Clothes are cute, but policy isn't super great! I personally don't like in store credit as a form…read moreof repayment, but if you find something that you can't live without then sure invest in the item. Overall cute store, a little pricey, but great quality. I'm giving it four stars because the girls in the store didn't say a single word to my sister and I. Keep in mind we're both Latino, but when other white girls walked in they were greeted. I usually don't think about the race issue a ton, but I definitely felt ignored. I will be back because some clothes are worth spending money on, but I'll have to do it with anticipation of what items I'll be looking for, that way I don't feel out of place or ignored by the girls in the store.

Wasn't very impressed with the selection. It looked promising from the outside but the options…read morewere limited and not very good size selection. I only saw a couple things I wa interested in but they didnt have them in my size.

Bella Ella is such a cute little boutique. They have traditional boutique-y clothes -- dresses,…read morejeans, shirts, shoes, jewelry, etc. I went inside to look for a dress to wear to a wedding, and though I didn't find one, I found other cute items that I would have been interested in on a different day! The service was not good at all. The entire time we were in the store, we were the only customers, and there was one employee. The employee didn't say anything to us the entire time we were in the store. I understand getting ignored when the store is busy, but there is no excuse for why we weren't greeted or asked if we needed assistance. Overall, cute store! I might go back another day when I'm not looking for something specific. However, I was very disappointed in the customer service.

Awful!!! The clothes are falling apart and customer service is rude, dismissive and they lie! No…read morewonder they have F ratings on the BBB all locations! BEWARE!!!

Had the chance to get to know this company through the course of their nomination for EY's 2019…read moreEntrepreneur of the Year program--they were named as Utah Region finalists for 2019! The mission of the company is their main priority and to accomplish that mission they first need to learn the skills of the craftsmen and women from around the world. Then they take those textiles and products and produce some of the most interesting and unique bags (and accessories) on the market. This combination provides a new market place to these artisans and producers who otherwise may only have access to tourists that come through their local market places. With Nena & Co their textiles and fabrics have world-wide reach and produce higher returns back to artisans. Go check out some of the YouTube testimonials and packing videos uploaded by their customers and, if you get the chance, grab yourself a bag of your own! You will see in no time why they have such a loyal and dedicated following.

I was a loyal supporter of this brand since 2016. It was great in the beginning. The original CDB…read morewas so popular it was hard to score. But, over the course of the years it stated to become more marketed. New styles are introduced weekly not making it so unique anymore. My last purchase was on sale. The leather has a very plastic feel to it all around. It's making me wonderful if it was a bag with quality control issues. I can't even return it. It's hit or miss now and overpriced. I want the Artisans to be paid fairly but I just don't like the bag styles now and the overall direction of the company.

You'll discover an array of well-crafted suitcases here, complemented by a staff eager to assist in…read moreselecting the ideal suitcase and accessories for your travels. Amidst the autumnal hues, the newest style suitcase feature a combination lock accessible to the TSA. Which I thought was pretty cool. I initially sought a crossbody bag, but ultimately opted for a folding backpack. The staff showcased exceptional friendliness and extensive knowledge. Conveniently located within the outlet mall near the freeway exit you can't miss it.

The Samsonite product is quality. The service provided at this location was less than stellar. I…read morecontacted Samosonite support which quickly responded to my request to have a piece of luggage that needed to be repaired. As part of the process I took the luggage to the location in Lehi, Utah and explained to the clerk that I was here on business and would be needing the item repaired and returned back to me in Utah by 9/4. Since it was a Saturday It would be shipped until Monday, and stated would she please rush this shipment in order to me the turnaround time. She happily stated yes and we notated the document as such. In checking the status on Wednesday with the repair facility, they showed no record of receipt so I called back to inquire about the tracking number. Emily initially stated that they do not keep record of the shipment, although I have a document that shows where the tracking information would be kept. She then, after my insistence to find it was able to locate the tracking number. I look up the information and it shows arrival via ground shipping on Friday night this week. With that being the case the delivery will not be able to see the request. Frustrated with this, I contacted the Store Manager who was less than responsive nor understanding about the dilemma. Rather than listen and be emphatic, he was quick to state, "well we took care of shipping as a service for you" vs. actually taking the time to listen to the problem. I understand that the location mailed the item for me, but had I known that they would not rush it as I had asked and that we would make the deadline I could have mailed it express myself. Its business like this that continues to disappoint and impact my view of retail as we know it. The problem is not the manufacturer here, rather at the local level when you find that a manager would rather be right than acknowledge that a misstep might have been made and act or try and remedy the problem.

Shelle was fantastic and had the patience of a saint! I live in California and go to visit my…read moreniece in Provo once a year. I took her shopping there for a belated Christmas gift. We went to this store in American Fork specifically she said the ones closer to her didn't carry anything in her size. I wasn't planning to buy myself anything, but everything was so cute, and the prices were so good that I couldn't help myself! Shelle was beyond generous with her time, and was remarkably helpful and patient. We both ended up buying a bunch of stuff and we are already looking forward to coming back next year. This is going to be a pilgrimage destination from now on. Shelle was the most attentive and kind salesperson I have ever met. She even helped us find where we were going to have lunch (great recommendation, by the way, thank you!). We will absolutely be back. And, slightly off topic, I look so cute in my new clothes. Lots of compliments. Shelle quickly figured out my style and preferences and helped me find some really great stuff. I don't think I've ever left a clothing store review before, and I'm super busy with two jobs and law school, but this place, and Shelle specifically, was worth taking the time to write this review.

Great place to go to buy your wife, girlfriend, or someone special their next gift!! If you're in…read morethe store ask for Karen for help to get the best service possible.

They were at the state fair today, and I got a long shirt for $16 total…read more It's a really cute design, pink with flowers. They had a nice selection at the fair, and all of them were super cute! Some were one the reasonable side with the price, others were a bit high. But nonetheless by cousin and I got a pew pieces because they were quite cute!

I was on my way to Walmart next door to Cozy when this boutiques' outdoor clothing rack caught my…read moreattention. Immediately I found a dress I fell in love with, only $20. Then the short t-shirts caught my attention, only $4 and perfect for wearing under thin strap dresses for modesty. The models in the window had the cutest skirts on and before I know it I am looking at every skirt and dress in the store. This store is owned by a kind lady who has owned the store for twenty years. The owner helped me get different sizes and seemed okay with me going into the dressing room at least eight times over a two hour period. I ending up buying so many new skirts and dresses, I'm thrilled as I needed a new Sunday wardrobe. I can't wait to come back when new inventory comes in. Dresses and skirts are about $20-$40, tops $8 and up. They also have some temple dresses and plus size options. The fabric is beautiful, I don't think anything is cheaply made and everything is fairly priced. I brought my sister back here and we both got so many dresses!

They get 4 stars for the super cute clothes. We spent over an hour in here shopping for school…read moreclothes. The ladies were helpful at first. Got us a fitting room, to put the pile of clothes my oldest daughter was getting. Now the clothes are super cute! My issues were one: 1. sizes. Things seem to sell out quick and there were not a lot of sizes. We would have bought more but they didn't have her size, it has already sold out. 2. Price tags were not marked correctly. 3. Check out. She double rang, left several sensors and almost forgot to give my card back. I bring up the sensors cause I live out of state, and that would have really sucked! 4. Back to the sizes, We ended up having to 6 different stores to get sizes we needed. 5. Returns - one of the items ripped in one day. I brought back 4 day later with receipt. That store didn't have the size, and sent me to another store. The other store gave me beef about the return because I didn't have the tag, but I had the receipt. Also I needed to exchange one dress. And guess what, I had to go to another store to get that size. AND the dress had gone on sale, but they told me I couldn't have a price adjustment, and it had been less than a week. But the clothes are super cute.

I was shopping here yesterday to buy some clothing because I will be serving a mission for The…read moreChurch of Jesus Christ of Latter. The clothing selection was boundless, even the clearance section was full of great items. I'm happy to say that I got almost all the clothes that I needed and at a great price (they were having a sale on all their shirts). I also want to comment on the amazing customer service! I really couldn't have had a more amazing experience at this store if it weren't for the employees there helping me! They were friendly to greet us when we came in, they helped pick out clothes that I might have liked, and they were overall very friendly and were willing put in their input on the outfits that I chose. It was seriously like I was shopping with friends and I couldn't have asked for more. I absolutely appreciate the time and the hard work, it had totally made my day! If you're looking for great clothes and a great experience, this is the place to go!

Permanently out of business as reported by the BBB and my site reconnaissance. Don't bother:(read more

I ordered a pair of boots from this company from Sears and received the boots in about a week. No…read moreproblems with shipping or anything. However, when I received the boots, they were huge around my calves. After measuring them, they were 3 inches bigger around the calves than stated on the website. When I tried to return them, I was responsible for the $20 shipping for the boots and was refused any sort of repayment or prepaid shipping even though this was an error in their measurements. Bottom line: if you need to return any sort of item, even if it is completely their fault, expect to lose money. DO NOT SHOP HERE. Update: Instead of refunding me for the boots, like I asked several times, they sent me a new pair of oversized boots. Please do not shop here. Awful customer service and very frustrating to deal with.

Angel was amazing! I had never tried on dresses before and she was so patient and knew what she was…read moredoing. She helped me to understand what I liked and what I felt beautiful in. I didn't end up finding my dress there but because of her help I knew what to look for and found my dress! Thank you so much Angel!

I live in Scottsdale, Arizona and my church is Catholic ---more traditional Catholic, so many of us…read morewomen wear dresses and veils to Mass. I am 36 years old and knew I wanted a modest dress. When I met with the planners at the church, they shared with me the Wedding Policy which included some tips for brides on modesty. In it, there were three websites for examples of modest wedding gowns, which I found very helpful. One of the websites was for Moments Made. I was surprised to see how many of the dresses I loved on their website! However, I was bummed to see they were not local to Arizona. But fortunately for me, I travel to Salt Lake City often for work and already had a trip planned there. I was SO excited to book an evening appointment at Moments Made while I was there for work. I went in on a Tuesday evening and pretty much had the entire place to myself. My consultant, Amber, was SO helpful. She made me feel like a princess, ensured she had a grasp of what I was looking for. And luckily, I had already obsessed over the website enough where I had about 8 dresses picked out. We tried on many of them and (as I'm sure happens with most brides), the one I thought would be the top contender wasn't really jiving with me. Towards the end of my appt, I was torn between two dresses. Amber was patient with me and allowed me to try both on again and spend quite a bit of time in each. She even dressed me up with a veil, had me hold flowers, put on jewelry, etc. It really helped to be able to see the whole look come together. What I appreciate most is how thoughtful she was in helping me narrow it down. She could tell I was very torn and I didn't have any family or friends present with me to help make the decision. She asked me "What do you NOT like about each dress?" I told her for Dress #1, I didn't like that it was sparkly and it was a bit too heavy. For Dress #2, I told her that I didn't like that it was V-Neck (I wanted sweetheart) and I wanted it to have a tad fuller of a skirt for an A-line dress. Very quickly, she was able to show me that Dress #2 could be altered to make it sweetheart and also add layers underneath to make it a fuller skirt. On the contrary, it would be pretty impossible to remove the sparkles off of Dress #1. And just like that, I had my answer and was able to to say "yes" to the dress! Amber also helped me to try to find a local seamstress in Arizona (I ended up going with someone else, but still appreciated her going out of her way). She also picked out a veil and earrings for me that looked really nice. I figured "Oh well I'll buy them and probably end up getting something else later on." But sure enough, those were the earrings I ended up wearing on my wedding day! I also got a store credit for buying the dress and was able to buy some nice sweaters while I was in store as well. Surprisingly, as someone who is very fickle (especially with fashion), I am shocked to say that I purchased my dress in October, got married in June and NEVER once did I waver on purchasing this dress. It was so perfect for me and I got so many compliments on it. I look back at the pictures now and feel like it is a timeless, classic dress. I felt so beautiful in it and am very grateful to Amber for helping me narrow down the perfect dress for my big day!