I recently embarked on an exhilarating cross-country journey from the West Coast to the East Coast…read moreon my trusty 2015 Road Glide. Midway through my adventure, I faced an unexpected challenge--a punctured rear tire in Indianapolis. Despite my best efforts to plug and reinflate the tire, I needed a professional repair to ensure my ride remained smooth and safe. Arriving at Harley-Davidson of Indianapolis right as they opened, I was the first customer of the day. The service rep greeted me with a mix of empathy and concern, understanding my urgent need to continue my journey. Despite being swamped, he assured me he would check for a technician's availability. Thankfully, a tech was available. Now, here's where the experience took a turn. The cost for the (1) one tire and labor was over $500, with no discounts available--not even a veteran's discount. This was a bit disappointing, as other dealerships I've visited on my travels have always honored such discounts. The only discount offered was a 10% military discount on a T-shirt or other items. I had no choice but to proceed, as risking another issue in the middle of nowhere was not an option, and the timing made visiting another dealership impractical. On a positive note, they offered free water, although the coffee left much to be desired. The service itself was completed in a timely manner, and everything seemed to be put back in proper order, including my custom bags with high-strength securing bolts. Overall, while the pricing and lack of discounts were a letdown, the quick and efficient service ensured I could continue my journey without further delays. Also, there were goose hanging out in the parking lot. For these reasons, I'm giving Harley-Davidson of Indianapolis 4 stars.

Review: Harley-Davidson of Indianapolis (Service Center)…read moreRating: I will not be returning to this location for service. My recent experience was the fourth time I have been turned away by the North Side Harley, and it was easily the most frustrating. I called on a Saturday to see if they had a rear tire in stock and the staff available to install it the same day. I spoke with Steven, who informed me it was first-come, first-served. Since I already had the wheel off the bike, I headed straight there, expecting a straightforward swap. After waiting for over an hour, Steven told me the technician claimed the rim was "too big" for the tire. This makes no sense, as the wheel was currently fitted with a Harley 180-60-16--the exact tire that came on the bike when I purchased it. To make matters worse, when I went to retrieve my wheel, the tire was left half-off the rim, and both the valve stem and valve cap were missing. When I questioned why it was being returned to me in that condition, I was simply told the manager said they could "refuse to service it." The lack of technical knowledge and the "take it or leave it" attitude from management is unacceptable. If you are looking for professional service or basic competence, I suggest looking elsewhere. This location has lost my business for good

I repaired the starter on my 68 Harley FLH and no longer was getting spark to the points. Fred…read moretook a quick look at it and found the problem. Didn't even un-trailer it. I'm not easily impressed, but his knowledge on old bikes and friendly service will continue to get my business.

I took my Kawasaki Prairie 360 Quad to get the wheel bearings replaced. The owner, Fred, is the one…read moreman shop. He is an expert in his field. The repairs got done correctly. The service is not fast, and the shop is not fancy, but the repairs are well done and the price is reasonable. Expect several weeks before the job is finished. I recommend this repair service.

My boyfriend lives ALL the way in WESTFIELD and will ONLY come to this dealership to get his Harley…read moreserviced because the dealership near him are horrible with customer service. This speaks volumes when someone will drive out of their way to go somewhere. I'm exactly that same person. I'll spend more gas to be treated better no matter what service I get!

I wouldn't take your bike here for any service work. I took the bike in for its 1K service and it…read morecame out with the cluster lit up like a Christmas tree. I immediately took it back to them and all they did was clear the codes and send the bike back to me. The bike was still idling like shit and eventually died on me at a light. I took it back to them the next day and they had it for over a week. All codes I pulled from it were related to throttle positioning sensor, intake leak, etc. so instead of doing basic diagnostics, they immediately contacted Harley tech services, reflashed my ECM to factory settings (wiping my tune), and then retuned the bike on the Dyno. I then got the bike back and it seemed to ride fine for a couple weeks, but I noticed the idle was sticking at 2k(ish) when coming to a stop and it would just cruise without cruise control on and no hand on the throttle. This was causing my engine to get extremely hot and eventually caused my bike to die again at a light. I refused to take my bike back to southside, so me and a buddy found that my intake manifold was leaking BAD by just spraying some brake cleaner around the seals and it was fluctuating RPM bad and died. I sent the bike to Northside and they found the leak immediately and fixed it same day and tuned it. The fact that Southside had my bike 3 times and couldn't fix a simple leak issue, shows their level of knowledge. Very disappointing. I can say without a doubt, I'll be giving my business to Northside over southside and I recommend you do too.

I can't say enough good things about Thunder Pro! The owner, Steve, is such a lifesaver! I got my…read moredaughter a dirt bike for her 9th birthday and at the last second, realized that the brand new rear tire was destroyed. I called Steve a half hour after they opened and even though they were completely booked, he said to go ahead and bring it in. He and the other mechanics were friendly and welcoming even though they had a packed day ahead of them. Apparently her dirt bike tire size is super uncommon, but Thunder Pro just happened to have one in stock. They had her dirt bike ready to go in only a couple hours and my daughter said it was her "favorite present ever"! Steve really helped make her day special and I can't even begin to thank him and his team enough! HIGHLY recommend!

Took care of my sled in good time and great communication along the way. Will be bringing my…read morevintage motorcycle there soon for some service as well. Thanks.

Just Leaving a Review after having a conversation with Christopher at the Tom Roush Mitsubishi in…read moreWestfield. TLDR. Wife came in to have trunk and fuel door fixed quoted $900 for service. Trunk service is fixed as requested but repair service for fuel door was wrong. Fuel door does not match car color and does not work. Wife left unsatisfied and I followed up with them this morning hoping to get it fixed properly. Christopher maintained that he told my wife he could send the fuel door to a body shop for an additional $100. He then told me that to fix the fuel door that they "repaired" was another $400~. The fuel door before being serviced by Christopher was at least able to be opened by holding the lever up and prying it open, but now the fuel door can't be opened at all. Overall, very disappointed with the service and will be telling everyone I know that there is a repair shop to avoid because they don't include labor in their repair estimates and when asked to make good on the work they want to charge you an additional $400 bucks. Needless to say, Christopher hung up on me and probably doesn't care anymore. He already got his $900 ($500 of which was labor from what I hear took him 1.5hr at most? Who knows why its that much. What $250 an hour for labor alone?) If you are considering taking it here, Don't. There are other places out there that handle Mitsubishi, You don't have to spend the better part of a morning talking to someone who doesn't care once their paid. Its really disappointing to spend 900 to get something fixed and then have to tow it to another place to spend hundreds or so bucks. I'm going to leave some numbers down at the end so you don't get scammed into "free inspection so long as you get the work done". They are charging anywhere from $200-$300 per hour for labor so just calculate from there. You can look up parts online to get idea of what they cost and for some reason they charged me $145 for $90 of parts. So just assume whatever parts you need they add like 25% "finders fee" on top of that. And no guarantees on the work. Hopefully you don't get Christopher when calling them just leave a review and 1-800-382-5516 is the number for Attorney General's Consumer Protection Division. On top of that here's a website that walk you through the steps and options you have including filing a claim with their insurance company. https://www.stateregstoday.com/living/consumer-protection/auto-repair-and-service-regulations-in-indiana

Recently purchased a Mitsubishi Outlander with less than 10,000 miles. This was my 4th purchase…read moretransaction with Tom Roush(Mercury, Mazda, Lincoln, Mitsubishi), and it was a great experience in large part due to the experienced salesperson and sales manager. The salesperson listened. The salesperson was proactive. The salesperson was actively engaged in the process. Highly recommend the Tom Roush group; for sales and service.

I have a 2014 Ford F150 with a 3.5 L TwinTurbo. I bought my truck with 122,000 miles on it. They…read moregave me a 6000 mile warranty or six month. I got you 129,000 miles, in my head gaskets went out. And the warranty company was not willing to help. Even though I was only 196 miles out of warranty. And it was gonna cost $4200 for them to do the head gaskets. At that's them with not replacing a cylinder head. Each cylinder head was $2000 from ford. And I have a baby on the way in four months. And I told him I could not do that and I have to give up my truck, The owner personally bought me a new engine with 40,000 miles less, and put it in my truck for free, I would I have to pay them a penny. And they said if I wanted to put parts on it why they had the motor out, that they would just charge me for the parts and no labor. Just the job of buying that motor and putting it in was easily $7000. But the owner was willing to do that for me. I did not have any reason to. I've never even met the guy. Because of him I'm going to be able to keep my truck, I have something safe for my baby to be in while I'm driving around. So I recommend anyone who is looking for a vehicle, to just stop by and talk to someone, they are willing to work with you, A lot of a lot of people don't understand is if you just have respect for people, they're willing to help you. Because the service manager understood how hard it was to have to buy a truck and not even me 200 miles out of warranty and my motor blow up. Because I just graduated college and I have a baby on the way and I could not afford that on my own. So thank you very much to the owner of Greg Chevrolet in camby Indiana. You just save me from losing a job that I just started last week, you just save me from missing more ultrasound appointments, you save me from losing a truck that I truly love. Thank you. P.s. thank you to the service manager who is willing to sit down with me and keep me posted daily. Who did not have to do any of the things that he did, thank you for going the extra mile, when you have no reason to, I was out of warranty and I was technically not your problem, so thank you very much, you are amazing! Thank you Greg Hubler Chevrolet.

I would not recommend service from this dealer…read more I dropped my truck off for a few maintenance items (transmission, alignment, and two tire pressure sensors). I received my inspection report stating the battery was low on the other two tire sensors. I did not approve to replace these sensors at this time, only the ones that were already bad. I received a call stating the fronts were now showing as bad and needed replaced. the fronts were the ones I knew were bad which my original estimate shows. After back and forth with the tech, clerk, and manager of me stating I was not paying for a service I did not approve or need at that time and still wanted the ones I already agreed to pay to have done, I end up paying for both (more for each than the original estimate which I didn't even bother arguing over). terrible customer service. Even after proving I was right, I not only paid for service I did not approve And paid more for what I agreed to, the delayed work due the confusion left me without a vehicle for an unexpected day and had to rearrange work schedules and getting kids to school.

My car had been making front end noises that scared me to drive it. I dropped my car off at my…read moreneighborhood auto shop, JTM Auto and it was completely done by 4:30. Tom checked out the noises I pointed out and told me my brakes were installed improperly, were worn down and needed to be replaced. He changed my oil and belts and called to let me know that it was ready. My car is now safe to drive and I was super happy to pay less than $400 for everything! Before you take your car to a dealership or a high priced chain, be sure to see JTM Auto for a quote first. Everyone needs a good mechanic they can trust. This is a no frills, no nonsense (no cozy waiting room) small business. Thank you Tom for your continued commitment to your craft and love for our SoBro neighborhood!

Great shop here! Smart, skilled and no BS. Very thorough inspection process, with a high level of…read moreexperience, identifying root cause without replacing unnecessary parts for quick and cost effective repairs. HIGHLY RECOMMENDED.

My review is a few months late but I can't share enough how AWESOME Colby is! I'm surprised to see…read morea few negative comments for this shop on Yelp. All automotive shops have a waiting list, it's just how life is. I called Colby and got on his list and sure it took a few months but in turn the more and more he did for me the more and more I asked him to take care of. It went in for brake work and I kept tacking on more and more and eventually asked for a complete engine rebuild that yes did take a few months but remember parts are super hard to find nowadays. He gave me updates every step of the way. He's 150 miles away from me one direction and you can guarantee every large VW job I have I'm sending to him! This shop is not only awesome but extremely knowledgeable and fair on pricing !!! If you want a good shop to work on your VW trust Colby !

These guys were great. My 68 bug has never ran so well. After my tune-up, I can now accelerate in…read more3rd and 4th gear and I think it might hit 75 on the highway if I ever get brave enough to try it. Thanks for a great job!!