I have had a great experience with this establishment since I went in for the very first time several years ago when I moved to Andover. They have some great Stylists, extremely gracious who go above and beyond to give me a great experience. Every person who has done my hair color or styling has done a fabulous job, be it Nancy, Stella Ivana, Tara, Donna or Silvia. They are all knowledgable and are good listeners and take care to make sure we are happy with the cut or style. They are really good at what they do. Shannen, the Salon manager and Kayla are always courteous and greet clients with their winning smiles. They have always been very helpful and make the checkout process smooth and effortless. Both Shannen and Kayla complement each other at the front desk and are a great team and make clients feel very valued and comfortable. Dellaria on main street, Andover is a place with full of good vibes that sets the tone for a great day!! I give my favorite Salon 5 stars!! read more

Worst haircut I've ever received and I've gotten bad ones. This was bad for the worst possible reason Received the complete opposite of what I asked for. Asked for a trim and dead ends removed and some sort of style added to my out of control long hair.. Walked in with long hair. Got all my hair cut off. Left looking like Freddy Mercury in shock, Not sure why the person even asked what I wanted. Was busy, and I guess if it's busy they clearly don't care about what you want. Truly beyond belief. read more

Please BEWARE of this place! I came in at 9am to get highlights, from the moment I saw the way the stylist (Cameron S) was applying the foils I knew something was off. I didn't want to say anything because I thought to myself "shes a professional she should know what she's doing". Wrong!!! She over applied bleach causing it to leak thru all the foils. She put me under the "dryer" and after a few minutes I had bleach bubbling and leaking down my forehead and brows! I immediately called her, and she then took off about 8 foils from the crown of my head and applied more bleach!!! When she took me to the sink to rinse I could tell something was wrong she looked frazzled and clueless. She kept reassuring me "you're fine, you're doing great, you're hair is looking amazing" she asked me not to move or go anywhere. Within a few minutes I had a couple other stylists around me trying to figure out how to fix what she had done! I asked if everything was ok and she kept telling me it was all good! I took my phone out and turned on the camera to look at my hair... i was in disbelief and shock to see what she had done! I had a huge patch of orange bleached hair in my entire front of my head, highlights were inconsistent throughout my entire hair, my scalp burned and was all bleached on the top. Cameron then attempted to fix it by applying more product and I immediately asked her not to touch my hair again! I asked for a manager and they had a couple others ladies who tried to fix my hair, they all kept telling me "it's not that bad its just a small patch" (see for yourself my pictures and video i took) my hair was destroyed they tried but it looked horrible! I left the salon at 2:38 in tears and so sad! Never ever will I trust anyone from this salon! My self confidence after coming to Dellarias was over. I ended up driving and hour to this incredible stylist who thankfully saved and fixed my hair. read more

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I have gone to this Dellaria for years! Ivana is my stylist and I totally trust her judgement about what would be the best for my hair and her styling skills. She even was able to please my very fashion concerned son, back in his high school days! Shannon and the other front desk peeps are great and welcoming. read more

I love this salon. Ivana is the best stylist in Andover. She is always attentive and smiling. She pays attention to the details and I always leave feeling handsome and confident. I recommend Dellaria and Ivana to all my friends and family. That is why I come back again and again. read more

Shockingly high prices. It's a decent salon but nothing spectacular in terms of the facility or services you get. I had a great time speaking with my stylist while she did my hair. But all I had done was a root touch up and it was $125! No haircut. No highlights. No all over color. Just doing a normal root color. When asked why it was so expensive, the receptionist agreed it was ridiculous and said management had just raised prices. I was told $86 was for the color and $39 for the "blow dry". So I have to pay extra for you to wash and dry my hair to get the coloring out? What's next? Charging me for how many towels you use? The seat I sit on? At those prices I expect to be offered a water, or coffee, or to get a massage. If I decide to go back it's because the stylist was a lovely person. But FU Dellaria for price gouging!! It's shameful. And I just want to add that their response to this review is to make up dates of service for me and to claim I got a haircut with my "all over color". Wow. Why lie about your high prices? I've had 3 services there in the past year and nothing before then. And my root color and blow dry was $125. There was no cut or all over color as they claim. Lying about that is just pathetic and unethical. Now I definitely won't be back. read more

Made an appointment with Sandy because I was told she was the best, but not happy today with my hair. I asked for long layers and did not get that. They're short and very inconsistent throughout the cut. It's like I have two different hair styles. I also was not happy with the fact that she was in a bit of a hurry and to save time she cut my hair dry. I have a lot of hair and that should never have been done. Honestly, I cannot believe I paid $255 on this hair. Terrible! Now I have to wait three months for another haircut to grow out. Next time, please do not rush. Honestly, looks like an old lady hairstyle something from he 90s. Shannon although was very nice and very helpful. read more

I love the staff and stylist team at Dellaria. Tara is and has been for many years my stylist, friend and she is so positive and uplifting to talk to and listen to her stories about her family, children and life in general. She is the very best!! read more

I won't mention any name because I don't want to embarrass my stylist I had the other day, but I didn't even realize until I got home that I had dried up bleach all over the back of my black shirt. There's no way she didn't notice she did that. No apology or anything. Not only that, but I paid $300 including the tip for this woman to not even do what I asked. This was my third visit at Dellaria Salons and I am pretty unhappy. I won't be returning. read more

Emily is amazing -- great for tweens and grown-ups. She goes the extra mile and makes me and my daughters feel pampered every time we come in. In addition to great haircuts and color, Emily does beautiful work for special events. read more

Just got a cut and blow dry at Dellaria in Andover. Emily was my stylist and she did a great job. She took her time and was easy to talk to while she was working on me. I got a simple haircut and had it layered. I'm happy with the end result. I'm a healthcare worker and was pleasantly surprised they offered a special for us under "Haircut for Hero's." I really appreciate businesses who do this kind of thing. I had to leave a great review and wanted to say thank you! read more

Tara Garvais is amazing. I'm from CA and have been to the best salons in Beverly Hills and Los Angeles (when I had a great job!) and relocated to MA a couple of years ago. It took me a while to find a salon and hair stylist who was technically accurate and talented and I finally found her. I also have my hair straightened and she does a great job! She must be so sick of me by now, I'm in there all the time. :) read more

I have seen two stylist and had two drastically different experiences. First I saw Nancy- she was wonderful! She was sweet and nice and gave me a great cut. I paid for a cut and blow dry and she round brushed my hair and I left feeling great. I went short and it wasn't quite as short as I would have liked, but I was happy that she was conservative (always better to be a little longer than you want than too short). Nancy gets 5 stars! Today, Nancy wasn't available and I needed a cut before went on a trip so I saw Carissa. I would give her 1 star. She was rude, and kept implying that the cut Nancy gave me wasn't good. Over and over she kept saying "This is much better, much much better." I let her know that I part my hair on the left side pretty far over, but she still cut it on the wrong part- which obviously left my hair lopsided. When she partially dried my hair I noticed that not only was my hair cut so short it's ABOVE my chin (I was very clear that I need the length above my shoulders but BELOW my chin.) but it was also EXTREMELY lopsided. I pointed this out to her and she suggested cutting it all shorter. I said no thank you, because it was already an inch shorter than I asked for. I paid for a haircut and blow dry but she didn't even complete that, I left with damp unstyled hair which I had to finish myself when I got home. I don't usually write bad reviews but I had such a terrible experience I had to share. I spent $50 to be treated rudely and to look like a little Dutch boy. read more

Back in May, I came here to have my hair done for my friend's wedding since I was a bridesmaid and this is where the wedding party came to have their hair done. I requested a blow out and the stylist that was assigned to me did not seem happy to see me at all... Maybe she was having a bad day? Anyway, I requested that she blow my hair out to look nice with curls since I'm going to be a bridesmaid. I've made this request before at other salons and have always had great styles. Full disclosure: I have *very* easy hair to work with -- it holds a curl no problem. She starts blow drying my hair and I realized that barely any hair product was used, so I say, "would you mind making sure that you add some product in my hair that will keep it from frizzing?" And her response, in a grumpy tone is, "well, I already added product but ok, what product would you like me to add? Mousse?" Excuse me? First of all, I don't know much about products, hence me coming to a professional, but I have been to enough salons to know that they normally add quite a bit of product that keeps my hair tame even on rainy days! She proceeded to blow dry my hair completely straight, and I'm thinking that I am *not* paying $50 for something I could have done with a straight iron at home myself! So I tell her nicely that I was expecting some curl, so she pulls out her curling irons and curls my hair that way (lazy way out, and something I should have just done myself at home considering). Plus, she did not look happy at all when I made this request. When all was said and done, my hair looked pretty flat and not impressive by any means. It did not at all look like it was professionally blown out and cost me over $50. I am thinking she must have been pretty inexperienced and having a bad morning. And, btw, after dancing that night, during the reception on a cruise ship, my hair did become frizzy. Very disappointing experience. I don't think I'll be coming back, at least without requesting a specific person based on a good recommendation. read more

I have been going to this salon for years. Everyone I have sent to Tara has said they got the best haircut in their lives. The salon is clean. The staff is super friendly. The variety of products is really good. Tara is simply the best of the best! read more

I went to the salon looking for a haircut with shape and style. The stylist listened and did a very good job. I left with a manageable haircut. I was not impressed with the hair wash technique. At one point i thought i was going to get soaked. As it was the spray from the hair washing did sprinkle me. I was not given a cape to wear until after my hair was washed. The reason there are 2 stars is because the salon (at the Burlington mall) needs work. It was messy and felt dirty. The front desk staff was not professional and carried on personal conversations while I was checking in and out. Other stylists in the salon were not professional. They were sitting in client chairs and joking around. Very unprofessional. Given the price of the service I expected a more professional atmosphere.The salon itself needs a makeover and the staff needs work on customer service. read more

Came here for the first time because I wanted to try a different salon. I booked an appointment a couple of days ahead of time and my hair dresser was Narey. I had blonde highlights done which I was very nervous about because I have never bleached my hair and I was afraid I was going to get the unwanted orange look. Narey took her time & made me feel very comfortable with the different processes she would have to do to get me to the color I wanted (showed her a picture). She kindly answered all my questions regarding breakage & whether it was possible to get me to this color. I spent about three hours at the salon and my hair came out great. Love the color, cut and the blow dry! Most importantly the color did not come out orange!! Will definitely come back for my touch up and I highly recommend Narey! read more

did my hair here couple weeks back, she did an ok job than I messaged her to see if she could fit me in and schedule me and never got a reply but she was always posting pictures and ignoring my messages. Unprofessional do not recommend. read more

Of course this is a review of the woman who cuts my hair. If you're a guy you want a haircut that looks good for you and is consistent from haircut to haircut, from someone who is friendly, and on-time. Can you say, Ivana? Ivana also has the instincts to tell you what looks good for you, based on current styles. My wife goes to her as well, and she works miracles! Haha! Take that any way you want, but ask for Ivana. I have always found the front desk staff to be polite and flexible. read more

Julie is fabulous. Fun but professional. Good price given the quality of the haircut and overall experience. I'll be back!

I only see Leslie when I go here! She is absolutely fantastic. Even when I don't know what I want for a cut she seems to read my mind and does an incredible job. I have been seeing her forever i don't let anyone else touch my hair. I highly recommend her and this salon! read more

They are always helpful and accommodating of my last minute appointments at Dellaria. Always great, friendly service. So many of the stylists are great and I have to give a shout out to Shanna for her amazing blow outs. My hair looks great for days after- I never want to wash it out after I see her! read more

After rushing in traffic to get to here from Boston at the end of the day I was told as I Checked in that the hairdresser had gone home for and emergency and sorry but they had forgot to call me! Not really apologetic at all. read more

A friend suggested Dellaria to me and I was pretty hesitant, but pleasantly surprised. My stylist is great and totally has a beat on trendy hair cuts and styles. I take great pride in my hair and I am glad that I found her and won't be leaving her anytime soon, but I do not care for the salon atmosphere. The salon is loud and often overflowing with clients. It is by no means any sort of spa experience. Also, since the salon is so busy, an assistant often washes and dries my hair, which I am not a big fan of. For a cut and full foil it is about $250 with tip which is overpriced for the general experience. I will continue to go here until my stylist retires or moves since she does my hair just the way I like it, but would recommend looking elsewhere if you want a more spa like experience. read more

Great products for sale. I did not see any impressive styles or cuts and mine and my daughters were nothing special. This is not a salon where you will admire even the stylists' hair but it is conservative and "safe" and it works for those types of people I guess. read more

I highly recommend Dellaria's in Andover. Donna has been my stylist for years, she gives a great looking cut that lasts for months! I'm a very low key hair person, don't own a hairdryer, but she accomodates that! The environment is very comfortable, quiet, and informal. read more