**Call $$ +1 (866) 231-40.32 ** (U.S) to reach main Airlines customer service representatives…read moreanytime, (day or night). This 24/7 toll-free number is commonly used by travelers for flight bookings, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other general travel-related support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell agaiN.

Avianca does operate 24/7 through customer support phone number 1-866-666-0203™, available anytime…read more(day or night). This line is open 24/7, so you can quickly connect with a real person for any flight bookings, reservation changes, cancellations, baggage inquiries, refund requests, check-in assistance, or other travel-related concern. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

If you have a new plane, you will have a much better in cabin experience. Dulles airports use only…read moreold planes do we are out of luck. The plane is old and nothing seems clean. A long list of items broken on the plane. I was unfortunate to have a broken seat that didn't recline for more my long flight to Rome. The Dulles ground crew at check in changed my seat and said my original seat was broken. On the plane, a couple had the seats together so not sure how they fixed the seat on the old plane before take off. Flight crew does bare minimum and the quantity of the beverages they dispense is very small. They will not offer refills again. I would fly them again if the flight times were good and costs were low. Other routes might have the newer neo's then I would fly them with less hesitation.

trying to reach customer service on the phone for hours…read more....... good luck.... I would think twice next time when flying to italy very disappointed

I will summarize my UA1057 flight from IAD to ORD and my return UA1634 flight from ORD to IAD. TSA…read morepre-check was very smooth for both of us. TSA has all new modern scanning equipment installed at IAD. Our United UA1057 flight from IAD to Chicago ORD was located at gate D7 across from the United Club located adjacent to gate D8, therefore we hung at the club prior to boarding our UA1057 flight. We boarded UA1057 as Group 1, however while online I was upgraded to first class, using my 20 PlusPoints so I was happy. Our flight departed and arrived on time, however we had to spend some time waiting on the ORD tarmac before arriving at our gate. On our return from ORD to IAD on UA1634 I was again upgraded to first class seat 1F again using my 20 PlusPoints several days prior to our departure. I was very happy that I was upgraded on both of my roundtrip flights. TSA pre-check again was very smooth. We hung at United Club across from our gate so it again was a short walk to our gate. We boarded UA1634 as Group 1. UA1634 departed and arrived on time. Our luggage arrived on an earlier flight, therefore we were able to pick up our luggage very quickly. Overall we enjoyed our round trip flights from IAD to ORD.

Dulles delayed my flight so heavily that my connection got pushed to the next day. When I…read moreapproached the united desk looking for help, they did nothing and told me they did not care. Avoid at all costs. Drive if you can Awful

Great experience. Shared remembrances…read more The past is also the present and future. Commonality of tastes helps make that happen. I liked the sharing of stories even as lives became more diffuse.

The flight came in from Montreal late to Dulles by 2.5 hours. The employees worked long shift and…read morerefuse to do any baggage report. They directed me to do it online on air canada online which was wrong. The website still required the passenger to provide a case number which the employees in the DULLES airport did not provide. What a waste of time calling the toll free number for baggage. All in French which I don't understand and there is no one to help you. They want you to go back to the airport that is 1 hour away to make the report claim. What a terrible service.

**Call $ +1 (866) 231-40.32 ** (U.S) to reach main Airlines customer service representatives…read moreanytime, (day or night). This 24/7 toll-free number is commonly used by travelers for flight bookings, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other general travel-related support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

I really wanted to love this airline but after my experience I would never fly with them again. I…read morepurchased multiple flights for my trip which started from Newark and was supposed to return to Newark. My departure flights went smoothly with any negative incidents. However, a few days before my return flights were scheduled I get a email from the airline apologizing for changing my return flight which would now end at Washington Dulles airport instead Newark airport as I booked. I immediately sent a email then tried their social media site but they had many. The airline didn't respond to my email until my day of departure while I was already at the airport. They offered alternative flights to get to Newark but they were in 2 days and the email mentioned no accommodations. I flew the first return flight which was to Addis Ababa which is their home airport. I spoke to one of their customer service representatives and she claimed that she could not help me because I booked through booking.com and they had changed my flights. But also in her explanation she tells me that they had no flights going to Newark at all. All of statements were contradicting and made no sense to me so I eventually I asked for a supervisor. Once the supervisor showed he agreed with me and stated "we have to get you to Newark because that was your original booking" then proceeded to instruct the staff on changing my flights. While waiting I met other people in line with the same issue however, they had excepted the representatives initial statement and never asked for a supervisor. When traveling you want to fly with airlines you can trust. After my experience with Ethiopian airlines I wouldn't feel comfortable traveling with them again because I would not want a repeat experience.

This airline is of the best I have ever flown with…read more Upon boarding the plane we were provided provided escort to our seats in first class, which were actually more like apartments. The first class seats literally have everything you could possibly need for pajamas, toiletries, snacks and entertainment. If there is anything you may need just push the call button or ask and they will do whatever they can to help. Everyone onboard is exceptional in everything they do, especially ensuring you are satisfied and have everything you require. The entertainment offered on board is quite a variety and they keep up to date on tv shows and movies. They also provide flight information in real time and other entertainment options, including music. They do have headphones available as well. The food is order on demand, so instead of setting your dinner order, breakfast order and times, they will share with you the menu's in advance, place your order when you are ready. The dink menu for first class is phenomenal, the vintage scotch and port are two of my favorites. I love to end the evening with a 1964 port. Take your drink to the bar I order to stretch your legs if you like, whatever you are drinking will follow you if you advise staff, business class does not have the same drink menu. The food is exceptionally well prepared and so is the place setting. You will also be asked to schedule your morning shower, I noticed many people not wanting to shower but I have to say there is nothing better at the end of a long flight and no worries of getting cold feet as the bathroom floors are heated for your comfort. You will have 30 minutes to shower total and 5 minutes of water use so watch the timer and turn off in between lathering and rinsing. Once you are ready for bed just ask to have the bed made up and you will be ready to sleep, not everyone uses the pajamas supplied but I find them very comfortable. If your looking for a five star airline, you have it with Emirates! Cheers!!

The race is over, Qatar airlines has beaten Emirates fair and square. Recently I travelled on…read moreemirates and was very disappointed with their service and cabin quality. They are still much better than United or British, but not the best any more.

Turkish Airlines offers a classy lounge at Dulles airport. We gain access with a Priority Pass from…read moreour credit card. It's a wonderful way to chill out at the airport. The food is consistently excellent featuring lightly seasoned Turkish food. As with other lounges, wine, beer and alcohol are free. The staff are kind and efficient. The soft lighting helps prepare evening travelers for their overnight flights. The only negative is that they don't have enough restrooms. However, there are public bathrooms just outside the lounge, which also are clean and bright.

No communication…read more Nothing like waiting in the boarding area and it is past take off time and no word from the gate staff as to the fact the aircraft will be late

*Call the toll-free primary Scandinavian Airlines customer service telephone number…read more1-866-867-3648™. This (toll-free) number is open 24 hours a day, 7 days a week to assist travelers with flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

**Call $$ +1 (866) 231-40.32 ** (U.S) to reach main Scandinavian Airlines customer service…read morerepresentatives anytime, (day or night). This 24/7 toll-free number is commonly used by travelers for flight bookings, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other general travel-related support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell agaiN.

**Call $ +1 (866) 231-40.32 ** (U.S) to reach main Airlines customer service representatives…read moreanytime, (day or night). This 24/7 toll-free number is commonly used by travelers for flight bookings, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other general travel-related support. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Poor customer service; they look annoyed and unhappy before you even get to the counter. There's no…read morereason to treat people that way, especially at an airport where people can already be stressed.

Flew Business Class on Austrian Airlines from Washington DC (IAD) to Vienna (VIE) and then on to…read moreAthens (ATH), booked with miles through Star Alliance with United Airlines. The long haul business flight was surprisingly bad. On the plus side, the food was delicious and service was friendly. I enjoyed trying a range of Austrian wines, and they were kind enough to give me a second entree. But the hard product - the seating - was lacking. I slept worse than I'd have slept in economy - the seat was hard and uncomfortable, and the temperature in the cabin was swelteringly high. The short haul Schengen flight from Vienna to Athens was pretty standard, and is often the case with intra-EU flights, the "business class" was just economy seats at the front of the plane with the middle seats blocked - no extra legroom or roomier seating. Again, the food was delicious, I was surprised at the quality (and quantity) of the meal on such a short flight. I'd definitely avoid Austrian on a transcontinenal flight in the future. In fact, my return flight was originalluy on Austrian, but I changed to United. Say what you will about UA, but the international Polaris Business class is still one of the best transcon options until you get into First Class territory.

Worst airline experience with first time taking this airline. After waiting at the gate for an…read morehour, we get told we needed new tickets printed out. With the agents there, why not announce or put a sign that would let passengers be aware of needing new printed tickets flying into US of Canada instead of waiting to tell everyone and have to go through another line elsewhere. It's a good thing we had enough time of layover. So we go to their customer service and get the tickets, come back in line and AGAIN we're told wait somewhere else until another 30mins to get in line for boarding. So we couldn't even sit down by the gate cause they had it blocked off and only let a few in. Wait what??!! So we board and no air vents for individual air flow. I thought I was going to passed out from being hot. As for the meal? You get what they have! No choice!!! It was more Vegetarian than anything. So if you fly with them or connect with them through United, now you know.