I needed my son's suit altered on short notice, and they were able to complete it within just three…read moredays. The service was excellent, and the price was very reasonable. I will definitely return for future alterations and highly recommend them.

horrible I paid to get my son's Jacket zipper fixed cost $45 they fixed it with the wrong color…read morezipper I told them I was told they would order the correct zipper and call me when ready instead they kept my sons jacket for another week then called me and said they can't find matching zipper and the person who was fixing it said they never said they would find me one so I need to pick up my jacket then when I ask them to put the zipper they took off back on they want to charge me again

Very efficient! Excellent customer service. service with a smile! Quality seamstress!!read more

Best service on time and always perfect. I started going to…read morethem this year and they are going to be my favorite Dry Cleaner

Brought my coat here for dry cleaning and had a very disappointing experience…read more When I picked it up, the leather collar was stiff, puckered, wrinkled, and had darkened along the edges. I pointed this out to the employee, who told me that happens when leather gets old. However, this coat was new and did not look like this when I dropped it off. While inspecting the coat further, I also noticed that one of the buttons was broken. When I mentioned it, I was told that I should contact the coat manufacturer to have it fixed. At no point was any solution offered or attempt made to address the damage. The response was dismissive and the customer service was very disappointing. I understand that issues can sometimes happen during cleaning, but I would have appreciated acknowledgment of the problem and an effort to resolve it.

The guy at the front was unfriendly and unwilling to help me with scheduling an appointment for…read morealterations .. and kept repeating himself but not being clear it's disappointing concerning I was referred there.

They'll pick up and drop off your laundry for free. I have a lot of large blankets, comforters, and…read morecoverlets. It's the best way for me and the price is worth the time I save not sitting there doing nothing but watching my stuff washing. They do a really good job. I've used them three times so far and the outcome has been consistent. Would recommend.

The business takes debit cards which is useful as I never carry cash on me, especially in Antioch…read more It's quiet and the workers are friendly. One thing is that sometimes a lot of machines need work on them as they can be out of service at times.

Been using their services for years without a single complaint or lost piece of dry cleaning. They…read moreare pleasant and the prices are fair. BONUS: they are just a few doors down from a bar and Al's Donuts

This is a decent cleaners and they do an average job. Make sure you bring items in at 8 for the one…read morehour service. The people a pleasant but the location is off to the side.

IRS Cleaners was one of the best places in Brentwood for clothing repair. However, it is no longer…read moreowned by the same people, and the quality has decreased. That's the short version. So, if you'd like the story, here it goes: On April 8th, I dropped off a pair of work pants for drycleaning, and a "tear in the knee" repair. The pants were supposed to be ready on April 15. I attempted to pick them up on April 16 or 17 and was told they were not ready. Their regular repair person was out, and they shipped the pants to Tracy. I thought that was odd because typically the work was done at IRS. They told me to come back in another week. I returned April 22, found an incorrect glue repair was done on the pocket, and there was still a hole in the knee. The pants had not been drycleaned and they were just sitting on the repair person's counter. The employee refunded the $10 repair, but the problem was not fixed after two weeks, and now I still needed to get the hole repaired. She told me the repair person would be back later that day and would fix the hole. I left the pants and a couple hours later the hole was repaired. But, I had a glue problem. So, the experience was frustrating, and I asked to speak to the owner about it. The employee stated I had to call the Tracy Park Avenue Cleaners and ask for Mike, the owner. I called and was transferred to the manager, Manani. Manani told me I was not allowed to speak to the owner and that she handled all business-related issues. I told Manani IRS had done the wrong repair, left white glue all over the pocket (and drops on the pant legs), didn't dry clean the pants, and didn't even repair the ripped knee until I pointed out the mistake. She told me to send in the pants through Park Avenue Cleaners in Brentwood (another one of their stores) to the Tracy store. So, at this point, I've been to IRS three times, and now I'm heading to Park Avenue Cleaners. My next available errand day was April 29; I dropped them off with a pickup of May 2. So, here's the end of the story, and why I'm writing a review for Brentwood residents. Manani calls me up and tells me there's nothing she can do about leaving glue all over the pants. She then tells me I'm lucky because they did the repair free of charge. And then she says, "You can decide how you want to move forward", as if we're entering some sort of legal battle. I felt like I was dealing with a faceless corporation, and that's what this place has become.

Stay away from this cleaner at all costs. Zero stars…read more I brought my two formal drapery panels to be dry cleaned. When I got them home and rehung, it was clear that IRS laundered my panels instead of dry cleaning. The panels shrunk in length more than six inches, 7 1/2 to be exact, are extremely wrinkled and the lining is pulling apart from the fabric. I called and spoke to Maria, who told me that the panels were sent out, off-site so she had no idea if these were laundered. I asked her to please find out and let me know. She called me back to tell me the person she spoke to at the cleaning facility also couldn't tell her how these were cleaned. Offered me bringing them back to be stretched possibly. I told her I didn't think they can stretch my fabric more than six inches. I offered to send pictures to her which I did so she can see how bad these shrunk and haven't heard back. I then e mailed management at info@irscleaners.com with photos and haven't heard back. My drapery is ruined, and my concerns are falling on deaf ears. This is not a way to run a business. Stay away!

I have been coming here for over 3 years and they always deliver excellent customer service on top…read moreof excellent work.

Good service good attitude my clothes was back to fresh clean good had no issues clean placeread more

I Have Been To Several Alterations All Over The City Of San Francisco... I Came Here Only Once Just…read moreTo Have My 2017 NBA FINALS CHAMPIONS PATCH Stitched On & Resized My Navy Blue Champion Sweatpant... So That I Will Be Ready To Participate In My Very 1st Goldenstate 5k Race!!!! This Perfect Dry & Alterations Place Is A Good Place To Go To & The Young Lady Who Stitched Up My 2017 NBA FINALS CHAMPIONS PATCH & Resized My Navy Blue Champion Sweatpant, & Did A Gʻõôḍ Jô!!!!

Brought a couple dresses here to get hemmed for a wedding. Customer service was nice, but they did…read moretell me my dress was a lot of work and hard to deal with. I needed it hemmed so i didnt have much of a choice. My dress was chiffon so i did hear that that fabric was hard to sew. Oh well, needed it anyway. Came out to about $200 just for my dress.... I came here thinking it was reasonably priced but boy did i make a mistake choosing this dress. Also paid for my daughter's dress to get taken in. It took about 3 weeks and i picked it up the day before the wedding. So when wedding day came, i noticed it looked like there was no adjustments made on her dress. More than an inch of extra material and to me, it looked the same as when i brought it in. Again, had no choice so she wore it. But i spent over $300 in services and it was a bit underwhelming. I do want to add that my dress was done excellent and even if it was "difficult to deal with", it was very well hemmed. I probably would not return because it wasnt the closest to me, and the experience was just alright. Not terrible, but not the greatest.

Zero stars for sure ruined like 4 pair of my pants. Saddening I ring my black jeans to the…read morecleansers to get dry cleaned and it looks as if all of them were ran through a washing machine. It's like almost heart wrenching I swear. They did an excellent job of washing my partners wool trench coat but really messed up my stuff. The owner was very nice like took $10 off for not having my things ready when they said they would but I would've rather paid someone else full price to do it right. Be careful with these ppl and be cautious of what items you bring here in the future. I won't return if this was the last dry cleaners in this city. I'm pissed, like smh no excuse if you couldn't dry clean them the you should've called and said that. Don't machine wash ppls belongings !!!! It's not cool, I could've done that on my own at my home with my own washer and dryer

This place was really great once upon a time. No longer. Clothes not ready when promised - no phone…read morecall to say they wouldn't be ready either. The items that were done had mysterious stains (brown rust colored) that definitely were not there when the items were dropped off. I know this because they inspected each item with me at the counter and DID point out one preexisting stain on one collar. This is really disappointing because at one time this was by far the best cleaners around.

A+++ Brought in my jacket to get the interior changed. Had…read morecustom pictures from a different tailor. Absolutely satisfied with the final product. Thank you for taking on this job for me!!! Escobar Tailors is my go to now

I don't write yelp reviews unless I have a really good experience. They did an exceptional job on…read moremy leather motorcycle jacket. It originally had a shirt tail style hem and a plaid flannel lining that I didn't like very much. I asked them to create a straight hem and replace the flannel lining with material from an old Ben Davis work shirt. They even sewed in the original pocket. Very happy with the results.