Having your car stop on the side of the road in an unfamiliar area is a scary and unpleasant…read morefeeling. This is what happened to my daughter. My husband and I called 1st Class Towing for help this morning. Dan, who answered our call was super helpful and caring and dispatched a tow truck for us right away. Dave arrived promptly and communicated with my husband to arrange the car to be taken to a repair shop. He was also very kind, friendly, and helpful. Price was very reasonable too. Thank you Dan and Dave for making our experience pleasant, easy and smooth.

Works for Arapahoe County Sheriff's office. Disputing tow and impound fees due to unlawful arrest…read more Donated my Jeep Liberty to Salvation army.

Amazing company! Super professional staff! Would definitely recommend them to anyone! Valentin has…read morethe best customer service skills in the industry. Will definitely use them again.

Great service for the Greenwood Village and surrounding areas! New truck and friendly service…read more Thanks!

I did a review for this place last night and gave them 5 stars as the guy was exceptionally nice…read more Now I know why. He totally broke our grill guard and never said a word.

Amazing response after we had an accident with our car. The tow truck driver was helpful and…read moreaccommodating; as we were both in shock.

I highly recommend this location as they helped me with finding an issue after having my…read moretransmission replaced at a different vendor. They worked with me in getting me in as quickly as possible. I will go back.

I am not writing this review seeking any monetary resolution. I'm sharing this experience because…read morethe fear tactics, story changes, and manipulative behavior used by the shop manager Josh to cover what was likely an honest mistake at the time. What started as a simple oil change on my 2023 VW Atlas at 55,800 miles turned into a $500 bill and one of the most unprofessional customer experiences I've ever had. During my inspection, Pride flagged both my front and rear differentials as contaminated, showing me photos of fluid samples in paper cups. They told me the fluid was too dark, warned me it could cut my car's value in half if I wasn't under warranty, and said it was a VW-only service they couldn't perform. They told me to get to a dealership asap and to not delay. This was a Friday at 5:30 PM. I was at VW when they opened Monday at 8:00 AM. VW informed me the fluid in question is gear oil. It is naturally dark. That is its normal color. Pride created urgency and alarm over fluid that was behaving exactly as it should. The rear differential service I had done was based solely on the concern Pride raised, which VW confirmed was unfounded following the inspection Pride themselves recommended. As for the front differential, Pride accessed it during the inspection and compromised the plug in the process. VW informed me that once that plug is removed, a fluid service is mandatory with no option to decline. I was forced into a service on a component with no documented issue, solely because Pride accessed a system they admitted they couldn't service and didn't have the parts or fluid for. When I called to understand what happened, shop manager Josh was condescending and dismissive, telling me he was "glad VW serviced what was obviously a needed service." It wasn't due for another 4,200 miles. He then left a voicemail insisting they did nothing wrong, that the dealership was screwing me over, and asked me to remove my review before I had even posted one, as I was still trying to understand what happened. He claimed they only accessed the rear via a check plug and never touched the front. He then texted me claiming the front differential is sealed and that VW was selling me an unnecessary service, while embedding Pride's own inspection report in that same text showing a photo of front differential fluid in a paper cup labeled as contaminated. I replied asking "How'd we get this for the front?" He never responded. There is no innocent explanation for how Pride obtained a fluid sample from a system they claim they never accessed. Either they accessed it without the knowledge or equipment to do so safely, or they fabricated the finding entirely. What pushed this from frustrating to unacceptable: I never told Josh which dealership I went to. He called every VW dealership in the Denver metro area until he found the one I was at, then called and berated their service staff. VW confirmed this to me directly when I picked up my car. Josh claimed VW was ripping me off. If that's true, why was my entire $500 bill limited to servicing what Pride should not have accessed? On top of everything else, Pride flagged my battery as failing and recommended a nearly $400 replacement. VW tested it and confirmed it is in perfect condition. Not a single additional repair was recommended or sold to me at the dealership. I have the inspection report, voicemail, text exchange, and VW invoice to document.

Today I had Kristy come pick my Navigator up after the electrical system conked out. She was there…read morewithi. 15 minutes, hooked it up quickly & easily, and went above & beyond by dropping me off at home. 3rd time we have called them and its been the same great experience each time. 720-737-9118 is the number to call when you need a tow. They even came out and changed a flat tire. Great company, great service.

The guy that came was so detail and very helpful.. saved me a lot of $ for getting my son's truck…read moreopen so I would jumpstart the truck. Reliable and professional very helpful..Thank you

Called to get my daughter's car towed. Service connected me to someone who hung up on me. May not…read moreeven be a real company. I'd pass on this one...

unfortunately, I am still having a bad experience, I have already paid in full for the job and…read morestill have not had my job completed started in March and now I am able to get in touch with anybody. they still owe me about 1200 worth of work. what seemed like a great idea and help a small business owner , has turned into a nightmare. Overall stated they were going through some issues, and i have been more than patient. the most professional thing to do would be to answer the phone and discuss

I just saved a trip to Elkhart!!…read more We live in a Thor Palazzo RV full time. We've been stranded multiple times because we couldn't get our right (kitchen) slide to retract. We discussed this with Thor and they suggested we come back to the factory to get it addressed. We couldn't decide if it was alignment our the controller. With winter, we opted to deal with it until spring. Over the past 4 weeks, we were again stranded 3 times. The first time, Thor service gave us a tip on reversing the wiring at the controller (under the right side bay). That worked and got us on the road. The next stop had the same issue and again we were stranded. A local mechanic showed me a process to override the controller and again got us on the road. We recently hit Denver for two weeks so I began looking for a way to get it fixed. After three calls to Lazy Days RV which were never returned, I talked to a Overall RV. They were helping me with a frozen valve in the water bay. Turns out the tech was the owner...he and his partner did slide alignments at Camping World for years. They looked at my slide and measured the alignment. I was off by more the 1 1/2 inches, top to bottom putting a strain on the motors and the controller. They gave me an estimate to fix it on site. The cost to drive to Elkhart IN along with continued frustration made my decision easy... two hours later, they aligned the slide, checked the controller and motors, lubbedd the tracks, checked the rollers and tested the slide at least 8 times. They ended their appointment by telling me they reduced my expense by $200! Because only one end of the slide was off track, their labor was less... Oh and they did this work on New Year's Day! A huge shout out to Overall RV Service in Denver CO. They walked me through every step of the process so I would understand what they were doing and how I could keep up with maintenance going forward. They never said a negative word about Thor or the Palazzo and demonstrated a strong knowledge of the rig and systems. Awesome job and keeps us on the road! We love our Palazzo. There are things I can and cannot do on my own. When we find a good technician and honest business, we do our best to let the folks know. If in this area and need help, give them a call... I'm back on the road tomorrow!! Happy New Year!