Amazing dealership, top notch service & parts department! Triumph Indy has built an amazing…read morecommunity in 2 short years. The team here is truly incredible, a solid group of knowledgable folks who love motorcycles. If your Triumph needs service, rest assured their techs are awesome. They communicate any issues and are very proactive in keeping your bike in good health. They charge standard prices for official parts and labor is only $115/hr. They are very efficient for hours charged, I am usually pleasantly surprised when I pay.

I walked into Triumph Of Indianapolis a couple of weeks ago to get a 6000 mile service and…read morepotentially a new tire... I walked out a few hours later having traded my Tiger 900 Rally Pro for a Tiger 1200 Rally Pro. Russ, the sales manager, Paul the owner, Rob the service manager, and Matt the parts manager all participated in the sale and made it relatively seamless and painless. During my most recent visit, I inquired about obtaining a heated seat for my new bike, and Russ discovered that my heated seat should've been included with the deal. Russ went way above and beyond and figuring out my heated seat would be no charge. Other visits for my first service appointment and tire installation have solidified my opinion about this great dealership. Great coffee bar too!

Dropped my low rider off for a repair and they were amazing from the start. Made me feel welcomed…read morefrom the start. Got my bike back and was given a great price for the repair. They even cleaned my bike up which was awesome. Highly Recommend.

Very sad this business operates likes this. They sell bad electronics parts and once you get…read moreeverything resolved they will say that they will issue a refund but several days later still nothing and you'll have to open up dispute case against them.

Review: Harley-Davidson of Indianapolis (Service Center)…read moreRating: I will not be returning to this location for service. My recent experience was the fourth time I have been turned away by the North Side Harley, and it was easily the most frustrating. I called on a Saturday to see if they had a rear tire in stock and the staff available to install it the same day. I spoke with Steven, who informed me it was first-come, first-served. Since I already had the wheel off the bike, I headed straight there, expecting a straightforward swap. After waiting for over an hour, Steven told me the technician claimed the rim was "too big" for the tire. This makes no sense, as the wheel was currently fitted with a Harley 180-60-16--the exact tire that came on the bike when I purchased it. To make matters worse, when I went to retrieve my wheel, the tire was left half-off the rim, and both the valve stem and valve cap were missing. When I questioned why it was being returned to me in that condition, I was simply told the manager said they could "refuse to service it." The lack of technical knowledge and the "take it or leave it" attitude from management is unacceptable. If you are looking for professional service or basic competence, I suggest looking elsewhere. This location has lost my business for good

I recently embarked on an exhilarating cross-country journey from the West Coast to the East Coast…read moreon my trusty 2015 Road Glide. Midway through my adventure, I faced an unexpected challenge--a punctured rear tire in Indianapolis. Despite my best efforts to plug and reinflate the tire, I needed a professional repair to ensure my ride remained smooth and safe. Arriving at Harley-Davidson of Indianapolis right as they opened, I was the first customer of the day. The service rep greeted me with a mix of empathy and concern, understanding my urgent need to continue my journey. Despite being swamped, he assured me he would check for a technician's availability. Thankfully, a tech was available. Now, here's where the experience took a turn. The cost for the (1) one tire and labor was over $500, with no discounts available--not even a veteran's discount. This was a bit disappointing, as other dealerships I've visited on my travels have always honored such discounts. The only discount offered was a 10% military discount on a T-shirt or other items. I had no choice but to proceed, as risking another issue in the middle of nowhere was not an option, and the timing made visiting another dealership impractical. On a positive note, they offered free water, although the coffee left much to be desired. The service itself was completed in a timely manner, and everything seemed to be put back in proper order, including my custom bags with high-strength securing bolts. Overall, while the pricing and lack of discounts were a letdown, the quick and efficient service ensured I could continue my journey without further delays. Also, there were goose hanging out in the parking lot. For these reasons, I'm giving Harley-Davidson of Indianapolis 4 stars.

I repaired the starter on my 68 Harley FLH and no longer was getting spark to the points. Fred…read moretook a quick look at it and found the problem. Didn't even un-trailer it. I'm not easily impressed, but his knowledge on old bikes and friendly service will continue to get my business.

I took my Kawasaki Prairie 360 Quad to get the wheel bearings replaced. The owner, Fred, is the one…read moreman shop. He is an expert in his field. The repairs got done correctly. The service is not fast, and the shop is not fancy, but the repairs are well done and the price is reasonable. Expect several weeks before the job is finished. I recommend this repair service.

Love this dealership hence why I've bought 7 bikes there. Everyone is nice but Mike Greene rocks…read more He was honest from the start whenFishers lied to me.

Bought a new Street glide here, was really excited about it at first but that bike has been nothing…read morebut a lemon one thing after another keeps going wrong with it, it cost a small fortune to keep it up, I will never buy a Harley again it's the biggest mistake I've ever made in my life, the only choice I have now is to pay the high price get it out of the shop and sell it, if I buy another bike it'll go back to a Honda at least they're dependable without all the expensive problems

These folks do good work -- and they are helpful and explain things clearly. Their pricing is…read morereasonable and the work dependable. I've taken my car to them as needed for the past 8 years -- and always had great service!

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

Have only made purchases from their parts department…read more They have a great selection of parts, what they don't have up from they will probably have out back. Their staff is always extremely helpful, polite, professional and nice to chat with. Their prices are fair and their parts are good quality. Because of their staff, availability and selection they are my go to for RV parts in Indy!!

This is an amazing dealership that kept us on the road. While driving from Maryland to Wyoming,…read moreour trailer had a plumbing malfunction and I spent 2 days trying to identify and fix the leak. There was water under the bathroom sink and on the bedroom floor so we knew we couldn't drive on. Finally I called Braun's because they carry Lance trailers. They said they were backed up but bring it in. We dropped it off as they were closing on Saturday and they had fixed the problem by noon on Monday. (We feared we be living with a water bucket on the trip or have to leave it at the Braun's and pick it up on the way back!) I can't say enough about the concern and service provided by the manager Mike and the technician. They were amazing and salvaged our trip to see our grandson. I wish we had a comparable dealer in Maryland.

My car had been making front end noises that scared me to drive it. I dropped my car off at my…read moreneighborhood auto shop, JTM Auto and it was completely done by 4:30. Tom checked out the noises I pointed out and told me my brakes were installed improperly, were worn down and needed to be replaced. He changed my oil and belts and called to let me know that it was ready. My car is now safe to drive and I was super happy to pay less than $400 for everything! Before you take your car to a dealership or a high priced chain, be sure to see JTM Auto for a quote first. Everyone needs a good mechanic they can trust. This is a no frills, no nonsense (no cozy waiting room) small business. Thank you Tom for your continued commitment to your craft and love for our SoBro neighborhood!

Great shop here! Smart, skilled and no BS. Very thorough inspection process, with a high level of…read moreexperience, identifying root cause without replacing unnecessary parts for quick and cost effective repairs. HIGHLY RECOMMENDED.