1) Our waiter was great -- polite, friendly, attentive. Well worth leaving a good (cash) tip for him. 2) We assume the manager is the one who looked like he had greasy, dirty hair. It seems he would have some type of uniform dress expected of his wait staff -- not uniforms, but you probably get my drift. They need to look like they are staff rather than the customers. 3) Handle of one of the outside doors was loose...... Bathroom door left ajar 4) The only complaint about the food was the toast -- heavily "margarined" to the point it was rather greasy. We have been here numerous times before, but this was our worst experience. Not sure about returning, as there are quite a few other options in Cortland, including in that particular area. read more

I usually enjoy Denny's, but this Cortland location does not meet the same standards I've experienced elsewhere. The restrooms in both the men's and women's areas were not clean at all, which makes me wonder if the same lack of care extends to the kitchen. There were dead flies around the booth where we ate, and the overall condition of the restaurant--including the walls, floors, and general upkeep--looked poorly maintained. This location really needs to improve its sanitation, maintenance, and staff training to meet the quality and cleanliness customers expect from Denny's. read more

Went there because Perkins was closed. The outside of the building needs repair and was not very welcoming. Staff is friendly but they seemed short staffed. Our waiter was also cooking. The food is substandard. Home fries had a distinctive old oil aftertaste. Toast had a coating of margarine?? or something oily that was definitely not butter. The omelet was ok. To pay $40+ for a breakfast for two, I expected better quality. Will not be going back. read more

The service was very good with the staff greeting quickly, sitting and the waitress was very good. However, the cost of breakfast seems a little stiff. $24 for two eggs scrambled, 4 sausage links, and two slim slices of bacon, along with an unsweetened iced tea seems like a lot. $3.49 for a 12oz glass of iced tea - Really!?? I can go to Starbucks and get a 30oz iced tea for $1 more. Sorry, but didn't find a good value for breakfast here... read more

It's best to stay away. It seems like everyone one who works there doesn't want to be there, but it is Cortland. The food is a C at best and the service is horrible. read more

We tried Denny's for dinner when it first opened and vowed we'd never go back. Took almost an hour to get served and another 1/2 hour to get our food, which was nothing special and no bargain. Relatives from Ohio visited and are big fans of Denny's where they live [near Amish country where breakfast is good or you are out of business], so we decided to give ours another chance. Service was good, but our "Slam" pancake platters were lousy. Pancakes were chewy, syrup tasted cheap and everything tasted like it was fried in cheap oleo. My cousins were shocked at the difference in quality between our Denny's and the several around where they live, and we all agreed that we wished we'd gone another 1/8th of a mile to Perkins. I didn't give it one star because our waitress was kind and efficient. read more

Worst experience ever. First time in my life I walked out of a restaurant. We waited forever for our food and finally gave up. To make matters worse, the waitress was rude. read more

The service was okay we were sat down quickly though the waiting on the wait staff seemed like forever. We have had a Denny's in Cortland for years. The first one was great and opened late really loved the place. This new one staff is slow the food is horrible and the price was just as bad as the food unfortunately. I wish I could feel better about this Dennys but I've tried several times for the place to redeem themselves, they haven't a three star was being generous. read more

Good place for breakfast. I wound up at this place one Saturday morning when everywhere else was full. This Denny's is independently owned, and the food is better than most. The service was pretty slow, but I was seated right away. They have WiFi, so I could read the news while I waited. The wait staff was friendly. read more

We were surprised that the food was sooooo good!!!! The service was amazing as well!! Everything from the breakfast items that I got for dinner and the chicken entrees.. all was great! read more

Super friendly server, and amazing food. Couldn't ask for friendlier service. You're never get service this friendly at friendlies.

Nice place go there exactly at opening time a few ppl waiting in their cars. One waiter got all our orders in a timely matter. Kind n friendly also. read more

Denny's - Menu - American Near Me - Cortland, New York

I guess I've lived here long enough now to be comfortable with American diners. Denny's at some point overtook IHOP as my favourite diner chain, although consistency from location to location could be even better. Our first visit to this location was no better or worse than usual, except the server lady didn't check on us during the meal or bring us the cheque afterwards. Food came out without delay, and our simple breakfast of eggs, bacon, and pancakes was pretty good. We caught up with the server lady at the cash register while making payment, and I appreciated that she asked me about their new "9-grain" pancakes. My thoughts? It's a lazy effort and I wish they'd go back to the classic wheat cakes instead of these buttermilk pancakes wth a bunch of brown sugar, cinnamon, and sesame seeds. read more

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My avocado wasn't ripe :( The booths were sticky :( There was no one named denny :( Didn't get food poisoning :( read more

This was the worst dining experience I've ever had in my life. We waited 2 hours for our to go order. The staff is extremely rude , slow and inconsiderate. Even after waiting the two hours the food was made wrong . I am disgusted. There was a pregnant person waiting for her to go order for hours and hours. This place needs new staff or to be shut down read more

I recently moved to the area and just received my birthday coupon from Denny's. When I went to redeem it, the waitress asked it if it were really my birthday and then took my phone with the coupon on it to her manager. Apparently the decision was made that perhaps I stole someone's iPhone to illegally access their Denny's coupon because I was soon told they wouldn't honor it. The server was rude, never apologized, acted as if I were bothering her by forcing her to actually do her job. I will never go here again nor should anyone else who wants to be treated like a customer instead of a thief trying to 'steal' a dessert which she acted like she had to pay for herself. read more

Good food but service is very slow. If you have time it is a good place to eat. Always clean and comfortable.

The worst experience period! The service was ridiculously slow. They messed up our order that took 50 minutes to prepare and then said it would only take a few minutes to make again. Server never checked on us from the moment we ordered until 45 minutes later when I asked for a refill on our waters. When she checked on our food I could hear the cook yelling at her. The manager came out on request and was full of excuses. Now I get to go somewhere else to eat. read more

First time at Dennys. Went here for a midnight dinner. Really nice diner vibe. Got your typical milkshakes, burgers, and all-day breakfast grubs. I ended up getting the Cranberry Apple Chicken salad. It is part of their lighter fare menu. Only 360 calories for a huge salad! The grilled chicken was soft and warm and not too soft. I love the crunchy sweet pecans that gives the salad a crunch with every bite. $10 was pretty worth it for a salad. I would definitely order this again as a lighter alternative or a post-workout meal! The waitress was really friendly and adorable. I felt bad for her because she was the only waitress working the late-night shift :( but she still had a bright smile on her face! Kudos to her! read more

Denny's - Yummy grilled chicken salad with apples, dried cranberries, and toasted pecans - American Near Me - Cortland, New York

Do yourself a favor and don't come here. Wasn't busy waited an hour for cold greasy food. The kids chicken fingers was one and a half tiny pieces of chicken on an empty plate. Had to ask 4 times over 15 mins to get my kids side of corn they left off. Waste of time and money. read more

Hash browns not cooked, overpriced food,the seating is mid I feel like it was just icky and sticky, only ok part was the customer service

Totally aggravated waited for my order And it's RANCID will not be bringing my family anymore and will be returning my food for a refund from your Cortland Ny store read more

Audra was a great waitress. Patient and on the ball, not intrusive. Came in at 9pm and she was there to greet us with a smile. Knowledgeable with the menu and didn't rush us. The food was served quickly (burgers and nachos) and it was delicious! read more

We were very pleasantly surprised with our stop here. We were on our way home from Toronto and stopped by to pickup dinner. We got the salmon with whole grains and Brussels sprout on the side and the quantity and quality both were very good for the price. We asked for a spicy sauce on the side and the servers were very helpful and quickly got it for us. We definitely recommend if you are in the area. read more

Do not even go here at all, I'd rather go to gas station and grab a food because this place takes for ever to make food, not even busy inside, one family inside and I ordered to go and the order said it will be ready in 15-20 minutes, I arrive 20 minutes from the time I ordered and was told that it'll be ready in 10 minutes, turns out to be about an hour. Had to wait for 1.5 hours for two burgers and a milkshake. I could cook 4 burgers at home in 20 minutes. read more

Slow service. Pancakes were burnt. Waited 20 minutes for a coffee refill. I asked for my burger to be cook medium and it came to me well done and dry. This was around 2 am when we were the only ones there. read more

I wouldn't say come here if you're looking for breakfast, lunch, or dinner. It's a rarity that I've found myself here typically only if no one else is open and I'm in need of some coffee. However the staff is typically graceful, the food lacks attention and care. This is the "new" Denny's in town as it used to be where Perkins is now, and ever since it left and made a return the quality has never been the same. I urge you to make sure you repeat your order a few times to confirm as we've had multiple instances that it has come out wrong, as well as the portions to cost have also seemed to go down. Hopefully they turn things around or they are destined to become a vacant building as it was before they came back. read more

Fantastic food and fantastic service. I don't normally like to review chain restaurants but Denny's in Cortland is something out of the ordinary. The staff are always very friendly and appear to really take pride in what they do. I've gone here when it's extremely busy and when it's not so busy and the quality of the food and speedyness of the service did not waiver. read more

Went to Dennys for a late dinner, I got chicken strips my wife got pancakes, eggs and bacon. The strips were okay but over cooked giving them a very chewy consistency. My wife's pancakes were disgusting. They smelled horrible, tasted like French toast, her bacon tasted like it was previously cooked and reheated, and the eggs were rubbery. We had also bought a milkshake to split, simple chocolate milkshake.. puke. We both woke up this morning with nausea, stomach cramps and frequent trips to the bathroom. read more

We stopped at Denny's in Cortland NY on 7/4/2015. The older waitress served two tables that had arrived after us and stopped at every other table to see if they needed anything more. After waiting for ten minutes, she refused to even say hello and finally called in to someone else that "you have to serve table 4". She still refused to even ask us to wait. It was clear that she did not want serve us. We may be brown skinned, but I would like to point out that refusing to serve an Air Force veteran on the Fourth (one of our party of three) was extremely unAmerican. Denny's has not fixed it's racist policies at least in Cortland, NY. read more

food was not bad, very good quality. But the service wasn't train well. First it takes long time to serve food, later he bring up check while we are all still working on our dish. read more

Denny's - Look just like the menu~ - American Near Me - Cortland, New York

The first time we came here everything was fantastic. And that's why two instead of one star. Then the next few times we had a very, very horrible experience each time. We kept getting this nasty, fat slob. Stains all over her pink tee shirt and belly blubber hanging way over her belt loops didn't make for an appetizing experience. How she holds a job here is beyond me. The few times before we finally stopped coming, she was always in that dirty pink shirt with a snarl on her face. Service was beyond slow with very few customers in the joint. Food always came out lukewarm, and always something missing. One time the cashier asked how everything was, and I told her it was horrible, all she said was, "Oh. Sorry." Real sincere. Stay away at all costs! read more

If I could give 0 stars I totally would. The service was absolutely terrible. We waited about 20 minutes to even receive our drinks, well over an hour to receive our food which was 2 kids meals, 3 burgers, and 2 grand slams. We ordered the nacho appetizer which never showed up but it was on the bill. Refills were requested but not given. When we politely asked why everything was taking so long, our server straight up told us that since it's Christmas they are extremely busy.... we were the only customers in the entire restaurant. I was very ready to pay an amazing tip since it is a holiday but I couldn't bring myself to give my money that i earn from serving to a server that was expecting a massive tip due to the price of the bill without doing the work. I work at a much busier restaurant and can tend to 4 tables as if they're my only table. The server wasn't even the whole issue. We walked into the place and an employee came out of the bathroom and told the host that they were on a wait. It was like a ghost town in there. Even if they only had one cook, there was only about 2 other parties there. read more

We sat down at our table, on a Sunday afternoon. It wasn't busy at all really. We were sitting for at least 10-15 minutes before our waitress even made an appearance. We had KellyAnn as our waitress and she came over to our table and acted quite snotty and disregarded our wait. We were not pleased with our waitress or our wait time. Usually we have quite pleasant experiences at Denny's as we come almost every weekend for breakfast, but today we were thoroughly unimpressed with KellyAnn and the service we received. read more

We were seated right away even though they were at capacity. Service was excellent. The sauce on the Tuscan Superbird sandwich was amazing. I tried the Baja moons over my hammy sandwich and it was yummy but the avocados may have detracted instead of enhancing. Several kids seemed happy and pleased with their cutsie cupcake themed drinking cups. I was able to get yummy fruit bowl instead if hash browns. read more

Denny's - Baja Moons over my Hammy - American Near Me - Cortland, New York

Unfortunately, I've never had a good experience here. Every couple of months my family will go in to give it another try, but we are always faced with poor, ridiculously slow service, burned food, incorrect orders, and a general disappointment. If you really love Denny's and don't mind waiting 45 minutes for a cold plate of food that isn't what you ordered, give this place a try. Otherwise, save your money and get some Taco Bell instead. read more

I work for Racker Center in residential with individuals with disabilities. I walked in to see if they were able to accommodate a coworker of mine, along with 4 of our individuals we take care of. They were very fast to put a table together where we could dine comfortably. One of my individuals needed her meal to be processed, and they were very kind to allow me to utilize an outlet to be able to process her food. Our server, Tatyanna was very attentive. Along with a couple other servers, Heather and KellyAnn. The manager, Miguel was also very attentive with making sure we were doing well and making sure we had everything we need. The food was delicious and the service was fairly prompt, especially with how busy the restaurant was. When it came to cashing out, the hostess, Kely was very patient and nice, especially having to pay for 5 individual checks. Our folks enjoyed their lunch very much!!! Couldn't have had a better experience! read more

Horrible service. They took 20 min just to get drinks and 40 min to get the food and everything came cold... too cold to eat. Once I told them about the issue I received attitude and no apologies. The best thing they did was give me a refund and that's without the manager even coming out to talk about the issue. read more

Denny's - American Near Me - Cortland, New York

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I had to wait to be seated, the staff were fighting over something at the cash register. Had to wait again for my order to get taken, when the food showed up it was wrong, then she told me she did not take the order and they had a rough night. I am here for breakfast, I expect good service, my order taken without an attitude and I do not need excuses that they had a rough night, Augustine should not quit the day job. To add insult to injury, I get to pay for this experience. read more

Slowwwwwwwwwwwwwwwwwwwwww. Graduation weekend and they have a trainee in the kitchen. Walked in at 10:45am. Walked out at 12:00. Our waitress was nice. But everyone didn't seem to give a shit and when I complained they thought a simple sorry would do. But I did get a 20% discount which in turn I gave to the waitress, only because she was the only one who seemed to care. One star to her...and only her. read more