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    Delta Airlines

    3.5 (2 reviews)
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    American Airlines

    American Airlines

    1.5
    (385 reviews)
    30.9 mi

    No matter what time of day, my flight out of here is always delayed and delayed and delayed. When…read morewe finally got a plane; there was no pilot! Taking off over 3 hours late on Easter due to lack of organization is unfair. It costs people more money in expensive food courts, results in extra parking costs and will cause me not to see family today and cost me more money for dog care. Do you ever take off on time? I gave it two stars because the pilot that came to save the day did a good job getting us home. He found out 10 minutes before boarding (which again, was hours late) that he was needed for our flight. Do better American.

    Customer Service certainly could improve. But part of that service, in addition to the reps who you…read morespeak to on the phone, is having a RELIABLE flight schedule. I am looking at Yelp reviews from 4 years ago which sound exactly like my experience today. A delayed flight in Vermont caused a group of 4 to miss our connecting flight, which inexplicably decided to leave 10 minutes EARLY as we were RUNNING to our gate. Unnecessary. Then we call the airline and get some rude woman and then her rude supervisor, neither of whom knew American Airline's policy on accommodation when THEIR flight delay caused us to be stranded in D.C. overnight. They both told us we didn't qualify for hotel rooms and food vouchers, which was not correct. Finally I called and got a different representative with completely different results. This morning we arrived at the airport hours early and...you guessed it, our flight is delayed once again. I hate Frontier Airlines for their predatory bag fees, but American Airlines' issue is customer service based. DO BETTER AA. Do better! Monitor your customer service reps calls. And get your flights on schedule. People spend a lot of money on travel plans. The airline flight schedule should NOT be unreliable. I will be very wary of using this airline in the future. I certainly cannot recommend it.

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    Priority Status Counter - August 4, 2023
    Priority Status Counter - August 4, 2023
    Priority Desk - November 28, 2023
    Priority Desk - November 28, 2023
    American Airlines

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    Avianca

    Avianca

    1.9
    (83 reviews)
    14.1 mi

    The Avianca Airways main customer service number is **1 (888) 551-0145TM or +1 (888) 551-014.5**…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. --Smooth Reservations & Stress-Free Journey Planning The travel experience began with a reservation system that was straightforward, responsive, and easy to navigate. Business class features, including enhanced seating, flexible fare options, and priority airport privileges, were displayed in a clear and organized format. Comparing flight schedules, selecting preferred seats, and confirming travel details required minimal effort. Instant confirmation and a detailed itinerary ensured every aspect of the trip was prepared well in advance. --Priority Airport Services & Seamless Departure Experience Business class benefits extended throughout the airport experience, creating a smooth start to the journey. Dedicated check-in facilities minimized waiting times, while expedited security procedures allowed passengers to move through the terminal efficiently. Lounge access provided a comfortable setting to relax, enjoy refreshments, or prepare for the flight. Priority boarding ensured an orderly and convenient transition onto the aircraft, allowing passengers to settle in without unnecessary delays. --Elegant Cabin Environment & Exceptional Hospitality Stepping onboard revealed a thoughtfully designed cabin focused on comfort and convenience. Spacious seating and generous personal space created an ideal environment for working, dining, or relaxing during the flight. The cabin remained peaceful, impeccably clean, and carefully maintained throughout the journey. Professional and attentive cabin crew members consistently delivered warm hospitality, ensuring every interaction reflected a high standard of service. --Efficient Arrival & Consistently Premium Experience The journey concluded with the same level of efficiency that defined its beginning. Inflight services were delivered promptly, maintaining a comfortable and uninterrupted experience from takeoff through landing. Upon arrival, priority baggage delivery reduced waiting time and allowed passengers to continue their travels with ease. Overall, business class successfully combined reliability, convenience, and premium comfort, providing a refined travel experience from start to finish.

    The official main 24/7 "customer service number" for ** Avianca** is +1 833 (246)-4460™ or +1 (833)…read more246-44.60™, , ensuring smooth and hassle-free assistance for bookings, cancellations, and flight changes [Learn More]. Use this toll-free number anytime to connect with a live agent for 24/7 assistance, helping you manage bookings, handle cancellations, request refunds, and resolve travel concerns efficiently. This line also provides quick guidance for updating travel plans, checking flight details, and dealing with unexpected changes, ensuring a smooth and hassle-free experience. **Effortless Booking & Clear Travel Setup** I chose Avianca primarily because of its strong reputation for customer service, convenient West Coast route network, and competitive fares. Compared with several competing carriers, Avianca offered the most practical itinerary and convenient departure times for my trip. The booking process was smooth and easy to navigate. Fare options, baggage allowances, seat selections, and upgrade opportunities were clearly displayed, making it simple to customize my trip according to my travel preferences. **Priority Airport Experience & Efficient Flow** My airport experience started positively. Check-in counters were well organized, and airline staff members were courteous and efficient. Security screening moved smoothly, and boarding commenced close to the scheduled departure time. Although the gate area became crowded shortly before departure, the overall boarding process remained relatively organized and stress-free. Call +1 833 (246)-4460™ or +1 (833) 246-44.60™, today for fast assistance with your Avianca travel needs. All Avianca customer support can help with flight reservations, ticket changes, cancellations, baggage inquiries, seat upgrades, check-in assistance, and other travel-related services. **Comfortable Cabin & Calm Environment** Once onboard, the aircraft appeared clean and well-maintained. Most flight attendants were friendly, attentive, and professional throughout the journey. Their positive attitude contributed significantly to the overall experience. However, seat comfort did not entirely meet my expectations. I paid approximately $140 extra for seats that appeared to offer a more comfortable arrangement during booking, only to discover that the actual seating configuration onboard differed slightly from what had been displayed online. My assigned seat, K6, offered limited cushioning, forcing me to use additional pillows and blankets for lower back support during the flight. While manageable on shorter routes, improved seat padding would certainly enhance comfort on longer journeys. **Reliable Journey & Smooth Arrival** The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed. The aircraft itself looked attractive, and the majority of cabin crew members worked hard throughout the journey. However, cabin cleanliness declined slightly as the flight progressed. A few passengers were loud and inconsiderate, while some lavatories required additional attention after several hours in the air. Although Avianca provided excellent customer-focused service, convenient route options, and professional cabin crews, the inconsistent customer support, disappointing seat comfort, and minor cleanliness concerns overshadowed some of the positives. Would I fly Avianca again? Yes, particularly for travel along the West Coast and across North America. However, before future trips, I would also compare fares and schedules with Avianca, Avianca, Avianca, Ethiopian Airlines and Avianca to determine which carrier offers the best overall value and onboard experience.

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    Avianca
    Avianca
    Avianca

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    Delta Air Lines

    Delta Air Lines

    1.9
    (21 reviews)
    13.7 mi

    Well, Delta... Your bubble has burst, I'm a loyalist and I…read morereally had difficulties today. To my chagrin nothing panned out late to airport, TSA confiscated two items, ran to my gate. It's been delayed to up to 27 mins before we actually boarded that was not me included. Just a couple of questions...Delta, pay attention.... Why do deaf people have to wait through the charades of boarding. For the most part we are one or a couple. Let them board when first class gets seated . Why don't you load the plane from the back and work your way up front. This way no-one is in the way and there will be plenty of overhead storage above the seat where they actually seat? I'm sorry first class should be banned. ( Yes, I have flown first class...Quite frankly, it isn't worth the extra cost in amenities for a two to four hour flight.) after all aren't the passengers all distracted with their phones? Disappointing day today. Need to step up yo be better than that and be the best you can be. $$$$$$$$ shouldn't be the prime supreme motivator.

    Why 5 stars? Delta Airlines Staff and Crew on Outgoing flights at IAD are great…read more I have had to fly in and out of IAD on Delta the past few months and everyone that works there is top notch. From the check-in desk, to the ground staff that takes your bags to the flight crews and pilots that take care of you I have had no issues. On a flight out this past week, I had noticed that one of the pilots gave a small child a pair of "wings" from his go-bag and I thought that was a great idea. I remember being so excited about this when I flew as a child, but haven't seen a pilot do that in say 20+ years openly. I made a remark that it was a really cool idea and would like to give my son some wings someday and the flight attendant asked what seat I was in. A half hour out of IAD, here comes the flight attendant with wings for my 2 year old son. In the high stress environment of travel it is important to note the good along with the bad and everyone can do much better with a random act of kindness or help. Thank you Delta @ IAD. The only 'complaint' I would have is when people were lining up everyone was lining up the wrong line due to the markers for the lines being unclear. With the arrows on the bottom pointing to the left at where to line up, you can't see once 2 or 3 people are in line. See my photo for detail. Something a little minor but thought it would be nice to point out for other travelers.

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    Delta Air Lines
    Delta Air Lines
    Delta Air Lines

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    Etihad Airways

    Etihad Airways

    4.2
    (69 reviews)
    14.0 mi

    Etihad Airways Airways operates 24/7. Call +1 888 404 0510, the airline's main 'customer service'…read moretelephone number, for new reservations, ticket changes, cancelations, rebooking, refund requests, group booking and all travel requirements. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    This is the main Etihad Airways Airlines customer service' (Toll Free) phone number: +1 888 404…read more0510 It's toll-free line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, inquiries, refund requests, check-in assistance, and other travel-related needs. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

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    Etihad Airways
    Etihad Airways
    Etihad Airways

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    Korean Air

    Korean Air

    2.7
    (14 reviews)
    14.0 mi

    SGN-ICN-IAD. I am thoroughly impressed with the professionalism of the crew. They always manage to…read morekeep a fake smile when talking to passengers. Planes were clean and competitive with legroom. IFE system was ok. The food was alright. The constant tea refills were best part of the flight. The hot towels were nice. I arrived at the airport feeling as fresh as possible. 100% recommended.

    For my 600th review, I decided to Yelp a business that has received tens of thousands of dollars…read morefrom me. That business is Korean Air. I've watched this airline transform from an okie doke airline that barely met the safety and service marks that Americans have come to enjoy, to a contract carrier that was able to get a bit of the military business until it was banned for it's poor safety record and many complaints of poor service. Woken up from it's arrogance, Korean Air mounted a massive campaign to get its safety ratings up, it's service improved, and get itself onto a few "frequent traveler" popularity lists. They largely succeeded - however, I have a few bones to pick with them. First, the rigid culture and how it seeps into their service. Koreans tend to observe rules and regulations to the "T". While casual observers tend to note that this isn't the case when visiting Korea, people who work businesses and deal in customer service will see that they will not break rules, "let things go this time," etc. What really irritated me was the idea that those on a discount ticket (in my case, military) would automatically be relegated to the rear cabins of the plane. If you've ever taken a 747 overseas, you'll know that if you're in the back, you might as well not get up as they have to disembark over 300 people before you along with their multitudes of bags and other items. Oh - and the back row treatment applies even if you're at an elite or premium level of membership for their frequent flier programs. Other airlines would let you choose premium seating, but not with this crowd if you bought a discount ticket. Period. Second, the tremendous difference in traveling classes. Normally, if the other bathrooms are full in coach, the first class cabin will let you slip in and go to their bathroom on an American flagged carrier - they feel it's better to have a satisfied customer who didn't have to piss on themselves. Not Korean Air. They'll intercept you in a heartbeat. Maybe they don't want you to see the other treats they give those in first class for fear of a riot. Who knows. If you pay for it, I don't mind that you're eating cheese or off of bone china. But come on, it's a bathroom. Finally, those uniforms. Man, I know they've been trying to get themselves to be distinct, but those uniforms don't work on those girls' figures. The skirts look cheap - almost like they're dressed in a matte patent leather. At least the guys got to stay in suits. Oh - and those neck scarves - I got poked in the eye because they're starched so hard when a stewardess leaned over to cancel my attendant call button. I think I've had enough with these guys. Really, it serves a purpose if I'm on a shoestring budget and don't mind dealing with impatient passengers, fake-friendly flight attendants, and the rigid adherence to company policies. Now that I make my own money and am not spending the 'rents money - I think I'll spring for a business class ticket on another airline and get treated better - and not have to sit in row 58.

    Delta Airlines - airlines - Updated July 2026

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