My wife, her mother, and I had the opportunity to take a direct roundtrip flight to/from Portland, OR from/to Los Angeles in May of 2026. It was the first time doing that for me, and it ended up being a good trip. Not proud of it, but have decided to chase status on Delta for the ability to fly Comfort whenever possible (those 3 extra inches of legroom makes a big difference, especially when the person in front reclines all the way), forsaking better deals on other airlines in some cases. Delta has made a lot of changes in the last couple of years, a big one being organizing its tickets into five main cabin classes: Main, Comfort, Premium Select, First, Delta One. Each one has a Classic or Extra sub-category, with the main difference being an Extra type ticket is fully refundable (whereas Classic will give a credit for future flight). The Main and Comfort class has a further sub-category: Basic. Basic (Main and Comfort) does not allow the selection of seats (often meaning one will sit in a middle seat, possibly away from your group), has a penalty for cancellation or change, and makes one ineligible for free upgrades. Furthermore, Main Basic also doesn't accrue loyalty rewards (miles nor MQDs), and most importantly for us, makes the ticketholder ineligible for Delta Sky Club access (even with an eligible card). I am Platinum this year, meaning that I can buy a Main Classic class for two people (including me) and then self upgrading to Comfort Classic for no additional cost. So when learning that Delta has 3 daily roundtrip flights (using one aircraft back and forth) between LAX and PDX, booked 2 separate reservations: one for two of us (including me) in Main Classic for $353. For the 3rd person, got a Main Basic for $273 ($80 per ticket difference). I figured I could sit in the back for a short flight, and was willing to take the risk of it being non-refundable. Because the flight in both directions were not full, the Main Basic seat ended up being a window (outbound) and an aisle (inbound), though one can't count on that. We flew back on a Saturday (least busy flying day of the week) so got upgraded to First Classic from Comfort Classic a couple days before the flight. Because the flight is under 2 hours, there was no meal service at all (including no premium snack cart, meaning not being able to use my AMEX snack benefit), though the First class flight attendant was very attentive, giving drinks (including alcoholic) as requested. Delta has a good video monitor system (though not Bluetooth enabled) at each seat, and changed to using YouTube music playlists, which I enjoyed on the short flight. The extra shoulder space is really useful, not having to worry so much about bumping into your seatmates space. Though I continue to be disappointed in the comfort of the seat itself...no lumbar support whatsoever. Delta is good (LAX and PDX airports at least) to have wheelchair assistance readily available, and we took full advantage for my mother-in-law. read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

It's been awhile since I have flown Delta! As I was heading from LAX to PDX direct flights have been eliminated on United thus I had to search for another airline. Delta offers direct flights: 2 hours. What a didn't realize when I decided to fly Delta that I would have a spirit experience: where you don't get offered drinks more than water. At least on Southwest you get a choice of drinks and fast. Service on delta didn't start till at least 40 minutes in. Service only in comfort and first. Given the prices delta charge, they should offer more than water. At least we got some small snacks to hold us over. read more

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We flew nonstop SEA to DCA May 2-8th. We sat in Comfort+ each flight. I'm type 2 diabetic and even though I wasn't eating & only drinking water my sugar was 369. When our flight attendant Jean came past offering g cups of pre-poured water, I explained I needed a VERY large amount of water to naturally dilute my sugar level as my insulin wasn't making a dent. She came by 2 more times within an hour filling my 40oz water bottle straight from their very large water bottles. By the time we exited the aircraft, my sugar had finally dropped 100 points. I can't thank her enough for the immediate attention to this situation! read more

We had no issues flying Delta Air Lines between Portland International Airport (PDX) and Hartsfield-Jackson Atlanta International Airport (ATL). All flights were on time or earlier and the plane rides themselves were smooth and comfortable. This is a standard I've come to expect from Delta. Outbound, I flew on a Boeing 737-900ER. "ER" stands for extended range. On a Thursday, the plane departed the gate at Hartsfield at 11:13 AM ET (2 minutes early) and arrived at the gate in Portland at 1:02 PM PT (13 minutes early). It took 4 hours 49 minutes, gate to gate (flight time plus taxi time at both airports). Inbound, we flew on an Airbus A321neo. "neo" stands for new engine option. On a Sunday, the plane departed the gate in Portland at 11:49 AM PT (on time) and arrived at the gate at Hartsfield at 7:37 PM ET (on time). It took 4 hours 48 minutes, gate to gate. Roundtrip, the flights cost a total of $906.95 for Delta "Main Cabin." Outbound, I sat in Row 14. Inbound, Row 18. The main advantages of booking Main Cabin are: (1) you get to select your seat, (2) no change fees, and (3) you receive an eCredit if you have to cancel your flight. I booked 70 days in advance. In Portland, we took advantage of Delta Sky Club, which is located nearest Gate D7. At PDX, there's only one Delta Sky Club. It was good. You can read my review of it here: https://www.yelp.com/biz/delta-sky-club-portland Onboard, the food, drink, seatback screen and entertainment, "free" Wi-Fi, and customer service were all good. Again, this is a standard I've come to expect from Delta. Currently, I think Delta is the best among the big three US airlines. United is second and American is third, by clear margins. I really enjoy the live TV and free Wi-Fi (sometimes spotty, but mostly useable) on Delta flights. Something I learned within the past year is you can now SMS-text while in the air. Previously, I could only send messages via Google Chat, Facebook Messenger, and WhatsApp. Now, you can text via SMS (and RCS) after connecting to the in-flight Wi-Fi. read more

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Honor Vouchers!!!! Don't give out Hotel Vouchers by your attendants and then later charge them for the room. Then reject my request for reimbursement. I have tried customer service several times. Only to be told to resubmit reimbursement request. I Have , over and over and rejection after rejection. Was it tactic to make your customers feel a false security when you cancel flights. Prevents having an angry client? Well I had told them oh well I'll nap at airport. " No , no I'm emailing you an electronic voucher for a free hotel". read more

Delta Air Lines - Rejection of reimbursement - Airlines Near Me - Portland, Oregon

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I fly quite a bit and these days, since moving to the Atlanta area 2 years ago, I fly with delta. In general flying delta has been a good experience. Mostly on time, flights to everywhere, easy ap to use, nice airplanes, safe flights and so on. Have there been problems... sure there have been a few, but I'd say mostly... everything has been good. In the past I have flown on many other airlines... and I'd say Delta has them all beat for sure. read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

I am a big fan of Delta Airlines. In Portland, Delta shares Concourse D with Air Canada, Condor Frontier, Hawaiian, Icelandair, Spirit, Virgin America, and Volaris. The largest carrier at PDX is Alaska Air, but Delta does have several flights in/out of PDX....for example, Atlanta, Salt Lake City, Seattle, Detroit, Minneapolis, Los Angeles, New York, even Amsterdam. The gates are very neatly designed. read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

I wish I could give zero stars. Canceled my family's flight at midnight forcing us to find hotel rooms in Kauai at 1am. Absolutely no assistance from Delta staff. We were told to "save our receipts and submit them for reimbursement". We tried multiple hotels and finally found vacancies at the 5th one. Checking in there were 3 other families from our flight checking in at 2am. We rebooked our flights ourselves (no assistance from airport staff) and my son had to fly out at 6am. Rented a car since I didn't think we'd find an Uber at 4:30am. After I submitted receipts for reimbursement Delta denied the rental car, one of the two rooms and offered $195 for one $300 hotel room saying we went over the local reimbursement rate. What local reimbursement rate? And where in Kauai can you get a room with one hour notice for $195? After several back and forth emails I received a final email saying they would no longer respond to my emails and we should agree to disagree. What could improve? Tell EVERYONE on the plane when the flight is canceled that when we book rooms we have a cap of $195. Maybe they don't because they don't want a riot? read more

While I've lived in Portland for the last 14 years, I'm originally from Atlanta. So whenever I fly back to Georgia to visit my family, I ALWAYS fly Delta. Why, you might ask? Let me give you a few reasons... First and foremost, ATL Hartsfield-Jackson Airport was my home base for more business trips and vacations than I could possibly count, and given that it's also the Delta hub, I have more experience flying with Delta than any other airline... period. But it's not about me simply filling my comfort level quota; I genuinely enjoy flying with Delta. Now I'll admit, it was certainly a lot MORE enjoyable back in the days when I was able to take advantage of all the extra perks that come along with having Platinum Medallion status, which I maintained with all my frequent business travel. But even with those days in the past, it's still an enjoyable experience nonetheless. ;) Secondly, Delta offers multiple non-stop flights between Portland and Atlanta every day. And given that I have to make that cross country jaunt a minimum of 2x each year, that is an invaluable benefit. Especially when you factor in the 3 hour time change on a roughly 5 hour direct flight. If you naively decide to go with another airline who's itinerary includes one (or more) layovers, you can go ahead and write off two entire days of your trip spent on nothing but travel. Not to mention the insane jet lag you'll be recovering from after.Trust me, I learned this lesson the hard way, and I didn't need to be taught twice. So Delta for the win on this one. Thirdly... what else can I say? They're Delta! Sure, they experience the same ups and downs (pun definitely intended) as any other airline. But they're still here, each and every day, and they always will be. They continue to show up regardless of what new challenge or obstacle life decides to throw at all of us. And in a world filled with so much uncertainty, I'm not sure about you, but I would gladly welcome a dose of reliability in my life. In conclusion... It appears that "Delta really does love to fly, and it shows!"* *If you weren't yet living, or didn't grow up in the 80's or the 90's, that last comment probably made zero sense whatsoever. But I bet if you go ask Siri, Alexa or Google, you'll be able to figure it out. ;) read more

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Terrible experience on departure and return flights, thankfully everything in between - my trip to Italy - was fantastic. But man, what an utterly frustrating experience with no empathy from the staff. After confirming all flights were on time and checking in before I left for the airport, I arrived at PDX to find the first leg of my flight from PDX to Salt Lake City cancelled. From 7am until 1:30 pm I stood at the counter with a customer service rep on the phone and a rep in person trying various ways to get me to Naples. Their proposal, go home and come back tomorrow. What? No! There was a hotel room in Naples that cost $500 waiting for me plus I had already paid for an Uber, was up at 3am for this flight so NO! Repeat, NO! After getting supervisor and supervisor's supervisor and then the overall manager involved, they were able to book me on Iceland Air (fabulous service!) to Iceland then Frankfurt then Naples arriving 6pm rather than the original 11:30am, so I booked it. Issue - aside from what I already described - I paid for an upgrade to comfort seats and all three of these flights were economy. While they promised I would be reimbursed the difference, a month later and no refund. Multiple calls and hours of online chats and phone calls have resulted in zero resolution. In fact, the departure trip no longer shows up in my Delta records. Delta can't control flight cancellations, but they can control their billing and it's wrong to charge a passenger for a comfort upgrade if they flew economy.actually, I think its illegal. Heck, they didn't even give me a free drink coupon or any miles for all the aggravation. On the return flight I did get a comfort seat but the entertainmeant screen didn't work. So 12 hours with zero entertainment. They offered to move me to economy to sit next to a family with a baby that was screaming the entire flight, the poor toddler. That was not an option for me. And again, there would be zero refund for switching to a lower cost seat. When I asked the flight attendants to have them reboot my system, they forgot over and over again. They finally rebooted and it went down again. After that, they basically avoided me and would literally come down the aisles with the cart and never offer me a drink. Seriously, truth. My experience with Delta was sub par and what made it worse was the lack of any empathy or desire to make it right from the gate crew to the flight attendants to the manager who told me, "our job is to get you to your destination, period." Meaning, all else is irrelevant. Never again. Delta has clearly given up on customer service as one of their key tenants and they aren't getting anymore of my hard earned money. Zero stars but Yelp makes me give one. read more

Terrible airline. Rasict? I don't even know at this point, hating employees that refuse to let you on a plane, for smelling like alcohol? Not because you did something, behaved a certain way, said something rude, walked funny, looked funny. Just because you smell!!!! depending on who hates bad breath, You are not getting on lol Aside from that, completely broke my luggage and I mean trash, missing a wheel, broken. If you have the time to go back and forth with online costumer service, so you can get the depreciated value of the piece. I mean hahaahhaha Make sure to hold on the receipts and take lots of pictures! You might get 20 bucka for the 200 piece of luggage. For the prices this airline charges, I expected to be treated better than spirit airline, seriously. Do better. read more

I have SO much negative to wright. Yet I ill just touch on the fringes. 1. It took 11 hours to fly from Las Vegas to Portland OR. 2 My app stopped working. 3. While working, I stayed on hold for 97 minutes to get information about my next ticket. No one answered. 4 i arrived 3 hours early m, just to make sure I had a ticket. My app didn't recognize me, the kiosk didn't recognize me, then I stood in line with NO baggage to check for 56 minutes. No "Thank you", no"I am sorry" NOTHING. What the heck? read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

I fly Delta whenever I have a choice and have for nearly 30 years. I find counter representatives to be friendly and helpful. Yes occasionally one will be a bit stressed but that's the exception. Flight attendants are pleasant and helpful. And when flying out of San Jose last September we were greeted with hand written welcome notes from the gate agent at our seats in first class. That was a special and memorable occurrence. Experiences can vary. Mine with Delta have been positive. read more

My first flight from Portland Oregon to Utah was great we left on time and it was a smooth ride. Now my flight from Utah was like an hour late and my seat wouldn't recline and I was supposed to be in a seat with more room 17C, the only good thing about that flight was the cookies. read more

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I am writing in response to a recent interview that was printed on the Truthout website today. It was a recounting of an unacceptable harassment of a passenger for wearing a shirt that said "Jews Say Cease Fire Now". In my opinion this passenger, Louie Siegel, was abused and denied common civility because of the fear of the cabin personnel that someone would be offended by the idea that a cease fire should occur in a hideous war that has killed tens of thousands of innocent men women and especially children. As an occasional flier on Delta, I assure you this incident will affect my future choice of airlines and I intend to spread word of this incident to my associates and friends. I attempted to send this statement to the airline itself, but the Delta website offers no means of complaint, other than for a current passenger. read more

love delta so much, even though I Have flown so many others,Delta is #1 the service and team are awesome. read more

Terrible, ill trained, staff. Made NO effort to inform our flight that was delayed by mechanical issues and then weather where our luggage would be, or how to get connecting flights. read more

Dealing with a schedule change by Delta, impacting multiple flights, has been a nightmare. They have given wrong information, denied responsibility, and were completely not helpful. This is the Reservation phone support line. I am a Skymiles member, and have been treated very poorly. They do not know how to work with other carriers that are their "Partners." It appears they are not capable of modifying reservations they made in cooperation with their partner airline. They have "no idea" what I am supposed to do. Unbelievable. read more

Excellent Delta experience today. The only issue was the 30 minute bag check line. Pleasant staff and timely departure. read more

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Just terrible..... Made me "check in" my backpack when the other suitcase with wheels were allowed overhead.. And I didn't pack my carry on so that it can be checked... if anything is broken from my carryon bag that wasn't supposed to be checked... There's a reason I avoid Delta airlines... and it's proving me right... read more

Delta does have a strong presence at the Portland Airport. It's not considered a major hub for Delta but the airlines competes with Alaska and Southwest for customers who are headed to the west coast or flying along the western United States. Employees are pleasant and courteous on a weekday morning. The only issue was the poor speaker system that you could not hear the boarding instructions clearly. read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

If you're planning on flying out of PDX early morning DO NOT book with Delta. My flight left at 6:30am so I show up at 4:30 thinking it should be a breeze. WRONG! While most airlines have moved to having kiosks which print your bag tag Delta still does it the old fashion way. They do have kiosks but you can only check-in and print your ticket. So at 4:30am there's at least 200 people standing in the "bag drop off" line. It literally took an hour to get through that line then add in a massive TSA line and I made it to my gate just as the flight started boarding. Fast forward a week later I have to take the same flight. Not wanting to deal with the nightmare like the week before I show up at 3:30am! If I do that I'll get the leg up on the massive line. WRONG! So walk up to the Delta area and there's a line...not a massive one but there was about 50 people standing there. Look at the Delta counter.....empty. American Airlines has 5 people behind their counters. Southwest had like 3. Delta had NOBODY. So an airport worker walks by and we are like what's up with Delta? "Oh, Delta doesn't open till 4". So by the time Delta does open there's only two people working and the Delta line had gone Disneyland status. Just throw it out there it looks like Delta has 6 flights before 6:30am with the first flight at 5:25am. That's a lot of people in a short amount of time meanwhile the other airlines which have embraced common sense had no line. read more

I cannot believe I'm giving Delta a 4 Star. People were helpful, planes were pretty clean and people at the gates were helpful. Planes were all on time and I had as much room as the other airlines I had flown recently (one based in Seattle, the other in Chicago). Anymore, I will not shy away from Delta and hope they keep it up. read more

Delta Air Lines - Airlines Near Me - Portland, Oregon

Let the picture tell you all before boarding we are told due to the pandemic we all MUST wear a mask. We care obit you and your safety . If you don't have one we will get one for you. Then once on board they do not enforce this one bit. This guy sat next to me and not over from takeoff to landing was he asked to put the mask on. He was approached several time to see if he needed anything.. yea I could use something. A little consideration read more

Delta Air Lines - Took the mask they gave him and put it down on the seat next to him .. never touched it again - Airlines Near Me - Portland, Oregon

Won't help you, unable to talk in a phone conversation. Waited, " um, 278min at one time for costumer help. Wait plus another 8 hours on top of that. Asked for a little help on expenses, and got a big fat finger. Worked in this service for 20 yrs and have never been treated this way. Delta airlines is a big fat zero in my book! ​ read more

From PDX PORT LAND OREGON TO Utah salt lake. As we walked from the long hall to the entrance of the plane a lady stewardess Talking to a guy stewardess Soon to find out how can both these flight attendients were. They seen me try to peek over her shoulder and both asked do you wanna see in the cockpit and of course I said yes and I thought she'd just move to the side but no! She moved to the side and as I looked she said you can go in I said really? And walked to go in and was amazed she call to them you have a guest!! I was in awe They were kind I looked around they flipped they're lights on and said I probably could see better and man that was excellent service as I thanked them and walked out she said want a picture? I handed her my phone and she said guys picture !! I will never forget this experience! Thank you Delta airlines. Those 4 people exceeded my expectations and they went above and beyond the quality of they're service will forever remain and never be forgotten. Thank you. -P.S I felt like a little kid in a candy store! I'm going on 25 in a few months. Thank you. read more

My 14-year-old granddaughter and I missed our flight DL2323 at 10:45 in SLC on July 2, 2023 through no fault of our own: Our DL221 was delayed to 11:45 am instead of 10:10 am.. Baggage at the SLC carousel arrived extremely slowly, so much so that it was clear there was only 1 person loading it. My suitcase arrived with a yellow "Sky Priority" sticker attached, but my granddaughter's bag arrived extremely late with no Priority sticker. We hurried to Immigration and Customs. When we arrived at our gate, the plane had left. Another group of six people had also missed it. My son, watching our progress online, later told us the flight left 3 minutes early. The gate agent gave us boarding passes for DL 2323, leaving at 10:45 pm, with a wait time of 8 hours.. The agent at the Help Desk was no help. He said the lounge was accessible only to AMEX card holders, that Alaska denied his request to take us on an earlier flight, and he did not offer us meal vouchers. I spent over $60 on meals and snacks. When we were on the flight, the food was disgusting, and our seats on the 10-hour flight were worn out and very uncomfortable. Delta Airlines' standards have plummeted; I am done with them! read more

The worst airline ever! If you encounter an inside the country costumer service and talk to them about any problem,asking them to fix it, they will be rude to you. They don't care about a long time client like me, they can care less if they will loose you. NO RESPECT FOR THEIR CLIENT,I WILL NEVER FLY DELTA AGAIN, NEVER! read more

We had an excellent flying experience on our recent trip to the east coast. It was a pleasant surprise from air travel of recent memory. The flights going and returning home were both on time, with the plane waiting at the gate when we arrived. It was nice to get on a clean plane with a welcoming crew. The flight attendants were warm and attentive. They welcomed us on board and both of my children received pins with wings. My children were very excited and happy to wear the pins! During the flight itself, the on-board entertainment had a plethora of choices. It was extremely enjoyable to be able to scroll through and find multiple entertainment options to pass the time. It was also really nice having the electrical outlets accessible so I could plug in my computer. The next amazing bonus was all the food that the flight attendants came through the aisle with for us to eat. A menu and food choices was not something I had experienced on a plane in quite a while. The drinks were plentiful as well. The flight attendants were kind and courteous. The bathrooms were clean. The positive experience makes me want to choose Delta every time I fly! read more

Delta Air Lines - Delta was excellent! - Airlines Near Me - Portland, Oregon

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My 1st trip to Kona (May 2019) was great until the return in 25 May. Let me tell you, after seeing dolphins, sea turtles and octopi, the memories fade after a 3 hour wait for your inbound aircraft. I will have more to write after I meditate.... read more

New sky club rules suck....Buy a first class ticket and can't get into the SkyClub anymore. Only their "elite" are good enough to get entry. Used to love this airline, but we'll be taking our business elsewhere from now on read more

I can't give any airline experience a good review. They're like cell phone companies. They're out to make as much money and deliver as little product as humanly possible. We are 100% at their mercy. We have to get from point A to point B, and they know that. So they trim their staff back significantly. They takes rows of seats out of planes... It's not the people. Anytime the employees are grumpy I can handle it because I understand it. They are ridiculously understaffed and that sucks for them. read more

Horrible airline with horrible service and horrible policies. Ever since this pandemic began they have treated passengers worst than dirt. They didn't used to be this way. I've flown Delta numerous times before the pandemic even happened and their policies then were reasonable and had decent service. Now they demand we wear a mask and they tell us what kinds are allowed and what kinds are not i.e. cloth masks. That's complete and utter bullshit. Mask mandates are fucking bullshit. I even called them out on their bullshit and they threatened to exclude me for doing so. I will never book a flight with Delta ever again. I hope they go out of business. First it was American Airlines now it's Delta. Next time I go somewhere I'm flying with another airline like Southwest. Those guys know how to treat their passengers. Once again, fuck Delta Airlines read more

Not the best at PDX when it comes to handing out information regarding delayed flights. Say on the plane for 1-1/2 hours waiting to depart. Then they took us off the plane. Been off the plane now for over an hour, no information. Every passenger got in line at the gate to find out if anything was going to happen. No general announcements. Just enjoy my hundreds of dollars for nothing. read more

I just wanted to take a moment to say what wonderful service I received on a very long and crowded flight from Atlanta, GA back to Portland, Oregon last Saturday, October 30. (Flt DL833) I'm not sure how many people were on the plane, but the rows were 7 seats wide with only 3 flight attendants working in coach and they did an AMAZING job! In addition to helping throngs of passengers get situated before take-off, answering countless questions, and serving drinks & snacks once we were in the air, they were dealing with several video screens that would not work. The screen at my own seat quit working twice, and no matter how busy the flight attendants were, one would stop and take care of the problem immediately, and always with a smile. I'm sure they were under pressure with so many passengers, but they never let it show. They were very professional, and very attentive to the needs of the passengers. From boarding to the very smooth landing, I can honestly say it was a great experience flying with Delta. Looking forward to my next flight! read more

"Delta, Delta, Delta, can (you) helpa, helpa, helpa?" My international travels on Delta have me heading east to Amsterdam, rather than west to Tokyo these days. And while the flight time is a bit shorter, the experience is still a bit of a downer. In December, I flew to Munich and back from Paris on United via JFK. It was lovely. Relatively new planes and fantastic entertainment options. In all fairness, on one leg of the trip I had to pay $8 for Direct TV access at my seat, but that was money well spent. The rest of the legs, I had movies and TV shows by the dozens and all of a sudden I was at my destination. By comparison on Delta, I was on a painfully dated plane and had the pleasure of shared TV screens on the bulkhead and every eighth row with pre-programmed movies. Sigh. I swear it felt like the flight took twice as long. The food and the attentiveness of the flight attendants was about equal. But, I'm telling you, the old planes are killing me. Ironically, if I was scheduled on the United flight during my trip last month it would have been a disaster because it was during the big snow storm that paralyzed East Coast airports for close to a week. So there are definitely benefits to the non-stop flight to Schiphol. Just plan on entertaining yourself until Delta gets with the program. read more

Definitely flying southwest from now on. Delta tried to tell me it's a Port of Portland policy to not give passes unless the person has a flight. But southwest lets me drop my son off all the time at the gate. Why delta didn't let me this time?? Bogus. And the constant time changes are ridiculous. I'm had to pay for assistance for my mother , The only good experience was Steven the assistant that helped my elderly mother back to the gate. Give Steven a raise read more

I use to dislike Delta but since the pandemic they have really stepped up to protect both their crew and passengers. I have flown Delta a few times over the last two months and the planes are sparkling clean. Also, they are practicing social distancing by not booking middle seats. The staff is super professional and I really appreciate the service they are providing in these troubled times. I will continue to make Delta my first choice in the future because of how well they have handled this crisis. They really have done an outstanding job. Thank you! read more

The Delta reps and ground crew here are good hardworking folks! I have flown Delta in and out of here too many times to recount...almost always on time, polite and informative. The waiting area is ok, nothing spectacular but my ass is generally cozy! Seems like the equipment is generally well kept up and hassle free. read more

I always tell people, I haven't had a problem EVERY time I've flown Delta, but every problem I've had flying has only happened when flying Delta. Maybe I've jinxed myself, but I reluctantly gave them another chance earlier this year (since they were the cheapest option by far), and for the first time ever my bags were lost. They were put on a totally different airline to a city that had nowhere to do with my trip. Thankfully it was on the way back home so I wasn't completely out of stuff to wear or anything, but I was especially upset because I was actually trying to talk to somebody about the tags on my bag that looked incorrect. Nobody took me seriously, and then what I thought was gonna happen, did happen! Probably the worst was when Delta totally cancelled my ticket, never explained why (the flight itself wasn't cancelled), and never refunded me. Eventually they offered me "points" that hardly covered anything, definitely not even half of what actual money I paid. I could go over every single thing Delta has ever done to piss me off over the last few years, but I think those are the worst of it. I guess I have met SOME nice Delta employees but it's so hard to remember them when most of them are actually rude. And oh my god so slow. I guess I wouldn't even notice if I didn't frequently fly with airlines like Alaska/Horizon or United who really know what they are doing. I just wish Delta would get it together but until then I will avoid flying with them at ALL costs. If they work for you, that is awesome! I am finally just taking the hint I am NOT supposed to be flying with them because nothing good happens when I do. read more