I had a key made by this company for my Corvette after my old key stopped starting the car. When…read morethe technician arrived, he struggled to program the new key but eventually got it to work. At first, everything seemed fine. About a week later, it started taking two clicks on the fob to start the car. I didn't make a big deal of it since I was told the key was under warranty. I then went on a trip out of the country, and when I returned ready to drive my car, the new key no longer worked at all. When I contacted them, instead of honoring the warranty or reprogramming the key, I was told it must have been my fault for "dropping it." I had barely driven the car a few times before leaving the country, so that explanation didn't make sense. Their only solution was to sell me another key at a "discounted" price, which I felt was unfair given how quickly the first one failed. This is not how good customer service should work. As a business owner myself, I would never treat customers this way. Instead of standing behind their work and building long-term trust, they chose to push the blame and charge me again. Very disappointing experience.

Quick to respond, came to my house, key made and programmed in 20 minutes, cheaper than dealer, job…read morewell done. Will definitely be holding onto his card.

Eric was very responsive over Yelp and was able to tow my Honda Pilot for a decent price! He used a…read moreflat bed truck for my AWD vehicle and got it to its location safe and sound promptly. Thanks Eric!

Fantastic towing service, arrived promptly, couldn't have been nicer! Highly recommend!!read more

Jordan was very professional and efficient! Quick to scene…read moreof my vehicle. Courteous, nice, very concerned of our needs! GREAT SERVICE !

Avoid this mechanic. He promised he could complete the repair, but within the first hour he started…read morecomplaining the job was "too hard" and kept raising the price every 30-45 minutes. The cost increased by about 75%, and even after agreeing to a price cap, he later called me (during my birthday celebration) to say he couldn't finish the job but still wanted 25% more than the original quote. Worst part: he admitted he broke something, and now my car is not drivable--it was driving fine before he touched it. Unprofessional, stressful, and a complete waste of time and money. Do not recommend.

Tri City towed our daughter's vehicle to our mechanic 45 min from where she broke down. They…read morearrived quickly to pick up and delivered the vehicle, making good time, and sending confirmation pics upon drop-off. The cost of the tow felt comparable to others in the area. Truly professional during an otherwise stressful situation!!

From the owner: Emergency towing 24/7, call now read more

Ken came over while having a cookout and took care of my car for me. Did great work and was…read morereasonably priced.

I would not use this mechanic again. I originally used a mobile mechanic thinking I could save some…read moremoney, but after this experience I would rather spend the extra money and take my car to an established shop. I paid him $150 to install a replacement throttle body on my 2009 Dodge Caliber on June 11th. After the installation, my car was fluttering while idling and continued doing that until June 17th, when the car shut off. I couldn't even drive it one mile. Around that time, while I was already dealing with the problems with my car, he started making advances toward me. He asked me if I wanted a "sugar daddy," repeatedly told me I was a "good woman," and during a test drive asked me if I wanted to spend more time with him. He also talked to me about having a wife and twin children, which made the advances even more inappropriate to me. I turned him down. I asked him how he relearned the throttle body with the computer and didn't get an answer. Before he came back to work on my car again, I specifically asked him to bring the computer/programmer, and he said okay. When he came back, I asked about it and that was when he told me he didn't have the equipment and said it cost around $5,000. I would have liked to know that before paying him to install the throttle body. I also paid him another $125 to install an IMRC actuator. The next day my car was scanned again and P2004, Intake Manifold Runner Control Stuck Open, was still showing. I later asked him to make sure the actuator he installed was working before I bought more parts, but I never received confirmation that it was. My issue is twofold. I had problems with the work I paid for, and at the same time I was dealing with unwanted advances from the person I hired to work on my car. I can't say whether my turning him down had anything to do with what happened afterward, but given the timing, it is something I have questioned. Before I pay anyone for a service, I always look at the reviews first. That's one of the reasons I'm leaving this review. Other customers, especially women, should know about the experience I had before deciding whether to hire him. After everything that happened, I question whether he is selective about who he behaves this way toward. For women especially, I would think twice about using a mobile mechanic just to save money. If you do decide to use one, use a credit card or another payment method that gives you clear purchase protection and a way to dispute the charge if something goes wrong. Women should be able to hire someone to work on their vehicle without having to deal with unwanted advances while trying to conduct business. Based on my experience, I would rather spend the extra money and go to an established repair shop where there is more accountability and professionalism.

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

I recently needed a tow for my VW Golf GTI and called Tiny Towing -- best decision I could have…read moremade. Chris, the owner and operator, was fantastic from start to finish. He answered my call right away, kept me updated on his arrival time, and treated my car like it was his own. You can tell he genuinely cares about doing the job right. His communication was top-notch, and he handled everything with a level of professionalism you don't always find in this industry. If you need a tow, do yourself a favor and call Tiny Towing. I wouldn't trust anyone else with my car. Thanks again, Chris!

My friend's truck stopped in the middle of Capital Blvd and Tiny Towing was there in five minutes.read more

Came to my house last night, tested out a dead battery and did tests on all the other components to…read moremake sure that it was isolated to the battery. Made sure everything was perfect. Extremely polite and professional could not have asked better service.

I did a stupid. I noticed that I was low on gas when I parked my car this morning and made a mental…read morenote that I needed to fill up first thing when I got back to the car. Well, that mental note was worth the paper it was printed on because after about 15 minutes of driving around and exploring Raleigh, my car decided it was done. Oops. Fortunately, I was able to coast to a safe spot and figure out my current address. And even better, there was a 4G so that I could boot up the GEICO app and request assistance. Just under 30 minutes later (they promised 45), this gentleman shows up with a can of gas. We poured it into my car and made sure it started up and then he was off. Friendly, helpful and "Yes, this really happens all the time" so I didn't feel bad about being an idiot. That was all on me. Great service from ASAP and when (not if) I do another stupid, I'll be looking for them. [Review 12858 overall, 174 of 2020.]