WHEN my WISDOM TOOTH got out of the WISDOM BUSINESS and into the PAIN business! One day I had a probem, literally a "pain in the neck." The next day my neck pain had moved to my jaw. "OK" "STRANGE" then my jaw pain moved to right under my wisdom tooth. OUCH!!! I decided, If the pain didn't go away by end of my work day, I was going to reach out to my dentist. The PAIN did NOT even wait until end of work day, but instead by lunch time the pain was excruciating. Uh Oh...My dentist is out of state so I decided I better get an in-state dental appointment AND QUICK! So I sent an SOS, can U HELP Me, communication to the Dental Office of Dr. Robert (Dad) and Dr. Aryn (Daughter) Jackson. They took my concern seriously and got me in with an appointment that fit my schedule ASAP. Being able to get a quick appointment allowed me to breathe a sigh of relief. EXHALE.... At my office visit I was not rushed or made to feel sQuEEZed in. I received excellent care, and assistance with my wisdom tooth issue. Dr. Jackson is knowledgeable and so entertaining. If he wasn't a dentist, he could be a stand-up comedian! Laughs helped me and helped calm me, when I was concerned about my mouth. I am a DFW pharmacist of OVER 30 years. I know EXCEPTIONAL healthcare and EXCEPTIONAL bedside manner. Dentist Robert Jackson, Susan Jackson (Office Manager), and Team get my HIGHEST RATING and BIGGEST THANK YOU! A City Doctor with a hometown CARING practice. LOVE it! I am ALL BETTER NOW! Smile..... read more

They are the sweetest people ever! They are exceptional dentists and have an amazing staff! I am terrified of dentists and they made the whole appointment just a nice, relaxing experience! Thank you! read more

I went here recently after switching dentists and everyone was very friendly and nice! The visit was quick and easy and I feel like they really cared about me. I will be back! read more

The best experience I've ever had at the dentist. Everyone is nice and considerate! Nobody pushes pricy treatments, they are transparent and honest and seem to actually care! read more

Every single thing about the office is beyond my wildest expectations. Thank you for making me feel so important!

Overall would not recommend. I'm not going to go into detail for fear of the post being deleted, but I will say that the focus appeared to be on billing in their favor and not what the actual issue was and the end result is a higher payment by the patient .I plan to dispute the charge to my insurance read more

Great friendly staff, honest and transparent about my options, and worked with me when it came to insurance, even gave me a referral to get the procedure done free somewhere else, rather than just NOT TELLING ME, and allowing me to pay them. I found this level of sincerity and integrity so surprising, and was super thankful and impressed. read more

Coming to have opinion about dental implants,dr Robert and his assistant miss Cameron very professional and friendly. Great visit,nice office and good location,comfortable waiting room,very easy parking. read more

The most awesome dentist I have ever been seen. They care about the patient and do not treat you like a $ figure. They tell the truth and genuinely care about you. read more

Phenomenal staff and great service. Dr. Jackson is a great dentist who really cares about the patient. Brittany is amazing as is everyone who works in the office. read more

Glad I followed the yelp reviews. Great service and everyone was genuinely nice. They educated us which is always a marker of a practice that cares about their patients. My young son was ready for his next visit before we even left. This will be our new place for my families dental needs. read more

Dr Jackson is nothing but the best I switched around to a few places and stumbled across him and will not be leaving even though I moved to another City - one of a kind... which I never found before :) What I look for is honesty and great care which he goes above & beyond to make happen, not only him, his entire family, would definitely recommend - Ramsey Thanks for everything read more

Dr. Jackson and everyone in the office was so kind! My dental hygienist worked so quickly and did an amazing job cleaning my teeth. X-rays were as fast and painless as possible! Dr. Jackson got me set up with a treatment plan and referrals that aren't crazy but also will take care of my concerns and needs. I didn't feel like he was trying to pressure me into anything unreasonable or that I did not need, all of his recommendations came from a medical opinion. Everyone in the office was so kind and welcoming, I truly felt comfortable the whole time I was there. Paperwork was online ahead of time which is awesome! Pricing out of pocket was extremely reasonable (I do have dental insurance as well. I am excited to have Dr. Jackson as my new dentist! read more

Jackson Dental is truly a special family business. I'm finally posting some long overdue feedback, especially given their level of outstanding service over the years. I've heard many small businesses talk about how they put the customer first. Jackson Dental delivers at every level - from the high level of care, to the dedicated staff, with unmatched quality of workmanship. I've told Dr. Jackson that it seems to me that dentistry is both science and art, and I've observed over the years how he is consistently refining his craft. Speaking of family, Susan (Dr. Jackson's wife) runs the business with high attention to detail. I feel that many of the intangibles that make them so successful flow from her. Recently, their daughter, Dr. Aryn Jackson, joined the practice and she is gifted in the science/art of dentistry just like her father. Last and certainly not least, having been a small business owner myself I know that the employees (not just the leadership) are what ultimately make businesses of all types successful. Kendal is a great example - she goes out of her way to make you feel that you are literally part of the Jackson family. She always greets you with a smile and will go out of her way to say hello even if she is with another patient. There are other examples like Allison, Nikki, and others who are amazing at their job as well. Bottom line, I could easily write more about Jackson Dental. In a sentence: Jackson Dental provides world-class dentistry and service, with a great staff who truly cares and will always go the extra mile for their patients. Steve C. (customer for ~10 years) read more

I've been a patient of Dr. Jackson for many years. Dr. Jackson is a friendly and caring person and always takes time to catch up on how our families are doing. On top of that, he's thorough and honest with his evaluations. He always shares why he recommends a specific treatment. The team at Jackson Dental is fantastic too. I always enjoy catching up with my hygienist, Britney, and the front desk team goes out of their way to help when you need it. They have helped me schedule emergency appointments with both Dr Jackson and with specialists. I highly recommend Jackson Dental for your dental care. They make you look forward to my dentist appointments read more

I haven't even had my cleaning yet. I'm sitting in the chair waiting for them to come back but I could not WAIT to post this review. Seriously. What a COZY and WELCOMING place. I could cry I'm so happy with how friendly and lovely ALL of the staff is. I walked in and it was so warm and inviting. Smelled like someone's cozy living room in a winter cabin. Beautiful lobby. Again, staff is SO friendly and helpful and warm. I'm going to be a lifetime patient here. Thank you Jackson Dental. read more

Dr. Jackson is the best dentist I've ever had; and I've had a lot. I was in a lot of pain and needed an Oral Surgeon. So Dr. Jackson referred me to an Oral Surgeon. When I couldn't get in for weeks, he called the surgeon personally to get me in sooner. And then when I met with the surgeon several days later, he told me that he had just gotten off the phone with Dr. Jackson about my case. I could go on and on about the personal care Dr. Jackson and his staff give. His practice doesn't even take my insurance but I don't care. His attentiveness to patients makes it well worth it! read more

What an amazing place! I have severe anxiety when it comes to going to the dentist and the staff at Jackson Dental are so kind and sweet and calm. I highly recommend this business to anyone with wants to feel like they're being taken care of like family!! read more

Holy moly y'all! I just left from my first appointment. I did not have any dental work done yet so will update later with that experience. However, I have to comment on the professionalism of everyone I encountered in the office today. I don't personally enjoy the dentists office but Rachel, Suzanne, Kendall, Brittany, and Dr. Jackson all played their own role in making sure my questions were answered, my concerns were addressed, and I was comfortable the entire time. I don't think I have ever had a better experience in any doctor's office than before today. I have neglected my teeth for about 2 1/2 years and I honestly feel everyone I met today went out of their way to make me feel like I wasn't being judged. At least for me, I thought they genuinely cared about my dental health the way they would for their own family or friends. Thank y'all! read more

Dr. Jackson is just the best dentist. I have been going to him for year and have been very happy. Dr. Jackson's entire staff are so helpful and kind and Dr. Jackson goes out of his way to make sure you feel good about any procedure you might need. Really once you go to Dr. Jackson you will never go to any other dentist. read more

I relocated from Round Rock to Carrollton and was in need of a dentist. Covid threw my teeth cleaning schedule out of whack. I found Jackson Dental on Yelp. I called and made an appointment and they didn't disappoint! The practice is locally owned and it's a family business. The folks at Jackson Dental were kind and friendly. All my dentist anxiety went out the window. Everyone introduced themselves, the dentist was kind and friendly. The staff was professional and upbeat, all my anxiety went away! I highly recommend Jackson Dental! read more

I've been going to Dr Jackson for about 6 years now and he is simply the best in every way. He genuinely cares for his patients. He is very transparent and unfortunately that seems to be hard to find nowadays. I will never go to another dentist as I have found my dentist for life. My wife says he's the best. My kids enjoy going here and kids hate going to the dentist. The staff is phenomenal. The office is always spotless and makes you feel right at home. I encourage anyone looking for a dentist to give them a shot. I promise you won't be disappointed and you won't want to leave. Thank you for all you do and for being such a great person. Always a pleasure! read more

I had a fantastic experience at Jackson Dental! The office is easy to find and easy to park. It is clean and decorated in a very homey way that made me feel relaxed. I saw Dr. Aryn Jackson, and it was the best experience I've ever had with a dentist. She made me feel comfortable, and she took the time to review my X-Rays with me and explain the areas that could be potentially problematic. She explained it in a way that I understood, and in a way that did not make me feel insecure about my teeth. I've never had a dentist do that before, so I am so glad I found Jackson Dental! read more

Absolutely best staff in the industry! From the moment you walk in, you are greeted by the friendly receptionist and it keeps going by every member of the staff. Dr Jackson is very knowledgeable and caring. He explains things in detail and is extremely honest. I'm a Client for life! Would recommend to all my friends and family. There are dental offices everywhere but not great dental offices like this one. read more

Had a new patient visit here for a cleaning, exam, and X-rays. Amazing staff. Very friendly and professional. First impressions are everything. Once I walked in and was greeted by Susan at the front desk, I knew I had made the right decision. Dr. Jackson was not trying to up sell anything or force unnecessary treatments. He was very conservative and minimalistic. Hygienist, Diamond was also amazing. Although we had to use all manual tools for my cleaning, due to COVID-19 precautions, everything was time efficient and pain free. This will be my new forever dentist. read more

Dr. Jackson and his team are the best! They are kind, patient, caring, and provide a pain-free dental experience. Just wish I had found them years ago! Grateful for a fantastic dentist! read more

I can't recommend this office and Dr. Jackson enough. Everyone is very friendly, the office is always extremely clean, I never wait long to go back for my appointment, the hygienist I see (Diamond) is thorough and quick with her cleanings and nice to speak with and Dr. Jackson is honest and doesn't try to schedule you for unnecessary work (which other dentists I've seen have done before). If you want an honest dentist with a friendly staff you should absolutely schedule with Dr. Jackson's office. read more

I love you guys. There are not enough words in the dictionary to explain how much I love you guys. I actually look forward to my appointments and catching up with Brittany. If I could bring all of DFW to see you, I would, but I don't want to because getting an appointment would be impossible and I'm selfish. Thank you for everything and for always taking great care of my oral health! read more

I absolutely love this office! I would recommend this office to any of my family and friends. All of the staff is friendly. All work areas are very clean. I hope that I am able to be a patient here for a long time. read more

We love Dr. Jackson and his entire staff. They are always pleasant and professional and I get the sense that they genuinely care about their patients. We would never even think of going anywhere else. read more

I called at 2:46 and asked to make an appointment for next week. They didn't have anything but asked if I lived in the area and was available at 3:00p. Surprisingly I was right across the street and was able to make the 3:00p. It was so nice of them to get me in so quickly. everyone there is always so friendly. Brittany did an exceptional job at cleaning my teeth and she is extremely friendly. They always take their time and clean them more then I've ever had them cleaned at other places. I love Jackson Dental. read more

Dr Jackson and his staff are always so helpful and nice. My son and I have been going to see Dr Jackson since he was 4. (He is now 10) They do a great job helping my son learn to take care of his teeth and they always there to explain what needs to be done and give you options. Britney, the dental hygienists, is also wonderful. She makes the cleaning experience as comfortable as she can and makes sure you feel comfortable no matter your age. You can actually look forward to going to the dentist. I have recommended Dr Jackson and his office to so many friends and will continue to do so. read more

Everyone was so friendly from receptionist, to hygienist to the doctor himself. I needed an emergency crown before a cruise they can make a porcelain crown in one day here! They were super nice even though they knew I already had a regular dentist (who couldn't get me a crown quickly enough). read more