Omar and Andrei ROCKED my 2026 Odyssey! I purchased a new vehicle and wanted to protect it to the…read morebest of my ability before I racked up the miles on it. I had a full front wrap/ceramic coating/undercoating and I could not be happier! Omar had it in the building when I arrived sitting under the bright lights and I almost needed sun glasses! Ella (her new name), glistened under the lights. Omar showed us how nothing would stick to the surface. Mother Nature had be showing her lately, and you can barely tell that it has ever been in the rain! There were some extras with the wrap that I asked for and there were no additional charges! Absolutely fantastic customer service and products. Ruby (2025 XT5) is going in for some hail damage and the front wrap/ceramic, and I know that Omar and the crew will treat her right! You will not go wrong hiring these professionals to work on your vehicle. Highly recommended! This work was done at the Downers Grove location.

Serghei and EZ Tech made this such an easy and smooth experience. My mom noticed the bumper was…read morepopped off and it was cracked. Serghei was immediately able to source for parts and give us a quote. We dropped off the vehicle and 2 days later it was ready and looking brand new! So happy with the work done and will definitely recommend!

This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

I cannot overstate how helpful and kind Daniel was. I came in with damage to the roof of my car, as…read morewell as a broken GPS antenna. I had gotten quotes from chain autobody shops for a tremendous amount of money. In a bit of desperation I gave Daniel's a shot, as I often passed the location. He was extremely friendly and personable, and was very upfront and honest about the costs. Luckily, they were MUCH lower than the chain shops were. He helped me do some temporary repairs to the roof to keep water out until parts arrived. He did the work in two days, at a fraction of the cost of what one of the major stores quoted. Above all, he was so warm and friendly, chatting with me about cars, and checked in as he was doing the work. It's very rare to find a small shop for ANY service now that still treats you with kindness and honesty, and Daniel definitely does that. I would recommend him for any auto body work.

My "fun" car (Mazda MX5) was damaged when a shelf in my garage collapsed dumping everything on the…read moredriver's side of the car. Damage to the car was reflected as a series of dimples and some paint transfers. The insurance company recommended filling the dimples, sanding and repainting. I was hesitant to go this route as the car is 10+ years old and I knew the paint wouldn't match. Dan looked at the car, recommended we try using paint-less dent removal as there were no "breaks" in the paint from the damage. He understood my passion for the car and recommended a solution in line with my desired outcome. The work was complete and the outcome is exactly as I had hoped. Positive experience!

They repaired my wife's car did a great job, I called them back because of a concern and from the…read moreyoung lady on the phone to the I assume was a manager Pat was a great experience they took the time to listen and walk me through what I didn't understand. They were extremely friendly and helpful it's rare to get people like them nowadays. I will only be using them and referring anyone that ask to them as well. It was a breath of fresh air on how easy the experience was and how quickly Pat handled everything.

I would give 10 stars if I could! Bob did such a great job on my vehicle and got it done very…read morequickly!! Highly recommended!!

This is a sad review to write…read more Yes, Scott the owner is great to work with. That's refreshing and worth stars right off the bat. However, the quality of the work is just not up to a high enough standard IMHO. I don't expect concours-level work of course, but I also don't expect to receive a job that has easily spotted defects in the paint, excess compound visible on plastic parts, and body work improperly attached. I know it's hard to find good help these days, and the results of the work done on my vehicle prove it. The one thing most ordinary people get picky about is a paint job on a car so you'd think extreme attention to detail at a body and paint shop would be top priority right? Maybe they need better lighting? Of course I brought it back and Scott addressed the easily visible issues for the most part, but quite frankly a total repaint is really what's required. Scott told me to let him know if I spot anything more and he'll handle it. I'm sure Scott would take another shot at the whole job, but at this point I just don't have that kind of patience given it took way too long the first go around. I have resigned myself to just be annoyed at the flaws in the paint I can see every time the light is just right. Sigh... My search for the perfect body and paint shop continues.

Really helped with advice on how to get scratches repaired. First I need to start with insurance…read more Next I return to select one of the options shared.

They were so efficient to get me in, and diagnose fix the problem before I was due to start work…read more Wonderful. Excellent kindness and service !!!

My family has trusted Frankie and Johnnie's for over 10 years with all of our auto service needs…read more Frankie and his team are polite, courteous, and knowledgeable. They turn around a service request quickly and always charge fair prices for parts and labor. I trust their advice and have never paid for something that wasn't absolutely needed to be repaired. We recently needed a new alternator installed and had our car towed to the shop. They assessed it within an hour, provided an accurate estimate on cost and timing before proceeding with the repair. We had our car back within 24 hours and are very happy with the work. I would recommend Frankie and Johnnie's to anyone looking for a trusted auto service partner.

I can't say enough good things about my amazing experience at Auto Body Unlimited. The entire…read moreprocess for my collision repair from start to finish was smooth, transparent and stress-free. The quality of work was excellent, and their professionalism, responsiveness, and overall customer service were top-notch. Charles is super kind and really went out of his way to ensure we had a positive experience. His vast knowledge and valuable insights were incredibly helpful as we navigate the insurance claims repair process. It is always refreshing to find a business that does both great work and still provides good old-fashion customer service rooted in empathy, kindness and professionalism. I highly recommend them!

BEWARE...this body shop takes shortcuts and does negligent work. Took my 2025 vehicle to them after…read morea collision, kept my truck for 10 weeks (procurement of parts, supposedly), returned it with MORE issues than when I dropped it off. Have to pay out of pocket to a dealership to have repairs made properly. I would not trust this body shop with a Matchbox car. Door was replaced BUT the seal not properly installed, you can hear wind when driving over 15 mph. Windshield came back with 3 chips and the side mirror on the opposite side of the truck was scratched. There is residue on the leather arm rest adjacent to the door. To top it off, the customer service is horrible, a man and a woman that work the phones are very unpleasant. Communication is severely lacking and what I thought started off as a good transaction ended up horribly as soon as we held them accountable for their dishonesty. The only sign of integrity, which was appreciated, was when the owner offered to cover our rental to the tune of $2200, but that does not negate the poor craftsmanship on a $70K vehicle.

Excellent service! Jill was especially helpful, informative, and made sure I had all the…read moredocumentation I needed. It's not often you come across a company that is this responsive and thorough, especially when dealing with the stress of an accident. I really appreciate how easy they made the process and would definitely recommend them to anyone needing collision or estimate services!

They painted my splitter everyone was very friendly they were able to paint single parts unlike any…read moreother place for some reason. The paint matched my car 100%. Price was fine for the amount of paint it was for and all the masking it needed I'd say the only thing is the cracked they repaired came back when I installed the splitter but it's not expanding so it shouldn't be a problem.