Great customer service! The whole crew worked together to get my vehicle an oil & filter changes,…read moretire rotation & new brakes for an impromptu, last minute road trip. Definitely will be returning for service!

Tires and a front end alignment. Great service - prices aren't rockbottom but are very reasonable…read more What's not to like? Very professional and will be back.

My car arrived at 7:30am and was repaired with a new tire by 8:20am. Amazing customer service…read more Clean shop and waiting area. Free coffee and fair prices. Thank you Junior. This is a family run business who knows how to take care of customers. Well done 10/10 score.

Knowledgeable, friendly and efficient. Tires were great quality and task was completed in a timely…read moremanne.

Big O was great! I had a very bad experience where three tires blew all at different times on my…read moretravel trailer during a trip to Tennessee. I was totally ripped off by a couple of companies that took advantage of my situation of being stuck along interstate 75. It took $1400 but I got 4 new tires and finally made it home after spending 8 hours stranded 3 feet off the interstate. However, after a couple days sitting at my storage place, I discovered that one of the new tires was leaking air. I called Big O and they quickly worked me in. When they checked my tires, they discovered that the previous people had installed 3 passenger car tires rather than trailer tires. Mike the owner of Big O showed me the difference in the strength of the sidewalls and said I was lucky that those passenger tires didn't blow out too! He sold me 3 new TRAILER tires at only $110 each. He and the other employee that I dealt with, Andrew, were very kind and compassionate. This was a big difference that the guy i had dealt with in Tennessee that lied to my wife and I, deceived us, and put us at more risk. Mike and his employees are Christians and their values and morals are high. You can trust them! They will do the right thing and they do truly value customer satisfaction. Feel confident in taking your vehicles to Big O in Brownsburg.

Last night could have been a really stressful experience, but thanks to this team, it turned into a…read morehappy memory! On our drive home, we got a flat tire on the highway. I had my five-year-old with me, and unexpected situations like that can be especially overwhelming for him. After his first-ever tow truck ride, we left our van at Big o Tires to be repaired. When we came back this morning, not only was the tire fixed quickly and professionally, but the kindness we experienced really stood out. The boss went out of his way to give my son a hat, which absolutely made his day. What could have been a scary situation has turned into something he keeps replaying in a positive way! He's been reenacting the whole experience with his Hot Wheels. I'm really grateful for the efficiency, professionalism, and especially the compassion shown to my family. We'll be back!

Great advice! I drove my flat tire 1.7 miles directly to the shop and Chad took great care of me…read more No long waits. Just god service at a fair price. I would come back again and tell my friends in Indy. Tom Brady

Always my Go-To place for anything car related. I wouldn't trust anyone else! This time it was a…read moredead battery that needed replaced - got me in quickly and the cost was very reasonable. My son now uses Best-One for his auto needs!

If in this cold weather u got a bad tire, ur air goes low, or need any tire work in general, this…read moreis the spot! SUPER friendly down to earth staff, got me in n out in no time! Without a doubt what a great Gem!!

I was amazed at the friendliness of their workers. They were extremely quick along with my order…read more The owner placed it on Sunday and arrived Monday. The price for new tires are extremely cost savings. I was able to get new tires for $400.00. Other tire shops were charging $600.00.

Stellar service here and so reasonable. I came in with a slow leak. Within 5 minutes (no…read moreexaggeration) my tire was plugged and I was road ready. Amazing. I am going to come back here for all my tire needs from now on.

It's not often you have to purchase a tire and even less frequently that you need a used one, but…read morethat was the exact situation that I found myself in. After a blowout on a road under construction, I needed a good used tire to get me by temporarily. I found Jaden's used tireand I couldn't be more pleased they had expertly inspected used tires that had less than half wear, at a super price. He even offered a multi tire discount that was too good to pass up. It is an excellent option in a difficult time. Friendly service, getting you back on the road safely in no time.

Visited to fix a noisey exhaust. Able to get in on short notice and drop it off. They called within…read morea couple hours with the issue and had it fixed within an hour after that. Priced right. They did a good job.

They suck!! Never take your vehicle there. They will rip you off!!!! The people running it are very…read morerude and disrespectful. Never ever go there!!!!! They will charge you for things that you don't want done and they over charge you!!!!!

Transferred from Victorville's Midas last year. 20 year multi-car regular for all things, and 1000%…read moresatisfied. Frequent promos/rebates/savings offered beating local competitors(they will find savings for you upon request when not readily available) nevertheless, best price:value we've estimated within six IN county's. Appointments easily made. Website easily navigated. Obliging locations. Service is prompt, polite, accompanied by thorough communications/ follow up. Best yet, non-problematic! We love a trustworthy auto shop maintaining its integrity. Thank you for easing our stresses while caring for, and prioritizing our vehicles as much as we do.

Shout out to the great guy their that stopped and changed my tire late at night on Saturday in…read moreWestfield - if his kindness represents the shop culture - you gotta go here :)

Been a customer of El Camino (Georgetown Road) for a few years. They have great hours and service…read morehad always been top-notch. They always treated me fairly and did not try to rip off customers like other tire places. I had (notice the use of past tense) such positive experiences there that I recommended the store to several other people. Today that all changed...dramatically. I noticed one of my tires was leaking so I went to the shop at about 3:15. I got in right away. I was told that I actually needed two front tires. I agreed to that as well as an alignment and to have the tires balanced. New tires got mounted pretty quickly. Then a worker came and got my keys (actually there was already another set in the car) to do the alignment. Then I waited and waited and waited. Numerous people came in the store, had their vehicle serviced and left. Not me though. I waited, waited and waited some more. Very little communication from the El Camino staff. When I asked what was taking so long, I was told there were people ahead of me and they were "working on it." Then I waited, waited and waited some more. It got to the point that I was virtually the only one left in the waiting room. The staff had to know I was getting upset, yet they did ZERO to address my frustration. Finally, at almost 6 pm, when I had been there nearly 3 hours, I went to the desk and demanded my car back, that I would just pay for whatever work was done, and leave. That apparently sparked them to actually finish the work. I finally got the keys back 10 minutes later. I paid the bill and left. I understand that maybe the work on my vehicle "fell through the cracks" or for some reason was taking longer than expected. That happens in this line of business. But there is no excuse for the lack of communication and the unwillingness to treat a longtime customer without even a modicum of respect. They apparently didn't value my business or care that after such a poor experience I would be unlikely to ever come back and would certainly not recommend it to my friends. I would not recommend this place after what I experienced today.

My son had a slow tire leak and paid $25 to have it repaired here. He was told the issue was fixed,…read morebut just two days later the tire was completely flat. He ended up taking the car to Walmart, where they were able to properly repair the tire. When he contacted El Camino to request a refund for the unsuccessful repair, they refused. That experience was disappointing and concerning, especially since tire repairs directly affect safety. Based on this experience, I would not recommend this business for tire repairs. Instead, I suggest Discount Tire or Belle Tire. They offer free tire repairs when possible and stand behind their work.

I've only ever been here for tire service, but that has been several times (thanks to…read morepothole-riddled Indianapolis streets and debris-strewn Indianapolis parking lots!!). They are honest, trustworthy, fair, fast, competent...and they do not try to rip you off if you're a woman! Bonus points for being courteous and friendly every time. Highly recommended! :D

I was driving to Danville from out of state and my explorer broke down. Dave was extremely helpful…read moreand honest!!!