love the environment! front desk was more than helpful very big thank you to chloe!!will definitely…read morerecommend this office.

If I could give 0 stars I would. Absolutely idiots. It was like speaking to a brick wall. I…read moreinitially sent an email with my daughter's x-rays attached to ensure that they provided the correct service from my daughter who is experiencing tooth pain, as I did not want to waste anyone's time and efforts. They ensured that they could. I followed up via phone the same day to again ensure that we were on the same page and that they could provide the correct service for my daughter who is experiencing tooth pain. They again stated that they could and scheduled the appointment. They call me the day of the appointment, a week later, to inform me that they made a mistake and cannot provide what my daughter needs. They said that all they can do is take x-rays and provide referrals. I already have the x-rays and THEY were the referral. Also, how is that service providing my daughter will any type of pain relief that we discussed via email and via phone prior. Their exact words were that "no one is perfect" and that there "is nothing they can do about it"! Mind you this is after I have already requested time off work and have been telling my daughter for a week to just hold in there because the dentist would be seeing her soon. ABSOLUTE IDIOTS!!!! AVOID THEIR STUPIDITY AT ALL COSTS.

Fresh out of Texas, I had a horrible experience from my previous dentist here in AZ (first and…read morelast) back in December 2020, so I booked an appointment here hoping I wouldn't have to go through it again. Their office was brand spanking new with the newest state of the art technology in dental imaging and cavity detection. The facility was overall clean and organized. I checked in and was immediately seen. My RDH, Alyssa, totally turned it around for me - I don't have to go back to Texas to get my teeth checked. She was super friendly and sweet, ensuring my teeth were properly cleaned and flossed; with suggestions to better maintain my dental health. Dr. Su was also professional and answered all my questions. He spent sufficient time explaining future procedures planned for me.

My husband and I came for our Dental Care about 6 months ago and have been going back and forth…read morefighting over our just under $1000 bill due to "poor coding from the offices side" we signed a paper in office with cost and we paid $400 during our visit with the rest supposedly covered through insurance. Well now- magically there is no record of the paper we signed and they gave us a whopping 20% off of the $1000 bill or send to collections. We had nothing special done except my husband was recommended the special "deep cleaning" which supposedly due to "poor coding" is now not covered by our insurance Hm. We will never do business here again.

First of all my appt was for 1:30pm but I was already around the corner shopping so I thought I…read morewould drop in and this was 1:15pm and I just waited for 5 minutes and they got me in! Went in for the yearly cleaning and it was great! Unfortunately my exam didn't turn out too good and didn't expect certain issues to come up but the hygienist Cristine was very friendly and informative. She was very nice and kept asking me if I was still alright as she did the deep cleaning. My dentist Dr. Nguyen has always been awesome, and I am always amazed in how she remembers the conversation and little things we talked about from the last visit. Once done, I went out to the front desk and both receptionists are just the best. And if you wait long enough, one of them will start singing! ;o)

Disappointing Experience and Serious Concerns About Patient Safety…read moreI am extremely disappointed with my experience at this dental clinic, particularly with the lack of bedside manner, attention to patient comfort, and failure to review my medical records before performing a procedure. During my first visit, while the dental hygienist was taking measurements, my mouth was full of saliva, yet she did not suction it throughout the procedure. Water was also running onto my neck, leaving it wet, and no one even bothered to wipe it off. These may seem like small things, but they reflect a lack of attentiveness and consideration for the patient's comfort. What concerns me even more is what happened during my second visit for dental cleaning. My chart clearly stated "NO EPINEPHRINE," yet the hygienist administered anesthesia containing epinephrine. This raises a serious question: Did she even review my medical history before administering the medication? Shortly afterward, I experienced dizziness, shaking hands, a racing heartbeat with palpitations, and elevated blood pressure when my blood pressure was checked. These symptoms were frightening and made me question my safety while under their care. What if I had a serious adverse reaction? What if this had resulted in a life-threatening emergency? A patient's medical history and documented restrictions are not there for decoration. They must be reviewed and taken seriously before any medication is administered. I understand that mistakes can happen, but overlooking a clearly documented medical precaution is a serious matter that should never be taken lightly. Patient safety must always come first. I paid a substantial amount for my dental cleaning, and this is the level of care I received. I expected professionalism, compassion, and careful attention to my medical records--not an experience that left me frightened and questioning whether my health was being taken seriously. I hope the clinic takes this feedback seriously, investigates what happened, and takes the necessary steps to prevent this from happening to another patient. Patients deserve to feel safe, respected, and properly cared for every time they visit a healthcare provider.

So far I have found the office staff, hygienists and Dr.Brian Goodman to be as good as you can get…read more I'm always able to look at x rays and any questions are answered.

My wife and I have been going to Goodman Dental for many years. Great dentist's and staff!read more

Queen Creek Is just the place for having your family dental work done. From Bethe, Dr. Jafari, and…read moreall of his staff, you'll be treated kindly, like a friend, professionally, with very a good outcome on whatever work you need. My wife and I gave all of our porcelain crowns made here because it's a one step process. The highest quality porcelain crowns are measured and milled (made) right while you wait for a short 45 min to 1 hr. wait. And they look beautiful. Corey does a great job cleaning my teeth and Amy works with the Dr. on crowns fillings etc. It's obvious this team has worked closely helping patients for many visits.

This is an awful place! I've had a crown fall out twice that they put in and they charged me each…read moretime as if it was a new crown! Shady practices and I will not be returning!

Dr. Dickerson's staff is about as professional and courteous as it gets. I haven't been to the…read moredentist in years (no, I'm not proud of that :)), but the staff here didn't make me feel bad or naughty about it. Rather, they took it for what it was, and went to work on getting my teeth clean and shiny again! Dr. Dickerson offers a warm, welcoming environment, and I look forward to going back for my next visit.

For over ten years I have been blessed to be a patient at this office. When I say the staff is…read moredelightful, I mean the whole staff! It is like family when I come in and we connect like it is a continuing conversation. They show people matter while providing excellent dental care. I have had six dental implants and Dr Dickerson as been there every step of the way to ensure I not only healed quickly, but ensured I could flash my pearly whites anywhere! When family and friends look for a dentist, I never hesitate to suggest this office.

My husband and I came in for the first time this week. We were pretty well-established at an office…read morein Gilbert, but were tired of the drive. Very impressed with this location from start to finish. Office staff was incredibly nice on the phone and accommodated an appointment time for both me and my husband. Even more friendly in person - felt very family oriented and authentic. We got there a little early and were taken back quickly. Typical x-rays were taken, along with a cleaning. Hygienist was great - got the job done quickly and with a smile (non-judgmental of my lack of flossing) Unfortunately, both my husband and I have quite a bit of "work" to get done, but their pricing was competitive and they gave us time to chat it over before making our next appointment. Overall, I would HIGHLY recommend this location if you are looking for a friendly, local dental office. Looking forward to going there for years to come.

I moved from Glendale to Florence a few years ago, but continued to drive the two hours each way to…read moresee the dentist we knew because we trusted him and he never peeled us for unnecessary work. After a time we decided that as much as we liked him, we needed to find something closer so we didn't lose a day each time we needed out teeth cleaned, or in case of emergencies. Ocotillo was considered because of their stellar reviews, so I set up appointments for my wife and daughter to get their teeth cleaned. They were my Guinee pigs before I went there myself. :-) They reported back to me that the girl at the front desk argued with my wife that she needed to have my daughters payment run through the insurance company even though my daughter wasn't covered as such and my wife was totally willing to pay cash. As soon as my wife finally gave in out of frustration and told her to give it a shot the girl acted all offended and said she couldn't do that as it is considered insurance fraud. This is what my wife had been trying to tell her so she was very confused. The girl then got into a dispute with my daughter over her age, refusing to believe her when she said she was 22. Not really sure what that was about. As soon as my wife went in, the dentist looked at the x-rays and without even looking into her mouth began telling her she needed a deep cleaning, crowns replaced, implants done etc etc. Our other dentist was REALLY good, and never tried to upsell us for things we didn't need. He even yanked her chain about doing cosmetic work she told him in no uncertain terms she wasn't interested in, asking her when he could get started. She was not happy. So I cancelled the follow up appointment she made as they told her they didn't have time to do all the necessary work that day and made an appointment with our previous dentist for a second opinion. If he says she needs that work done then fine, but as she goes to the dentist on a regular basis I would be shocked to find out that in the six months since her last visit her teeth have staged a revolt and need to be subdued to the tune of thousands of dollars.

I've been seeing Dr Nielson and his team for many many years and they are always so helpful,…read moreattentive and really make you and your teeth needs a priority. Amy is my dentist hygienist and I am always so appreciative of the care she takes. I have very sensitive teeth and a bad jaw and she takes her time and is so gentle but still gets the jobs done.

At first, I was very pleased with Dr. Nielson's practice. His technicians are all very thorough and…read morefriendly. At the time I had only experienced Dr. Nielson through brief exams. In May of 2024 I came in for an exam due to cold sensitivity and intermittent sharp pain. Dr. Nielson performed a basic root canal cold test and did X-rays and said that I was likely grinding and clenching in my sleep from stress. Over the next 4-6 weeks I continued to have intermittent, now excruciating pain. Due to being told by dentist that it was not a tooth injury, I assumed that it was not a dental issue and explored pain management at my PCP. Around 5 weeks later, out of desperation, I returned to have another look. This time, Dr. Nielson said he could see a fracture with the naked eye. I begged him to extract it that day and he placed a bone graft. At this point I was frustrated that I had been told my pain was due to stress clenching when it was the beginning of a catastrophic dental injury. Due to financial constraints, I had not paid off my balance from the bone graft that Dr. Nielson had placed when several months later I came in for additional pain in another tooth. Dr. Nielson concluded that I needed a crown and he completed the work well, with skill, and a nice bed-side manner. At this point, despite feeling that my pain had been dismissed, I was still happy with Dr. Nielson's practice. In an unfortunate turn of events, we lost our dental insurance in between the crown preparation and the crown placement, so it was no longer covered, leaving us with a $1400 bill. Dr. Nielson said that he would not treat me until that balance had been paid off, citing the delay in paying for my bone graft in a timely manner. Being low income, I set up a monthly payment plan. Regardless of having money reliably debited from my account for 12 months, Dr. Nielson would not place a crown where my extraction had been (despite me being in a temporary healing cap for over a year), nor would he allow for covered cleanings. The moment my crown and bone graft had been paid off, the front office contacted me to schedule my crown for my extracted tooth. I hesitated, due to my experience and the distance of the practice to my home, but then I began to have intermittent pain under the tooth where Dr. Nielson had placed the crown. I made an emergency appointment. When Dr. Nielson came in he was clearly irritated and made it very apparent that he was not happy to see me. He rushed through a cold test and then told me, once again, that I was stress grinding at that he could see a fracture. He attempted to end the visit and I decided to advocate for myself this time: I said something like, "The last time you told me that it was stress grinding I had a crack from my crown to my root 6 weeks later and you had to extract it. Are you sure we don't need to do anything?" He brusquely told me to buy an over the counter mouth guard and left: Three days later, I received a letter from Dr. Nielson would no longer see me due to the deterioration of the patient-doctor relationship. I do acknowledge that it took me a year to pay off a procedure, but it strikes me as irresponsible to refuse to treat someone while they are, reliably, and good faith, making monthly payment with the clear disclosure that they are low income. I also feel that this an example of woman's pain being dismissed as "dramatic" or "anxiety/stressed based" when they could truly be catastrophic dental injuries. When I advocated for my own body, I was treated with rude detachment and released from the practice. Dr. Nielson is a skilled dentist and his hygienists are friendly and thorough. However, the dismissal of my pain and the ultimate ending of being released from their care upon advocating for my own body lead me to give this practice a negative review and I especially caution women that their pain may be minimized.

I found this dentist after working with a different office in Chandler. Bella Via has a beautiful…read moreoffice and a professional team. They are conveniently located and Dr. Burhley is an excellent dentist. They always see you on time and they provide a plan for care and then work with you to get it done. I was so impressed that I have recommended it to all my family and most of my friends.

Dr Burhley does excellent work and the office staff is amazing too! I highly recommend Bella Via…read moreDental to anyone looking for a great dentist!

It's a very scary thing to go to a new dentist....if you choose the wrong one you can end up paying…read morefor things you shouldn't pay for or end up with serious damage to your teeth. Ive had three great dentists, two retired and I moved away from the last one so my expectations are pretty high. I found Dr Birch on instagram search for dentists that do exceptional veneers, and other cosmetic dentistry and if you check out his instagram account you will see his incredible before and after pictures. Ive been here three times now, and they have all been great experiences! This office is absolutely beautifully new, and spotless. Each one of the staff members is very sweet and personable. Dr Birch's equipment is state of the art, and besides that he's is a great dentist....knowledgeable and honest! I look forward to being a patient here for a long time...thank you Dr Birch! P.S. check out the Gallery Dental instagram page. @gallerydentalstudio

As a new patient to Gallery Dental Studio, and as somebody who has not been to a dentist in longer…read morethan I would like to admit, I was not sure what to expect but I knew that my health is most important and it was time to tackle my fears. My anxiety was through the roof around this experience, and everyone in this office has been so kind, patient, and understanding of my anxious situation, and their friendliness has really helped to put my nerves at ease. Dr. Birch is awesome and explains in great detail everything that he is seeing on the x-rays and photos, and he even thoroughly explained to me step-by-step what he was doing in the procedure to fix my old fillings. The office itself is beautiful and super modernized. Each patient room has its own television for the patient to watch Netflix during procedures. They also have popular music playing throughout the office so you can jam out during shorter visits. Can't forget about the beautiful entryway that greets patients and includes cold water and even a Keurig coffee maker. They make you feel at home as much as possible! Thanks to Gallery Dental Studio for helping me get track to dental health and wellness!