Terrible dentist, they don't care what your plan covers or doesn't cover. They don;t care if you have perfect teeth, they will find something wrong and want to charge you more then the plan covers and will not honor free cleaning with your plan... They are only good for making money for themselves, more then what the insurance company is willing to pay them. There attitudes are terrible, they act like they know everything, and they are really a couple of idiots pretending to be doctors... Would not recommend them.... read more

I am very concerned about this office's ethics. I went in for a cleaning. I went there because I thought it would be cheaper as they accepted our insurance. I never got my teeth cleaned but they showed me pictures of a cracked tooth and 3 cavities that I needed fixed. Total cost after insurance would be well over $1200. I was told that my share for the cleaning would be $137 after the insurance. So I went back to my old dentist. Marion Dental Group. After the same x-rays, and after a thorough cleaning I was told I had no cavities and no cracked teeth! Cost for the cleaning was $140. That was out of pocket, no insurance. My husband had gone to Discovery and was also shown a picture of what was suppose to be his cracked tooth. He allowed them to cap it and paid over $1000. I'll bet his picture was the same picture I saw. Of course we can't prove it. What tipped me off to fraud, in my opinion, was that the dentist looked in my mouth and told the tech to take pictures of certain teeth. If she could see these issues visually, what was the point of all the x-rays? Needless to say, I am very skeptical about this place's ethics. read more

This is the second worst dentist I've been to. No courtesy for patient. Billing for services not provided. Argue with patient, rude to patient in front of patients in waiting. I was warned about them but it was too late. The crown that fell off was put back on and still billed $675 for a crown. I am so upset. Would love to boycott them. Stay far away from those dentists--- husband and wife. read more

I have only seen Dr. Igor German twice. Both times I was happy with the service I received and was not told I needed anything more than a cleaning. I had been told by Bright Now that I needed a deep cleaning which would have cost a lot more than I was ready to pay. The only thing I did not like about the practice was the hygienist they had in 2011-2012 because she was very fast and rough when cleaning and flossing my teeth. I left there with throbbing gums. She is no longer there, but the new one they have is a little better. read more

Will never go back. Dr. Igor installed tooth implant several years back promising me I would never have any problems with it. He was wrong as tooth got loose and I could pull it out. When I went back to get it repaired he acted as if it was normal and charged me $123.00 to glue it back. While I was waiting for the glue to dry I could hear him telling another patient in another room about how permanent the tooth implant would be for her and how she would never have any problems with it. Same thing he told me. I had made the appointment for a dental cleaning but after xrays and re-cement of tooth the bill was already $223.00! When I told hygienist I couldn't afford another $865 for the cleaning she became rude and tried to shame me into it because I hadn't had my teeth professionally cleaned in 5 years. (due to the expense of my husband's previous medical condition.) She was irritated and persisted with hard sell..."Are you sure you don't want to get this cleaning?" and then brought Dr Julia in for additional pressure to use their financing plan. I couldn't wait to get out of there and felt ripped off. I would never go back and would never recommend anyone to go to this office. It's all about the money. Would give 0 rating if possible. read more

Worst office staff ever met in any business ever. Dentist also ruined my expensive sleep apnea device when they put in a crown, then the crown they put in had to be redone by another dentist, Dr. Dunn he is the dentest you should go to. read more

I have visit dr JULIA GERMAN office for a cleaning and the highgenist that took care of me stop half way on the job and told me she dont have the time to finish working on me because she had another person waiting on her and i need to leave without she completing the work on me i felt very Humiliating i would not recommend any one to that place its horrible and it can happen to you. read more

Get ready for a NOVEL on why getting my wisdom teeth removed from Dr. Igor German was the worst experience of my life. Mind you I am a young, 21-year-old girl writing a yelp review right now. I made an account JUST to write this review because this sits at the #1 worst procedure of my life (let the record reflect I have had numerous procedures on my head, chin, under-eye, arm, private area, and lip so I've been around the block when it comes to surgeries, anesthetics, and post-op care.) 1. They did not put me to sleep. They gave me a medication I picked up at a local pharmacy that was supposed to put me to sleep in which I would not be awake during this procedure. When the medication they gave me didn't work I should have trusted my gut and not gone through with the procedure. I felt incredibly uncomfortable with how they handled the reaction to the medication not working. Dr. Igor said it was unusual, didn't know why It wasn't working but was clearly in a rush to get the procedure done anyway. I trusted him because I had no idea that being awake during your wisdom teeth removal is a huge ~no~. 2. He did not put NEARLY enough novocaine in my mouth. When I tell you I was in dire pain I still have nightmares about it. "I" was the one who had to tell him several times that I was in excruciating pain. He never tested the area to make sure I was fully numb before operating. He injected the needles in my gums and within a minute was surgically cutting open the area. I would also like to note that he only put ONE injection of novocaine on each side before operating. From what I heard post-op, this is extremely unusual and it usually takes patients anywhere from three to four injections to be fully numb. He was still periodically putting novocaine in the mouth when the procedure was close to finished which should never have been the case. 3. I was hysterical crying the entire time. The nurse was literally wiping away my tears (not an exaggeration) instead of telling this man to literally STOP the procedure. I can't even begin to tell you how rough and uncaring Dr. Igor was being. He was hitting other teeth, being quick and abrasive, and flat-out rude. I asked him to please stop midway during the procedure because I couldn't bear the pain and he acted defensive instead of sympathetic. After the procedure was over the assistant nurse/doctor made a comment that I would never want to come back here again and Dr. Igor replied that he wouldn't remove my upper two wisdom teeth even if I wanted to come back. 4. They gave me no post-op supplies or instructions. I left this place with two gauzes in my mouth and that's it. No ice bag, no cleaning materials, no extra gauzes, no instructions, nothing. On top of that if things couldn't get worse -- not even a phone call. After talking to a plethora of family and friends who have gotten their wisdom teeth removed they were baffled when I told them I never received a phone call checking in to make sure everything was ok and I was feeling alright. Instead, 10 minutes into my car ride home I had to have my friend pull over on the side of the road so I could projectile vomit blood for several straight minutes because of how much blood I swallowed during the procedure. For three straight days after this procedure, I threw up in the trash can, in my toilet, in my kitchen sink, in the parking lot of Hobby Lobby, and the parking lot of Ulta. And after all of that (after drinking solely water and eating just jello & yogurt) I now have two dry sockets (open pathways to my jaw bone), 2 canker sores, an infection, and an incredibly painful mouth in which I have to go see an oral surgeon now. So I hope, if you are considering going to this dentist -- from the bottom of my heart -- do not. read more

Always have had such such timely and efficient appointments. I have no major dental needs but get good cleaning and whitening and advice. Never had a better filling experience. read more

hygienist tried to charge me 700 for cleaning my teeth. I have always had it done every six months what a crook must work on commission she is rude and rough be careful new patient they wont clean your teeth first time, estimate exam only could tell you that on the phone rather than waste every ones time read more

HORRIBLE EXPERIENCE with the Wife-Dentist, Dr. Julia German. She did a Tooth extraction on my Wife, LONG BEFORE the Novocain had a chance to take effect. My Wife even told her that the Novocain had NOT started numbing yet, & she extracted the tooth anyway! She was in the most extreme pain you can ever imagine...total negligence & malpractice, on the part of: Dr. Julia German. We feel this may have been due to the fact, that we did not get the $4,000. Dental Work she was trying to push on us. We would NEVER recommend her for any dental work. You also have to watch how much they charge you for their Services. They tried to charge almost DOUBLE, for the Extraction, but, we showed them a copy of our plan's fee Schedule, & they reluctantly changed the fee, but, still added other fees. We are filing a Formal Complaint, against her for this incident, with the State of Florida Dept. of Health, Board of Dentistry. On another note, my Wife had only previously been seen by the Husband-Dentist, Dr. Igor German, and everything was fine. read more

I should have paid more attention to the negative reviews on here. I will never go back to this dentist. When I didn't go for there high pressure sales tactics they left me sitting in a room by myself waiting for someone to do an "estimate" for dental implants that I already told them I couldn't afford. I found the female dentist to be extremely rude. I wanted 6 teeth pulled and a bottom denture made. She informed me that I would have to have implants put in because they wont make a denture. She did offer to pull the teeth and said I could go someplace else to get a denture made and then I could complain to the other dentist when I don't like it. She left the room and told another person to give me a quote but the other girl never came back. I got frustrated and got up to leave and I found the other girl working on another person with the quote (that I didn't want) on a table next to her. At that point she had me go back to my chair where I still told her No!! I have made an appointment with a new dentist but my insurance only pays for office visits and xrays once a year so hopefully they will give me those xrays and I wont have to pay out of my pocket. DO NOT GO THERE unless you want implants! read more

Worst experience I ever had. In my opinion Dr. Julia German is only interested in the money. From the time I arrived I was hounded for services I did not need. This was all done in a high pressure way before your procedure starts. While in pain with no pain reliever administered. Then I was made to sit in the dental chair for 45 mins as punishment for not agreeing to the additional procedures. Three times both Dr German and her assistant came in the room to get me to sign for additional $5000 + procedures. I will never go back. I was so upset when I left I left without getting a script for pain. That's how bad I wanted out. read more

This practice is a good example of bait and switch. They know that insurance will only pay for one thing, yet they pressure you, with dire predictions of what is going to happen to your teeth, into more expensive options. Never have I wasted so much time being so condescended to. Be afraid. Be very afraid of this practice. read more