I called 11/18 to schedule an appointment for my son 11/20 and specifically stated it was a…read morewellness check in order for him to be enrolled into daycare . Since being with you guys I made sure my MIL was listed as a person whom can take him as I work throughout the week . A staff member informed me that was incorrect in the rudest most unwelcoming way . She then stated I would have to send an email . I said ok and the call ended . Not even 2 minutes from then she calls me back from the office phone to say never mind she found it and hung up . Once I spoke with my MIL after the visit she informed me he was denied the physical WHICH IS THE WHOLE REASON I MADE THE APPOINTMENT. She had the doctor sign off on my paperwork stating they provided the shot records - THEY DID NOT - also signed off on him receiving a physical examination- HE DID NOT . I am very unhappy with the customer care that is being provided and I would like to know how ya'll plan on rectifying it . As parents - when we make an appointment and inconvenience someone to assist us with taking our child to said visit WE EXPECT THE SERVICE TO BE COMPLETED REGARDLESS OF HOW BAD THE STAFFS DAY IS GOING .

Dr. Vangala is great! He has been very good with my son and I wouldn't want any other pediatrician…read morefor his care. He is a very smart doctor who knows his stuff. Highly recommend

We have been coming to Dr Bill and Pete for over 10 years and absolutely them and their staff…read more Phenomenal service. You never feel rushed and my kids feel so comfortable with them all. No matter which provider you get an appt with, you can rest assure that it will be consistent and great care every time. I always recommend to friends that are looking for a pediatrician and will always sing their praises.

Great pediatrician - listens carefully and is very patient and works well with my kids. Responds…read morevia messenger app quickly and is very reasonable and works with me.

Poor customer service. Poor care, did not consult the primary custodial parent. I had no idea my…read moreson was going to get 3 shots. Consistently poor communication and low quality service.

Hey y'all, so let me just say I have being going to Centennial Pediatrics since we moved to Texas…read more Dr. Letz is really great. But the Nurse/Ma line in Prosper, one of the young lady told me to call Cps on my child, not knowing that was the number.This call took place at the MA/Nurses line in Prosper .. Someone who answered the phone that was highly unprofessional... she even went as far as discussing my questions with her peers while over the phone...Another young lady even gave me a diagnosis for him...Another young lady even asked questions like she was a counselor before consulting the doctor..I wouldn't not recommend calling the nurse line or the MA line... They are very unprofessional, lacking communication, immature little girls, with no knowledge what's so ever... I would suggest when dealing with children try to be more sensitive about answering phones calls.... This call was the most unprofessional thing I ever dealt with... I felt accused, hurt, they even questioned my husband, he also felt accused... These young ladies needs to know more about HIPPA LAW. And the privacy of a patient rights....And I will be moving my sons Records ASap... They had no right.... Stop assuming things.... The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other individually identifiable health information (collectively defined as "protected health information") and applies to health plans, health care clearinghouses, and those health care providers that conduct certain ...

All 3 of my kids come to this office i highly recommended dr Saif I trust him with with my…read morechildren's health completely !Love everything about the office!Staff is great !Thank you for caring for my children !

I have nothing but great things to say about Dr. Khizer. She is absolutely fantastic. I found them…read morehere on yelp and to be honest I was a little nervous since there weren't many reviews, but I believe that's because they recently opened. I was fortunate that she was at the hospital I delivered my baby and I was immediately happy we went with her. Some may label me a helicopter parent with a thousand questions all throughout the week, not just at the appointments...but Dr. Khizer AND her partner are so responsive. They also don't make me feel like I'm asking too many questions. They take the time to explain things in a way we understand and to help reassure us. The front office staff and the nurses have also been great. They're all so personable and kind. Overall great experience so far!

Been going here since I broke my finger 10 years ago. Doesn't matter what's going on, they've…read moregotten me right every time.

Very disappointed. While Dr. Dutton is truly exceptional and has consistently provided…read morecompassionate, high-quality care--always treating patients with kindness and even offering prayers after visits--my experience with the front office staff has been overwhelmingly negative. There is virtually no sense of customer service at the front desk. The office manager, Beth, in particular, has been consistently rude and unhelpful. The administrative team's unprofessional and dismissive attitude has turned what should be a supportive environment into a source of stress. Unfortunately, this has made continuing care at this office impossible for our family. It's incredibly disheartening to feel that the focus here is more on business than on patients. Rather than offering flexibility with payment plans or fair pricing for those without insurance, the practice appears far more concerned with charging high rates than finding solutions. This transactional approach feels completely at odds with the heart and empathy that Dr. Dutton herself demonstrates. To fellow parents, especially in the baseball community: please think carefully before bringing your children here. A great doctor cannot make up for a front office that treats families poorly and prioritizes profit over care.

Childrens is a fun company to work for. The attitudes in the office are always happy and cheerful…read more The children are blessings and a joy to work with!

The office staff is wonderful at this location. Always willing to go above and beyond to take care…read moreof the patients under their care and the nurses they employ. I highly recommend this company.

Staff is rude and will cancel your appointment if you're even a minute late. I'm gonna have to wait…read morea total of 2 months just to found out the results of an ultrasound.

TERRIBLE!!! Called 5 times today and after waiting 20+min each time the call disconnected. Extreme…read morewaste of time

I moved here from California 3.5 yrs ago - I've been to 3 other dentists since Frisco Elm dental is…read moremy fourth - they have been the most honest and transparent with excellent service . All the other dental offices were o er charging me hundreds of dollars for "out of pocket " icosts which were actually covered by insurance. Thank you Frisco Elm for your integrity and professionalism.

I strongly advise against visiting this office. They half-heartedly address your concerns and then…read morewaste your time by scheduling you for a cleaning instead of addressing the issue you came to see about your teeth. Additionally, I'm having trouble with food getting stuck in my teeth. The receptionist and the dentist I was seeing weren't my actual dentist, and they were both equally incompetent. Fortunately this is my Opinion. I suggest you stay away from this office.

On some days they are great . But this last trip it was awful. I broke my ankle at work and my boss…read moretook me to the ER. The Dr comes in yanks my sock off my foot sending me into a crying fit, they took X-rays looked at me and said " just a bad Sprain here is some crutches, ace wrap and you can go " called my workers comp people and they send me to another Dr and my ankle was broken in 2 places.

Micheal DeSandro PA Supplied me absolutely terrible service! I went to the ER with extreme back and…read moreleg pain. The ER doctor didn't even listen to me when I described my pain. His professional opinion was to hang from a bar like a monkey to stretch out my spine and take a hot shower. He gave me one pain pill and a prescription. When I asked if we could do an X-ray or MRI, he said no because "nothing is broken." Fast forward One weeks to a real doctor, and they found two masses--one on my spine and another on my kidney. I would have expected better treatment, especially since no one else was in the ER. Within 15 minutes, I was in and out, but they made sure to get payment before I could even step out of the ER. I've called the hospital several times to discuss the bill and my treatment, but no one will return my calls. I even contacted the Patient Advocate Department, and still, no response. The medical profession needs to do better. Listen to your patients. Don't just collect the co-pay and push them out the door. Filling a patient full of pain meds is not medical treatment! I also found the doctor on Facebook and sent him a message. He didn't show any compassion or even say sorry--just gave a thumbs up. So unprofessional! See Photo)