I've been coming to this business on and off for many years. They used to be a huge dealer for jet…read moreski's, snowmobiles, ATV's and other big boy toy types of fun outdoors items. But over the past few years they seem to now deal more in used, no more new, toys, and inventory has decreased a lot. I assume to fit the volatile market for these types of things. Their service dept has done some repairs to some of my toys in the past, and they did a good job at a fair price. They are located out in the country in the middle of farm field's but have a nice operation with a good repair shop, and nice showroom with lots of accessories for sale. You will notice all the off road toys lined up sitting outside when driving by, making them easy to find, haha. Just pull back their driveway and park. The staff were always friendly and knowledgeable and seemed eager to help. They can also send a truck and trailer to pick up tour broken down unit, if you have no way to haul it to them. I think this might be about a $50 fee, which could be negotiable, depending on repairs needed. Not a huge location and not heavily stocked as the large Indy stores, but if you're in the area they're worth checking into. You might find a great deal on the fun off road toy you have been seeking.

From the owner: We specialize in the repair and maintenance of many brands of ATV's, Personal Watercraft,…read moreSnowmobiles, Motorcycles, Scooters and Trailers. Polaris, Yamaha, Arctic Cat, Sea Doo, Ski Doo and others. We also stock parts, accessories and Lubes.

I can't say enough good things about Thunder Pro! The owner, Steve, is such a lifesaver! I got my…read moredaughter a dirt bike for her 9th birthday and at the last second, realized that the brand new rear tire was destroyed. I called Steve a half hour after they opened and even though they were completely booked, he said to go ahead and bring it in. He and the other mechanics were friendly and welcoming even though they had a packed day ahead of them. Apparently her dirt bike tire size is super uncommon, but Thunder Pro just happened to have one in stock. They had her dirt bike ready to go in only a couple hours and my daughter said it was her "favorite present ever"! Steve really helped make her day special and I can't even begin to thank him and his team enough! HIGHLY recommend!

Took care of my sled in good time and great communication along the way. Will be bringing my…read morevintage motorcycle there soon for some service as well. Thanks.

Skyler Ervin came to my house to change two tires on my motorcycle. He did not have the tools to do…read morethe job. So I let him use my floor jack. Then he did not have a wrench big enough for the axle nut and he did not have any allen wrenches so I let him use my tools. Then He lost a spacer on rear axle which I did not notice until the next day. Then he put the spacers on the front axle on wrong, one of the spacers was wider than the other one. He has not returned my text's. I had to order the spacer for rear axle. That cost me over $25 for parts and shipping. I lost a week of riding waiting on the parts. Then I had to fix it my self.

From the owner: Affordable mobile motorcycle, moped, ATV, and Chinese powersports service and repair. Call for an…read moreappointment. Mobile service available. EFI diagnostics

I have nothing but good things to say about this place!! They helped my husband find his perfect…read morebike. He's had it for about 2 months and already has over 1000 miles on it. We'll be back to buy our son's dirt bike.

I bought a quad back in 2022 and knew then the customer service was sub-par and the experience…read morepoor. Today, I stopped in with the intent on purchasing at least one enduro, dual sport bike. I wondered the store for 45 minutes or so and was never asked if I needed help or if I had questions. I got a good morning from a guy I think worked there, but no one else. I think the current staff needs to find other non service minded employment because they sure do not seem happy. Take a look at the other reviews and find another dealer that might appreciate the customer base........TERRIBLE!

I probably won't be returning. I had a lot higher expectations and was really surprised when I…read morereceived my car. I understand that the paint will not match 100% however, the match was probably less than 70%. I brought my car in to install a trim for my bumper and to correct a previous paint job from another body shop -Maaco. It looked a tad bit darker but the shade was not worth the price. They also painted over some trim, that was not supposed to be painted (black rubber). And not only was that upsetting, but my tail light had a chip in it. I took pictures of my car before, and I know where all the flaws in my car are, so when the owner denied it and said it was like that, I had to prove to him that the damage was not there before. I think any car owner would know where their cars defects are. The owner said he didn't know the cost of a taillight and offered to discount my invoice ~$90. How does a body shop not know the price of a tail light?!? I accepted only because the situation was already awkward. Nonetheless, a tail light is not $90... and I have to take time out of my day to install it. Hope this helps anyone decide to use this shop. Take pics of before and after.

Attached are photos of the welding performed by Paintman. As shown in the first two photos, they…read moreattempted to cover it up using body filler.

I bought $179 battery April 2016 from this NAPA location becautse I wanted a great battery that…read morewould last years. Yesterday, I stopped by the New Pal store to ask them to check my battery in anticipation of the coldest weather in years. I think this older man is either the owner or general manager He made it evident that he would rather 'not' be checking my battery. Then, he said he couldn't get a 'really good' reading and 'maybe' the connectors/posts needed to be cleaned. His little machine showed that a new battery was needed and 'maybe' there'd be some credit for this one. He could not have been less help or more rude...... Now, the rest of the story....the car had trouble starting this morning so I went to Walmart/Greenfield. They said I needed new battery so after 'investing' in a very expensive battery which I was told would last at least 4 years and probably closer to 7 years, I now have a $49 Walmart battery. I would recommend NEVER going to the New Pal NAPA... just terrible