These folks do good work -- and they are helpful and explain things clearly. Their pricing is…read morereasonable and the work dependable. I've taken my car to them as needed for the past 8 years -- and always had great service!

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

My boyfriend lives ALL the way in WESTFIELD and will ONLY come to this dealership to get his Harley…read moreserviced because the dealership near him are horrible with customer service. This speaks volumes when someone will drive out of their way to go somewhere. I'm exactly that same person. I'll spend more gas to be treated better no matter what service I get!

I wouldn't take your bike here for any service work. I took the bike in for its 1K service and it…read morecame out with the cluster lit up like a Christmas tree. I immediately took it back to them and all they did was clear the codes and send the bike back to me. The bike was still idling like shit and eventually died on me at a light. I took it back to them the next day and they had it for over a week. All codes I pulled from it were related to throttle positioning sensor, intake leak, etc. so instead of doing basic diagnostics, they immediately contacted Harley tech services, reflashed my ECM to factory settings (wiping my tune), and then retuned the bike on the Dyno. I then got the bike back and it seemed to ride fine for a couple weeks, but I noticed the idle was sticking at 2k(ish) when coming to a stop and it would just cruise without cruise control on and no hand on the throttle. This was causing my engine to get extremely hot and eventually caused my bike to die again at a light. I refused to take my bike back to southside, so me and a buddy found that my intake manifold was leaking BAD by just spraying some brake cleaner around the seals and it was fluctuating RPM bad and died. I sent the bike to Northside and they found the leak immediately and fixed it same day and tuned it. The fact that Southside had my bike 3 times and couldn't fix a simple leak issue, shows their level of knowledge. Very disappointing. I can say without a doubt, I'll be giving my business to Northside over southside and I recommend you do too.

To know me is to know, I don't enjoy doing anything that involves car maintenance & don't know much…read moreabout it either. My friend suggested I come here to get my car serviced because I needed new brakes and rotors and he trusts them as they've completed work on his truck in the past. Mr. Ted at the front desk reminded me of one of my uncles. He was so nice and funny. Chris was my mechanic and really gave me the knowledge I needed to feel confident in the repairs that needed to be done. I really appreciated him not taking advantage of my lack of knowledge and physically showing me what was going on and why it needed repaired. The price wasn't terrible and very much worth it. I walked in at 8am & they were done by noon and left with peace of mind. With no appointment, I thought that was pretty good. My car dealership wanted to keep my vehicle overnight. With that being said, I love supporting local businesses and will more than likely only go to Trinity Brothers from this point on.

I take back every nice thing i ever said about them. told me. no. you don't need a tire. just…read morethe stem with sensor since my dash lights up saying low tire pressure. then. no. you have older car. just stem. sensor not in stem. so. went from $180 on that part of my repair. to $20.. now. next day. as i want to go home. at 5pm.. my tire is flat and won't pump with the portable pump i have. now i have to wait until close to 8pm to get triple A to tow me home. Thanks for nothing. at this point. they can fix what i already paid for. but no reason for me to go there again with this sort of shoddy work.

I repaired the starter on my 68 Harley FLH and no longer was getting spark to the points. Fred…read moretook a quick look at it and found the problem. Didn't even un-trailer it. I'm not easily impressed, but his knowledge on old bikes and friendly service will continue to get my business.

I took my Kawasaki Prairie 360 Quad to get the wheel bearings replaced. The owner, Fred, is the one…read moreman shop. He is an expert in his field. The repairs got done correctly. The service is not fast, and the shop is not fancy, but the repairs are well done and the price is reasonable. Expect several weeks before the job is finished. I recommend this repair service.

My car had been making front end noises that scared me to drive it. I dropped my car off at my…read moreneighborhood auto shop, JTM Auto and it was completely done by 4:30. Tom checked out the noises I pointed out and told me my brakes were installed improperly, were worn down and needed to be replaced. He changed my oil and belts and called to let me know that it was ready. My car is now safe to drive and I was super happy to pay less than $400 for everything! Before you take your car to a dealership or a high priced chain, be sure to see JTM Auto for a quote first. Everyone needs a good mechanic they can trust. This is a no frills, no nonsense (no cozy waiting room) small business. Thank you Tom for your continued commitment to your craft and love for our SoBro neighborhood!

Great shop here! Smart, skilled and no BS. Very thorough inspection process, with a high level of…read moreexperience, identifying root cause without replacing unnecessary parts for quick and cost effective repairs. HIGHLY RECOMMENDED.

Always great work, the other reviews on Yelp are not accurate. Take the time to reach out and you…read morewon't be disappointed. Everything you need for your vehicles.

Aaron did a fantastic job getting all the accessories for our van and the right hitch to pull our…read morecamper

They tell you what's needed per video. But, they let you know how long before you need service…read more Friendly. Thoroughly performed inspection!

My first time here. An old man freaks out on me while im driving in the parking lot. I tell a…read moreworker (who looked identical to the man driving) to relax a little. Its not the serious. Upon being notified i spoke to the wrong guy i apologized to him and continued to tell the worker, who asked me what happened, and they couldnt care less. They cancelled my appointment over absolutely nothing. Jeff was on an absolute power trip lmfao JEFF RELAX

If I could give more than five stars, I would…read more I had been searching for a new vehicle for quite a while. I was driving a BMW X1, but with my 14-year-old son and his very tall friends, it just wasn't cutting it anymore. I needed something with real legroom, and I had my heart set on a Honda Pilot. I originally came in to lease one, but unfortunately, it had literally just been sold before I arrived. Instead of sending me on my way, Edward showed me a pre-owned Pilot that ended up being an even better fit. Here's what really impressed me: I called around 7:30 PM, and they closed at 8:00 PM. Most dealerships would have told me to come back the next day. Not Edward. He took the time to get me out on a test drive, answered all of my questions, worked through the paperwork, and even agreed to take care of a few items I wanted inspected before I finalized everything. The experience didn't stop there. When I brought the vehicle back for those items, Edward was there waiting to greet me--even though it wasn't during his normal working hours. I have NEVER experienced customer service like this. Not at a dealership. Not anywhere. Edward went far above and beyond, and because of the way I was treated, they have earned a customer for life. When it's time for my next vehicle, I won't even shop around. I'll be back. Thank you, Edward, for proving that exceptional customer service still exists! I love my 2023 Honday Pilot even more because of the service.

Came in for a recall check - all went very well - in & out in an hour. Comfortable guest waiting…read morearea with 3 options (TV, workspace & a coffee/juice area). Jim Adams checked me in & out - very professional, personable and efficient.