I love this jewelry store so much that I buy from them, even though I don't live in Utah. The customer service is impeccable & the quality of the items they sell can't be beat. If you're looking for a place to get a gift for a special someone or if you just want to treat yourself, go here! read more

We are grateful to the J. Brooks Jewelers team for their professionalism, outstanding customer service, and quality craftsmanship. Jamie Branscomb has been the best advisor, offering us expert feedback and suggestions while also communicating timely updates. Thank you for helping us design our perfect engagement ring. We could not be happier! read more

J Brooks Jewelers - Watches Near Me - Murray, Utah

I love this jeweler! They have reasonable prices and are invested in helping you keep your jewelry nice. Their customer service is amazing, and the owner is really helpful. We love J Brooks! read more

Richelle was amazing to work with! We walked in on a Saturday morning to try some things on. We had a bad experience at another jeweler who was pressuring us to buy something but she didn't make us feel pressured at all. She was friendly, kind, and knowledgeable. Thanks for making our experience so much better! read more

My partner and I went in to try on engagement rings and we received such wonderful service! Corrie was professional and knowledgeable, answering our many questions and concerns with confidence, and was so willing to let us explore all of the options to help us find the best fit! Overall, she helped make our experience truly special and a memory we will cherish forever! read more

Thank you John, Jamie and Natasha for helping us with this beautiful wedding ring. John was so kind, professional and helpful with all the details and questions we had. John wants to make sure you are totally satisfied with your purchase and will go above and beyond.. even for new out of state customers (Like us). He is honest and knows his stuff! We highly recommend this place and are just SO happy with this beautiful wedding ring!!! Thank you again and again! read more

J Brooks Jewelers - Watches Near Me - Murray, Utah

I absolutely love working with J. Brooks! Jamie is so helpful! Just finished my second purchase from them and I will always use them as my jeweler. Great selection and fair prices. All around great experience! read more

Updated to add, after filling a lawsuit and having several interactions with the owner in which he tried to threaten and intimidate me, leaving me feeling heartbroken and deflated, eventually Natalie stepped in to have me interact with her rather than John. She was as helpful and kind as she could have been, and through her help J. Brooks did eventually compensate me for the replacement cost of my ring. I've since dropped my lawsuit against them. The real kicker was when I found out that the ring could have been resized without ever needing to be melted down in the first place. At this point, what's done is done. I'm grateful that Natalie did her best to make it right, and I'm eager to move on from this saga. read more

A year later, and my wife continues to get daily compliments on custom her ring. Big thanks to Jamie who made it all happen. Couldn't be more pleased with our experience. read more

J Brooks Jewelers - Watches Near Me - Murray, Utah

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Went in today to get help with a watch needing resized. Brooks helped me out and went through the process of taking some links out and making adjustments. The show room was super clean and everyone had masks and sanitizer. It was great to visit and learn more about things happening in the watch industry. I never felt rushed and enjoyed the conversation. Ended up buying a Bell & Ross before I left. Amazing people and great business. This is slowly becoming my go to jeweler. Thanks! read more

I will say the jewelry is beautiful. However, the people working here are extremely rude, snobby and elitist. They treat people so poorly. It is so shameful they should be embarrassed. I don't care how beautiful the jewelry is. I will not support a company who treats their customers how I have been treated as well as others I have spoken to. It is ridiculous, all they care about is money and they size you up depending on the clothes you are wearing. they were impossibly snooty i almost was in denial. it was THAT shocking. they made me feel so bad about myself when really they should feel bad about themselves. they're not even that special of a store to be acting that way. how embarrassing for them. seriously. spend your money elsewhere for a company who actually deserve these people are the worst. and besides there is WAY better jewelry at other reputable jewelry who are kind to their customer with amazing customer service and gorgeous jewelry. you won't find any of that here. J brooks jewelers= negative 100/10 THEY SUCK!!! read more

To say outstanding service would not be saying enough. I had the pleasure of working with Lisa on my engagement ring, fixing, and cleaning, as well as having my husbands watch fixed. Superior workmanship on restoring my ring and making it beautiful like the day I received it. I trusted them wholeheartedly with my very precious stones and they took amazing care of me. Very professional and dedicated to ensuring the customer is happy. Side note- amazing selection in engagement rings, fine jewelry as well as an extensive watch selection. read more

Amazing selection of name brand jewelry that you will not find anywhere else. Purchased my wife's engagement ring here, and other jewelry over the years and LOVE John and his team. I have a tough ring to clean and match the finish that was on it when "new", and they have always been patient and worked with me to ensure top quality. They remain truly interested in me as their customer. 5-Stars! read more

My husband bought me a ring for our anniversary 7 years ago from another jeweler. About 2 years ago I lost a diamond out of the center. When I called to see if the lifetime warranty would cover it being fixed, I was informed the company went out of business and I was "shit out of luck". So I now had a wedding ring that I could no longer wear. My husband heard on the radio that J. Brooks would honor any other companies warranty. So we made the 35 mile drive with our fingers crossed. When we got to the store and told Jamie our situation, she was nothing but helpful. She contacted the owner and made sure they would cover my ring. Thank god they are honoring my warranty with a completely different company. In my eyes that is AMAZING and I am so thankful to this family owned company. I would refer anyone and everyone to these guys. They were so helpful and My husband and I left there just as happy as I was the day he gave me the ring. Thank you J. Brooks you guys are awesome!!! Trina read more

I consigned a few pieces of old jewelry with J Brooks and had to threaten to take them to court to receive the funds from the items that were sold. The items were consigned in July 2016 and were sold prior to Christmas, but when I called in the middle of January I was told the funds wouldn't be available until January 31 (that was not in the consignment agreement I signed). I gave them the benefit of a doubt and waited until yesterday (February 4) to collect funds from the sold items. When I called to arrange to pick up a check I was told I would now have to wait until February 14! They only offered to release the funds to me after I threatened legal action. Their business practices are extremely sketchy to say the least. read more

I have never walked out of j brooks disappointed!! I am in love with every ring here and I thought it was going to be super challenging but with the help from the staff, they helped me find the ring that fit me so perfectly! I love j brooks and will always recommend and buy my jewelry here!! read more

Thank you Lisa & JB for such an extraordinary experience! I genuinely look forward to my next visit. Highly recommended.

J.Brooks is our go-to jeweler in SLC. Their merchandise is the very best: top brands, timeless styles, unparalleled quality. Their sales people are so knowledgeable; ask for Lisa - she's been with them for ages and knows so much about fine jewelry, she can answer any question or point you in the right direction for the perfect gift. My husband goes to J. Brooks for special occasions (anniversaries, bday and Mother's Day) and every piece he's given me from there has been a treasure. read more

I took my Breitling in because it wasn't working properly and also had it cleaned. Perfect is an understatement! My watch came back perfect and looked like it did when I bought it 10 years ago. read more

Great buying experience and they do a great job keeping you updated and know exactly when your rings will be done. Highly recommend.

How often can one say you have a 'personal jeweler'? For over 23 years starting with our 25th anniversary upgrade to my bride's original ring in 1996, to now celebrating our 50th with another upgrade, that is how we have always felt when dealing with John. He not only knows what a 'fun' piece of jewelry should look like and believe me when I say I have bought a number of fun pieces from J Brooks over these 23 years for my bride, daughters and now granddaughter. We have always felt there is no more honest dealer of jewelry than John. In fact, when my daughter's boyfriend asked for my daughter's hand, I recommended he use our "personal jeweler' for this special occasion. While we could have gone anywhere to upgrade her 25th anniversary ring, there is no one we trust more than John. So for this event we flew in from Texas to our 'personal jeweler just so my bride could get her 50th anniversary upgrade that she not only wanted but to ensure that it fit her personality and that is where John truly shines. John does not just sell jewelry, instead he comes alongside the uninformed and creates what I call magical memories that fit the individual which then become family heirlooms. Twice he has taken our older rings from the upgrades and fashioned them into beautiful accessories which only enhances the new ring even more. John and I call it 'continuing the story'. He has grown to be a friend who knows what my bride not only likes but will love which in turn makes my task so much easier to getting the perfect piece of jewelry or as John refers to as a 'fun' piece for her. If you want a personal jeweler who you can trust and will treat you more than just like a customer, then I strongly recommend John of J Brooks. read more

Small location adjacent to Borders on the south side of the street. This place has many premiere watchbrands including Breitling and Tag (no Rolex, however). Staff was incredibly polite and friendly, but not overly pushy for a sale. I declined to make a purchase on my visit but this place will be among the first I contact when I'm ready for the next timepiece for my collection. read more

Jonn and his staff are amazing! I sold them a ring and they were so wonderful to work with. Fast, professional, and very respectful offer. I would deal with them again in a heartbeat! read more

I have loved my experience when dealing with John and his staff at JBrooks. I have been a customer of John's for more that 15 years and he has always taken a sincere approach when earning our business. John does a wonderful job of finding the best value to fit our specific needs and wants and is always willing to go the extra distance in making sure you are 100% comfortably with the investment we are making. We have also done some customs work and the results were better then expected. Before I finalize any deal with him, I will talk to other jewelers, search the internet, and every time the price (apples to apples) is better at JBrooks and you know they will always be there is any issues ever come up. Do yourself a favor, if you're looking for jewelry and stop by, it's a completely different experience. read more

I recently purchased an engagement ring for my partner from J Brooks Jewelers. My experience with them was absolutely wonderful. John and his staff were incredibly kind and inviting to me and my partner. They have a surprisingly extensive collection of unique bands for men. Not only did they assist me in finding the perfect ring for my partner, but also went out of their way to make sure it arrived in time for the proposal on New Year's Eve. My partner loved the ring immediately, and ended up purchasing my ring from them as well. The staff at J Brooks is incredibly knowledgeable and will treat you like family. read more

Excellent customer service! J. Brooks provided us with the best jewelry purchasing experience we've ever had! I live out of state, so I was initially apprehensive about making a large purchase sight unseen. However, Trudy Tracy made the process easy, fun, and very informative! She is knowledgeable, attentive, honest, and goes above and beyond to ensure you get exactly what you want. All of these things while respecting your budget! Never once did I feel pressured or obligated to purchase a piece I didn't like. My husband was unsure and thought I was crazy when I presented him with a ring from a jeweler 1300 miles away that I had never met. However, after one video call with Trudy, he felt the same way I did. We had my ring in hand the NEXT DAY! J. Brooks is now our jeweler for life! I cannot wait to continue to work with Trudy over the years to build my jewelry collection. They are a family owned and operated business that make you feel like you are part of their family. You cannot put a price on that! I cannot say enough wonderful things about Trudy and J. Brooks! 110% recommend, no matter how far away you live! read more

I recently had the pleasure of doing business with J. Brooks Jewelers as I had some jewelry that needed repair. I had several strands of pearls that my wife adores but had worn them out and they needed to be restrung. I also had a men's bracelet that had a loose clasp and a gold chain in need of repair. Additionally, we had some assorted gold jewelry that we no longer wanted. I was greeted by one of their very friendly associates who was very attentive and patient as I spilled all of these items out onto the counter and explained what I wanted done. The owner, John Brooks came out and personally inspected all the Items that were no longer wanted and quoted me a very fair price that he allowed to be credited toward the repairs of the other items. I can't remember the last time I felt treated so fairly. The repairs were done in a timely manner and much to my satisfaction. I now feel like I have a Jeweler that I trust and can count on. I highly recommend them for all of your jewelry needs! read more

J.Brooks is a non-pushy, friendly jeweler that combines good design and excellent customer service. I bought a larger diamond and new guard rings from them for my wedding set. Trudy was very helpful and showed me what really enhanced the original setting. I've also taken pieces in to be appraised, and find they are thorough and honest. In checking out one of my rings (purchased elsewhere) they explained to me why I'd overpaid. I would trust their judgment on any jewelry purchase. Absolutely the best. read more