Dee was a great server that took great care of us. The food was tasty and was presented well

I came in for my birthday grand slam 3/28 and was told what I ordered wasn't eligible for my online discount. I ordered the original slam and it's clearly eligible. But not only that, I was also only provided one piece of bacon and one piece of sausage (meal as supposed to come with two of each). Needless to say I'm not going back to that particular Denny's because I'm not sure if what I experienced was a mere oversight or purposely done, but I would like a refund for my meal. I've gone to that particular restaurant years prior for my birthday grand slam and have ordered the SAME thing, so I am perplexed as to why this experience was different. Here's the update: I emailed the GM that evening and the response was less than great the next day - no apology for the mistakes, just continued implication that what I ordered wasn't eligible for the free birthday slam. I then followed up with another email, explaining the eligibility rules for the promotion and a copy of my receipt to show I did in fact order something eligible for the free slam. This was on Sunday and I've yet to hear anything back At this point, it's not even the fact I had to pay that's a point of contention, it's the principle, food prices have gone up, while quality and services at these places have gone way down and enough is enough....a mistake was clearly made and I can't even get an apology? I don't live in Roanoke, I just pass throug a few times a month, but I'll make it a point to never patronize this restaurant again. And I hope others follow suit. read more

A blast from the past. For a few years, this Danny's was on our (very) regular rotation, so it definitely brings up a bit of nostalgia. The experiences here have been mostly great, but there have been times where I was bewildered at the undercooked pancakes (and it was always the multigrain pancakes). Staff here have mostly been friendly but then again, there have been times when certain staff dropped the ball such as slow service and not checking on our table once. I've always liked the retro music played here, and the casual bright 'yellow-red' vibe is what I've come to expect. Long live Denny's. read more

Where to start? Started with a 37 minute wait for our food. There were a max of 5 other tables in the whole place. All to go food had priority over dining in. Gravy is literally the most plain white gravy with sliced up sausage links. Neither had any flavor whatsoever. Glassware was dirty, silverware was still wet when it was rolled and the whole set and napkin was wet when we finally got it. Needed it about 10 minutes earlier to stir my husband's coffee, but there is no hustle in this place whatsoever. Looked like the whole crew needed an IV of B-12. Got to hear about how one waitress got new star tattoos all over her face and got the f bomb from the kitchen back to a different waitress when BOH couldn't read and order and shorted the order 3 eggs over easy. Crowning touch? Walking back to the truck for something I forgot and realizing 2 spots over was an employees vehicle with fresh puke right outside the door. Either they puked and rallied and went to work recently, or they stepped in someone else's and traipsed it right into the restaurant. Almost didn't eat breakfast when it finally arrived after that. Honestly, if you're looking on Yelp you probably know not to go to Denny's, I hadn't been in 25+ years and it won't happen again. Only came in because we were ignored while waiting to order elsewhere and thought we'd give it a try. read more

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This was the first time that I visit this Denny's on 3429 Orange Ave in Roanoke, Virginia, and what a surprise did I get. First of all, the interior design of the restaurant is very modern and clean, yet at the same time very warm with the use of hardwood floors, wood and black tables and chairs, and red booths seats. All the windows and the interior lighting treatment also provide for a relaxed environment and feeling of comfort and joy. But what was even more amazing were the servers of the place. They all have a positive attitude and personality and you can see they enjoy providing exceptional customer service to their customers. My host / server greeted me with a warm smile as soon as I arrived and gave me a warm welcome like very few that I have evered experienced before. Suddenly this chain restaurant didn't feel like one but rather like a local restaurant that when you visit it your are made to feel like home with the warm hospitality provided. My waitress was so open and natural that made me feel so comfortable in a place that I visited for the very first time. She was so friendly and knowledgeable at the same time. I had just joined their app and she not only explained the discounts I would get today but went through the process at the end to help me get them. When I first arrived she took me to a booth, which by the way was very comfortable and nice looking in it's design. She provided me with a copy of the menu, and asked what I wanted to drink, if coffee or orange juice? Since I was eating and early dinner I asked for an orange juice. Then I had time to review the extensive menu with color photographs of some of the menu items done very professionally yet at the same time very colorful and fun. Since I love chorizo, I ordered the Santa Fe Skillet, which sounded very attractive and looked even better in the menu photograph. It arrived in a sizzling hot skillet and looked and tasted amazingly delicious. My server not only brought it to me but celebrated the dish very highly. She was able to put excitement in my dining experience. For dessert dessert my server recommended a slice of Pecan Pie that wasn't even in the menu and when I asked if it came with Ice Cream she answered: "I can arrange that." Then at the end, when I asked for the bill my server tooked me to the cashier station and showed me how to find the coupon on the app in my cellphone to scan for a discount for becoming a member of Denny's. One thing I can tell you, the Denny's of the present and the future is nothing like the Denny's of the past. It has grown with the times for the better. I highly recommend this Denny's in particular for a place to have an enjoyable dining experience alone, or even better with family and friends and I give my compliments to the manager of the restaurant and corporate for doing such a great job in assembling all that is needed to provide an extraordinary dining experience. Good ambiance, good food, and excellent service. What else can we ask for! read more

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Food was okay - no major issues. Syrup container and salt shaker were dirty but the server quickly provided new, clean ones. Same tired Denny's decor but overall a good meal. Server was okay. read more

One of the tuffest steaks I ever ate told the waiter he said they been getting alot of complaints about the ribeye steaks I ask him why yal keep selling them then they should have payed me to eat that steak it cost me 79 dollars read more

Service was amazing! The lady named Liz was really nice and waited patiently for us to look over the mentor! Overall the food was amazing!

My server Kim wax amazing! Chicken tenders great with plain lettuce & finished it off with some caramel ice cream apple pie. Wow!!!

Sat for an hour, while place was empty, no service. Period. No menu, no food, no server, nothing.

The food was good as was the service thanks I enjoyed my visit I really like the breakfast menu

It was Thanksgiving night at a hotel and I wanted a late night snack. Thank god Denny's is open 24/7, even on a holiday. I called Denny's to confirm they were open and a lovely lady named Tina answered the phone. She told me they were open for the holiday. I ordered a late night snack of chicken fingers and a garden salad through Uber Eats. It was delayed arriving to the hotel due to the holiday, but it did finally arrive and it was delicious. The chicken fingers were cooked perfectly and the garden salad was wonderful. Denny's is a part of my childhood just like everyone else. My parents took me there for dinner and breakfast as a child, and it is always a favorite among college students after a long night of drinking and partying. The ambiance is casual and makes you feel like you are at home. The service is always on point and the food is always exceptional. Denny's will never go out of style and is always a family favorite, so I'm so glad this has been around for so many years, and will continue to be around as long as they are families and late night college students looking for a bite after partying. You can never go wrong with Denny's. read more

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My husband & I stopped by Denny's to get a meal. I ordered the beer battered fish & chips. How do you cook fish & chips crispy on the outside but still have cold fish inside? The fries delivered with the fish were very salty. Fries should not be salted by the cook but should be salted by the customer. Then you send the cold fish back & was told the cook would redo the fish & the fish is still cold on the 2nd try. Melody, the server, apologized profusely & I was told there were 3 new cooks & someone who oversees them. The server asked if there was something else I wanted. I decided to go with something plain & simple, 2 medium eggs, hash browns & 4 sausage links. This was good but the eggs were salted. Whichever new cook cooked my food likes salt. I'm not sure which new cook cooked my food but he needs more training to make sure food cooked on the outside is cooked on the inside. When it was time to pay the check, Melody, said she would be sure to take all my meal(s) off the check. So our lunch total was only $19.93. Melody took care of us by talking with the cooking staff about the fish issue & not charging us for my 3 meals. Thanks Melody! read more

Servers and kitchen workers were slammed there today, yet they kept up with the biggest crowd I've seen there in a long time. No customer acted like a jerk; we understood how busy they were. I had a great breakfast for less than $10. It was an A-plus experience. read more

this Lady name Tekerra Callender was an amazing sever she made sure my food was hot and ready an made sure that me and my wife got what we asked for will be returning just for her i had got a tbone steak and over cook easy eggs was great will come back read more

Great value, efficient and friendly staff, & solid breakfast food. Went on a Sunday at the worst time and didn't have to wait long. Love how they have goldfish for the kids, that saved a meltdown. Their app has a lot of rewards and coupons, but make sure you have your server scan the code since you can't do it after with the receipt. The bathroom was absolutely disgusting tho. We held our breath the whole time & I told my son to hold off on wasting his hands, the less we touched the better...(til we got in the car) read more

let's start with its thanksgiving night and they wee the only place open really. my hubby ordered a ham and cheese omelette and asked for shaved ham. Another server came over refusing to do the shaved ham with the excuse of proportions not being the same and they were low on it. When his ham and cheese inlet came out it most definitely was not a ham and cheese it has red pepper, onions and steak. not sure how you can screw up a basic ham and cheese but they cook did or whoever out the order in did. when they sent out the proper omelette, instead of fresh hashbrowns that were hot they put the old hash browns cold on the plate. Second asked for cheese sticks had to request marinara sauce and was given ice cold sauce from a fridge when I asked for it to be heated the Mac and cheese that is oven baked was cold and gross. my brother in laws food was undercooked on everything but the eggs. couldn't get a turkey dinner as they were out of stuffing. Rarher than offer a subscription for the stuffing they simply were not selling the dinner. only thing that was good was the one hot chocolate. the one chocolate milk and the one sprite we got. I was visiring from Florida and willnever ever visit this location again. Waffle House is next door and might have to go there next time in town. read more

Good breakfast food , good price and good service . Convenient location, short lines even at busy hours

Denny's is a great breakfast place wheee you take all your family an be happy. I love that you can have breakfast anytime of the day. The food is consistent an the service is good. How can you go wrong with pancakes! Gets very crowded on the weekends so you might want to get there early. Have always had good food here an service read more

You'll notice friendly personnel upon entering. Most of them will know you from coming through there many times. The seating is open and handicap friendly. You can see the prep area from the seats and you'll find it clean and fresh. The menu has increased like most places since the virus but you get more than enough food for what you pay. Diner food is cooked as you order it so if you love breakfast for dinner like we do, stop in for an omelet or fresh pancakes! Great family place to stop, affordable and fresh! read more

Denny's - the front of a restaurant - Breakfast & Brunch Near Me - Roanoke, Virginia

I ordered Uber Eats. My food came fast except I ordered extra cheese and bacon and habanero sauce that they charged me for and didn't get it. My coffee was extra cold. There was no way to ask for cream or sugar. Hardly any sauce on the burger. Called and the line was busy. Kept calling. Nope no more Denny's through Uber eats. read more

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It's hard to believe a restaurant that serves breakfast doesn't serve oatmeal!! There is NOTHING heart healthy or vegan on their menu! Avoid if you want anything healthy to eat! How hard would it be for them to have packets of instant oatmeal they could add hot water? read more

My aunt and I come to have breakfast and the service was very friendly and accommodating. My aunt ordered the T-bone steak and eggs and I the strawberry stuffed French toast, eggs and hash browns. The food was absolutely delicious, the chef Rodney even come to the table and made sure everything was how we ordered. He was very friendly and professional. I finished my whole plate and feel satisfied and happy. I highly recommend read more

Mmmmmmm the banana cream pancakes are soooo good. More like dessert than breakfast. Try them if you have a sweet tooth.

Well my experience was pleasant, our waitress was very attentive , she made sure we had everything we needed at all times. The food was to our expectations it was good. Shout out to Maggie our waitress and Rodney the cook. #DennysinRoanoke! read more

Undercooked pancakes , cold food when it go to us, no tabasco sauce waitress gave me some other hot sauce that smell rancid! Glad this was a one time stop ! Cause if I lived near here I definitely would never come back! read more

Denny's - Breakfast & Brunch Near Me - Roanoke, Virginia

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Rodney was the cook, he was very friendly and professional. The food was prepared to our taste. Employees with his personality are a real asset to any company. read more

Poor customer service. Staff member was very rude when she finally approached us to seat us. Will never go back.

we stop to eat this am the food was terrible the biscuits were from a can the gravy was bad they cut up sausage links and put them in the gravy i took two bites i got sick on the stomach save your money unless you like to throw up i gave it one star because there was not a zero read more

Worst customer service ever. Even the manager could care less that several people were unhappy. Her response was "everyone is waiting a long time for their food. We are doing the best we can. We only have 2 cooks." Waitress took a solid 5-7 minutes to even come to the table to get a drink order. Then another 5 minutes to bring it. Food was cold. Asked for jelly and syrup. Never got it from her. Had to ask someone else. Pictures show dirty glasses. Cold French toast that butter didn't even melt on. Dirty table. Empty glasses of drinks that were never refilled. Cracked coffee cup. Just bad all around. read more

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Waitress was absolutely terrible didn't even know what was happening with food another customer was playing music loudly over there phone on top of radio playing in restaurant others who came in after got served before us if you value your time stay far away from this location read more

i ordered yesterday mornin the grand slam i didnt get my toast i sent them an email they never responded

I have not eaten at a Dennys in 30 years and then it was only breakfast. We got burgers and fries to go and was underwhelmed. Burgers were dry and overcooked. "Seasoned" fries were bland. Another weird thing is they promote themselves as The Burger Den on DoorDash rather than admit they are Dennys. Last travesty, they were out of ice cream for shakes. What's up with that?!?! read more

Placed an online order, received email confirmation of order but when we arrived we were told there was no ticket and card was billed. I asked to speak to a manger and was told none was available to speak with me. I'm disputing the charge as fraud with my bank and will never do business with this place again! In light of the attacks in recent days against the Asian American community I'm gravely concerned that racism was the reason everyone but my Asian boyfriend walked out with their orders. read more

WOW! This visit did not disappoint. This Denny's has been open for over 10 years. We have visited this place a handful of times and EVERY time you see the same things and same excuses. We got seated right away and our order was taken within 15 minutes. 45 minutes no sign of the food. Finally our server said they were out of rice and asked if I wanted anything. No silverware. She said they ran out. I know why... Several tables remained in unbused for over 30 minutes. That is extremely unpleasant to look at makes me wonder what it going in behind the scenes. I am amazed they are still open. read more

While we have eaten here many of times and this past Thursday, we decided after going car shopping that we would stop in at Denny's, Omg I have never in my life experienced a visit such as this one. As we were walking in and one of the female employees greeted us at the front door and decided to spit a man size Lou-gee "Snot spit" in front of us that was attractive!!! Let's start off by saying the dinning area smelled like dog poop and yes I checked my shoes to make sure it wasn't me. I ordered a skillet and it had more peppers in it and yet it had no flavor what so ever, as Gordon Ramsey would say it looked like someone threw up on my plate. Now my girlfriend ordered a Grand slam slugger breakfast with sausage and bacon and we both got water to drink. Her grand slam slugger came out first with just scrambled eggs and 1 pc of sausage and one pc of bacon and the waitress decided that the plate was right until we had to remind her that it's two pieces each. Oh then she came back with the rest of the meat and said the rest of it will be done in a bit. Not the whole meal. Then it took a while to get the rest of the food. Then while eating a manager out loud gave his staff orders very rudely in from of customers. In the middle of our meal our waitress got knocked off the clock and we were given a new waitress who we never saw again. We had to go up to the front. The manager approached us and said how can I help you? I said we want to pay and leave. He said do you have your check? I said if I had a waitress I wouldn't be up here asking for my check. Oh we never got our water refilled either. The manager asked how was everything I said if we had a waitress it would have been nice. He gave me the bill and said I am sorry!!! How nice. But on the good note the cheddar tots were good!!! read more

Absolutely love this place. My family and I will travel 45 minutes just to eat here! The food is always cooked to perfection, you always get a good portion of food each time and the staff has always treated us well. I have a hard time choosing between breakfast or lunch! we were blown away by the quality of our food, the fast service and unbeatable prices! Definitely recommend the Wild Caught Alaskan Salmon Skillet, Bourbon Chicken Skillet or Salted Caramel and Banana Cream Pancakes!! Thanks Denny's! read more

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The waiter was rude from the moment my fiancé and I walked in. We complained about the food and I understand that they were busy, but it didn't taste right. The biscuits were rubbery and the gravy was mediocre. We were trying to explain the biscuits were the problem to the cook and she wouldn't stop saying it was just that we didn't like it. We weren't trying to tell her that we wanted anything free. But, she kept saying that she wasn't taking it off the bills. That wasn't the only problem though, we never said anything about anything but the biscuits and the waitress claimed we complained about everything on the table. My fiancé and I will not be back. read more

This place absolutely sucks the service is horrible we didn't even get waited on after the hour we waited for service. They just ignored us and didn't even pay attention how hard is it to take someone's order never coming back ever again I wouldn't reccomend this to anyone. Never come here read more

The lady who greeted us seemed as if she hated her job and was just straight up ignorant and rude when we asked to order to go, then continued to walk away to the kitchen and sigh very loudly and almost cry as she told them she had a few to go orders. read more