Went in for a haircut and LOVED the look. I didn't get a crazy new style or anything. Just got it cut but the hair dresser did an amazing job, I believe he is the owner of the place. I forget his name (which is a common occurrence with me unfortunately). Was going out for a special celebration the next day so I went in just to get it cut. But he styled it so well after the cut that it even stayed until the next day. I SLEPT ON IT and it didn't get ruined. Just lightly brushed it before I left in the morning. The only negative thing is that he is very rough with the brushing. Every time he sectioned my hair or combed it to blow dry it I bet that I lost at least 50 strands. He pulled at my hair quite hard. Kept the blowdryer super close to my scalp so I would feel like my head was burning. I tipped him way more than I usually do in general because that's how happy I was. Technically I'd like to give it between 3 and 4 stars because of all the pulling, tugging and burning. But since that's not an option on Yelp, this place gets 4 stars. This is definitely my hair salon now. And SO reasonable! This is the perfect spot for me. read more

I've gone back and forth for a long time about writing this review, but ultimately I feel that a business should be accountable for the services it provides. I went in for a keratin treatment. My hair was actually looking the best it had looked in a very long time. I had recently spent a small fortune having my hair professionally colored, and I was extremely happy with how it looked. I felt it just needed some additional conditioning, which is why I decided to have a keratin treatment. Before the treatment, I specifically told the stylist that I had recently had my hair colored. She told me that the keratin treatment "might lighten my hair a little bit." I certainly wasn't expecting what happened next. My hair didn't simply become a little lighter or slightly brassy. It turned bright orange. And when I say orange, I mean literally the color of an orange. Think of the actual, vivid orange color of an orange fruit -- that is what my hair looked like. It was extremely obvious and absolutely not the color I had when I walked into the salon. What shocked me almost as much as the color itself was that the stylist never acknowledged it. She didn't apologize or make any comment about the dramatic change. She simply carried on as though everything was fine and even recommended products to me. The owner also saw my hair and said nothing. I left the salon completely stunned. The consequences lasted far beyond that appointment. I spent hundreds of dollars over the following year on additional salon services trying to correct the color and get my hair back to where it had been before this treatment. I'm still not completely sure that my hair has returned to its original condition. What makes this particularly disappointing is that the salon describes itself as being founded on the pursuit of "exceptional customer service and stylistic excellence." Unfortunately, that was not my experience. I understand that mistakes can happen. What I find much harder to understand is when something goes obviously wrong and nobody acknowledges it or takes responsibility. I waited a long time before writing this review, but I ultimately feel that customers deserve to know about my experience. This was not a minor color change or a result that I simply didn't like. My hair was a color I had never asked for, and correcting it cost me hundreds of dollars. read more

Great place for hair, nails, and waxing. The establishment was clean, organized, and nicely decorated. The nail technician was wonderfu! The owner was professional and friendly. We are going back soon for pedicures and manicures. Bonus, they also sell skin and hair product. read more

Amazing service! They did an amazing job on my Brazilian blow out! I will certainly be going to them soon.

Very deceptive business if one can call it that. You get spoken to like you're doing them a disservice for booking after being nothing but courteous. I had purchased a Groupon for them and they had already used the voucher before I arrived and had told me I was unable to use it because I was a bit late. I was very nice and apologetic and I mentioned I'd totally understand if we had to reschedule and had let them know in advance I would be late as some things are out of my control, and they were completely rude back. Unacceptable. I'd be very careful doing business with slimy people like this. read more

when I get to the salon, I was surprised that I had Sherylann, I have booked with loved the first time I had her do my hair. Since Sherylanne was the only one there other than the owner, I said it was fine and I would have her. She started out by telling me she had 47 years of experience, so not to worry. She was very friendly, and when my hair was blown looked OK. When I got home and washed and tried to blow dry it, I realized it was a total hack job! The hair in my crown of my head it's about 4 inches long, directly in front of that, the hair is about 6 inches long. Basically now I look like I have a mullet! I went to a salon the day after to see if they could fix it. They said the best thing to be let it grow out, because I didn't wanna end up with short hair. Unfortunately, I won't be going back to the salon where I had really Sydney! Also, why would someone from the salon, they work at write reviews for others in the same salon! read more

It pains me to write a review (never mind a not so great one), especially for a small business. I won't speak names, the sole purpose of this review is to warn anyone with curly hair. I do not want this review to come off bashing the business, especially because everyone was extremely kind, the salon clean, and the price was so affordable. The three stars reflects those details, not the service I was given. I got a Brazilian blowout at the beginning of June. This is the second one I have done at Planet Color and have had one done at another salon before. I do not think that I was given a Brazilian blowout, but rather a chemical straightening treatment. From the moment I stepped into the salon, I told several people of my hair type. Not kinky curly, but curly. When I style it, I use my Dyson Air Wrap to create bouncy curls. The main concern/wish was to be able to style it my "usual" and said I was wary of getting another after last year. Although it was straighter than normal and I still had a couple months of adjusting, it eventually started to wear off. This time around, the aftermath it is absolutely nothing like last year. I am currently battling with the last treatment I received so long ago. I have been patiently waiting for months for my hair to return to "normal", however I am finally coming to terms my hair texture/curl will most likely not return entirely unless I cut my hair short. I have creases about halfway down my hair that almost looks like where a pony tail elastic would have been. Per the directions given to me, they instructed not to wash, put your hair in an elastic, and be careful of how you sleep on your hair for several days (which I did). From the first time I washed it, the crease was noticeable. Fast forward to present day, it is still there. Additionally, the way the treatment is "wearing off" has been nothing short of a nightmare. While the the bottom of my hair is still stick straight (even w a curling iron, Dyson air wrap, rollers, etc), the hair at the nape of my neck is noticeably starting to curl but stops right where the crease is. The right side of my hair is beginning to be able to style curly, however my left is completely straight with an even more profound crease. My hair is currently very long and to cut all the way above the crease, would entail cutting of several inches and all the way to my shoulders. I really have never ever written a negative review, and I always give the benefit of the doubt when it comes to salons and (like I said earlier) small businesses. But I am finally at a point of devastation. It has taken me years and years to grow out my hair and I know now there is most likely no way to salvage 3/4 of my hair. I hope my curly haired ladies take note of my experience and think twice about what they hope their hair will look like right after their treatment and months afterwards. To the owner and salon workers, I hope you understand I am not bashing any of you or your business. I want nothing but the best for you all read more

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Had a Brazilian blowout with Sherylann and couldn't be happier. This was my first time going to the salon. Went specifically as they were having specials on the blowouts (call for pricing). My hair is excessively curly and after the early June heat wave it was out of control. Sherylann is a seasoned professional, incredibly personable and sweet. I will never go anyplace else for my blowouts. Attached is a pic I asked her to take. read more

Planet Color - So smooth and soft- amazing Brazilian blowout. - Hair Salons Near Me - Andover, Massachusetts

I got a Facial From Doreen at Planet Color Salon and Spa and it was so relaxing. The products are fresh and smell Fabulous. My skin felt hydrated and refreshed. The Planet Color Salon is practicing correct sanitation for Covid and are going above and beyond! read more

I drive from Boston and let me tell you- it's worth every second. One of the best salons I've ever been to with a pleasant aesthetic. Eric does a phenomenal job on my Brazilian blowout, cut, and color. He listens to your vision as well as guide you with professional advice to maintain healthy and beautiful hair. I have extremely thick, long, and on the drier side hair so finding a stylist that not only can handle it, but transform it into the hair of my dreams is nearly impossible to find. You will love your new look and I've already received so many compliments on it ! Looking forward to my next appointment read more

Planet Color - Hair Salons Near Me - Andover, Massachusetts

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Excellent service great Brazilian blowout. Definitely going back. Groupons available

Really impressed! Eric did my hair and rocked it. I have trouble trusting people cutting my hair and he listened well and didn't take much length off at all. I got the Brazilian blowout and it came out better than I expected. I will def return. read more

Just had a wonderful day of beauty at Planet Color with my niece. We were thrilled with the welcoming environment and the services, and lucky to enjoy the holiday spread of snacks and drinks! We enjoyed pedicures with Karen; facials with Doreen (try the derma planing!); hot stone massages with Diana; and deep condition and blow outs by Eric, the salon owner. We can't wait to come back! read more

First time trying this place and I loved it! I walked in with a dry, yellowish-orangish-green tinted mess of a head of hair, and Gina fixed me up very nicely! She really took the time to figure out what she wanted to do, and explained to me exactly what that would be. She gave me a great cut as well. I will be back :) read more

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Came here a few weeks ago and was very pleased. The Salon is in a mill building. When I walked in I was greeted by the owner whom was friendly and checked me in. I came in on a new client special and got a blow dry and a mini facial. The woman who did my blow dry was nice and easy to talk too and my hair came out great!!! The woman who did my mini facial was amazing, she's very knowledgeable and doesn't try to push services which is a plus. Can't wait to come back! read more

I've been in search of a salon since my hair dresser moved out of state. I saw this salon on Groupon and decided to give it a try. Sheryl ann and the owner are amazing! I'm thrilled with my cut and color and definitely returning and will be a long time customer. read more

MUST GO SEE ERIC HOWARD for the best hair experience of your life! Ask about the AQUA extensions too! They are unreal! I wish I could give Eric 500 stars!!! But it will only allow me to give 5 :( They truly are the Best of the best! Wouldn't go anywhere else for my salon needs!! Also - ask for Gina! She works WONDERS, and is an absolute pleasure to work with. They've also recently added Esthetician services. MARIA IS A GODSEND!!! She is straight from Italy, and has over 20 years of experience. Not to mention, her work is phenomenal. They all go above and beyond. I've never worked with a salon like this who actually care! These guys are the real deal, and I'm speaking from the perspective of a fellow business owner. They are responsive, pleasant, professional on every level, and above all, they ACTUALLY LISTEN and give you what you want!! DON'T GO ANYWHERE ELSE for your salon needs!!! Trust me! read more

My daughter went to Planet Color and had her hair colored ( and it really needed to be fixed!) and had a keratin treatment from Sherylann. Her hair came out awesome!! She's so pleased and I think its the best its ever looked having these two treatments done.....highly recommend the salon and Sherylann!! read more

Planet Color - Hair Salons Near Me - Andover, Massachusetts

I visited this salon for the first time after reading all these great reviews on yelp. The salon itself is a bit gloomy and drab - it's underground, so there's not much natural light and the decor is simple and a little dated. I had booked my appointment almost a month earlier by phone, but when I arrived the receptionist acted as though they had no record of my appointment. I waited almost 35 minutes to be seen by Eric, the owner, who did my cut. Eric was nice enough and gave some styling suggestions as he cut my hair. I loved the way my hair looked when I left and made an appointment for the following month to get another trim. When I arrived the second time, it was like a strange deja vu experience. They had no record of my appointment or what services I had scheduled. Eric introduced himself as if we had never met before. As he cut my hair, I could tell he had no idea who I was and didn't even remember having cut my hair before. I really wanted to get the same cut he had given the previous visit, but he totally chopped my hair off in a very unflattering way. The worst part was that he trimmed up the hairs at the back of my neck with a men's electric trimmer that must have had a broken blade, because he actually cut my neck in three different places. My neck was scarred for weeks following this haircut and the spots that were cut hurt so badly that I couldn't wear certain fabrics, because the necklines were killer. This is just ridiculous. To make matters worse, after washing and styling my hair at home, I noticed that the cut was uneven. I had to go to another salon in Andover and pay an additional $55 to get it fixed, because I knew I couldn't trust Eric to fix it (he probably wouldn't even remember who I was). There are plenty of salons in Andover that offer a better experience, have a spa-like atmosphere, and are in the same price range (this place was no deal, by the way). I gave it a second chance, but I would never give it a third. Such a disappointment. read more

I was hesitant about getting a Brazilian Blowout, i wasn't sure it would be worth the money- but I decided to go for it and I am so glad I did! It was worth every penny!!! I have super thick, course, curly hair that takes me over an hour to blow out, after the treatment I noticed my hair was much shinier and softer, I let it mostly air dry and was able to blow it strait in 10 minutes :) Eric and Gina are both so talented. I always get the royal treatment and leave feeling beautiful!! This is the only place I go for my hair- I have been a loyal client of Eric's for 16 years!! read more

Eric is absolutely amazing. He knows what he is doing. He is very professional and knowledgeable. He did wonderful job. I highly recommend this salon. read more

I had Sydney do my Brazilian blowout and I was very happy with her work. :) She was sweet and I am happy that I found a stylist that is comfortable working with curly hair. I will definitely be back! :D read more

I've been going to Planet Color for 5+ years, as I was referred by a friend who works in Dundee Park. Eric cuts my hair and Jav shampoos it. I always get compliments from my Wife after my monthly cuts. My hair is as thick as a brick and usually in need of attention if I go more than 4 weeks, so I come home a new man from Planet Color. Great conversation and a terrific atmosphere. Watch out for the honeydew donuts on Saturday mornings- they are killers to the waistline! Love talking hoops with Jav, sports, kids & travel with Eric. I look fir to my monthly appointments! read more

Walked in with nasty dry horrible colored hair. Seen Gina this past Saturday, so happy with the results. Will recommend to everyone. I feel a lot more confident about my hair. Thank you so much! read more

Will not return. Went for a balayage cut and condition. Salon is located in a basement, very dark and drap. Was told by stylist she doesnt like to do balayage, even though they booked me with her knowing that is what I wanted and she proceeded to do a foil. My cut was nothing special. She never asked how I part my hair and never told me how she was going to color it even after I showed her what I wanted. She completed everything and showed me in a dark mirror. I was never offered to book a follow up or told when I should get a touch up. I got out to my car and I was horrified. My hair was brassy YELLOW. There were spots you could see the straight line if the foil expect the foil started 2 in from my head so it looked like grown out highlights. I was mortified. I had to have a toner service done else were to correct. Mind you the hair dresser never toned my hair while there even though I have very dark hair with natural under tones. Needless to say I will never be returning. read more

Planet Color - Hair Salons Near Me - Andover, Massachusetts

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Thanks to Sherylann for squeezing my two girls in for very reasonably priced children's haircuts and sending them both off with Elsa braids. It was our first time there switching from my own awesome hairdresser who simply is too booked for me to do all three of us. We will definitely be back! read more

This salon was kind of complicated to find but absolutely worth the look!! Sherylann did my hair and she did an a amazing job! I am so happy with the final result. I got a Groupon for my first visit but I'll definitely be going back to visit for a mani pedi and to see Sherylann!!! So friendly and so nice! read more

I'll never go back to this place . They have no respect and loyalty to their customers. I have been going there for last couple of years. I bought a shampoo from them called NUMA which caused severe allergic reaction to my hair and I lost half of hair. I had go on the medication Propecia for hair growth. I was always very generous with tips as well. I did mention to the owner about the allergic reaction and requested to document that in my chart so they never use that shampoo again on my hair. In November I wanted some highlights and liked my hair color so I requested Eric to take a picture so he can do the same when I return next time. But in January when I returned his assistant started using the shampoo NUMA again. I immediately felt the severe reaction and asked him what he was using and then we put a stop to that. But damage wAs done already. Then Eric randomly started coloring my hair so I had to remind him about changes we made last visit. He tried to fix it but it ruined my hair anyway. Then I went to pay as a polite customer. I bought a couple of products and they totaled everything and I was asked to pay tip on that. I did as a polite customer and left. Then Eric send me questions how my visit was so I i replied I was not happy and the reasons. He said he will fix those next time. So i called a week ago as a loyal customer thinking people can make mistakes and can be forgiven. I was not given any appointment and was told he will call me an hour later. I never heard back. I had an appointment across the hall that day so I went to the salon after that Eric saw me and of course recognized me but just walked away. I thought that was not very respectful. I waited at the counter for a while didn't get any attention and left. I sent a text message to Eric about this but I never heard back. So if this is how they treat their customers then I'll stay away from their place. They owe me money as they overcharged me but they can keep it but I'll never go back and people who care about loyalty and self respect also should read these a second time and think an about it. There is no shortage of nice salons in Andover. read more

I've been coming here for awhile now. The Salon is down stairs in the third building of Dundee Park. They have plenty of free parking which makes it convenient. The staff are all so friendly and make you feel comfortable. I have never been so in love with my hair before. Thank you guys! :) read more

Great service, friendly staff. You always leave the salon looking and feeling awesome! Been going off and on for a few years now and am very happy with the results. read more

States it opens at 7:30, but not accurate. States it is walk-ins at on Saturdays, but not accurate. Stylist wasted 45 minutes of our time, when we originally requested hair service for two people to the tell us she could only take one more person for the day because she was booked up. read more

I once walked into Planet Color 3 years ago when they were located on Main Street in Andover and that day they got me hooked. Eric and his staff are genuinely thrilled to see you and they treat their customers very well. Recently I developed an ingrown toenail and I got a pedicure there as well. Wei did an amazing job. My feet felt fantastic! read more

Dont ever get your eyebrows done here! I asked for mine to be just cleaned up (no stray hairs, my natural shape) and the woman waxed about a third of each eyebrow and left so many stray hairs! Not to mention, I started getting dry skin around the area she completely waxed off which I have never gotten ever at any salon or spa! She didnt listen to what I wanted and just did what she wanted, and they came out horribly! read more

Hoai gives an excellent pedicure and the price for a deluxe pedicure is spot on. The peppermint essential oil massage is a must have for tired legs and feet. Perks you right up! I will be returning. read more

Gina did my hair- but i also want to give credit to eric too because he helped in deciding which path to take as far as color goes (hair dresser lingo basically). Long story short- my hair came out amazing- and exactly like the picture i showed her of what i wanted it to look like. They are both extremely talented colorists and if you are in need of a re-do/color correction- this is the place to go. read more

I absolutely LOVE Planet Color! I discovered them several years ago via Groupon and I have never gone anywhere else after my first appointment. Every single appointment has left me looking fabulous!! I have done everything from single process color to Brazilian blowouts and colorful hair extensions! I am constantly complimented by my family and colleagues. Eric, Gina and the rest of Planet Color are wonderful! They really listen to what I want to do and offer advice and explain any process. One thing I should mention is my mom and sister had a salon in CT for over 30 years. I literally grew up in that salon and worked there on summer breaks to help with the appointments etc. I myself am not a stylist but I know fabulous stylists are hard to come by and I consider myself so very fortunate to have found Planet Color! They are all inclusive as well providing European spa services and a nail salon. Their pedis are to die for!! This is the place people! I have also had my make up and false lashes done as well as pretty updos for weddings and parties- always looking glamorous!!! read more

One word: LOVE!!! seriously Eric Gina the staff the services and EVERYONE LOVES how I look after I visit Planet Color!

LOVE Eric Howard and Planet Color Salon! Eric Howard has been my #1 favorite colorist & stylist for 20 years now! He is not only the most talented person in hair that I could ever imagine (he's always been a leader in his craft, doing hair shows, teaching, and demos all over!) He is a world class stylist right in Andover, MA! Eric is also incredibly kind and so fun to be around. His positivity and love of life and all things hair are infectious and I absolutely love being in his chair talking to him and having him work his magic on my hair! I have had to move around the country a lot the past few years and have never found someone of his talent anywhere! So I now am pretty much going to just wait to get my hair done with Eric at Planet Color whenever I come back to visit the area. Eric is truly the best in the business, I am so thankful to know him and have him as my hair stylist for so long! I feel like a new person every time I leave the salon, I always love the results! Also, Planet Color and their incredible staff have taken all of the best health and safety precautions and you will feel 1,000% safe at your appointment inside during this current time of covid. You will be so happy getting your hair done by Eric Howard at Planet Color! read more

Very friendly and comfortable atmosphere!!! Great job Sherylann!! I will be back! -Danielle

I recently moved from Boston to Tewksbury and my hairdresser of 20+ years retired which is traumatic. Planet Color was recommended to me by my daughter so I decided to give it a try. I made an appointment with Eric. Wow. I got one of the best haircuts I have ever had. He is not only an artist, but he's very knowledgeable and super nice. I loved the vibe of the place. His staff is really friendly and it's a fun place to go. What a find! They have many services and I wouldn't hesitate to recommend this place. I found my new home. read more