I've taken my car here for about 3 years, and have compared to other shops. If you think the price…read moreis expensive it's because your car needs it! Not only that, but I have never had a problem after taking my car here. Meanwhile I've taken my car to other shops only to find new problems when I get it back. You just get the feeling that this place cares, not just about keeping your car safe but also what's best for you individually.

I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

Needed maintenance on my wife's 2020 X5 (rear differential, front differential, transfer case fluid…read moreflushes) as a preventative measure since she just hit 40k miles. Not only was "NAS" near our house, but they offered reasonable pricing (FAR lower than what Elmhurst BMW wanted!). On top of that, they were the only shops in the general (30 min) area that were willing to quote me on the phone/email rather than waste time by "having to see the car first" (FMU, PKmotor are awful offenders). New client for life!

If you're in the South Naperville area, Naperville Automotive Solutions is friendly and reasonable…read more I came here for a used car inspection, and they were quick to take a look at the car I was interested in purchasing and provide me with a detailed report with their findings. They emailed me a soft copy but also printed it out and went over everything they came across without talking down to me. It probably took around an hour for them to inspect the car, but there's a nice waiting area to get some coffee and water. It's hard finding a trustworthy place and is reasonably fast. I'm glad there are auto shops like this that can restore my trust and faith in these places.

If you need any work done on your car, this is the place to go!!…read more I can't say enough great things about this place! When I took my car into the dealership for a check engine light, it turned into a high priced nightmare. So I decided to look for quotes to fix the needed repairs. I reached out for a quote ,via yelp, and within an hour received a response. I called and explained the situation. Not only did they quote me $2,000 less than the dealership, they also offered me rental car at no additional charge. Because I was a first time customer they also offered me a discount. When I arrived at the shop everyone was so nice and knowledgeable! Willy was amazing, explained everything to me and reassured me that they would take care of everything. And they did !!! So professional, so nice and very fair pricing. Thank you for everything guys !! If I ever need anything else, I will be back!! Customer for life ! Give them a try, you won't be disappointed!

Dealer wanted an outrageous amount for an electronics repair in my Genesis so I called Precision to…read moresee what they would cost. Decided to take it to Precision and though initially had a minor parts issue, they were very easy to work with and correct. I couldn't be happier with the work they did for a fraction of what the dealer wanted. Friendly staff and nice shop. Before going to the dealer, give Precision a call first.

Requested a quote by messaging them on yelp, response was fast. Was also able to book my…read moreappointment with them over yelp, which was super easy and convenient. The price and quality can't be beat! I got my 2 front windows tinted to match the factory privacy tint on the rear windows, and my windshield tinted. I was there for a little more than an hour. He works fast! No bubbles, no streaking, lifetime warranty. They have a first responder discount too, which was awesome. I won't be going to anyone else in the future!

My Sienna was professionally tinted in two hours, and the price was very reasonable!…read moreI highly recommend them to everyone!

I couldn't be happier with my experience! I had PPF installed on my car, and the whole process was…read moresmooth from start to finish. They explained everything they were going to do, kept me updated with progress pictures, and the final result turned out amazing. I had done a lot of research beforehand and knew I wanted XPEL PPF, so I was happy to find they were a local installer. The quality of the work and the customer service were both outstanding. I'm 1000% satisfied and would definitely recommend them to anyone looking for PPF. I'll be bringing my wife's car in next for more work!

Very nice guys who did not try to upsell or pressure you into something you didn't want. Very…read moreknowledgeable and was comfortable hanging out in lobby while they did my window tints.

This review is long overdue! - These guys have always came through for my fleet of vehicles; as a…read moreBusiness Owner I need my vans to be up and running and not only service, and customer satisfaction is great but the are reliable. I don't have to second guess about what was done and most importantly they give me options. There is no pressure, they are professionals and they ae my consultants! If anyone asks me me where to go and why it's always Merlin's AURORA. Thank you to the entire team. *And yes I just went there today to pickup my vehicle and love HOW smooth it is to drive!**

My husband took our car in for a simple oil change. We didn't get our car back when we should have,…read moreso we called and asked what was going on. They said they had taken it out for a test drive to see if they could figure out a noise the car was making. Another hour and a half later, close to closing time, they called to tell us that while driving our car the 20 or so feet from their work bay to a parking spot, our car's ENGINE HAD SEIZED UP AND WAS NON-FUNCTIONAL. They tried to play it off like it wasn't their fault and said they'd "help us" by finding a used engine at a junkyard (of equal mileage, approx 77K) and installing it. Took them about a month to do so. They gave us a 6 month warranty on the "junkyard" engine and free oil changes. Needless to say, they screwed us. Our car now reads 88K miles EVERY time we check the mileage on a mechanics machine, our air conditioning was never charged on the new engine, our spark plugs are crap, and our alternator needs to be replaced. Basically, they managed to render our car useless/destroyed during a SIMPLE OIL CHANGE. Andrew, the manager, said he would "help us out"... the car is now worth nothing for a trade-in because of their BS. My husband is a nice guy who had recently been through a bypass operation, and Andrew and the owner took advantage of his being nice and not one to make a fuss. DO NOT TRUST this place, DO NOT patronize them! I don't know how they did it, but they seized up our engine and destroyed our vehicle without a real care in the world about what they had done. My husband and I BOTH FEEL USED AND ABUSED. We own the car, and now our property is basically useless for driving or a trade-in. An oil change at this Merlin might seem like a good deal, and cheaper than a dealership would charge, but it's NOT WORTH IT. If they screw up your car during a simple oil change and seize the engine, they WON'T "make it right". They'll "fix" it as cheaply as they can and leave you screwed. STAY AWAY FROM THIS MERLIN AT ALL COSTS!!!

aution, this place is trying to sell unnecessary work. Went in for an alignment. Manager said he's…read moreunable to perform the alignment because there's too much play. Inner and outer tie rods, two linkage arms and the struts needed to be replaced before they would be able to do the alignment for $2500. He came down to $2300. I declined and got alignment somewhere else with no problems. There was never anything wrong with the car. Shady and sad.

Been going here for years never had a problem... Very professional…read more Definitely a hidden gem

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

We had a great experience with Naperville Windows & Doors. One of our windows was blown off our…read morehouse by violent winds during a thunderstorm. We did our best to seal off the opening with thick plastic and tape until we could get the window replaced but knew that wouldn't last long. One company we called wanted over $500 just to nail plywood over the opening. In the meantime, we called two window companies to get estimates for the replacement. The first company spent very little time and was rather short with us. They offered nothing in the way of covering the opening for the 6-8 weeks it would take for the new window. Then we called Naperville Windows & Doors. Their representative came to our house and took time to listen to us and address our concerns. Shortly after receiving our estimate (which, by the way, was over $1000 lower than the first company for the same window), Don (who I believe is the owner) came out to get exact measurements. When he saw the gaping hole in our house & our makeshift repair, he offered to nail the old window into place and seal the opening so we wouldn't be without a window for 2 months. When we tried to pay him for his trouble, he wouldn't take any money. Very impressive customer service! Needless to say, we chose to go with NWD. When our window came in, Joe came to install it. He was super nice & did a fantastic job! The window is beautiful & very solid. We were very happy with our experience with NWD and would whole-heartedly recommend them. In fact, we plan to begin replacing our other windows over the next few years & will go with NWD again when we do. Thanks again!