something changed and you won't find that here anymore. -Ramona Heitt read more

If I could give this place 0 stars I would. I've been going here since I was born so for 23 years now, and I recently just had some work done here in October. The work is done, and I pay what insurance doesn't cover just as they quoted me, and I go on my way. Then December comes around and I'm hit with a bill for the entire amount. They never ran any of my information before quoting me and this bill had to be paid the week before Christmas. When we called asking why this is happening, we were met with a very unprofessional response and no help at all. They were very rude over the phone. I will never be going back here again and on top of that I'm still having tooth pains where they did all the work at. Very poor quality of work. read more

Only wanted to get me pain meds and told me I'll need an orthodontist to fix my tooth Cost 5k for one tooth!

Best Dentist and staff in Town! It's quick, clean, professional and pain free every visit!

The staff is rude and unprofessional! The hygienist is awesome but unfortunately I have to leave a one star review for the unprofessional attitude of some of the staff members. read more

I had a very good experience. Everyone was pleasant and professional from the front office staff to the back office staff and dentist. They addressed my acute problem in a timely manner. I have scheduled a follow-up appointment for a routine exam and cleaning. read more

I have been going to Norman Smile Center since 2005! I have had all of the hygienists clean my teeth and been seen by both Dr. Belknap & Dr. Campbell! This is the best dentists office I have ever had, and I do not favor the dentist in general! Their waiting area is very cozy & clean with a TV. The receptionists are both very sweet girls! The dental assistants are also amazing! I have had several procedures done in the office, to include, cleanings, fillings, caps & had custom whitening trays made. I have never had anything less than a pleasant experience! The staff genuinely cares about your oral health. I have the most sensitive teeth IN THE WORLD and they worked with me for a very long time to hit on every possible cause and cure until finally!!!! we found what worked! I love this office and wouldn't trust my smile to anyone else! read more

Norman Smile Center - ALL teeth whitening half price for the month of September!!! Get yo grill on-point!!! - General Dentistry Near Me - Norman, Oklahoma

We love Norman Smile Center! We have been seeing them for years. Love Dr Campbell and all of the staff. Highly recommend.

The folks here are fantastic, I always have the best smile when I leave! They're super friendly, of course knowledgeable, and never try to force you into the extras that some dentist offices do. They offer recommendations based on your dental concerns and are very clear about the different options depending on what you need beyond a cleaning. I can't recommend them enough! read more

These guys are doing a really great job of being safe during the pandemic. They're so nice and they do such great work I'm really glad I switched to these guys. read more

I have gone to Norman Smile Center for over 25 years. Their friendly professionalism is top notch. I can't imagine going anywhere else!

I've been going to this place for years. Staff is wonderful, hygienists are awesome and doc's are super nice! Always a great experience there:) Now with covid-19 in the mix I just went today and felt completely safe as they took our temps at the door, everyone wore masks, used specialized equipment to prevent spreading of germs and overall just a comfortable experience during and uncomfortable time. Would highly recommend!!! read more

Clean office, talented and friendly dentists, hygienists, and staff. Only in for a cleaning this visit, but have always had a good experience. read more

Excellent, compassionate care. Friendly, efficient staff. Nice dentist for kids, all ages. High quality.

I cannot say enough good things for the ladies at NORMAN Smile Center! I have been going here for a long time and never had any problems with anything they have done. My Mom also went there till she turned 98 and she really enjoyed visiting with everyone there. I will not go anywhere else!! read more

I had a crown come loose on my flight into OKC. I showed up on their doorstep at 8am on a Friday morning and they took me in, re-cemented the crown and had me out in less than an hour. Dr. Belknap was wonderful as was the staff. Great people live here in Oklahoma and I was reminded of that today. Thank you so much, Smile Center! read more

I have been a patient with Norman Smile Center for at least 15 years and I have always been treated with caring, smiling staff. It seems like no one has a bad day there! I had trust issues with leaving my child alone with providers but never with Norman Smile Center. They are so good with children and with paranoid parents! I recommend them to all my family, friends and strangers, looking for a great dental center!! read more

This is a great place to go if you are looking for a dentist who is passionate about her job and about helping her customers to have a very positive experience at the dentist. Dr. Kristen Campbell has taken excellent care of me over the past few years. And I am not the most cooperative patient, having been through some difficult dental experiences in the past to the point of being afraid to go to a dentist. But not anymore. She is caring, compassionate, thoughtful, and dedicated to making sure she and her staff take excellent care of you. I am so fortunate to have found her and feel she is more than just a dentist, she is a friend who cares how she treats me and works hard to always take the very best care of me and of whatever it is that I need done when I go there. read more

Easy, easy, easy. Easy access. Easy to make an appointment. Easy to smile -- they put you at ease from the time you walk in, walk back, and walk out. read more

I love these girls! Friendly staff and Doctors. They care about you and don't do any unnecessary work.

The Norman Smile Center was voted 2014 Norman Best Dental Clinic for a reason!! They are all the absolute best!! They all have steady but gentle hands!! They all have compassionate hearts who truly care!! No one there laughs at you for needing laughing gas!! They explain to you what they are doing even if you have had the procedure before!! I wouldn't trust my teeth with anyone except Drs. Jamie, Donna and Kristen!! read more