After a terrible experience at Crossroads Smiles, I tried The Elegant Dentistry. They listened to…read moreevery concern, got me in quickly and I had the most amazing visit. Dr Patel was so thoughtful and sweet and took care of my needs. I took my daughter there the following week for her routine 6 month visit (she has severe anxiety). She loved the visit. She had a cleaning and 2 cavities filled. She was all smiles afterward. My entire family is switching to The Elegant Dentistry.

I usually have Dr Pankti - she is amazing! Today I had Dr Jainisha and she was horrible. She was…read morevery condescending and made it seem as something was wrong with my teeth, and they immediately need to be fixed. I had x-rays and a cleaning done and she asked me if I had my wisdom teeth removed. How can a "doctor" not tell if my wisdom teeth are removed when the x-rays are right there? She also wanted me to provide an explanation as to why I had the amount of fillings I had in my mouth, which is absolutely insane. I will definitely not be coming back here.

Dentist was nice and pleasant to be around, but I came to this dentist for a cleaning because it…read morewas convenient and I was told that I had NINE cavities. I have never had more than two in my whole life prior to this in almost a 30 year lifespan! I did not schedule fillings here or a follow up , I waited and wanted a second opinion. I did more research and found another dentist. After a whole year following this appointment, I had zero cavities! Do your research! I got my dental records from this appointment and the x rays show ZERO cavities!

I came here for an emergency issue where I had lost a filling the night before. I was told I needed…read morea root canal. First, it all seemed rushed. and some of the worst pain I've ever experienced from a professional. I say that as a Marine with multiple debilitating service-connected injuries. Since the procedure, my bite has NEVER been the same ( yes, I went back multiple times to fix it), and I developed a sore on my gums, which turned out to be a massive infection. I went to another doctor, having lost trust in this one, to which I was told I had a massive infection, a crack in the crown, and a PIECE OF TOOL stuck in my tooth. I have now been advised to have this tooth removed completely and get an implant. The new provider also mentioned they believed I didn't originally need the root canal at all. I went back to Miracle Smiles and retrieved my dental records, which I found a referral to have the piece of the tool removed. I WAS NEVER TOLD THIS BY THE DR. This oversight should and is being viewed as negligence. I came to this practice in a vulnerable time of need and got nothing but pain, rushed care, negligence, and now THOUSANDS more in bills to correct their mistakes. If you value your oral health and financial stability, avoid this place. Learn from my experience.

Incredible! Everyone was calming knowing the amount of anxiety I had going in. Let's say it has…read morebeen a while since I had been to the dentist. Dr. Tran discovered an underlying issue and was sent immediately to someone for help. I was able to come back for a cleaning, and I didn't need gas (even though it was there if i needed it). They all clearly work as a team and it shows! I definitely have found a new dentist!!!!

Aubrey Family Dental Dr. Tran is in my highest regards. I used to work in a general family dental…read moreoffice back in Iowa and Wisconsin as a CDA/RDA so I really appreciate their care concern and attention to all details. My crown procedure was made easy and today the finished one was placed. The quality of their work is both impressive, beautiful and functional. I highly recommend if you're looking for dental care that you give them a call.

I absolutely love Dr. Neal so much!…read more Call this a little late but he is the best dentist I have seen in 25 years. Quality care doesn't begin to describe the kind, sensitive and friendly people in the office. Dr. Neal was very supportive and understanding of my concerns and fears. They worked with me to fix work previously done, removing all the mercury fillings and literally saving my life. I was even able to afford it without insurance! I have since been relocated to LA and I'm seriously considering returning to Dr. Neal for the next round of improvements. I'm so saddened to find his office has less than 5 on Yelp so I'm doing my part Doc! Tell em Angel sent you by way of Yelp If there's a better Dentist -- I haven't been Lucky enough to find them. Hope to see y'all soon

Dr. Neal is the best. I have been going for 17 years. Professional, honest, great advice. He saved…read moremy life by detecting an infected tooth. I once had an emergency and they saw me the next morning. All the hygienists are great. The front desk lady is super friendly and knowledgeable. I don't like going to the dentist's, but I like going to see them. Highly recommended.

Twin Family exceeds expectations every time I go. I have never waited weeks or months to get in…read more In fact, this week I called because of a tooth ache. They got me in that day. I needed a root canal, and they actually called an endodontist and made the appointment for me to get in there that same day.

Terrible experience. This dental practice is extremely shady. They upcode charges, lie about…read moremistakes and get upset when confronted on questions about charges. Stay far away from this place. This has got to be worst dentists experience in my life.

The staff is kind and warm. They send reminders in plenty of time for you to reschedule if needed…read more The chairs are comfy. Would recommend!

Been going here for years & have nothing negative to say about the dentist nor a single hygienist…read moreI've had for a cleaning. However when you want to charge me $25 for a same day cancellation fee due to a sick child yet your next available appointment isn't until July 22nd your policy maker is a problem. So you got your $25 fee & now I have to find another dentist.

Very good customer service and friendly staff. The woman upfront (Cynthia) I believe that's her…read morename helped me through the whole process of getting my insurance verified. Very easy painless process.

This is by far the worst dental experience I have ever had in my entire life…read more I had to have many teeth removed and a partial upper denture created. I came to this office because I'd previously used it under their last owner/operator. We'd moved to Denton since the last time I'd been there so now this was a 20 mile trip for me for every visit. I specifically said this was what was motivating me to use them, but they didn't mention that dentist had left and a new dentist was there until I was in the exam chair. Every time I visited the office my total price changed. At my penultimate visit I pointed this out and asked them to verify that their calculations were correct because each visit the total amount went up. At the beginning of the procedure I was shown a total amount I would be responsible for - but after that I was only ever shown what happened that day with no reflection of my total balance or any price changes that have occurred. I pointed this out to the tyrannical office manager after she finished having an argument with the previous gentleman checking out (apparently they bring you in for a cleaning covered by insurance, then do a different cleaning and make you pay for it) and she said that while they did have all the records, I would need to find my original paperwork they gave me months before and prove to her that the billing was incorrect. Fast forward a month to when my partial denture is finally there. I called the office to set my appointment and I asked what my total due was. Previously I was told it was approximately $1900 ($500 of which I'd paid the previous visit, when they'd told me nothing would be due until the actual appliance came in prior to that visit) - I thought that was way too high based on the first treatment plan and that is what caused the argument where the office manager refused to show me their paperwork to verify my total. After about 5 minutes the receptionist comes back and says it's under $500 - it was like "$459.36" or something but it was a number down to the penny. I was estatic - I thought they'd finally sat down and done the paperwork correctly (Keep in mind by now I've started getting EoB paperwork from my insurer pointing out all the things they haven't paid because the dentist's office can't submit the right x-ray slides). I'm so excited I call my wife because this is less than I expected, but much closer to the actual number I'd originally been quoted. I figured all the extra money we'd paid along the way finally caught up. 5 minutes later the office manager calls me to say that the receptionist was new and incorrect. No explanation of what that TO THE PENNY total amount was or how she got to it, no explanation on why no one had gone back to look at my paperwork at all (I know this because the office manager complained to me and the dentist the next day about how she'd had to spend time looking things up in their medical records.) I pointed out all the mistakes they've made, how at literally every appointment there has been a screw-up with zero explanation or apology. I came in the next day, she verbally berated an employee in front of 2 patients for taking me back when it was time to take me back rather than letting her do it. She then took me to an open exam room and began trying to explain that because she hadn't created the original treatment plan she wasn't responsible for it and it should be ignored in favor of the individual visit billing she'd done. She claimed I owed approximately $1400, her employee said it was under $500, and I said "make it $1000 and you'll never hear from me again because I am sick of dealing with this." She said they couldn't do that but would give me a small discount. I said I would pay the full amount but I will devote a new hobby to making people know how poorly you treated me. She then stormed into the dentist's closed office and began discussing me. At one point I did raise my voice to point out that I could hear her and it was very unprofessional. She yelled from the closed office, "I'm trying to tell the dentist what you're doing." Dentist comes out of his office to "get my side of the story" like he's my father and I've had an argument with a sibling. I begin explaining what I've written above and she repeatedly interrupts me until I point out how unprofessional that is and ask her to let me speak. The dentist is adamant that he has zero input over pricing or anything the front office does. All he does is fix teeth and he has zero input on anything else. Then why did the office manager have to run in and yell about me to him? Finally she returned a few minutes later AS THE DENTIST HAD HIS HANDS IN MY MOUTH to say "oh, and he said he didn't get a check-in call but I have a note that we did it!" To which I finally had to point out how unprofessional she was being and that she is setting a horrible example.

The team at twins are absolutely awesome!…read more Hands-down the best dentist I've ever been to. Dr. Nooree is just awesome. I love the ladies working in that office and they do a great job anytime I come in. I highly recommend them if you ever need a dentist. Thanks ladies for the great care and your willingness to make sure all my needs and concerns are addressed! Your patient 4 life, Mr. Caesar!

Both locations provide superb service and the twins are amazing dentists. Both offices are very…read moreclean and maintained well. The whole staff is super sweet! I have been going here for years and will continue to do so!