Uncommon Level of Care-- Just want to share an uncommon act of caring. I am not a patient of record but I called the office to see if they could take care of my mother with a limited ability for my mom to get to the office. They made special accommodations to take care of her urgency during lunch... Thank You so much!!! Piccione Family read more

Well. Long story short. Had an extraction mid March. Terrible experience. Giving birth was easier. Based on the "oral surgery " consultation I failed to realize this isn't an oral surgery practice. My fault. Self pay, no insurance. Went back twice expressing pain. Doctor never came in to check, no call to check on post op needs. Used X-rays and tech reports to advise my care. She was wonderful, and not a dentist. Today, almost two months later, I saw my NY family dentist, he removed a small floating bone spur. Determined necessary after a quick physical examination. It took about thirty seconds to remove. Wow! Already feels better. I recommend using an oral surgeon for extraction, and if there are post op issues insisting on seeing the dentist. There was no need for me to suffer this long. read more

I truly believe I have now waited enough time before deciding to write the following. My initial visit to Baylee Dental under the original ownership of Dr. Agatha Cayia was unfortunately not a good one yet it definitely was a very memorable one, which I should have taken as a move-on sign and unfortunately did not. Through just a routine new patient examination Dr. Cayia managed to unbelievably round off an upper central incisor crown, which had just a miniscule chip in the back, which I gave her no permission to do and unfortunately was now forced to live with, and also signal out a back bottom molar for a cavity, which was given me absolutely no problem and which I strongly conveyed. The truth is, it was only after the molar was worked on that I started having extreme sensitivity and occasional discomfort and maybe less than a year afterwards under the new ownership of Dr. Catherine Baitinger and Dr. Joseph Orlando, DMD the molar unfortunately split and had to be unbelievably extracted. Through scheduling I was unfortunately given Dr. Baitinger as my dentist, which hindsight truly being 20/20, I should have asked & waited for Dr. Orlando instead. Dr. Baitinger extracted the molar and what I will say from my few visits to her is, she is not only extremely unprofessionally aggressive & rough yet she sadly lacks very much needed care & compassion as well. The extraction not only left me in extreme discomfort, which was sadly never addressed, before or after her so-called vacation, yet she unbelievably left small tooth remnants (Spicules) inside the extracted site causing extreme discomfort and prompted an emergency phone call to the office. I was given an emergency follow up appointment to see Dr. Orlando, which as soon as I met him with his genuine concern & care, it solidified why I should have chosen him as my dentist instead. Dr. Orlando looked at the site thoroughly and concluded, because of my rapid healing, it would be best for me to take a OTC pain reliever as needed and let nature push the spicules out one by one, which it thankfully did. My final straw now with Baylee Dental and Dr. Baitinger is, in May of 2024 one of my upper crowns came off while having some lunch and hoping I would now be assigned Dr. Orlando I unfortunately was given Dr. Baitinger again, who not only didn't disgracefully inquire of the extraction she performed, yet she was once again so aggressive and rough in the re-cementing of the crown that the adjacent crown fell off only months later, which was and is absolutely no surprise to me. So, I call this so-called caring practice and I'm unbelievably told by Morgan at the front desk, who let Dr. Baitinger know, "Dr. Baitinger is booked for the remainder of the week and she said, if it starts to cause pain, go somewhere else and have it done." I wonder how Morgan would feel if her loved one was unbelievably told this? Maybe if she did rightful follow up calls, which she obviously and disgracefully doesn't, she would have learned that I still didn't get the crown recemented, yet they (Baylee Dental) sadly just don't care, especially when it's the time of the year when they have their pick and choice of patient$. This cold & heartless response comes from the same so-called caring doctor that said to me when I said, with all the advancement in dentistry I can't believe a chipped crown still can't be fixed? Dr. Baitinger says, "Why would I want to fix a chipped crown when I can just sell you a new one?" As you can imagine, I was speechless, as what an absolute cold, terrible & one $ided thing to say from a very obvious uncaring individual and so-called Doctor. I'm now officially done with Baylee Dental as they unequivocally proved to me it's $olely the Dollar$ that governs their deci$ionS & way$. Sadly, it's no longer a Medical Profession yet instead it's, "A Medical Conce$$ion" Everyone stay well, SD read more

Best dentist in the area! They are honest and they never push you to sell you work that you don't need. First trustable dentist I found in so long! The hygienist that does the cleanings is the best, best cleaning I've ever had! Their prices are fare and reasonable. The staff is very professional, friendly and knowledgeable. I recommend Baylee Dental 100%!!! I'm very happy that I found them! read more

I believe management really needs to speak with the front desk employee Ruby because she's probably costing the place business if she's speaking to other individuals the way she rudely spoke to me. She was just so abrupt and rude to me when I called to find out on getting some recent chipped teeth fixed that I just decided to go somewhere else to have it done. I also told my friend that referred me to call there and she was so appalled and apologetic and vowed never to refer anyone there again. read more

I am a new patient and drove over an hour to Baylee Dental because it had been recommended to me. It was definitely worth the drive. I came in with a concern about a tooth that had been sensitive and bothering me for a while. Dr. Baitinger and her assistant Kaitlyn did an excellent job of explaining the x-rays to me and resolving my issue. They were both super timely, friendly, and knowledgeable. I will 100% be back for future dental needs. read more

I have been afraid to go back to a dentist for a long time. I broke my tooth though so I didn't have much choice. After my last traumatic event I decided to try a new dentist. I could not be happier. Dr. Orlando and his assistant were incredible. Best crown ive had so far. I'm even thinking of going back for regular cleanings again. Thank you Baylee dental read more

I have gone to Baylee Dental for several years now and I am thankful to have found this excellent practice! Although I miss D. Cayia immensely, I have recently met Dr. Black and I am so pleased and confident that this practice will continue to be one of the best! Stacey is always outstanding and I look forward to our visits. Thanks for your excellent work Stacey! The office staff is so very pleasant and professional. Thanks to everyone at Baylee Dental for always making my visit as pleasant as possible! read more

I finally found a dental practice in this region who truly believes in customer care. Everyone Is very professional, thorough, and kind. I felt empowered to make the best decision regarding my treatment thanks to the wealth of information they provided. I truly felt welcome, and that my dental health really was there first and foremost concern. I have absolutely no reservations about recommending Baylee Dental to anyone. read more

No one likes going to the dentist but I had a good experience here. New patient. Really friendly pleasant staff. Very efficient with no long waits. Stacy, my hygienist was excellent! Gentle but very thorough cleaning & she gave me good tips to keep my teeth & gums healthy. The dentist was very good & she didn't try to push for having extra work done which I have had other dentists do in the past. Extremely affordable & reasonable fees. I will definitely make them my regular dental office!! read more

Dr. Agatha Cayia and Baylee Dental! Absolutely top notch professional dental team! Dr. Cayia is such a sweet person and an excellent dentist! I did not have a dentist here in Florida as my son-in-law has a dental practice up north and usually takes care of my dental needs. So I know what a good dental practice looks like! And this is certainly the best around here. I called with an emergency needing a partial adjustment and I had an appointment in just a few days. I love Dr Cayia as she is so gentle, kind and caring. Very professional office, staff is excellent and friendly and office is so very clean with up to date equipment & facilities. Competitive prices. Don't hesitate if you are looking for a fantastic dentist! read more

Hygienist, Carol, is so thorough with her cleaning and excellent at making sure I was comfortable at the same time. First time I was ever given an oral cancer checkup by the dentist and I could only feel impressed with the entire visit. Then on to the front desk where payment and return visits were scheduled. Those girls are purely professional and capable in their duties, but maintain a great attitude of cheerfulness and friendliness. Many of the other medical offices in The Villages would be wise to copy this front office staff. Thanks again to Baylee Dental for taking such good care of my teeth and also for making it pleasant to visit their office. read more

I loved doctor Caiya and wish her well in her retirement. I saw Dr. Black for the first time and was impressed. I have used BAYLEE DENTAL for many years and will continue to do so. Excellent staff and beautiful, clean environment. read more

First visit for painful tooth. Dr Cayia was very professional and thorough. I may have a failing root canal and although I'm going back to my home state to have it treated, she offered pain relief and antibiotics to use in case of flare up. The assistant was great, again professional. When I return to FL, I'm set up to have new patient exam. read more

I had an excellent experience with the staff here starting with the reception area, my hygienist and Dr. Cayla. I had a thorough and gentle cleaning and was impressed how knowledgeable both she and the dentist were. Their use of technology was quite good and I was pleased at the doctor's openness about my dental health. I did not feel pressured to get care that I don't need. I'll post an update once I receive my crown and night guard. read more

My husband and I have been going to Baylee Dental for ten years. We feel confident that the dental care provided by Dr. Cayia and her staff is top notch! Linda L. read more

The staff was extremely friendly and professional ....Dr. C was wonderful in removing my bridge and tooth, It was pleasant to have no pain. And to my surprise a follow up phone call that evening to see how I was doing. Thank You Doctor C read more

I am very happy with the care I received at Baylee Dental in my first visit. Both Stacey and Dr. Cayia were very professional. Dr Cayia took the time to review and explain my situation and treatment options. The practice is on the smaller side . You don't feel you are been rushed off so the next patient can get in. read more

I can't say enough of Dr, Cayia & her wonderful staff. I have been a patient for maybe 5 years now & won't go anywhere else. Dr. Cayia is an excellent & caring dentist. Very professional. I will say the same of the staff. Professional & friendly. Thank you to all for making my experience so very comfortable. It's like going to visit family. Everyone works together. read more