I will summarize my UA1057 flight from IAD to ORD and my return UA1634 flight from ORD to IAD. TSA…read morepre-check was very smooth for both of us. TSA has all new modern scanning equipment installed at IAD. Our United UA1057 flight from IAD to Chicago ORD was located at gate D7 across from the United Club located adjacent to gate D8, therefore we hung at the club prior to boarding our UA1057 flight. We boarded UA1057 as Group 1, however while online I was upgraded to first class, using my 20 PlusPoints so I was happy. Our flight departed and arrived on time, however we had to spend some time waiting on the ORD tarmac before arriving at our gate. On our return from ORD to IAD on UA1634 I was again upgraded to first class seat 1F again using my 20 PlusPoints several days prior to our departure. I was very happy that I was upgraded on both of my roundtrip flights. TSA pre-check again was very smooth. We hung at United Club across from our gate so it again was a short walk to our gate. We boarded UA1634 as Group 1. UA1634 departed and arrived on time. Our luggage arrived on an earlier flight, therefore we were able to pick up our luggage very quickly. Overall we enjoyed our round trip flights from IAD to ORD.

Dulles delayed my flight so heavily that my connection got pushed to the next day. When I…read moreapproached the united desk looking for help, they did nothing and told me they did not care. Avoid at all costs. Drive if you can Awful

The staff here was helpful and friendly, from the ticketing agents to gate agents and definitely…read morethe flight attendants. We encountered issues with our flight and ultimately dealt with quite a bit to get back on track to our destination and everyone was helpful! People love to whine about stuff they aren't familiar with, don't understand, or just to whine... we took it all in stride and were thankful for the great folks and service!

Amazing flight just can be better if every seat was business or first-class giving it 4 starsread more

No matter what time of day, my flight out of here is always delayed and delayed and delayed. When…read morewe finally got a plane; there was no pilot! Taking off over 3 hours late on Easter due to lack of organization is unfair. It costs people more money in expensive food courts, results in extra parking costs and will cause me not to see family today and cost me more money for dog care. Do you ever take off on time? I gave it two stars because the pilot that came to save the day did a good job getting us home. He found out 10 minutes before boarding (which again, was hours late) that he was needed for our flight. Do better American.

Awful airline with lots of old cramped planes with inadequate overhead luggage space and they…read morecharge you extra for seats with decent leg room or even cramped seats with "better locations on the plane" whatever that means. I only fly them since I don't have a choice to some locations but it's not a great experience. Do have to say some gate agents, flight attendants, pilots, etc, are nice and as of 2026 they at least have free Wi-Fi rather than gouging you on that as well, but wow this airline is awful overall.

*Call main assistance (Toll Free) phone number is +1-855-394-1602 available anytime (day or night)…read more As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

**Need 24/7 immediate assistance, *Call Airlines at* +1(855)-657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Why 5 stars? Delta Airlines Staff and Crew on Outgoing flights at IAD are great…read more I have had to fly in and out of IAD on Delta the past few months and everyone that works there is top notch. From the check-in desk, to the ground staff that takes your bags to the flight crews and pilots that take care of you I have had no issues. On a flight out this past week, I had noticed that one of the pilots gave a small child a pair of "wings" from his go-bag and I thought that was a great idea. I remember being so excited about this when I flew as a child, but haven't seen a pilot do that in say 20+ years openly. I made a remark that it was a really cool idea and would like to give my son some wings someday and the flight attendant asked what seat I was in. A half hour out of IAD, here comes the flight attendant with wings for my 2 year old son. In the high stress environment of travel it is important to note the good along with the bad and everyone can do much better with a random act of kindness or help. Thank you Delta @ IAD. The only 'complaint' I would have is when people were lining up everyone was lining up the wrong line due to the markers for the lines being unclear. With the arrows on the bottom pointing to the left at where to line up, you can't see once 2 or 3 people are in line. See my photo for detail. Something a little minor but thought it would be nice to point out for other travelers.

Clean, fast, and friendly flight. They give wipes to wipe down your area and offer snacks and…read morebeverages as you fly. probably one of the better flights I've flown in a long while

I liked my flight with Lufthansa…read more 1. It was the only direct flight that worked with my schedule and reasonably priced 2. They departed on time and they were friendly 3. Comfortable blanket and pillow was helpful. However, half the plane didn't get it because they have supply problem sounded horrible. 4. Food: was simple but edible.

My father, 93, my mother, 90, my wife and I are flying to purpose. I booked 4 seats in pairs…read moredirectly in front of each other so that my wife and I could help my parents if they needed anything. Lufthansa changed planes and I got an email that put my parents 7 rows back and on the other side of the plane from our seats. When I checked the website, my wife and I had no booked seats. After 2 calls we finally had 2 pairs of seats departed by a one row. When I checked the website again, 4 days later, we had no booked seats although the site said that we had paid $328. Now, in order to get our seats close together we had to upgrade my parents to preferred seats. Of the 4 times I called only one agent was able to work anything out. Even the supervisor can only read the screen- the emails I got confirming seats are MEANINGLESS. We have had emails confirming our seats 3 times so far. I'll check the website again just to make sure...I thought that Lufthansa was supposed to be a good airline; I think I'll avoid them in the future.

DO NOT FLY IBERIA!!! Worst experience ever and I fly a lot…read more After being forced to pay a €100 baggage fee, I attempted to take a photo of my bag inside the sizer as evidence. At that point, the man scanning tickets told me he was "uncomfortable" with me taking pictures and warned me that I would miss my flight if I didn't stop. I felt threatened, cornered, and deeply disrespected. To avoid further escalation, I boarded the flight quietly -- but I was in tears for most of the journey. This was, without a doubt, the worst travel experience I've ever had. Not only was I charged unfairly, despite my suitcase meeting the size requirements, but I was also publicly shamed, intimidated, and treated with a complete lack of empathy or professionalism. I am extremely upset by how I was handled and feel that compensation and an apology are warranted.

1st international flight and it was not bad! I would fly this airline again. Good prices for the…read moreflights!

To talk 24/7 (toll-free number),$ +1 (866) 231-40.32 **'customer service @ For All Airlines' phone…read morenumber to speak with a person is, which is available 24 hours a day, ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Terrible customer service. Plus I still haven't received my refund from over 1 month ago. Whenever…read moreI call to inquire I'm told it's "being processed". Hope I never have to fly with them again.

SGN-ICN-IAD. I am thoroughly impressed with the professionalism of the crew. They always manage to…read morekeep a fake smile when talking to passengers. Planes were clean and competitive with legroom. IFE system was ok. The food was alright. The constant tea refills were best part of the flight. The hot towels were nice. I arrived at the airport feeling as fresh as possible. 100% recommended.

For my 600th review, I decided to Yelp a business that has received tens of thousands of dollars…read morefrom me. That business is Korean Air. I've watched this airline transform from an okie doke airline that barely met the safety and service marks that Americans have come to enjoy, to a contract carrier that was able to get a bit of the military business until it was banned for it's poor safety record and many complaints of poor service. Woken up from it's arrogance, Korean Air mounted a massive campaign to get its safety ratings up, it's service improved, and get itself onto a few "frequent traveler" popularity lists. They largely succeeded - however, I have a few bones to pick with them. First, the rigid culture and how it seeps into their service. Koreans tend to observe rules and regulations to the "T". While casual observers tend to note that this isn't the case when visiting Korea, people who work businesses and deal in customer service will see that they will not break rules, "let things go this time," etc. What really irritated me was the idea that those on a discount ticket (in my case, military) would automatically be relegated to the rear cabins of the plane. If you've ever taken a 747 overseas, you'll know that if you're in the back, you might as well not get up as they have to disembark over 300 people before you along with their multitudes of bags and other items. Oh - and the back row treatment applies even if you're at an elite or premium level of membership for their frequent flier programs. Other airlines would let you choose premium seating, but not with this crowd if you bought a discount ticket. Period. Second, the tremendous difference in traveling classes. Normally, if the other bathrooms are full in coach, the first class cabin will let you slip in and go to their bathroom on an American flagged carrier - they feel it's better to have a satisfied customer who didn't have to piss on themselves. Not Korean Air. They'll intercept you in a heartbeat. Maybe they don't want you to see the other treats they give those in first class for fear of a riot. Who knows. If you pay for it, I don't mind that you're eating cheese or off of bone china. But come on, it's a bathroom. Finally, those uniforms. Man, I know they've been trying to get themselves to be distinct, but those uniforms don't work on those girls' figures. The skirts look cheap - almost like they're dressed in a matte patent leather. At least the guys got to stay in suits. Oh - and those neck scarves - I got poked in the eye because they're starched so hard when a stewardess leaned over to cancel my attendant call button. I think I've had enough with these guys. Really, it serves a purpose if I'm on a shoestring budget and don't mind dealing with impatient passengers, fake-friendly flight attendants, and the rigid adherence to company policies. Now that I make my own money and am not spending the 'rents money - I think I'll spring for a business class ticket on another airline and get treated better - and not have to sit in row 58.