My wife having seen Dr. Hoyos at UF Dental College previously, I decided to make an appointment to come in and visit. Dr. Hoyos is a great doctor and the staff were friendly. I'm a bit uneasy about the costs of the procedures proposed and the extended costs of a separate root canal X2 at another Endo. So it was a breath of fresh air that he said to get a dental plan and come back and he would adjust the price.
ETA: I swear to be a dentists office you must go to a school in back pedaling and back talk about insurance or discount plans. When my wife and I went in to this practice after my wife seeing him at the University of Florida, he gave us a price and said that if we got insurance or a plan it would be less, just come back and he will adjust it. I got a plan through Cigna for almost 200.00 that I confirmed that Doctor Hoyos accepted through Dentalplans.com I triple checked it and then dropped off the card. Then later on I get a phone call saying that they don't accept it. It clearly says they accept it right on the form!! So like other dentists we've seen in the past Dr. Hoyos practice seems more concerned with extracting money from your wallet and not the least bit concerned that they are advertising they accept plans that they then say they don't take. Meanwhile I had already paid $2,500 towards treatment and then paid off the credit card used. Now they can't figure out how to fax some form to recredit my carecredit account for the refund.
I would recommend this place but felt very violated for his unethical and unsavory approach to dealing with dental plans or discount plans and the fact that they say they do take it. We seemed destined to never find a dentist that is honest and doesn't change things mid treatment or that make statements that they later claim they didn't make. Why can't they just be honest and accept the discount dental plan. Is 600.00 for a crown instead of 1,200 so bad? I mean it's money right? I guess he would rather go straight for the rich gravy and not build a relationship based upon trust and understanding. read more