Thank you very much, Dr. Evans! I came to St. David's ER with a terrible, extremely painful,…read morequickly progressing case of shingles on my face and in both eyes. He admitted me to the hospital where I was able to rest, stop the progression and manage my pain, which I could not have done as well at home. My family is relieved, and I'm very grateful to have dealt with this with St. David's medical support.

Dr. Robinson embodies the essence of professionalism and compassion in healthcare. His…read moreunderstanding of the delicate balance between art and science in patient care is exemplary. My husband suffers from a rare and complex health condition, and Dr. Robinson along with many others, have been instrumental in his battle against a formidable disease process What sets Dr. Robinson apart is his measured approach when necessary and his readiness to pursue aggressive treatment when appropriate. He explains complicated scientic processes in such a manner that the lay person understands. This combination of caution and decisiveness along with his genuine warmth, humor and empathy; has instilled a great deal of confidence in us. We are deeply grateful to have him on our healthcare team and a de facto family member.

While I liked Dr. Guerra in person, I can't recommend her, as I feel her practices take advantage…read moreof patients. When my old doctor moved away, I went to Dr. Guerra for a physical as a new patient. In the course of the appt, to explain why I take the medications I do and what I'm looking for in my yearly labs and because it's a part of my general health, I mentioned a health issue, and we discussed it for a few minutes. At the end, she recommended I make a follow-up appointment to discuss it further. Several months later, I get a bill for a copay, due in 7 days. I called her office and was informed that because I discussed something beyond "wellness" at my physical, she marked it as a second, separate appointment. This means that during our conversation, Dr. Guerra decided we were crossing out of "annual physical" territory, and yet decided not to say anything, knowing it would lead to me being double-billed. I understand having a limit on what's discussed at a physical, but I certainly didn't think I'd crossed it, and for Dr. Guerra to encourage the conversation without a hint that she would charge me extra for it is exactly the kind of taking advantage that scares people off from the doctor in the first place. When I called her office to ask about the charge, they twice told me they'd call back and didn't. They ultimately refused to reconsider it. My insurance says this is allowed but that doctors are really supposed to say something first because otherwise it comes off as tricking people. Find another doctor, or at the very least tell her that she had better warn you before she answers a question she'll charge you extra for.

It has taken me so long to find a physician I am comfortable with. It was at the point where I was…read moreneglecting my health. The minute I walked into the office, I was completely comfortable. The minute I met Dr Guerra, I knew I had found a physician for life. She is so wonderful with explaining what is going on with me and what her plans are to get me back into good health. I recommend her highly. She has a wonderful staff as well.

worst dr ever. I was a patient for years and she lied to me every time she looked me in the eyes…read moreand laughed about it. receptionist thinks she's god, laughs I owe 20 bucks then goes back to ask if it's OK if I can live and get my meds. Worst office I've ever been into. EVER.

I made an appointment with Dr. Ellis for a positive TB test. She was great. Very personable and…read moregreat communicator. I would highly recommend her if you need to see an infectious disease doctor. Office staff was friendly and pleasant too. Luckily TB test was a false positive. :) John G.

I made the mistake of giving this place the benefit of the doubt after reading the negative reviews…read moreand am now stuck with an insane bill. First of all it took months to order my replacement IUD, the medical assistant accidentally sent the order to the wrong place? After meeting with Dr Downing I mentioned the negative reviews and my concern and she said they were having issues previously but changed companies and fixed the issue I trusted her and went forward with this office. The doctor and medical assistant both assured me that everything would be covered by my insurance, I even called the company the device was being ordered from to be safe and was told the same. Finally almost 2 months later they finally receive the IUD and Dr Downing isn't even available to insert it and I was seen by a different doctor I'd never met before. At this point, I just went forward with the IUD insertion and that was that. Weeks later, I have received a $1000 bill for the device and am having to call my insurance and the specialty company that provided it. The medical assistants are rude and unhelpful throughout the process, and I feel like the doctor lied to me about fixing this issue with other patients in the first place. avoid this place!!!!!

Dr. Laura is awesome. If you are looking for a great obgyn with a heart then look no further…read more She is very friendly and accommodating. This is very important. It makes every doc's visit easy and something you can look forward to knowing that you will be meeting a doctor who truly cares for you. She is very patient explaining things to me, not a confusing medical jargon, but with simple and understandable way. She even printed resources that I can read so I am fully informed. She follows up and always repeat that I can always call anytime if there is an emergency or if I have a pressing question. I am very well pleased with Dr. Laura. What a gem. I just moved to Austin and she made me feel at home with her excellent and sincere medical service. Note: She is a part of a network of doctors named Austin Associates OBGYN. She shares the same clinic as Dr. Christie Milluer which is located in building 2. Over all, getting an appointment is easy and very accommodating especially if you have an urgent issue. The clinic is very well clean and pleasant. The sitting area feels like you are just in your living room. The toilet is very clean and smells so fresh. The reception (with An amazing staff) is very efficient and organized. The staffs are friendly and helpful.

Front desk staff is always rude each time I come here as they don't greet out or give out incorrect…read moreinformation over the phone. Multiple times I have called to verify if there were testing patients and once I arrived they are either done for the day or in a meeting. The lack of communication is truly ridiculous and unprofessional. I think the services are great for the community I just wish patients were treated more with respect and not as inconvenience. The clinic staff is always kind though but unfortunately having to deal with front desk and the registration team as they extremely unfriendly isn't a good way to feel in a clinic. Unfortunately it seems there is no interpersonal training as this has been constant behavior. Do Better.

He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

Courtney is wonderful. I've been seeing her for the past 2 years. She is kind, answers all my…read morequestions and is an active listener. The office tends to be busy (likely since it's right by UT) but the staff greets me quickly every time.

I have been a patient of Dr. Nguyen since moving to TX in 2023 and I am very happy with the care I…read morereceive. She is personable, attentive and I never feel rushed. She is thorough and remembers small details from previous appointments. She is a great physician, I highly recommend!

We first met Dr. McConnell when CMG hosted a free baby prep class in their office. On the drive…read morehome, my husband I were convinced she needed to be out pediatrician!! During our 5 day stay at the hospital, Dr. McConnell came to see us everyday & we knew had made the right decision. We have always lived quite a distance from their office but happily make the drive just for her. She's gone above & beyond any expectation we've ever had for her & continues to surprise us with the generosity of her time. Once, we were out of town & our daughter was horribly sick. We ended up taking her to an urgent care & she consulted with the doctor there on treatment. My little one ended up having meningitis!! This is just one of dozens of experiences where she has amazed us... Plain & simple - I would not trust anyone to her life the way I trust Dr. McConnell!!!

I had the exact same experience as another reviewer here. Trying to transfer my child's medical…read morerecords has been an absolute nightmare. I started the process two weeks ago and was told they had sent the records request to my son's current pediatrician. I later found out that my pediatrician never received anything. To make matters worse, they couldn't get my son in for an appointment until the end of the month. The entire experience has been frustrating and disorganized. I would not recommend this office.