My son had broken his tooth while playing basketball. It was labor say weekend and trying to get a last minute appointment is next to impossible. I called Dental Depot and they got him in on a Saturday and took really good care of him! The team and doctors are very thorough and talked him through the whole process! Thank you Dental Depot! read more

Went in for first appointment, very friendly staff. Went back in for my cleaning the following week, nothing they wanted to do was covered by my insurance. So I told them to submit what was necessary and get back with me so I could get my cleaning done. Nothing crazy or fancy! Nothing back. Called three times, no one has called me back. They do everything out of network so you pay full price out of pocket- it's such a bait and switch! Communication is horrible! Wait for someone to show up and tell them it's all out of pocket- for a general cleaning. Don't go here unless you plan to pay full price and out of your own pocket! read more

DO NOT GO HERE. have been going to this location for years. I had my Invisalign done through them. I have spent thousands of dollars at this office. My teeth are still not straight and today I broke a tooth and they want me to take out a loan to pay for it even though I insurance and a flexible spending account which renews in January 1st. This so-called loan they're offering me will not allow me to use my own flexible spending. They have charged my dental insurance and held balances for over a year. But now when I'm the one who needs help they're like FCK U DON'T GO HERE. I really feel like any reasonable dentist who's known you for years would work with you for a balance for one month. I'm so angry and upset at the way I was treated today. read more

I went to see Dr. Ali Albeer for some very extensive work. He was fantastic! It was pretty intense but Albeer really knew what he was doing. I will continue to come here just to see him! read more

Beware, I was treated here and before I visited, I checked to see if they were in network and was told they were, but when I went to be seen I was assigned to an out of network provider and wasn't informed of that at the time of treatment. So I was charged at the much higher rate and cost me much more money than I have ever paid for any dental work. Please make sure you demand to see one of the in-network providers so your bank account and insurance isn't drained like they did to me. I realize that I should have asked more questions, but I didn't think that they would hide those facts to simply increase the profits of the office. I will never go there again. read more

Recommend avoiding. Staff is nice but the billing is always a mess. It feels like a constant bait and switch. You think you have paid and settled out only to get hit with another bill months later. They are also terrible at advising in vs out of network status. They think they are in only to find out they are out once the claim processes. Communications is terrible. read more

I scheduled an appointment to have braces on. They said I must wait 3-4 weeks to see the orthodontist Dr To, but can come in to see Dr Chen if I want it within the week. I came in for consult. They took my Xrays etc, the doctor said I must have 4 teeth pulled out and got some work done (change one crown, 2 fillings) before I can use Invisalign. Dr Chen was thorough with his explanations. I was confused why it's the family doctor that did my appointment, but was told Dr Chen was trained in Invisalign. What I didn't expect was, for him to charge my insurance for the dental exam and Xrays. 99% ortho consults are free. I've gone to so many orthodontists for two of my kids and myself. It would have been nice if the receptionist had told me on the phone when I made the appointment that they would charge my insurance for the exam and Xray. read more

Great doctor and Nancy the hygienist was great ! Informative and made me comfortable . Overall my experience was great read more

Dental Depot - Waiting area cute for kids ! - General Dentistry Near Me - The Colony, Texas

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I went in with a chipped tooth and gained a great care team! I can't say enough good things about Dental Depot. The staff is compassionate, professional, and friendly. And they care that you're not anxious or in pain. They have an impressive array of technology at the ready, so you're in good hands here. And the train runs on time! read more

While we like and are happy with the dentists and dental assistants, their billing department is horrible. We paid for our daughter's oral surgery last year and paid in full. That was last July. In April when I went for my cleaning, I was asked if I wanted to use my credit. What credit? We had a credit on our account from our daughter's surgery that they never told us about in any of the monthly visits we've had since last July. I asked for a check to be mailed to me because the card we used to pay for the surgery is no longer valid. Every week since April, we've been told we'll have it next week. That was 3 months ago and today they called saying they'll email us a receipt to show the check was processed and mailed out NEXT WEEK because, "that's the easiest way for them." Easiest way for them? Seriously? We've been trying to get a refund for the last 3 months. Again, we're told one more week. I'm not holding my breath that we'll get our refund next week. read more

Friendly service and they do a great job. I'm pleased with all the work I have done there. Pricing is much more reasonable than competitors. Will be going here as long as I live in The Colony. read more

I came to dental depot a couple of years ago just to do a cleaning and do a general check up. Dr. Shakh gave me a proposal of replacing two crowns for nearly 4K. I was confused because to my knowledge, I never had any crowns. I went and got a second opinion and confirmed, I DONT HAVE ANY CROWNS! They also wanted to drill behind my two front teeth for a filling, just because there was a little bit of shade on their digital imaging system. They also pointed to the two teeth that supposedly were crowns. Needless to say, I will never ever go here again or bring my child. All I can advise is if you are going to go here I would highly advise getting a second opinion. read more

I am very disappointed in my experience with Dental Depot in The Colony. I took my niece for a cleaning, and it turned out she needed a crown. Since she has Children's Medicaid, I was told it needed to be sent for approval, but there shouldn't be any issues. The day before the appointment, I received a call stating I was misinformed. They stated that Medicaid doesn't ever cover their crowns (because they are porcelain) and it would be $1000. I called the insurance company and found out that crowns ARE covered and the request the office sent over was still in pre-authorization status (they failed to send the x-rays needed). So, it wasn't even denied by insurance! Insurance did state that even if it was denied, it could be appealed by the office since it was medically needed. I finally contacted another local dentist who has assured me it's covered 100%. Beware! I almost paid for something that should have been covered by insurance. read more

Lakeisha was so amazing and caring and Dr. Chen was very thorough and fast! I didn't feel any pain when I was getting what I needed done, and they care about you and make sure you like what's been done! I recommend this place for the wonderful people inside that will assuredly take care of you! read more

My family visited this new location when they opened and it was amazing! The facility is beautiful and my two kids loved it. The staff was incredible and Dr. Chin and his technicians did a great job dealing with my 2 year old and 4 year old, which is not always easy. Could not be happier, would definitely recommend. read more

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wish I can add Zero star. I had the worst experience ever. I went to have a bridge replaced. I didn't have any issues previously. I end up with gum infections that it cause a fever and horrible pain. And as expected they charged me arm and leg taking the advantage that I'm in pain and they already started the process. I had to wait 6 weeks to get the replacement part ready. Guess what, after all this time they realized that they took the wrong measurements. Now they ask me to suffer with a temp one and I have two wait two more weeks. I came after more than two weeks because the temp bridge keeps moving. They have me waited to see the dentist and still no luck. Speaking of the front desk. Oh my god. They will smile at you till they get your credit card and you will see all kind of rudeness and they will scream at your face. Take your time and money somewhere else. It's a horrible place. read more

Dr shaikk and lakeisha where amazing when I needed to get my fillings done. They really made me feel comfortable and provided quality service read more

Love these ladies! Fun, friendly, and most importantly knowledgeable. They were as patient with my nine year old as they were me. Keelie and Tara yinz are still invited to the pool! read more

Dental Depot - General Dentistry Near Me - The Colony, Texas

I had been having a bad toothache for a while and I knew it was time to get it checked out , came on a Monday to see what days they had available got me in on a wensday , which was today ! Super friendly staff , very welcoming and helpful with any questions you have ! Explain everything to you so you understand what your getting and paying for you ! I think I got dr chin today? He was amazing as well as the other staff I was very nervous and they helped me calm down ! Will be coming here for extra work done in the furture as well as bringing my 1 year old here !! Awesome place read more

My visit today was excellent with Ms. Lakisha, she Is the Best. Thank You Lakisha for your EXCELLENT work and care for me. What was important to me You made it important too. It's the little things that make a BIGdifference. Ms. Shalome Thank you as well, because it first starts with you. Even though I can see your beautiful smile it's transpired through your mask. read more

Tori at the front office is so awesome. Dr Chen is the greatest invention since slice bread. They have mine and my families business from here on out. I would recommend this practice to everyone one and anyone. You are in great hand. Very caring and passionate about there patients new and/or returning patients. You guys rock. read more

I have always been afraid of going to the dentist, because I've had not-so-good experiences in the past. Dr Chen & the staff at Dental Depot in The Colony have put me completely at ease--- to the point of me looking forward to my visits! My kids (2 and 6) have had nothing but good experiences, and love watching the trains go around the office! My 2 year old was actually upset that she couldn't go see the dentist this past weekend. You will not be disappointed by Dr. Chen & the amazing staff at Dental Depot!! read more

Was very impressed with the dental depot! Staff very friendly. Did a great job cleaning my teeth! Very Reasonable prices. Dr. Chen was great. Would highly recommend read more

We had an emergency and dental depot got us in immediately, were extremely gracious and kind as well as very proficient, with state of the art equipment. We are now switching our entire family from our other dentist to Dental Depot. The experience was the best we've had in a medical office in many years. We highly recommend. read more

AMAZING SERVICE!! I called and went in with new insurance and MASSIVE pain in the left side of my jaw, head; all the way down my neck and to my shoulders... They. Were. Amazing. Tara, Staci and Dr. Chen were A-MAZ-ING!!! I can't rave about how kind, understanding, professional workers they are!! They made the worst dental pain experience into a non-stressful, laid back, and made me feel at ease. Thank you to Dental Depot and their amazing work on my first (and thankfully last) wisdom tooth extraction!! read more

Absolutely amazing! The best dental experience I have ever had! Stacy was incredible! I can not express how wonderful they treated me. I was so anxious before I got here and everyone put me at ease and made me feel so comfortable. I finally do not dread going to the dentist! Thanks everyone! read more