My family and I really enjoy this mall…read more They have a good mix of higher end shops, and mid range stuff. There's also a lot of food and entertainment options. I really like the walkways too, they are super wide, so even with a ton of people there, I've never felt too crowded.

Parking can be hard…read more Mall itself is ok, can be more organized, less scattered. Value is good for most stores. Service overall is good. Plenty of restaurants. Will come again on a weekday for parking situation.

Plenty of selection and a Nordstrom cafe was right outside…read more Love walking inside it. Prices are good for Nordstrom prices. Changing rooms and bathrooms are clean. Parking maybe difficult on a weekend. Will come again.

Customer Experience Feedback - Nordstrom Fashion Place Mall…read moreOn July 26, 2025, I had the pleasure of meeting Misty, a sales representative at the Nordstrom store in Fashion Place Mall, Salt Lake City. From the moment we met, Misty was an absolute delight--warm, engaging, and professional. The sales team had just completed a beautiful new display of high-end handbags, and Misty approached me with perfect timing, asking if I'd like a closer look. Naturally, I said yes. We connected instantly. I shared with her that I've owned several YSL and Louboutin bags and had never seen such a selection at this location before. Our conversation flowed effortlessly, and it made my shopping experience that much more enjoyable. I ultimately purchased a stunning white Christian Louboutin handbag. Misty asked if she could stay in touch regarding future events or arrivals, and I happily agreed. I also mentioned I was looking for a specific belt featured in the Anniversary Sale book. While it turned out to be a misprint (the AllSaints belt was unavailable), another associate joined us and helped search online until we found what I was looking for. The collaboration was outstanding. Fast forward to the following week--Misty sent me a Nordstrom text message with screenshots of some newly arrived YSL bags. One caught my eye immediately: a gorgeous green bag. As a proud member of Alpha Kappa Alpha Sorority, Incorporated--the first sorority founded by African-American women in the United States--pink and green are especially meaningful to me. On Saturday, August 2, my husband and I returned to Nordstrom. I made my way back to the handbag section and asked to speak with Misty. Though she was with another customer, a different associate kindly helped me take a closer look at the green bag. Once Misty was available, she came right over, and we picked up right where we left off--chatting about the bag, its details, and how perfect it was. And yes, I bought it--two luxury bags in one week! Misty once again provided exceptional service: patient, knowledgeable, and proactive. When she needed help to complete the transaction, she quickly got the assistance required to make the process seamless. I will absolutely continue to ask for Misty whenever I shop at Nordstrom. She is a gem. And I must commend the entire handbag department--every associate I interacted with was professional and helpful. It's a clear reflection of Nordstrom's excellent training and high standards for customer service. Thank you for making each visit a first-class experience. Sincerely,TM

this Macy's is where most of my purchases came from, here during my stay in Utah. my favorite…read moresection is Backstage, on the 3rd floor. i got shirts, pants, cargos, and suits. i loved the ambiance, the service and the buys here

I cannot believe I have been a Macy's shopper for 50 years. I go in today to look for something in…read moremy size one X and was told they no longer have plus size clothes. ! we even named our granddaughter, because of the big stores in New York in San Francisco, where we were resided for six years! I can't tell you how disappointed I am and how I will never again step foot in a Mac

amazing smell in the store and all the associates are very nice. super cute clothing for a good…read moreprice and it always is very versatile their style is like nothing we have at home. so so cute

I bought a pair of expensive pants from Bohme, within a couple months they ripped in the back and a…read morebutton fell off. Asked costumer service if they could do anything for me and they said no. I spent $80 on pants that completely fell apart

I was selling a large collection of magic cards and ended up selling them to this store. They gave…read moreme a great price and the whole process went very smoothly. The store itself is very organized, spacious, and clean. Everyone I interacted with was super friendly as well. I wouldn't hesitate to come back

The service provided at Riftgate was honestly pathetic. The few people working there had no…read moremotivation to do their job, for I watched them hand my cards to trade in off to each employee to take care of until it was handed to a brunette woman, who wreaked of what I could describe as a cod carcass. They took very very long, damaged my cards, and then lowballed me so much that it made me sick to my stomach due to their poor treatment of my belongings.

Customer service is great but the selection is just lazy. It feels like the whole store is a…read morediscount rack, the only sizes you'll ever see are S and XL+ and don't bother if you need actual work clothes. I've gone in a handful of times to see the difference in selections it's constantly a let down.

Levi!!! You are beyond amazing and thank you for finding the million things I was asking for! Store…read moreis super clean and the employees are beyond amazing! Thank you again Levi!!!

I was in Seville Spain shopping at Zara's and I really needed to use a restroom, there are no…read morerestrooms available in Zara's stores for at all. The employee was so rude to me, it was the worst I have ever been treated in my entire life! I will never spend another dime at Zara's department store in any country.

The store refused to honor a return. We followed all the requirements posted on the website but it…read moremade no difference to them. The item was purchased online, new with tags and we had the receipt. I will NEVER EVER shop with Zara again.

Well Madewell! You lost a customer for life. I tried to return one pair of jeans today. I bought…read morethem right before Christmas. They said it's past the 30 days so I'm not allowed to return them. I asked if they can make an exception because I've been too busy to come in. They said absolutely not, they have a strict rule about returns now. I said can I please just exchange them for a different size or do a gift card instead? They said no. So now I'm stuck with jeans that don't fit and I only missed the 30 day return window by a week or so. I've bought so many things from Madewell over the years but I won't anymore since they can't even try to be accommodating.

The workers here are incredibly rude and unprofessional. They stood around gossiping instead of…read moredoing their jobs. I waited forever in line to try something on, and when I finally got to the front, they told me to go to the back of a new line they made after I'd already been waiting. They clearly weren't paying any attention. The whole experience was awful, and I won't ever be shopping here again.

I love this jewelry store so much that I buy from them, even though I don't live in Utah. The…read morecustomer service is impeccable & the quality of the items they sell can't be beat. If you're looking for a place to get a gift for a special someone or if you just want to treat yourself, go here!

We are grateful to the J. Brooks Jewelers team for their professionalism, outstanding customer…read moreservice, and quality craftsmanship. Jamie Branscomb has been the best advisor, offering us expert feedback and suggestions while also communicating timely updates. Thank you for helping us design our perfect engagement ring. We could not be happier!

We are out-of-towners who travel to SLC once every year or so to meet up with some of our absolute…read morebest friends. In 2024, my wife and I decided to take a look at high quality men's clothing at UWM where we met Cody Hoppes. Cody helped us find the most amazing set of suits and shirts that we own. He recognized that my wife was delighted by the shopping and that I was merely tolerating it! He adeptly managed both of us, leaving us with the sense that we were the most important people in the world! Fast forward to 14 Mar 2026... we were back in town for the same reason and decided to call Cody. He acted like we had just spoken to him yesterday! He provided excellent options and helped us with another amazing set of sports coats, shirts and a suit that fits like a glove. Thx for the excellent service and we will for sure be back in a year or so!

UWM Barber Shop located inside UWM Men's Clothing Store:…read more I visited UWM Barber Shop today for the first time since moving here to Salt Lake City, UT for a beard trim and line up. I was in the market for a barber who is a perfectionist, passionate, and performs like he/she is painting a masterpiece. I couldn't be any more picky on barbers as I am very cautious on who works on my beard. After an extensive search with multiple barbers and Barber shops; I came across UWM and saw Jordans picture and his profile. I also searched up his reviews and took notice that there were a lot of outstanding reviews from everyone who was happy with his charismatic personality, good nature, warm hearted, and highly valued detailed perfection in his craft. Jordan did a super amazing job on my beard. I highly recommend Jordan for anyone who wants the job done right and having an outstanding experience which is equally important to me as the trim. Keep up the amazing work Jordan and I will see you in two weeks :)