My boat axles were broke and I needed a flat bed to get her home. They were on time and the driver was as careful as he could be but accidents do happen. 2 parts were broken by trying to get the boat on the flat bed. The driver told me he would take care of it and HE DID! I sent him what the replacement items were and within hours i had tracking info. I would highly use them and suggest them. read more

This towing company is a scam artist, they towed my car in Walmart because I left it in a curbside pickup. They wanted me to pay cash up front $150.00 to payment . Since I just picked up my items and was only gone for 15 minutes There were no warnings and the tower was rude and he just took it right away By the time I got cash, he was gone. So I had to get a ride to pick my Car and it came to $ 280.00,and when I had picked it they let me in the lot was muddy and had potholes. read more

for real service contact Alans towing mike was great help today loading a truck at iaa that Barbours towing was going to charge 520.00 upfront if they send truck mike did it for 260.00 was fast and super to work with will call again thanks joe read more

The absolute worst service I've ever received in my entire life. I called for help and was met with an extremely rude man who not only screamed at me about the time i called but also hung up in my face. I would NEVER recommend anyone give them any form of business or time. Absolutely abhorrent service. I would've asked for his name but I couldn't, considering he cut me off multiple times and hung up on me before I could even ask. If I could put zero stars I would. read more

Allan's Towing was caught by my home security camera on Saturday, November 24th at 2:17PM trespassing on my property. Allan's Towing came onto my property without my permission to recover a US Postal carrier truck that got stuck trying to drive across my front yard. I called the number on Allan's truck that my camera recorded to understand the situation and verify the name of a manager at 1:30AM, Sunday Nov. 25th once I arrived home from traveling over the holidays. The website stated they have 24/7 service but the man who answered the phone said, "...you woke me up and I don't know what you are talking about, call back at another time, I'm sleep...". The rude man hung up without providing the name of a manager I could contact the later in the day, Sunday, Nov. 25th. In summary, this is neither a professional nor 24hr. towing company. I will continue my inquiry to ensure they take responsibility for the damage they caused to my lawn by towing a US Postal truck across my yard WITHOUT my consent to be on my property. read more

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This towing company is a disgrace, they have no knowledge of how to properly tow and secure a vehicle. They not only damaged my friend's vehicle during towing they were very disrespectful and unpleasant to look at. They proceeded to talk poorly about the condition the vehicle was in despite them being the ones that did the damage. DO NOT USE THIS COMPANY!!! UNLESS YOU DONT CARE ABOUT YOUR CAR!!!!! read more

My roadside provider contacted Alan's Towing to pick up my disabled vehicle. It was properly cared for read more

Alan's Towing - Alan's rowing with my car - Towing Near Me - Raleigh, North Carolina

William was the first tow person to arrive. While William was messing with my car he ended up flattening my tire and cracking my wheel drum. Neither were messed up before they arrived. When I called to express my concern the woman in front office was extremely rude and hung up on me. When I called back to get her name she says we don't give out names. I do NOT recommend doing any business with them. read more

Thanks, Dawson for the great service. Alan's towing was awesome! On time, great service and the driver was professional. If I ever need another tow I know who to call. Thank you Beacon Automotive for the great referral. read more

Unauthorized pick up of RV at Walmart parking lot when other RV and Semi trucks were there. We visited our son and parked there for a few hours when we came back theRV was gone. Then we found out Alan's Towing had it about five miles up the road. They demanded $825 cash or debit with 4 percent fee. This was the last money we had for fuel to get back home. This is prejudice and selective towing both Walmart and the Towing company are running a racket . Its unethical ! And wrong read more

I had a At first I had a bad experience with Alan's towing but then The company reached out to me and spoke to me about what happened. their willingness to me has made me change my mind and updated my review to give them five stars instead of one. Customer service like that is hard to come by these days. really appreciate them trying to make things right. Thank you. read more

Mason, "Shaggy", just towed my car and I have to say he was so polite and courteous. He called to let me know his ETA and he arrived on time as he said he would. I will definitely use Alan's Towing again in the future if the need ever arises. 5 stars in my book! read more

From the phone call to the towing of my truck the service was wonderful. The receptionist was patient with me while receiving my information and my tow truck driver Casey was very kind, efficient, and professional. He put my mind at ease and mellowed out my stress level. I was told I had a 20 minute wait, my wait time was less than expected and price I was charged was reasonable. I would recommend Alan's Towing to anyone. read more

Slow & driver had an attitude. We waited 2 1/2 hours for a tire change. Driver said he drove by and didn't see us... That was BS ! Do not use them !!! They suck read more

My roadside provider called Alan's Towing and they showed up to help in a reasonable time frame. Tim was kind and helpful and went beyond the call to help. read more

This is my go to towing company. The personal relationship that has been built up over the years is priceless. Never had a problem getting serviced in timely manner. read more

If you are looking for a tow for your car or truck you can trust Alan's Towing to do a good professional job. I always worry about my car being damaged during transport but with these guys I don't have to even think about it. Casey took good care my car and I recommend people use Alan's Towing all your towing needs. These guys rock!!! read more

These people should never be allowed to drive ever. On 9/13/18 at around 10:30pm on I95 after Fayetteville North bound, there were 2 flat bed tow trucks speed the the far left lane above 15 to 20 mph over the speed limit. They were weaving in and out of traffic and high beaming slower vehicles in there way. They almost hit several vehicles trying to squeeze past them. I'm surprised they did not kill anyone. If this is how they drive, they must damage vehicle they tow. I'm surprised they are not out of business. They probably doing something illegal. The 2 vehicle with the Alan's logo seemed to be driving several feet from each other. read more

Thanks for the quick response and professional service provided. Big Chris is a great asset to your company. I have called for tow trucks for over 20 years, retired leo, and I really appreciate the prompt response and professional attitude from the time that I called until your driver took the vehicle off the truck,,again thanks.. read more

Horrible customer service, and they treat your vehicle like crap!!! Call somewhere else or you'll pay for it!!!!

The man who came to help was helpful, me & my girlfriend where stuck because the bumper of my RAM was poking my tire. He came, found an easier solution by pulling the bumper with the truck (bending it back into place & we where on our way. read more

My wife and I were traveling to our granddaughter's graduation in Greenville, NC. We were towing our Fifth Wheel Camper with our truck when the hydraulic clutch system failed. We were just able to pull off the interstate enough to clear the lane. We had AAA and called them. That was not a favorable experience due to their lack of service. We called Allan's Towing in Raleigh since they were close to Crossroad Ford Dealer in Apex that was going to service the truck. Both companies gave excellent service and their employees were exemplary. Allan's Towing had to send 2 tow trucks (1 for truck and 1 for RV). They were very responsive and let my wife sit in their truck with A/C running on the hottest day in June while connecting each to safely tow to the location. The 2 men were meticulous with every detail to safely secure both for transport on the interstate. We could not have been blessed with a better team to step into our dilemma and provide great care and respect for our situation. What was to be a 4 hr trip was a 13 hr day and their service was the best part of the day after placing several calls to obtain a trustworthy service that delivered what they promise. Thank you Sandy, Dre and Doug, we were able to get to our granddaughter's graduation. We wish Allan's Towing continued success! Jim K 6/4/2020 read more

great experience the tow truck driver jonas came within 15 minutes after i called my insurance company. shouts out to him :)

Polite. Quick. Came all the way across town for me when I needed a row late one night. Five stars!!

Had a vehicle eligally towed by this company. Even the police department said they eligally tow, but since it was a private parking lot each vehicle owner had to file against the tow company. The shopping center property manager said they didn't have authorization to tow. The department store said they had no athority to tow. The manager of the tow company said the car sat in a lot for 3 days, I had video proof it sat for 3 hrs in a shopping center. When I tried to talk to him he was rude and unprofessional. He said "Are you calling me a lier" even when I tried showing him date /time stamped proof he was lieing. This tow company is a predatory tow company that takes advantage of people. "Stay Away" from this dishonest tow companies. read more