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    Denim Therapy

    4.1 (461 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Denim Therapy

    Clothing alterations

    Clothing mending and repair

    Embroidery

    Denim Therapy Photos

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    Recommended Reviews - Denim Therapy

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    Reviews With Photos

    Brandon Y.

    I love my g star jeans so when they ripped I was bummed. I found denim therapy online and their reviews and pictures looked good. I was confident that they would do an adequate job fixing my jeans...I was wrong. I sent my jeans and got a message from UPS letting me know they were delivered, that was September 11th. 3 weeks after they were delivered I called because I hadn't gotten an estimate. I spoke with Rafael and he straightened that out we even went over what repairs I wanted done again to clarify. I check online a week later and it says my jeans are "in therapy" so I'm thinking cool they've had my jeans for 4 weeks now I should be expecting them back soon now...wrong again. The website says 2 week turn over I didn't get jeans back for 6 weeks and when I did they looked worst than when I sent them to be repaired. The large tear at the upper thigh and small tears at the top of the knees and small tear at the bottom of the back pocket is what I asked to be repaired. They did well with the large tear but everything else looks like it was done by a blind seamstress. The back pocket was completely neglected and for some reason I have about 2 dozen random vertical stitches down the thighs of my jeans now. Not to mention the massive amount of what appears to be gauze inside the jeans. What a waste of time and $124.

    MASSIVE uncomfortable gauze patch inside the crotch of my pants- a 1" hole repaired and another 1" area reinforced.
    Stacey T.

    I brought 2 pairs of nice jeans to have small holes patched in the crotch. I give them 3 stars because visibly, they did a nice job repairing them in a timely manner, but to be honest I've barely worn them since I received them back. I'm not familiar with their technique, but there is a MASSIVE patch of gauze material on the inside of the pants that I find unbearably uncomfortable. It is rough to the point that my skin was visibly irritated and begins to peel back with wear. I carefully trimmed off the section that peeled up and was hoping it would reveal the natural material, but it leaves some type of residue that is still very rough. I've washed them hoping it would come off, but it has not so far. On another note, the pants I brought for repair are tight, women's denim and although the thread they used is a really close color match, the material is not the same. For example, one of the pants has some stretch to them, but the repairs do not have the same give. So not only is it uncomfortable for the reasons mentioned above, but it alters the fit of the pant because they don't stretch in the areas repaired. I don't think I'd use this service again for this type of pant, but men (who wear boxes) may have better luck.

    They only did one leg!!

    I've been using them for years. But they're quality, service and turn around time has got worse. On the latest pair they only hemmed one leg! simply forgot to do the other leg! I've found a new denim repair spot.

    Sam P.

    These people really are miracle workers. And it's as good as it gets in terms of denim repair. Basically your other options are attempting to sew your hole up (not advisable), or patching the holes (also not advisable - unless you're going for that Punky Brewster look, in which case, still not advisable). I really don't know how they do it - some kind of magical denim elves I'm sure, but they do a great job. And it really does match and look good. The reason they're not getting that fifth star is because of some weird payment issues I had with them - apparently they weren't receiving the e-mails I'd sent them with my information. And the fact that I wore through the repair in a particular pair of jeans, but a year later - I'm hard on my jeans. You can drop them off if you're in New York, but they prefer if you just mail them.

    Bulky, scratchy patch.
    Andrew C.

    The Denim therapy repair on my AG Jeans was incredibly disappointing. After waiting nearly 4 weeks for their return to me I found that they used a bulky patch that appears to be interfacing. This patch is incredibly rough and bulky when being worn... A far cry from the promised "re-weaving". In fact on their own site they claim that they don't patch but re-weave the fabric, from where I sit on my repair this statement of theirs is an outright lie. I will give it to denim therapy that on the outside my jeans look near perfect, unfortunately as pants are meant to be worn the inside is as important as the outside and inside they fall far short. My favorite jeans that I expected to return re-weaved and expertly mended returned with a sloppy (on the inside) thick patch that scratches my leg with every move. At the high price I paid I expected far better.

    Mind the satchel.
    Dan G.

    My experience with Denim Therapy is somewhat in the middle, so let's call it three stars. While they were able to repair the crotch rip in my favorite pair of Sevens, the gauze-like pad that was used to do it and the Pony Express shipping method left me a bit irked. I've had these particular jeans for a long time and they had become threadbare on both sides of the crotch seam. I felt like I tempted fate each time I wore them and that I'd inevitably hear a dreadful tear as the boys finally busted free. After seeing a blurb about DT, I did a little research and sent my jeans off to get fixed. I paid $12 to use their shipping because it included insurance. I printed off the label, wrapped and packed up my jeans and dropped them off at the Chicago USPS hub. Little did I know that these would become part of a bulk shipment on its languid journey to NYC. This was probably my biggest regret with the entire experience. For half the price I could have sent them priority mail and had them arrive in two days instead of the two weeks the Pony Express took. Once they arrived DT contacted me regarding the repairs, cost and time it would take to fix them up. I passed on the back pocket wallet hole, as it would have been quite expensive. They were very busy and therapy was going to take a bit longer than usual. About six weeks from when I sent off my jeans, they arrived back home. Thankfully, they used FedEx on the return. Sadly, my jeans seemed just tossed in a box. No invoice, no note, no bag. Just jeans in a box. For the nearly $50 it cost me, I would have expected a bit more attention to detail. The holes in the seat were all taken care of and not noticeable from the outside. The inside, however, was a different story. It looked like a gauze-like weave. There were also a bunch of stray threads all over my jeans. Maybe clean up your work after you complete it. I knew that the repaired area would be a bit tougher than the well broken in, buttery soft denims I sent them. It's not such a big deal to me, but something you'll want to be aware of. Color match of the threads was perfect. Overall I'm satisfied with the work that DT did on my best pair of jeans and I'm thrilled to have them back in the rotation. I'd recommend DT for any major repairs that you need done that can't be completed at your local cleaners.

    J G.

    After my last pair of jeans were repaired, I sent in another two pairs of Diesels out to my good friends at DT, and of course, when I received them back, the work was phenomenal and I couldn't be any happier with their work. Some people have rated DT at 3 stars because "if you're crafty and have a sewing machine, you can do this work yourself", well, not really. DT takes great care in finding the closest matching thread possible to your original jeans and they take into account the fades and where to change the colors if needed. Besides, if one is searching for someone to fix a pair of jeans, chances are one doesn't own a sewing machine nor possess the skills to do the job they do - its called a skill and one that they obviously do well. Thanks again DT!

    L shaped tear after repair
    Mike Z.

    Process was easy and the jeans were ready within a week or two. To be honest, I expected better results and I'm not entirely sure I'm going to wear the jeans since the repair is quite noticeable. At $27 for a 2 inch tear, I think their prices are reasonable. Jeans: stronghold (selvedge)

    Top left is the burn hole, bottom right is the repair... Barely noticeable. I'll definitely be sending more of my jeans to them .
    Christy M.

    After finding a burn hole from my dryer (yes, my dryer) in one of my favorite pairs of vintage Hudson jeans I was heartbroken. I called all over for someone to mend them and every answer I got was "we can put a patch on it, that's about all that can be done." I don't give up that easily. I searched online for denim repair and was ecstatic when I found Denim Therapy. I shipped my jeans that evening and had a quote within 2 days (which I happily agreed to) About 3 weeks went by and I got the e-mail that my jeans were on their way back to me. The next day they were at my door. Denim Therapy did not disappoint. I'm very pleased with the quality of my repair and will definitely be sending them more jeans and many more referrals.

    Can you tell there used to be a huge hole over the knee? Neither can anyone else.
    Barry E.

    My favorite pair of jeans, $200 Diesel Safados, had a blowout at the knee, but Denim Therapy made them almost like new again for $72 total. Nobody is the wiser unless I prop my knee up into the light and point out where the hole used to be. Deducting a star because DT's website doesn't specify the carrier used for domestic shipping, which is important to me when deciding to have something shipped to my home or my workplace.

    Top photo is the first repair with the new hole. Bottom is the second repair!

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    2 months ago

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    1 year ago

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    4 months ago

    Great quality repair on my denim. They also fixed a coat for me that had some loose threads. A little pricey but you get what you pay for.

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    6 years ago

    Don't come here. They probably lost my jeans; been a good half a year, ignores all my emails.

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    Page 1 of 12

    Ask the Community - Denim Therapy

    Review Highlights - Denim Therapy

    I needed all three hemmed with a chain stitch and I needed a blow out fixed on two of them in the crotch.

    Mentioned in 52 reviews

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    Stitch - One of our seamstress doing an emergency zipper repair on a wedding gown.

    Stitch

    (65 reviews)

    $$

    Midtown West

    Unfortunately I had a very poor experience here and will not be back…read more For starters you have to enter a fabric shop and descend the stairs in the back of the shop to get to where they do the alterations. The place to change was simply a thin black fabric sheet that was nearly see through strung up next to the water heater/furnace. Needless to say this made me very weary of changing knowing there were many men in the shop just on the other side of the curtain. I had a bridesmaid dress that needed to be hemmed and brought it in without bothering to bring the high heels I intended to wear with it because I was experiencing some foot swelling and they wouldn't have fit my foot at the time to begin with. I immediately addressed this with the person marking the dress and told them my heels were about 4 inches high so to please add on an additional 3- 3 1/2 inches to the height indicated so the dress would still be floor length when I wear the heels. The communication between myself and the person marking the dress was extremely clear and there were even written notes indicating the extra length to be kept on the dress. I was surprised by the price for the hemming, but they justified the dress was 3 layers and I had to pay prior to them doing the work and they even asked for a tip upfront too! I left the shop confident everything would turn out as expected, as I assumed the high price would guarantee a job well done. Within a week the dress was ready for pickup and I check the seems before leaving, but do not bother trying on the dress as I trusted they did exactly as we had agreed upon. The seems did not look very nice to me, a touch sloppy and wasn't completely straight, but at the end of the day I knew no one else would be looking closely so I accepted the dress and left. I tried on the dress at home only to find out it was even shorter than where the markings were during the fitting! Even flat-footed without any shoes on, the dress did not touch the ground. It was a disaster once I put my intended high heels on and it was the equivalent of high-waters but with a dress. In a panic I text or email them and even provide photos. They say I could bring it back, but by that point I only had a few days before the wedding and even if they let out the seems, one inch of fabric was not enough when it was missing at least 3 inches! They did go so far as to offering to purchase me another dress and to redo the hemming which I do think was above and beyond in attempting to make it right, but the dress was a special order color and there was no way to get another one in time. I finally spoke to the bride who just didn't want to risk the dress getting more messed up and asked to keep it as-is and the final resolution I received from the business was just a vague offer to discount a future service, no offer to even partially refund me for the poor work that had already been paid for. I ended up having to wear some much lower shoes and just bend my legs a bit in the photos so my dress looked the same length as the other bridesmaids. Overall my experience here was poor and I wouldn't want to risk another special occasion garment coming out not as expected. With so many other shops offering alterations in the area for a similar or cheaper price point I would choose another place.

    Went here a few months ago to get some suits tailored. Tailor job was good, but the service was…read moresome of the worst I've ever experienced and that alone is enough to make sure I never go back. When I dropped my things off, I was told it would be ready and given a range of days to pick it up. I went by the last day in the pickup range, and not everything was ready yet. I grabbed the stuff that was and asked when my last article would be ready. They again gave me a pickup date. I came by on the second pickup date and the suit was still not ready. I was never notified that the timeframe had changed or anything, they just let me show up and wasted my time twice in a row.

    Denim Therapy - sewingalterations - Updated May 2026

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