I made an appointment with Dr. Ellis for a positive TB test. She was great. Very personable and great communicator. I would highly recommend her if you need to see an infectious disease doctor. Office staff was friendly and pleasant too. Luckily TB test was a false positive. :) John G. read more

worst dr ever. I was a patient for years and she lied to me every time she looked me in the eyes and laughed about it. receptionist thinks she's god, laughs I owe 20 bucks then goes back to ask if it's OK if I can live and get my meds. Worst office I've ever been into. EVER. read more

Completely blew me off. Not even sure why she accepted my referral. After six months of debilitating symptoms and seeing several specialists, I was referred here. She told me what I already knew and had gathered on my own, over my six months of treatment by other doctors. She told me "sometimes we just really don't know what's going on" and I am free to continue pursuing Mayo Clinic for more answers. It was like she was already done with me before seeing me, and offered no new insight, discovery, testing, or treatment options. My husband took a half day off to accompany me; what a waste. Our medical system is too splintered rendering patients to piece together symptoms & their own treatment options. read more

Dr. Lisa Ellis spent a LOT of time with me asking questions, suggesting next steps, and ultimately doing relevant lab work. She followed up personally giving me options. Dr. Ellis is a curious person with a breadth of knowledge, which makes her effective at what she does. read more

Doctor Lisa Ellis and her clinic Austin Infectious Disease Consultants (AIDC) abandoned me as a patient in the middle of a health crisis, creating a tremendous amount of stress and uncertainty for me. In the spring of 2013, i attempted to return to see Doctor Ellis at AIDC after witnessing the travesty that is the David Powell Clinic (see my review of Donald Brode, M.D. for more information on that clinic). An appointment was made by the scheduler, and then cancelled by the doctor via her nurse who coldly cited multiple catch-22 "policies" which allowed them to abandon me as a patient. As i was wrapping my head around this, her nurse then suggested several times that i return to the David Powell Clinic, defended them without having any information on what my experience there was like, and concluded i was "clinic-hopping" (read: frivolous). Dr. Ellis and AIDC were well aware that i was scheduled for surgery on a tumor - which turned out to be Stage III Urachal Cancer. I certainly did not need to be left without an infectious disease doctor on top of everything else going on and did not find another one until i relocated out of Texas almost two years later. After i filed complaints with AIDC, the Texas Medical Board, and Texas Health and Human Services, Doctor Ellis learned that i would be switching from Medicaid to private insurance in 8 months time and offered to "consider" taking me back then, but of course i did not take her up on that. The best doctors put people over profits. Throughout the whole ordeal Doctor Ellis, who i saw for two years and who i was previously on good terms with, never called me once to explain or apologize. If she had, she could have easily avoided this negative Yelp review. (Many people in Texas find it difficult to explain, and impossible to apologize.) It took three months and multiple emails and letters for me to get a written statement re AIDC's unethical policies from the Clinic Manager - who repeatedly missed every opportunity to apologize for anything other than her own negligence in failing to get back to me in a timely manner - but here they are: (1) AIDC assumes any patient who seeks a second opinion and/or care at another clinic is not coming back and classifies them as no longer a patient. [I know of no other clinic that operates this way.] (2) An agreement among doctors at AIDC prevents patients from switching doctors for any reason - even if the doctor is the one who chooses to drop the patient, and even if doctor and patient were on good terms. [This severely restricts freedom of choice in choosing doctors, one of a patient's major rights.] (3) AISD no longer accepts out-of-hospital HIV patients on Medicaid. [This is a major restriction on freedom of choice in choosing doctors for HIV patients on Medicaid in Austin as AISD has half the available pool of Infectious Disease doctors.] I say policies should bend for the people, people should not bend for policies! * I reported Doctor Lisa Ellis to the Texas Medical Board, and to Texas Health and Human Services, which have my complaints on file. Be sure to give my name, Grey, and cite my file/case #s when you write your complaint. If they receive multiple complaints they are more likely to take action. Texas Medical Board File #: 14-2152 Texas HHSC Case #: A01032014.0080014 * ADDRESSES FOR REPORTING PROBLEMS WITH AUSTIN INFECTIOUS DISEASE CONSULTANTS Practice Manager Austin Infectious Disease Consultants (AIDC) 1301 West 38th Street, Suite 403 Austin, Texas 78705 Texas Medical Board Investigations Department - MC 263 PO Box 2018 Austin, Texas 78768-2018 Texas Health and Human Services Provider Complaints Health Plan Operations Office #320 PO box 85200 Austin, Texas 78708 * TEXAS RANKS AT OR NEAR THE BOTTOM IN HEALTH CARE IN AMERICA http://watchdogblog.dallasnews.com/2014/01/report-card-texas-bombs-another-national-health-care-test-this-time-for-emergency-services.html/ BETTER SOLUTIONS: Rather than subjecting yourself to substandard medical care at the Austin Infectious Disease Consultants, i recommend finding a good General or Internal Medicine doctor who will write your prescriptions for you &/or relocating to a better state that has strong laws in place to protect LGBTQ people (like New York, Massachusetts, Vermont, California, Oregon, Washington) and that has expanded Medicaid. When we are ready for a real solution to America's healthcare problems - the simplest, most compassionate, most cost-effective plan - which every other developed nation except the United States has for these reasons - is: SINGLE PAYER UNIVERSAL HEALTHCARE / MEDICARE FOR ALL read more

Oh boy! I don't even know where to begin. I switched to Dr. Lisa Ellis as she was closer to my home. I saw her for nearly a year which was WAY TOO LONG. I was treated like an idiot. I was told I was a hypochondriac or had anxiety issues over a mole I felt was an issue. She said I was paranoid or something to that effect. Eventually, I went to my dermatologist and we found out I had a MALIGNANT MELONOMA (CANCER). Her attitude is POOR at best. She has a high opinion of herself and talks NONSTOP interupting you, well she did me. Anyways, there was another serious incident when it was a possibility I had a staph infection. She begrudgingly did the test and NEVER told me the results despite several calls I made to the office. When I finally got ahold of the old lady in the front office she claimed "Oh, we didn't call you back cause you didn't have a staph infection" Thanks for 2 weeks of stress for nothing! Probably this caused my phony anxiety condition. Worst of all, when I decided to DUMP Lisa Ellis I asked for my medical records for the new doctor. None of it got to him and my entire medical records from her office apparently consisted of a 3 page non legible FAX to the old doctor. I've heard nothing but bad news about her and wouldn't recomend anyone seeking this serious of a specialist to her. GOOD RIDENCE! read more

Lisa Ellis is an infectious disease doctor. Why this mornings appointment was highly rated in my book. 1. Easy to get appointment 2. Exceedingly friendly office staff and nurse 3. Lisa was positive, cheerful and dealt with my concerns in a upbeat but realistic manner. 4. She also said I was the healthiest patient she would see all day, which was good to hear. 5. She thinks a bit outside of the box, which is good. Highly recommended. read more

Dr. Ellis is the professional that all doctors should be. She is unfailingly pleasant and never makes me feel rushed. I recommend her to anybody looking for an infectious disease doctor. read more

Not sure which doctor a previous 1-star review was referencing, but it definitely isn't the Lisa Ellis see. I hope you found somebody more to your liking. Glad you went to a dermatologist (rather than an infectious disease specialist) concerning your mole (what a shock, seeing somebody who would actually have a higher chance of an accurate opinion on a mole...) I find Dr. Ellis is quite frank in response to concerns I may air, which I like a lot. I've never had an incident where she didn't listen to me (note that "listen" does NOT mean "immediately agree" with whatever I'm saying). Finally, I've never been treated "like an idiot" by Dr. Ellis. read more

Dr. Ellis is a great doctor that listens. The office is easy to find, with interesting shops around the area. The receptionist is welcoming, I felt very much at ease. I highly recommend Dr. Ellis. read more

I wish there was a minus 1 star. I saw this woman once. She did nothing but charged my insurance 600.00. She was insulting in a passive aggressive way, she talked over me and I wanted nothing to do with her. I have had a long medical battle and was finally getting answers finally getting aggressive doctors I like that were getting things done. Dr. Ellis was not one of them and I did not want her on my team. Then I got a call from her at home which was very strange. She asked me what was going on and what doctor was performing my procedure. I thought it was strange but answered her. Then I found out my IgG3 level was low, she never told me, my pulmonologist did and said if the infectious disease doctor (Dr. Ellis) doesn't think its important it must not be. He did my bronchoscopy then told me he was sending the lab results to Dr. Ellis. That's why she wanted to know who was doing my biopsy, so she could insinuate herself in where I did not want her. I was told I would hear from her by the 23rd. Mind you I have pneumonia and I'm waiting to know what drug will kill what ever is growing in my lung. I call her office and they tell me she is on vacation till the January 2nd. So I am supposed to wait 2 weeks with my 5th case of pneumonia, do nothing about it till she comes back because she wants the insurance money she makes filing but not treating me. It all sound more than a little fraudulent in my book. She took this case from a good doctor I wanted who did all the ground work, who would be available. She had medical records sent to her that I never approved of. I did not want her as my doctor. I read the complaint from 2009 about her and I agree 100% with what she had to say. One look at her filthy waiting room says it all. The woman answering the phones is rude, talks to herself non-stop and frantically applies lip balm repeatedly then smears it on the windows and everything else she touches. So the unprofessional, unorganized atmosphere aside. Dr. Ellis had no right to ask for my medical records and run point when I never wanted to see her again. I set an appointment with the immunologist I wanted that did all the work and I am having all records sent to him and apparently I have to tell her to stop. I have never had a doctor call me at home to see what another doctor was doing only to then ask for the results to be sent to them, and take over. Add that she is leaving me with pneumonia for 2 weeks while she vacations. I am so angry at her, the last thing I need right now is a greedy doctor grabbing me up for my insurance money after I already suffered for 8 months of getting no where, finally get a team that is competent and moves in the right direction. My IgG3 level being low should not have ever been overlooked with my recurrent pneumonia's becoming more frequent and worse. This woman would have never told me. She would let me sit at home and die before doing anything, but charge my insurance 600 when she did nothing. She was to lazy to fill out her own paper work. I showed her what the immunologist ordered and she marked an x on his order for blood work requesting an aids test right after she asked me how long I had been married, 8 years. It was lazy and insulting. She then hide the true results from me telling me "everything" was normal. I do not trust this woman with my life. If you see her and she calls to ask you for information it may be like she did me, to request that results be sent to her without ever asking your permission. I found out the hard way that with me she was very sneaking and underhanded. I would never recommend her to anyone, ever. read more