WHEN my WISDOM TOOTH got out of the WISDOM BUSINESS and into the PAIN business!…read more One day I had a probem, literally a "pain in the neck." The next day my neck pain had moved to my jaw. "OK" "STRANGE" then my jaw pain moved to right under my wisdom tooth. OUCH!!! I decided, If the pain didn't go away by end of my work day, I was going to reach out to my dentist. The PAIN did NOT even wait until end of work day, but instead by lunch time the pain was excruciating. Uh Oh...My dentist is out of state so I decided I better get an in-state dental appointment AND QUICK! So I sent an SOS, can U HELP Me, communication to the Dental Office of Dr. Robert (Dad) and Dr. Aryn (Daughter) Jackson. They took my concern seriously and got me in with an appointment that fit my schedule ASAP. Being able to get a quick appointment allowed me to breathe a sigh of relief. EXHALE.... At my office visit I was not rushed or made to feel sQuEEZed in. I received excellent care, and assistance with my wisdom tooth issue. Dr. Jackson is knowledgeable and so entertaining. If he wasn't a dentist, he could be a stand-up comedian! Laughs helped me and helped calm me, when I was concerned about my mouth. I am a DFW pharmacist of OVER 30 years. I know EXCEPTIONAL healthcare and EXCEPTIONAL bedside manner. Dentist Robert Jackson, Susan Jackson (Office Manager), and Team get my HIGHEST RATING and BIGGEST THANK YOU! A City Doctor with a hometown CARING practice. LOVE it! I am ALL BETTER NOW! Smile.....

I went here recently after switching dentists and everyone was very friendly and nice! The visit…read morewas quick and easy and I feel like they really cared about me. I will be back!

Amazing care from start to finish! They truly care about your health not just only your dental…read morecare. Hours a great and work with my schedule.

Beware of This Dental Office - They Overcharge Patients…read more I strongly advise against trusting this place--they will find ways to make you pay more than you should. I visited IO Dentistry for a chipped tooth and was advised to get a crown. I agreed, but that's when the nightmare began. During my initial visit, I was told my copay for the crown would be $431.25, which I paid in full. The procedure was done, and I was given a temporary crown while waiting for the permanent one. When I returned to have the permanent crown placed, I was suddenly informed by the finance representative, Melissa, that there was a "mix-up" and that my insurance covered less than expected. She demanded an additional $223.50 before they would proceed. Frustrated but feeling trapped, I paid it--I was stuck with a temporary crown and had no choice. The next day, I contacted my insurance provider to understand why I had to pay more than originally quoted. To my shock, they told me that my maximum out-of-pocket cost for this procedure should have been $300.00--the amount pre-approved under their in-network pricing. They advised me to file a grievance and confront the dental office. When I returned with documentation from my insurance, Melissa acted clueless and stumbled over her words, as if she never expected me to verify the charges. After some back and forth--and only after I mentioned getting an attorney--she finally refunded $200.00 to my card. However, I was still overcharged by $150.00 beyond my approved copay. At that point, I decided to cut my losses just to be done with the ordeal. It's a shame because Dr. Nguyen was great--kind, knowledgeable, and professional. Unfortunately, the unethical billing practices of this office make it impossible for me to trust them again. If you choose to go to IO Dentistry, I strongly urge you to verify all costs with your insurance BEFORE making any payments. Melissa has done this to other patients, and there's no telling how many people have unknowingly overpaid. Don't fall for it!

I had crowns done for cosmetic purposes. Dr. Hattaway and his team are extremely friendly and…read moreprofessional. The entire process was communicated well and it couldn't have been better for me. I'm now confident in showing a big smile to others. Thank you Indian Creek Dental!

These reviews don't lie. I literally tell everyone I know that I have the best dentist!…read more I came to see Dr. Hattaway about a year ago, when I was in pain. Up until then my only dental visits were when I was in pain and I didn't have the best dental hygiene. But Dr. Hattaway has really changed my dental life around. Y'all might think I'm exaggerating, but I'm not. I feel like we are on a journey together and it's amazing. Every visit is pain free. He's gotten me excited about my teeth too! All the reviews are spot on, he's very personable and patient. Like textbook 5 star example of bedside care. I get nothing for this review, I just had a visit 2 days ago with him for some crowns and I'm still on the dental high from my visit! Ok in all seriousness, bedside manner aside, it's clear that teeth are his passion. He cares about his patients and it shows. His office staff are amazing as well. Like.... I can only dream of finding other medical Drs on his level. The only downside is the bar he sets for everyone else.

I highly recommend Dr. Pfaffenberger's practice to anyone looking for a new dentistry. The lobby…read morerecently got a makeover, which means they're continuing to do very well here. There's a coffee bar and they have high quality snacks like Nonni's biscotti and packs of trail mix - I know these probably just mean you have to be back at the dentist sooner, but I was going to eat these anyway soooo. The people who have worked on my teeth are always very sweet and are just the right amount of gentle when they work. My teeth always feel smooth and clean when I leave the office and the whole cleaning/process goes very quickly when I get to watch my favorite shows on Netflix!

Highly professional and very courteous staff. You can tell Dr. Marylou Pfaffenberger is passionate…read moreabout getting the best health outcomes for her patients. Looking forward to coming back!! They are so awesome that I ALMOST let them schedule my follow up appointment on my birthday lol!

This was my experience with their appointment scheduling and communication only…read more I heard about them through Instagram. I would have loved to have visited their office as they are one of the few practices I know of in the area that has a dental airway specialist. I requested an appointment through their website and provided my insurance information, but did not receive a response. I saw a post of theirs and commented that I had requested an appointment over a month ago and was still awaiting a response, but instead of replying they just deleted my comment. This seemed dishonest to me. I cannot speak on their actual services and I sure hope they are able to help people and am glad that they offer these specialty services for those who need them. I just think they either lack professionalism or are severely lacking in the communications department.

Found Dental Studio via a Facebook ad and said hmmmm…read more..... You know, the old Arsenio Hall segment; THINGS THAT MAKE YOU GO...HMMMM. I began communicating via online form and automated (so I thought) text messages. I got some swift replies and found out that I was directly communicating with a person and not a bot. Nohely called and was very detailed in the process of what to expect for introductory steps. I then met with Dr. Sandhya to have the initial consult and explanations. She was/is very patient in explaining and also any follow up questions spurred by the initial explanation. Finally, the day came for the in office visit. Well, I had explained that I hate dentists and dentist offices; with this exception and that would later be confirmed that Dental Studio's staff is different; in a great way. Thissssss is where I met Renata and Dr. Robert. Took x-rays and got the consult. I ended up needing gum therapy. I guess I needed 3 yrs ago but they didnt explain what and why they were stabbing me all in my mouth and bleeding me like they were doing. Hence my dislike of dentists and dental offices. Renata and Dr. Robert explained what to expect, listened to me say what I would need and then made it happen to put my mind at ease as best as possible. I appreciate their personal care and touch with the professionalism displayed because had I not gotten some of that old school medical but personal care, I wouldnt be a customer to become a longtime patient (which is the goal now as things get addressed and I turn attention to additional care/items). I didnt meet the other assistants but I know Renata is the bomb. From the reception/intake process to the consult to the sit in the chair and get your mind right and then the procedure, I would recommend you check out Dental Studio. They're on point and ahead of the game with some new school technology applications yet keeping the old school "this is not a factory with a conveyor belt of patients" type of medical approach.

I've visited this office twice now, and my feelings are a bit mixed. While there are some definite…read morehighlights, I'm still adjusting to the bedside manner here compared to what I'm used to. The support staff is wonderful. From the front desk to the dental hygienists, everyone has been incredibly kind and professional. I really appreciated that the hygienists were sensitive to my comfort levels and asked thoughtful questions throughout the cleaning to make sure I was doing okay. They definitely earn five stars for their patient care. My experience with the dentist herself has been a little different. Before moving to Texas, I had a dentist who was very personable and listened to my concerns. In contrast, this dentist feels a bit more rushed. Maybe because it was a Saturday? I noticed she tends to speak over me, and while she's trying to maintain a professional demeanor, you can tell she's on a strict time crunch. It's hard to feel fully heard when it feels like the clock is the top priority. For now, I'll likely stay with this practice primarily for the convenience. It's a lot of legwork to find a new provider and transfer records, so as long as the work is competent, I'm staying put. However, if any major issues arise, I'll probably take that as my cue to look for a place that feels like a better personal fit.

The staff were absolutely amazing and caring to me! I highly recommend for everyome for their…read moredental needs!

First off, I would like to start with how unprofessional the staff was during my experience here. I…read morewas not being listened to when I expressed pain during my procedure and was told that I might be experiencing pass emotional trauma that I have not been able to deal with yet. WHO SAYS THAT!!! Secondly, Dr. Ayesha Anjum did not consult with me on what shade I would want for my new teeth. She took it upon herself to pick what she thought was best and it was not only not what I asked for but I was STUCK with it until something different was able to come in. This was the worst experience I have ever had at a Dentist office. I lost 45 lbs. in the process because I was unable to eat properly and it took 9 MONTHS before I received my teeth. I DO NOT RECOMEND COMING HERE FOR ANY SERVICES!!!!! -Bill Torres

We love this Dentist.He is professional and kind.He gave us wonderful referrals to get teeth…read morepulled.I would highly recommend this Dentist to everyone!

I returned to this clinic as I trust them to do all my dental issues. I have been around to a…read morecouple of dental clinics in Frisco, Garland and Mckinney will all their social media gimmickry ( smile makeovers etc) and got tired of checking them out. True and honest dentists nowadays are hard to come by. Thanks Dr. Oh!! And the staff are all awesome!

Root Canal: Anxious no more after 10+ years! I didn't feel a thing…read more I have had severe anxiety going to the dentist since I was a child due to a traumatic experience. Today was a huge step getting a root canal procedure done for the first time in years. Got one done as a child and have been terrified ever since. I even started to tear up at the office. After my procedure not only have I been freed of anxiety, but now I am more confident going to get the rest of my procedures done. Dr. Oh and dental assistant Daniel were fantastic, very quick and through. Daniel made me feel at ease as he explained the procedure. He mentioned it was the easiest procedure to do and that Dr. Oh has had years of experience. I didn't feel a thing (not even the numbing needle). I thank God for everyone there and to finally be healed from this trauma after many years. May God bless this practice with abundance for years to come!

Doctor Jeon is very caring and since this is new office, office is very clean with top tier…read moreequipments and services. He has more than 10+ experience at the previous office and is fantastic at what he does.

I have followed Dr.Jeon from his previous office in Dallas to his current office. It's hard to find…read morea dentist who is honest and not trying to make extra $. I like that he will monitor certain areas of concern instead of rushing to get it treated. His staff if also very warm and friendly! I'm glad to have finally found a dentist like Dr.Jeon!

This practice tried to take advantage of my elderly Mother. They tried to convince her she had…read moreserious gum disease to get a deep cleaning and a crown she did not need. She went to another dentist and they said she did not have gum disease and did not need a crown. It's bad business to try and take advantage of your clients!

Quality of service is as professional as it gets! Both DDS are friendly and have great…read morepersonalities! Their concern for the patient's comfort level is always a high priority!! No worries!!!