I was so impressed with Gus at Simple Auto Glass. I contacted him via his website on a Sunday…read moremorning and he texted me back very quickly (which I was not expecting on a weekend!) and was at my house fixing my windshield the very next day. Communication was prompt and professional, he updated me on what time he would be arriving (plus a 5 min out text) and he did an amazing job. I highly, highly recommend this business.

I can't say enough wonderful things about Simple Auto Glass. They responded to me quicker than any…read moreother company....and on a weekend to boot. Gus was professional, provided the best quote I received for my windshield, arrived exactly when he said he would and did a fantastic job replacing my windshield at my place of work, while I worked! PHENOMENAL EXPERIENCE! Will and would recommend him and Simple Auto Glass to anyone and everyone. He made replacing my windshield after an unexpected rock hit my windshield on the highway way less of a stressful situation that it could've been. Windshield that he replaced it with is perfect and has already been carwash tested. FORGET SAFELITE! Go with Simple Auto Glass!!! Veteran owned as well!

Stay far away from this business, the gentleman gave me a estimate over the phone and told me to…read moremake $100 deposit. We set up a date to do the repair and then his technician told me that he cannot do the repair which was fine but he refused to give me back my hundred dollar deposit and then he just blatantly refuses to pick up my call and when I do get a hold of him, he got mad at me frustrated and he hung up my phone that is not good business practice

rapid response, punctual! Loved my service! I will be…read morerecommending, thanks again!

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

I'm glad I looked at reviews on Yelp before deciding who to hire for my windshield replacement…read more Bill took about an hour to remove and replace my windshield and paid close attention to details. Even cleaned my dashboard. Excellent work!

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Responsive via phone & text. Kept me updated about arrival time. Explained the process well.read more

Great pricing! Mike has done quite a few repairs for us over the years. Very honest business, he…read morelooked at a few chips on a car we purchased and told me they were previously repaired and didn't need service. Highly recommend!

I went here for a windshield repair, but considering the temps being less than teens since it's…read morewinter, I was skeptical in general. Not necessarily a really nice place, like the dealerships where it's comfortable with fake leather seating and choices of fresh brewed coffee by machines, but there were plenty of seats, though a lot of customers (was 3-4pm) but the guy I was greeted with was very helpful in every way - no BS Anna's to the point. This is not the Beverly Hills Rolls Royce dealership, it's a windshield repair and replacement shop! My chip and small crack was deemed to be very minor and he recommended that I don't do the repair as it could last a month or the lifetime of the car. Since I have coverage, he said that if needed, windshield replacement is covered by insurance so just schedule another appointment later when needed. But if I really wanted to, I could still do the repair and or replacement. I decided against the repair and will come back later per his suggestion, which saved me time and maybe some money too. Since I got great advice and saved allot of time, I'm more than happy on the 4 stars. And will come back when I am back in the area and need to do windshield work on my car. Also, since it is wintertime right now, service at your site might be iffy due to weather and availability (there were allot of customers at this location, and it's winter). I'll be back for sure!

Had a work order put in this morning, received confirmation and a copy of the work order and a tech…read morenever showed. I called the store and was assured a tech would still be out even if it was after the window of time they gave me. Ok- cool. No problem. Then the Rep put me on hold to get ahold of the tech only to get back on the line and tell me a tech was never sent out for my work order and it's now too late in the day to have someone come out. I called back to reschedule and was told "well you should've called after you didn't hear from anyone." Dude what? Lol Rescheduled with a different location at a later date.

Highly recommend Liberty! The whole process was excellent. Odalyz was helpful and the technicians…read morewere awesome! Fast service & good pricing. So glad I found them. Would use again - just hoping I don't have to ;)

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

I received good service and the waiting area was clean and well maintained. Staff is knowledgeable…read moreand friendly.

Best tire experience ever! Got a screw in the middle of my…read moretread on my Chevy 2500 truck with camper on California to Maine cross country trip. They fixed my temporary plug and replaced it with a patch in 30 minutes! I have a Scout camper on the bed that wouldn't fit in the bay so they jacked it up in the parking lot. On top of it all- No Charge! I was floored. Not in California for sure. These guys were so awesome! Thank you Belle! Jim

EXCELLENT experience working with Gerber Collision & Glass on Lasalle Ave. in Naperville…read more All the way from their Receptionist Intake Staff, to their Technicians, and Management--they are an AMAZING TEAM. Not only will they get your Vehicle back to New Car/Showroom shape--they will provide the greatest customer service throughout the process. Thank you Gerber for being so great and for caring so much for your customers!!!!

They're everywhere and do good job and r honest. My insurance always uses them for the best price…read moreand honest work. Dealerships cost so much more.

I needed a replacement windshield after an errant rock cracked it. The Romero's were kind,…read morefriendly, efficient and affordable. These should be your guys, don't go to one of those big glass replacement companies, Allegro is better!

Could be better other than those 2 damages. Glass itself…read morewas 180$ they made 100$ off me. So I'm not mad considering it was 2 man job. However. Please continue what you're doing for Aurora. Please get better. I won't press charges. But please lmk if you can fix the trim atleast. Other than that GOOD JOB. To say the least. Have a good day.