Outstanding service from start to finish! Within just two…read moremonths, we had three of our cars serviced at Haney's Automotive, and every single experience was excellent. Jay and his team went above and beyond with their attention to detail, personalized service, and incredibly fast turnaround times. What really set them apart was how well they took care of us when we were in a bind--they even picked up, towed, and dropped off one of our cars when we weren't able to get it there or pick it up ourselves. That level of care and convenience is rare these days. Jay and his team truly made the entire process easy and stress-free. I would highly recommend Haney's Automotive to any and all of our friends and family without hesitation.

New location looks fantastic, and the staff is always helpful, informative, and accommodating. My…read morefamily's been going here for a long time and they've always been great.

Love this business!! They are always so honest and trustworthy!! They are fast and reliable!!…read moreHighly recommend them!!!!

My brother and I were passing through town on a road trip & had some car trouble. We stopped in to…read moreask if they had availability that day. The worker was unfriendly and abrupt. When we learned they couldn't service the car then, we asked if they knew of any places nearby...since we aren't familiar with the area. He just shrugged and said to just 'call around'. Extremely unhelpful. Thanks for nothing.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

Our car needed a new radio and repairs and these guys were the best. They sent us updates and…read morepictures with issues so we had a better understanding of what our issue were and how much it would cost. They even ordered a radio for us, installed it, realized that one wouldnt work, and got us a car play for no additional costs. As long as we live here they have a forever customer in us.

I've been here a few times, and I held off on a review until now because I was waiting for…read moresomething negative to happen (as it often does with mechanics). But there's nothing negative to report! This place has helped me out with everything from minor (and cheap) concerns to body damage and engine issues. They always give me a fair estimate (I've shopped around) and the work is always done surprisingly quickly. The past two times they even threw in some work without charging me (like a tire rotation or free diagnostic for a check engine light). And they were great at dealing with my insurance company and helping things to move smoothly and quickly after an accident. It's got that family business atmosphere, and you always interact with the same people, which helps with the trust-building. Even my uhaul rental experience was overly positive! There's the cutest little chihuaha hanging around, too. I highly recommend Rich's for any mechanic work or uhaul rental. I'm moving out of state and leaving this mechanic I trust truly disappoints me.

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Staff very friendly. Honest reliable business. Always gets our cars in fast. great prices …read more Would highly recommend this auto repair shop Been here about 10 years now. Would not go any where else

Unfortunately, we had a HORRIBLE experience at this place. This review is not based on service but…read moreon how they treat non English speakers. I was speaking Spanish with my father while waiting and we were berrated and basically asked to leave if we continue to speak Spanish. We were not talking to him we were not talking about him, but instead of asking he just took it upon himself to be rude, disrespectful (specially to my father who is elderly and a veteran), and threatening. Needless to say, we would not be returning to this place, and if you speak any language than English, I suggest you stay away from this place as well.

Worst service ever. Had it there two weeks before they even ordered parts, then one (long-winded)…read moreexcuse after another and six weeks later my car was finally done but the guy seemed to get some sadistic pleasure from delaying it further so three days after it was "done" he finally let us pick it up. If you can possibly avoid this place, do yourself a favor and find somewhere else to take your car.

my experience with coleslaw collisions of Saratogs was that i could hope for. The team provided me…read morewith top of then line service and friendlyness.I'm totally satisfied with the way they handled my repairs and most of all myself.Great place to go to if you're car in need of some love and care. Wonderful personnel .Thank you all! Joyce P.

Friendly people, plenty of room and plenty of mechanics. Very fair no surprises on the cost of…read morerepairs they use quality parts.

i just returned from KisKis and felt compelled to write a review. I'm a woman attending UAlbany,…read moreoriginally from Queens, so I'm far from home. Recently, my car started making a clicking noise, which eventually sounded like nearby construction. In a panic, I called my uncle, a mechanic, who listed off expensive possible issues. I first went to Wallace Auto Shop, nearby, since I was nervous about driving it. They quoted $900 to replace the A/C compressor. With my uncle on the phone, he suggested a cheaper fix--a shorter belt--but they refused, which is no problem. My uncle then called KisKis, and Michael assured me I could come in. Already stressed, Michael reassured me that I wouldn't leave until it was fixed. As a graduate student with tight finances, I feared the worst, but the final cost was only $165. I was so relieved, and Michael, seeing me upset, treated me like his own daughter. The kindness and service were exceptional, and I'll definitely return if anything happens to my car.