We've used Dr. Jones for both of out children's orthodontic needs. He and his staff our amazing…read more From beginning to end they have listened and always been helpful. My kids smiles are fantastic and we owe it all to them. Highly recommend this office.

I highly recommend this office. My son needed an expander Device on his upper jaw. My son loved the…read moreoffice and the staff even during Covid. Now he wants to come back and have braces done by Dr. Jones. My other son is going to be going to see him for an expander as well .Love this office.

Poor customer service. No one answers the phone. Left numerous messages over two weeks to…read morereschedule an appt and no one ever called back. Found a new dentist.

Absolutely terrible experience. It has taken months to get our son's orthodontist referral (and he…read moreneeds braces ASAP to avoid oral surgery). We had to file a report with sunshine health to try to get things moving and are still waiting. I never do reviews but am so frustrated that I wanted to share so others will know to avoid them if possible.

I was a patient and I decided to canceled cause I get charged $170 for a periodental maintenance…read morebut also they file the claim with my issuance so they get the insurance payment as well.so insurance told me that I have to pay only 20% of the bill and that was $290 so they stole cause I didn't get no refund since that was in September

Yesterday I had my first visit at Bright Now in Ocala. The office is clean. The receptionist was…read morehelpful and even came out to the parking lot to direct us to the office because we missed the sign. Marisol, the assistant, is professional and checked my blood pressure prior to the dental X- rays. The dentist, Dr. Garcia, was professional and kind too. The dental hygienist was efficient and gentle. We recently moved here and was happy with Bright Now in Clearwater, so we were happy to know that there was a Bright Now in Ocala too. Sandy Kleiman

Got new dentures from him the bottom denture broke after 3 months went back he said no fix no…read morewarranty jerk warranty only 1 month my wife got dentures from him they are larger than her old one can't use them He said that's what the lab sent him can't do nothing I'm going to sue him ass hole

Abdulah is the answering service dude on Fridays. On Friday 3-22 at 2:00PM I called in to go…read morethrough multiple questions to get his name. After three minutes of name-pulling, I was told I cannot set an appointment without having dental x-rays in hand? I never heard of such a thing. Anyway, I chalk it up to experience. I will not call again.

Been to a lot of dentists in 70 years and this is the best dentist by far I could not find anything…read moreto complain about and I am hard to please

I made two appointments one for myself & the other for my partner. - both new patients under the…read moresame insurance company with the same coverage. Spoke with Jennifer regarding both my partner and i's insurance on more then one occasion. my partner had gotten x-rays from a previous dentist in July 2024, we were told by Jennifer he just needed to bring in his previous x-rays or he would be charged for new ones taken by this dentist (on special for $99) but NO OTHER CHARGES, the ultimate choice was his; either bring the x-rays or pay for new ones. My appointment went fine, got my x-rays, checked out and all that good stuff came back for a consultation for Invisalign, not so much: insurance stopped coverage on invisalign if you are over 19, the suggestion that was made to me besides a payment plan which is hard to get approved for - doctor suggested veneers as a ''cheaper'' alternative. i also waited over an hour in the lobby for a 10 minute consultation. i'm not sure how $5,000-$6,000 for vaneers is cheaper then the $5,400 for invisalign, but ok! He comes in today (03/13/2026) and it was a MASSIVE clusterfuck. The front desk was unprofessional for starters. Then he finds out that he is being charged $100 regardless of him having the x-rays right in his hand. No one seemed to know what was going on. Eventually, i step in over the phone explaining my conversations with Jennifer (he had already explained this to them.) and they tell me that his x-rays are too old and they need to take new ones and because it was a paper copy they could not see the apex of his teeth. We were never informed that there were ''requirements'' to him bringing in his x-rays. Jennifer told us that insurance covers x-rays are covered every five years and we have someone else saying every 3. Not sure of her name, but she stated they would not charge him and do the x-rays anyways (obviously due to both of us being frustrated and telling them what we were told and simply just needing to be able to create a care plan for him). He goes into the back and waits 15 minutes for a doctor to just simply come look at him and tell him a few things with no understandable explanation as to why these things need to be done. he was supposed to get a cleaning, did not happen. he was supposed to get x-rays, did not happen. but he did get a referral to get his teeth pulled! () when he confronted the issue of being told he was going to get x-rays and a cleaning he was told the people to do the cleanings were not there and that the referral he got would do the x-rays instead. Needless to say, left an extremely sour taste in both of our mouths and we will not coming back. He was also told by one of the receptionist that he ''could pay or....'' indicating he needed to leave. This entire process took over an hour of his day for him to get none of what he needed. We also filled out new patient paperwork the night before from what they have linked on their website and when he arrived they said they had none of his information and had him refill out the forms.

These folks are superb. My first visit and I was very pleased. I had a deep cleaning today with…read moreTami and her 23 years of experience really shows. I had very little discomfort. I learned more in my two hours with Tami than I have in many decades of visits to other dentists around the country. I recommend the front desk staff and the dental hygienists, but I'll come back to review the dentist later. He has to fill a cavity later. Update: I've now been there three times. Always excellent service. Very prompt and friendly. Dr. Ortiz is great!!

Hello everyone, I wanted to tell you about my experience with Christie Dental. I went to their…read moreSouthwest office location and was impressed with the Customer Care provided by DDS Ortiz and his wonderful staff. Both in person and over the phone, their team is professional and caring. I had a problem with a tooth that two other offices stated there was no problem. However, the pain persisted and became excruciating. My procedure was an extraction, painless, well -performed, and once the tooth was removed, there was no more pain. I was also pleasantly surprised with the aftercare. I had no pain. I can't thank Christie Dental enough and highly recommend them to you and your family for all of your dental needs.