Clothes/Gear: A- I bought the Men's Demaree 800 Fill Down…read moreJacket here last year and have loved it ever since. It keeps me warm in cool weather and freezing cold weather, but I'm also able to wear this jacket in sweatshirt type weather without overheating. So if you don't know by now, I love my jacket. The clothing line is kinda limited to jackets and warmer clothing, but they are emerging with shirts, shorts, and pants. However, their jackets are their bread and butter. They have awesome colors and different styles of jackets. Last time I checked they had some amazing looking, bright, 100% polyester hiking/running shirts for sale that I want to buy. Most down jackets come with a stuff pouch for packing and camping. Everything in their store has a 100% manufacture guaranteed: "We design our products for quality, performance, and sustainability. We will repair or replace any product we make with a manufacturing defect, free of charge." Service: A The store is great, with helpful employees. You'll probably be greeted and welcomed to the store and asked if they can help you with anything. When I bought my jacket the zipper had some issues so they took back my jacket after examining it and sent a new one to my house. Price: A- You might spend $100 on a jacket, but you will be warm and comfortable for the entire Winter and the Winters to come. I have other jackets, but I always find myself wearing my GoLite 800 fill down jacket. These product are 100% worth the price, I'd say you are even getting a steal of a deal. I am completely satisfied with my purchase, the price I paid, and how comfortable I am in my jacket.

I used to live in Cedar Hills for 25 years and Recreation Outlet was my most frequently shopped…read morestore in that area. If I needed the name brand stuff (boots, hiking shoes, outdoor wear, coats) I would go down to Sportsman Warehouse. I like Rec Outlet because I can get warm winter pants for cheap and same with gloves and stocking cap , long sleave shirts etc.. Just buy most stuff in bins and then on sale racks and you can get decent stuff for cheap.

I am into hiking so thought I would check them out. I asked if they had any shoelaces and was told…read moreby the girl behind the counter- nope. I walked over to the small boot/shoe section, and low and behold- shoelaces. This place is very picked over, looks like an an unorganized garage sale, and the prices aren't much better than REI. The guy and girl behind the counter were too busy playing with their phones to help anybody. I really don't know how this place stays in business. Don't bother stopping here. Order online or go to REI instead. You will have a much better shopping experience somewhere else.

The variety of brands (Mountain Hardwear, etc.) and the great customer service is excellent…read more Ingelisa took time to understand what I was looking for and showed me the available options. Her knowledge of the gear and personal help was outstanding. I have already let several friends know the bargains available at this Columbia outlet stort.

Had the best customer service experience ever. Was given the run around over the phone and at a…read moredifferent location. The associate here used common sense and made my return effortless Please retain this associate! Promote and pay people that build your brand equity and provide exceptional service!!

This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

Wow I was really impressed with all the brand names they carry here!…read more Grand opening day and it was packed (like Christmas!) and they had employees passing out free Sierra (reusable) shopping bags that included a frisbee and a keychain! The shopping and variety here was a great experience!

This store is okay. Nothing to rave about. It's pretty messy and disorganized. Merchandise is…read morethrown around everywhere. Thought they would have more fitness items and they hardly had any. It's mostly clothing. The items weren't anything I would buy in the clothing section. Maybe would come back if I needed a yoga mat but that's about it.

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.

I really wanted to like their face masks...bought two masks (carbon fiber and patriot) and they…read moredidn't match what is represented on their website. They put pleats in the side of the masks so they are smaller on the sides than shown on their website. They barely fit over my chin and jaw line. I sent them an email with photos and asked for masks without the side pleats...AS SHOWN ON THEIR WEBSITE, AND AS SHOWN IN THEIR VIDEO...so they will fit my face better. They DECLINED stating they can not make modifications to the face masks...which leads me to believe some else is making their masks. But they offered to refund my purchase if I ship the masks back, which I did, and I got my refund. What a waste of time and money (return shipping). I hate it when businesses misrepresent their products. I just think people should know before they purchase... if you have an average to small face structure then these face masks will probably be fine. But if you have a larger face structure, these masks won't fit properly (as shown on their website) unless the pleat is removed...which they won't. Good luck...

From the owner: Alpine Innovations manufactures high quality outdoor gear and accessories.read more